Change of Supplier - IS-U - an overview

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    Change of Supplier (CoS) - Loss

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    What is CoS Loss

    The scope for CoS lossstarts at the receipt of CoS loss notification andends at the closure of the customer contract account.

    Below are some typical examples of what can happen during theprocess.

    Objections and cancellations

    Customer raised objections

    Missing Reads

    Disputed Reads

    Invoicing and Invoice Correction

    Payments

    Payment Scheme / Instalment plan set up and termination

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    Main Transaction Used #1

    ECENV_BP Data environ. for business partner.

    View BP Personal details such as Name, Address and Contact

    information

    Contract Account details Utility Installation i.e Facts such as supply start date, billing

    information etc

    Device information i.e electric or credit meter, model number,

    serial number etc

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    TXN: ECENV_BP(Data environ. for business partner.)

    Each Section can be drilled down into, to retrieve additional details for example, number of registers, location codes

    and specific product information.

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    Main Transaction Used #2

    EEDM11 Display Point Of Delivery

    You use the analysis of the supply scenario to determine the valid

    supply scenario for the point of delivery (POD) i.e who the Supplier of

    Gas or Electric is for the Business Partner

    Here you can also locate the following information:

    MSN Meter Serial Number (Electric)

    MPRN - Meter Point Reference Number (Gas)

    MPAN - Meter Point Administration Number, Supply Number or S-Numberis a 13 digit reference, used in Great Britain to uniquely identify electricity

    supply points, such as individual domestic residences; the gas equivalent is

    the Meter Point Reference Number

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    TXN: EEDM11(Display Point Of Delivery.)

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    Main Transaction Used #3

    ESWTMON01 Monitor Switch Documents

    This TXN is the key to understanding what are the previous /

    pending actions associated with a BP / MPAN.

    By Drilling into the individual process document, it will also

    display what current flows have been associated with the BP /MPAN.

    It will also display any active deadlines waiting to trigger

    additional flows if applicable.

    There are 4 tabs that will provide vital information to the user.

    Activities Log

    Message Data

    Other Data

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    TXN: ESWTMON01(Monitoring of Switch Documents.)

    Each individual process document can be drilled down into, to retrieve additional details for example, we will choose

    the CoSLoss doc Switch Type = 12.

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    TXN: ESWTMON01(Process Document Display.)

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    Main Transaction Used #4

    EA00 Automatic Billing & Simulation

    This TXN can be used to simulate Billing Documents and Invoices.

    Information which is extremely useful to determine what an

    expected period consumption will be.

    It will also create the actual billing document that will be picked upby the batch / manually to create a respective Invoice.

    Can be determined using the;

    Utility Contract

    Installation number

    Contract Account

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    TXN: EA00(Automatic Billing & Simulation.)

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    CoS Loss Elec Scenario

    Standard Loss Process

    Summary of steps

    - Receive and process notification of loss (electricity)

    - No Objection raised

    - De-appoint agents (electricity)

    - Receive and process valid, plausible final meter read (electricity)

    - Perform billing and invoicing (electricity)

    - Issue invoices to customer

    - Receive and process cheque payment by due date