CHALCROFT IndustrialLogisticsBrochure

I N D U S T R I A L& L O G I S T I C S

Chalcroft provides a complete construction service for industrial and logistics clients throughout the UK. As Principal Contractor, we combine proven expertise, a robust supply chain and a long-term approach to deliver new builds, fit out and refurbishment projects for property developers, consultants and their clients.

Success is achieved through teamwork. Collaboration is fundamental throughout a project and we are solution driven to achieve all stakeholder objectives.

It is our mission to become your construction partner of choice…

CONTENTS

Introducing Chalcroft 04

Where we operate 06

How we are structured 07

Your Chalcroft team 08

Working with you 10

Partnering industry expertise 12

Managing quality 13

Health, safety and the environment 14

Chalcroft Social Responsibility 15

Case study projects 16

Why Chalcroft? 22

03Construction built on teamwork02

Founded in 1979, Chalcroft has enjoyed sustained growth, specialising in the industrial and commercial sector.

We provide Industrial & Logistics operations with national coverage, based upon a key account approach.

Our specialist knowledge and collective experience includes:

• distribution centres

• temperature controlled facilities

• manufacturing facilities

• ambient storage

• automated systems

• base build

• refurbishment/landlord dilapidations

• retail and commercial schemes.

Projects range from full design and build turnkey schemes, to refurbishments and extensions under a variety of procurement routes.

We have extensive expertise of working within live environments and our staff fully understand the need to maintain production to your operations at all times.

Our supply chain partner portfolio is based upon long-term relationships, enabling us to add value to your project through their early involvement, approach to solutions and delivery certainty.

Our continued relationships with industrial developers and consultants enable us to offer support in a variety of pre-construction services, such as buildability matters and cost planning.

We base our business on quality, trust, strong relationships and the ability to add value to your project.

04 05Construction built on teamwork

Examples of our clients and the professional teams they work with include:

I N T R O D U C I N G C H A L C R O F T


Chalcroft is a specialist in our key market sectors and the company is segmented by this expertise into corresponding business units.

The knowledge and in-depth understanding of our specialist teams is not just about the latest construction techniques; but about our clients’ industries, the challenges you face and in turn, your clients’ demands. By truly understanding your needs, we are able to provide a solution that will form part of your long-term strategy.

How we are structured

W H E R E W E O P E R A T E

With offices in the Midlands and East of England, we manage projects throughout the UK.

Our supply chain supports us on a national basis, complemented by contractors who are based regionally to our projects, providing a highly experienced blend.

Many of our supply chain colleagues have been associated with Chalcroft and our people for a long period of time and we strive to develop sustained relationships.

Chalcroft offices

Examples of Chalcroft project locations

FOOD, BEVERAGE &

PHARMACEUTICAL

TELECOMMUNICATIONS, RENEWABLES

AND BROADCAST

SMALL WORKS

GROUP FUNCTIONS

CHALCROFT HOLDINGS LTD

INDUSTRIAL & LOGISTICS

CHALCROFT LTD

SPECIAL PROJECTS &

SMALL WORKS

MAJOR CONSTRUCTION


Chalcroft is owned by four executive directors who implemented a management buy-out in 2007 and all play an integral part in the day to day running of the business.

Their sector specific knowledge, combined with their hands-on and open approach, is a key factor in securing repeat business opportunities with many of our clients.

Mark ReeveMANAGING DIRECTOR

Mark has overall responsibility for ensuring Chalcroft meets its commitments to its clients, its staff and the wider community. He regards client relationships as his key task and believes that Chalcroft’s success is due to its established values and clear objectives.

Having progressed ‘hands-on’ through the industry, he has invaluable knowledge and experience of the Industrial & Logistics sector and provides support and advice both to clients and his own team.

He is Chairman of the Greater Cambridge/Greater Peterborough Enterprise Partnership.

Todd HallamEHS DIRECTOR

Todd‘s appointment to the Board of Directors in early 2012 demonstrates the company’s commitment to achieving the highest health, safety and environmental standards.

Todd has been a major driver of continuous improvement within the business, which has resulted in consecutive RoSPA Gold Awards and an overall reduction in reported injuries.

He is a Chartered Member of IOSH and member of two UK Safety Groups and other institutions, including IIRSM, IIAI, MaPS and IEMA . He sits on the Operations Committee of UKWA.

Paul MorleyOPERATIONS DIRECTOR

As Operations Director, Paul is responsible for the effective delivery of all Chalcroft’s projects.

With over 25 years’ experience in the industrial sector, he oversees each project from tender to completion, ensuring your needs and requirements, and Chalcroft’s exacting standards, are met. Repeat business is the measure of his success.

