CHANGE. DELIVERED Smart Government · TECHNOLOGY TRENDS 3 •Sensors (RFID, ameras), Platforms...
Transcript of CHANGE. DELIVERED Smart Government · TECHNOLOGY TRENDS 3 •Sensors (RFID, ameras), Platforms...
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Smart Government: What does it mean for trade?
Nick Small
CHANGE. DELIVERED
CHANGES AFFECTING TRADE
Customs Organisations must be agile, efficient and technologically relevant
Younger generations
have grown up in a digital world and have digital
expectations
Trading Businesses are
smaller and niche
More traders and users are
connected and online than ever
before
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TECHNOLOGY TRENDS
3
• Sensors (RFID, Cameras), Platforms (Devices), and API’s
• Visualisation and analytics
• Volume, variety….but the key is velocity Big Data
• Feedback, input, knowledge, trends are instantaneous
• Enterprise 2.0 (collaboration)
• Know your customers (through Big Data)
Social Government
• Smartphones and tablets (not SMS)
• Mobile Payments
• APIs and Mobile Apps Mobile
• G2G, B2G, C2G
• Machine to machine Connectivity
BIG DATA
Sensors and Digital Fingerprints
Virtualisation and Analytics
Data velocity Semantic Technologies
Data as a strategic asset
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MOBILE
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Mobile platforms offer a cost efficient way to communicate with customers and employees. Some important considerations:
Smartphones will replace
SMS...its only a matter of time
Access to data and
information anywhere
Mobile Payments are a must
Sensor - more than just
GPS…
SOCIAL MEDIA
Effective Communication Mechanism to stakeholders
Empowers citizens to provides government feedback – Mistakes are exposed quickly
Government Collaboration via Enterprise 2.0
Big Data opportunities for improved risk management
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CONNECTIVITY
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The world is online – the need to conduct
business online is ubiquities
Increasingly more machine to machine
communication
Citizens and Businesses expect their
governments to talk and share data
Multiple means to track and trace
Risk Management will increasingly
be about real time threat awareness
CBM will require government and
ministry data exchange
WHAT DOES THIS MEAN FOR CUSTOMS?
Governments must be increasingly agile
Plan for Organisational Change Management
Implement Standards and Architecture for Interoperability
Reduce Complexity in IT where possible
Plan for the future (extensibility)
Publish datasets (Data consumed by developers creates the new truth)
Less DBA’s; More Mathematicians, Statisticians, and Modellers
Cyber-security and Data Protection
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GAME CHANGERS IN THE FUTURE….
3D Printing
Advanced Mobile Sensors
Collaborative consumption/Sharing Economy
BITCOIN and E-Currencies
Google Glass
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FOR MORE INFORMATION
For more information on Crown Agents and our work implementing innovative IT solutions to facilitate growth and trade, please contact:
Nick Small, Director IT [email protected]
- or –
Eric Okimoto, Senior Technology Consultant [email protected]
Or visit us online at:
www.crownagents.com