Challenges Of Open Org Sun 2008

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Scaling Atlassian Scott Farquhar [email protected] 1

description

Presentation given to Sun's APAC conference in Sydney, 26 May 08

Transcript of Challenges Of Open Org Sun 2008

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Atlassian

• Enterprise software company

• Organically grown - no VC

• Australia’s Fastest Growing (2002-2007)

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Atlassian

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Atlassian

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Sexier than Microsoft

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Development Tools

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Atlassian ModelEnterprise Software

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Model Evolution

• No $ for sales team? Must sell itself

• Sell itself? Must be low price

• Low $? Must sell 000s of copies

• 000s of copies? Must sell globally

• Customer must buy, we can’t sell

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Brief History Lesson

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2001 - Big Ideas

• Scott & Mike - both 21

• Idea: enterprise software without the BS

• $10k ‘startup capital’

• Tried multiple ideas

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50,000customers

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The Mission

“Our mission is to build a different kind of software company.

A company that listens to client needs, values innovation in development and solves customer problems with brilliant simplicity.

Our commitment to legendary service provides consistent, high quality support for all our customers.”

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The Mission

“To be the best in the world, sir!” - Maverick, Top Gun

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2002 - JIRA

Needed it. Couldn’t find it. Built it.

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2004 - Confluence

Needed it. Couldn’t find it. Built it.

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Edit a Web Page

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Web site that allows collaborative editing of its content and structure

by its users.

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2007 - Bamboo & Crowd

Needed them. Couldn’t find them. Built them.

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2007 - Crucible, Fisheye & Clover

Needed them. Couldn’t find them. Bought them.

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2008 JIRA Studio

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How is it working?

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Staff

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June 02 June 03 June 04 Jun 05 Jun 06 Jun 07 April 08

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Customers

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4,000

8,000

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11,378

7,468

4,340

2,219

1,039

31918

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Who Are They?11,000+ customers in 100+ countriesacross Fortune 1000, public enterprise and technology sectors

Australia: Telstra, Macquarie Bank, The Reserve Bank, Cochlear, Caterpillar…

Technology & Biotech

Finance & Banking Science & Engineering

Telecom & Networking

Corporate & Government

CiscoOracleNovellSiemensFujitsuBorlandPfizerImcloneRoche

CitigroupJP MorganDeutsche BankBNP ParibasCIBCMerrill LynchHSBCWorld Bank

NASABoeingCERNRaytheonNorthrop

GrummanEuropean Space

AgencyStanford Linear

Accelerator

VodafoneNokiaAT&TBell CanadaVerizonKPNNewbury

Networks

US Supreme Court

GEBPSony3MBMWBMGBooz Allen

HamiltonAccenture

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Sales

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USD Mil

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What is an Open Company?

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Staff

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Blogs

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Stand Up Meetings

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Fedex Day& 20% time

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Events

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Attracting staff

Attracting Staff

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Geotargetting

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Atlassian’s Values

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Foundation39

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less than 5% turnover over 6 years

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For Customers

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Public Bug Tracking

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Source code

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Codegeist

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Open Source

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Atlassian TV

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