David ReeveGROUP FINANCE DIRECTOR

As Group Finance Director, David oversees the finances of the Chalcroft Group.

He fully understands the primary issues faced by the construction industry, having advanced through the company at all levels. He puts special emphasis on maintaining a good working relationship within his team to ensure exceptional standards are delivered to Chalcroft and all its partners in business.

Rob BullOPERATIONS MANAGER

Rob has a background of 25 years within the industry, with extensive experience in the distribution and logistics sector, delivering in excess of 1million m2 facilities with major developers, retailers and end users.

Rob’s approach is that of key account management and he leads bids through to delivery, remaining close to all stakeholders thereafter. He has developed strong ties with specialist supply chain partners and professional teams.

Y O U R C H A L C R O F T

T E A M

Chalcroft’s attention to detail is the company’s main attribute, closely followed by their determination to follow through from start to finish.

Stuart HancockJoint Managing Director, Phil Hanley Ltd

Steve EnglandDIRECTOR SPECIAL PROJECTS

Steve leads a highly effective team, which shares his own commitment to provide clients with an exceptional service.

As a professional engineer of over 30 years’ experience, he understands the importance of working closely with technical staff and providing a rapid response to challenging situations.


We enjoy excellent working relationships with our clients and their professional teams. Our ethos is “construction built on teamwork” and from our very first conversation with you, we listen closely to understand your long-term vision, integrating ourselves into your team seamlessly to deliver a successful project.

Our approach is collaborative. By liaising with all stakeholders at the earliest possible stage, Chalcroft can add value and contribute to the most efficient long-term strategy.

On project commencement, our Client Relationship Manager will establish your requirements over and above the formal contract, and will monitor our performance with you throughout the project.

Communication is key and our project team will meet with you regularly to monitor progress and communicate with you openly.

Controlling costWe can offer pre-construction cost planning advice and comment on project budgets for our clients, along with notification of any risk items and further solutions that would provide cost benefits.

During the project construction stages, we will provide transparency at all times and manage your budgets diligently and openly, providing all stakeholders with commercial updates on a regular basis in order to ensure their budgets are robust.

Meeting your programmeOur early collaboration enables us to offer programme opportunities and reduce any unnecessary risks. Our lead-in period will be established with our experienced supply chain to ensure your time scales and any key date requirements are met.

During our on-site works, we openly monitor and record progress to ensure project completion dates are achieved and at every stage, all stakeholders understand the project’s programme status. It is common for us to manage our clients’ direct works, integrating them into our construction programme to ensure they obtain any programme benefits by commencing these works at the earliest opportunity.

Our values of safety, teamwork, excellence, innovation, honesty & integrity, professionalism and environmental responsibility form the basis of the Chalcroft culture and are underpinned by the Chalcroft Quality Management System.

We offer a complete solution, from concept to completion.

W O R K I N G W I T H Y O U

CLIENTSATISFACTION& ADVOCACY

O

N BUDGET

Plan & prepare:

Establish Clientobjectives

Liaison with allstakeholders

Pre-constructionactivity

Construction:

Continuous communication

Award-winningEnvironmental,

Health & Safetyprocedures

Excellent build quality

Evaluation:

Post-contract review and

feedback

P R O J E C T C O M P L E T I O N

C O L L A B O R A T I O N

Chalcroft Quality Management System

An approved and experienced supply chain

We value safety, teamwork, excellence, innovation, honesty & integrity, professionalism

and environmental responsibility

ON TIME


Chalcroft works with specialist supply chain partners from within the Industrial & Logistics sector, whom must all comply with our stringent selection criteria: • their ability to achieve our quality requirements

• compliance to the project specification

• good health and safety record and demonstration of commitment to environmental, health and safety

• their ability to meet the required programme

• their performance as part of a team.

We have developed long-term relationships with a core of specialist designers and sub-contractors nationally, integrating them fully into our supply chain. We endeavour to work with supplying contractors local to a project, ensuring they satisfy our audit criteria. This overall approach provides ultimate flexibility to deliver an optimum service.

We involve our suppliers in the post-contract review stage of a project, combining client feedback with our own to review performance. Our business is built around communication and relationships, and the right partners are key to our success.

Managing quality Chalcroft is committed to a culture of quality. We are dedicated to providing the best possible service for our clients by encompassing an integrated quality management system across the entire company. The Chalcroft QMS is built to comply to the new ISO 9001 global standard and has been developed on an inclusive basis with our teams of staff reviewing, developing and co-ordinating our stringent processes for each department.

We take measures to establish a culture of quality for every project we work on. For example:

• The whole project team are behind the quality ethos. A collaborative approach means the team is deeply involved in the process from a very early stage, ensuring a service that is seamless and smooth.

