Challenges and Benefits of Web 2.0 - An SME View

19
The Challenges and Benefits of Participating in Web 2.0 - an SME view.

description

On 29 November 2012, 18 months into my social media journey I presented this to Constructing Excellence Oxford. This is my take on the Provelio journey into Social Media to date, what's gone well and what we can do better.

Transcript of Challenges and Benefits of Web 2.0 - An SME View

Page 1: Challenges and Benefits of Web 2.0 - An SME View

The Challenges and Benefits of Participating in Web 2.0

- an SME view.

Page 2: Challenges and Benefits of Web 2.0 - An SME View

Adam Evans, Associate, Provelio

Introduction

Page 3: Challenges and Benefits of Web 2.0 - An SME View

Who are Provelio?

Page 4: Challenges and Benefits of Web 2.0 - An SME View

Who are Provelio?

• Management Consultants working in Estates and Construction

• 30 Employees,

• 4 Offices,

• £3.5million turnover.

Page 5: Challenges and Benefits of Web 2.0 - An SME View

SM - How did I get started?

Page 6: Challenges and Benefits of Web 2.0 - An SME View

The Original Challenges

Going from I to WE (Provelio)

• Director buy in.

• Objective setting.

• Resourcing.

• Coordinating.

• Rules.

Page 7: Challenges and Benefits of Web 2.0 - An SME View

So what have we done?

Page 8: Challenges and Benefits of Web 2.0 - An SME View

We have Tweeted:

Page 9: Challenges and Benefits of Web 2.0 - An SME View

We have LinkedIn:

Page 10: Challenges and Benefits of Web 2.0 - An SME View

We have LinkedIn:

Page 11: Challenges and Benefits of Web 2.0 - An SME View

We have Slideshare’d:

Page 12: Challenges and Benefits of Web 2.0 - An SME View

What’s worked well:

Twitter for:

• Successes

• Publicising updates to our Knowledge Centre.

• Highlighting and promoting CSR.

• Transforming your network.

Page 13: Challenges and Benefits of Web 2.0 - An SME View

What’s worked well:

LinkedIn for:

• Business / market intelligence, understanding the potential of your network.

• Brand, company, staff and personal profile.

Page 14: Challenges and Benefits of Web 2.0 - An SME View

What’s worked well:

Slideshare for:

• Making the most of existing assets and collateral.

• Continuing the conversation.

• Must do better.

Page 15: Challenges and Benefits of Web 2.0 - An SME View

Must do better:

• Director buy in

– Great support, direct input required.

• Coordinating

– Getting our website Web 2.0 ready.

– Reusing collateral / assets.

Page 16: Challenges and Benefits of Web 2.0 - An SME View

Must do better:

• Resourcing

– Task owners, planning.

– Stop dipping in and out.

• Measuring

– Being more analytical of the benefit.

Still a lot of “Me” and not a great deal of

“We”

Page 17: Challenges and Benefits of Web 2.0 - An SME View

The Future

FROM WEB 2.0 to ENTERPRISE 2.0

• Social Projects

– Collaboration

– Engagement

• Social Organisations

Oscar Berg, (www.thecontenteconomy.com)

Page 18: Challenges and Benefits of Web 2.0 - An SME View

Resources

Getting Started Pauley Creative top 15 construction companies in social media (“How are the

top 15 UK Construction Companies using Social Media in 2011?”) Redcube Marketing:" Developing a social media strategy” McKinsey Quarterly:“The Rise of the Networked Enterprise: Web 2.0 has its

payday” Paul Wilkinson Mobile and Social Media in Construction:

http://www.slideshare.net/EEPaul/mobile-and-social-media-in-construction Mel Starrs, Elemental Blog: http://www.melstarrs.com/elemental/

Social Media Policy IBM: http://www.ibm.com/blogs/zz/en/guidelines.html

Enterprise 2.0 The Democratization of Communication:

http://www.slideshare.net/Unwired/democratization-of-communication-presentation

The Collaboration Pyramid: http://www.thecontenteconomy.com/2012/02/collaboration-pyramid.html

Oscar Berg, (www.thecontenteconomy.com)

Page 19: Challenges and Benefits of Web 2.0 - An SME View

Contact

Adam Evans

http://uk.linkedin.com/pub/adam-evans/1/8b6/769

[email protected]

@aaadamevans