• Chalcroft offices and sites are maintained to an excellent standard, encouraging first rate health and safety procedures and quality installations.

• Our rigorous procurement process ensures that we select sub-contractors according to their expertise, quality, health and safety record, amongst other criteria.

• Our highly experienced professionals are fully trained in our quality management system and apply it on a daily basis.

• We develop and carry out robust testing and inspection regimes according to a project’s specifications, including weekly progress meetings and frequent supply chain monitoring and auditing.

• Any non-conformances are analysed, trends identifiedand the results fed back to our construction and management teams, relevant sub-contractors and consultants. Action is taken to prevent reoccurrence.

Our philosophy is that the instigation and nurturing of a quality culture throughout Chalcroft and our supply chain is critical.

This is now my second major project with Chalcroft and the build quality has been

second to none on both. The most recent project is a new venture

for DHL. The project management and professionalism of Chalcroft’s team has

made this far easier than I imagined. I am extremely pleased with the end result.

Andy De’VereBusiness Director, DHL Supply Chain

P A R T N E R I N GI N D U S T R YE X P E R T I S E


Health and safety Chalcroft’s safety culture is an integral part of our organisation and we continually strive to enhance our standards across the business and influence change within the industry. Our clients benefit from the wealth of health and safety expertise of our workforce and the commitment to safety from our approved supply chain.

Chalcroft will work with you to design and implement pragmatic safety controls during the planning phase of our projects.

All of our projects work with the documented management system certified to OHSAS18001.

Our commitment to safety and health is achieved and recognised through:

• our Behavioural Safety programme, devised to capture and develop key aspects for change

• regular health surveillance and monitoring

• our in-house safety team, dedicated to providing expert advice and assistance for planning and compliance

• accreditation to reputable industry schemes

• promotional campaigns on hazard reporting and working at height

• advocating early prevention programmes through on-site Safety Committees, tool box talks and workshops

• key focus on high risk, critical aspects of operations and impacts with practical controls and sensible documented safe systems of work

• consecutive RoSPA Gold Awards

• consistent ‘Performance Beyond Compliance’ through the Considerate Constructors Scheme.

Our environment Chalcroft’s key environmental objective is to avoid causing any long-term, high severity impacts on the environment through the management and control of its activities on and off site.

This is achieved through:

• working with our clients and stakeholders to deliver to their standards and expectations, as well as compliance to legislative obligations

• utilising our environmental management system to proactively identify aspects and manage impacts through responsible designing, planning, procurement and construction practices

• resourcing environmentally sustainable products and services, and providing alternative solutions through value engineering

• utilising energy efficient processes and equipment, and promoting good waste management on site throughout the construction phase.

Chalcroft Social Responsibility Chalcroft is dedicated to being a responsible business and our corporate strategy defines our values and commitment to our clients, our staff, our contractors, the public and the environment.

SustainabilityWe endeavour to assist our clients to invest in sustainable buildings, enabling you to reduce your carbon footprint and make long-term cost efficiencies. Our white paper, “Turning food green: How sustainable building could save the UK food industry £120m every year” endorses our theory that cost saving opportunities are being missed. The same principles apply to business sectors across the board and we are keen to engineer sustainable solutions that create value for our clients.

Our long-term environmental strategy is to become completely carbon neutral by identifying our energy usage and offsetting that by purchasing carbon credits through a renewable project. We are also working towards ISO 14001 accreditation.

FundraisingWe actively raise money for many charitable causes and are proud to continue to support our chosen charities.

Contributing to our communityWe work in partnership with communities via the Considerate Constructors scheme for selected projects.

Our Managing Director is Chairman of the Greater Cambridge/Greater Peterborough Enterprise Partnership.

One of the deciding factors in Bespak’s choice of construction partner was Chalcroft’s excellent health and safety record. It was also essential for

the work to be completed with minimal disruption to the day to day operation.

Chalcroft’s experience and excellent track record in these areas, combined with its collaborative approach, has proved to be a valuable asset, helping Bespak to complete this important

extension of its development and production capability with great efficiency.

Dave StringerFacilities Manager, Bespak Europe Ltd

H E A L T H , S A F E T YA N D T H E

E N V I R O N M E N T


Here is a selection of projects that Chalcroft has delivered for Industrial & Logistics clients around the UK.

C A S E S T U D YP R O J E C T S

Heineken UK Ltd Project: Construction of new packaging and process buildings, external works, tank farms and pipe bridges

Location: Hereford, Herefordshire

Time scale: 46 weeks

Contract value: £10,600,000

L’Oréal UK & Ireland Project: Warehouse extension to provide new storage and distribution facility

Location: Trafford Park, Manchester


Size: 5,000m²


Chalcroft demonstrate teamwork and absolute professionalism throughout a project. The extension for L’Oréal at Trafford Park ran extremely smoothly,

due to regular three-way communication between ourselves, Chalcroft and the client.

Chris BerryDirector, sbh

L’Oreal has set an ambitious sustainable growth target to win one billion new

consumers worldwide by 2020. The UK will play an integral role in achieving this target

and Chalcroft has proved itself the ideal construction partner as L’Oréal continues to

grow its consumer products division.

Stephan Coutelen Country Supply Chain Director, L’Oréal



Ardo UK Ltd Project: Design and build of cold store extension

Location: Ashford, Kent


Size: 4,250m²


This project follows Chalcroft’s successful completion of a £6,700,000 cold store and process building for Ardo UK in 2009, increasing the overall storage capacity by over 4,000 pallets to 22,500 in total. In addition to providing assistance with the design and planning application, Chalcroft helped Ardo UK to integrate the new extension with the existing cold store, installing sensor controlled energy efficient LED lighting, a space efficient mobile racking system and loading docks designed to accommodate double-decker trailers.

Completion of the project – which was carried out on time and on budget –

means we now have both more space and improved handling facilities to offer

customers who value our strategic location just off the M20 and close to the Port of

Dover and the Channel Tunnel.

Jon BarnesSupply Chain and Inventory Director, Ardo UK Ltd

Porsche (GB) Limited Project: Distribution centre

Location: Reading, Berkshire



Brake Bros Ltd Project: New warehouse

Location: Grantham, Lincolnshire



Chalcroft has been able to use its experience and expertise in our sector to design a

facility that meets our requirements. The whole team looks forward to being able to

use the new buildings.

Alex BerryBrake Bros Ltd

Oasis Stores Ltd Project: New distribution centre and offices

Location: Oxford


Size: 7,061m²


Turnbase Ltd Project: Design and build of distribution centre and offices

Location: Great Notley, Essex


Size: Warehouse 6,935m², offices 815m²




We have developed a relationship with Chalcroft that has delivered a number of very successful projects. We continue to choose Chalcroft, not only because

of their flexibility and quality, but also their focus and commitment to time and cost targets.

Kevin ThompsonProperty Director, Kuehne + Nagel Ltd

Kuehne + Nagel Ltd Fit out to distribution warehousing and offices

Location: Trafford Park, Manchester



Location: Brinklow, Buckinghamshire



Location: Middlewich, Cheshire



Location: Minworth, Birmingham



Seeing the successful conclusion of this complex project is very satisfying. Working together, Kuehne + Nagel, Whitbread and

Chalcroft have achieved targets ahead of schedule and I am delighted with the

strength of our collaboration.

Mark JenkinsBusiness Unit Director, Kuehne + Nagel Ltd


Our team understands the unique sector requirements of our clients and their consultants, and the need to generate robust solutions and a project specific approach to meet the varying challenges each scheme offers.

We are able to manage these challenges through specialist input from our supply chain and design partners, and generate effective value engineered solutions whilst demonstrating our commercial attractiveness and transparency at all times.

Our membership of trade associations and attendance at events relevant to your industry enhances our understanding of your sector and your business.

Our values underpin the Chalcroft culture and are demonstrated by our staff every day.

Our ultimate aim is to ensure your absolute satisfaction in our work, our service and results.

Our values:

Teamwork

Honesty& integrity

Excellence

Environmental responsibility

Innovation

SafetyEnvironmental responsibility

Professionalism

Hon

esty

&

inte

grity

Safe

ty


Honesty& integrity

ProfessionalismInnovation

Team

wor

kSafety

Prof

essio

nalis

m

Exce

llenc

e

Safety

Envi

ronm

enta

l re

spon

sibi

lity

Inno

vatio

n

ProfessionalismSafety

Team

wor

k

Honesty& integrity

Excellence

Excellence

Professionalism


InnovationHonesty&integrity

Teamwork

Safe

ty

Exce

llenc

e

Professionalism

Innovation Excellence


TeamworkHonesty&integrity

InnovationExcellence


Professionalism

W H YC H A L C R O F T ?

Chalcroft Ltd

First Floor • 6270 Bishops Court Birmingham Business Park • Birmingham • B37 7YBt: 0121 227 5001

Hamlin Way • The Narrows King’s Lynn • Norfolk • PE30 4NGt: 01553 776543

11 Goodwood Road • Keytec 7 Business Park Pershore • Worcestershire • WR10 2JL t: 01386 561965

e: [email protected]

www.chalcroft.co.uk

CHALCROFT IndustrialLogisticsBrochure

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