Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University...

Chair Quality Management and Manufacturing MetrologyProf. Dr.-Ing. Albert Weckenmann

University Erlangen-Nuremberg

20030404 Zwl© QFM ERLANGEN 2003

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Chair Quality Management and Manufacturing MetrologyProf. Dr.-Ing. Albert WeckenmannUniversity Erlangen-Nuremberg

Quality Assurance at the Technical FacultyUniversity Erlangen-Nuremberg

1 Chair QFM2 Schedule for the Evaluation

3 Technical Specification4 Exemplary Results

5 Conclusion

Dipl.-Wirtsch.-Ing. K. Zwolinski

QUASYS, Dubrovnik, CroatiaOctober 9-12, 2003




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Chair Quality Management and Manufacturing Metrology University Erlangen-Nuremberg

Main Research Focus:

Coordinate MetrologyOptical Metrology

Micro and NanometrologyQuality Management

Environmental Managemente.Learning

Precision Measurment Center:accredited DKD-Calibration Laboratory

reduction of influences during the measurement processhigh-capacity and high-precision air conditioning (20˚C±0,1K)

innovative and high-precision measurement instrumentsQFM-Chair Quality Management and Manufacturing Metrology

Prof.Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg




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fundamental courses (lectures, exercises, practical courses)

main courses (lectures, exercises, practical courses, special courses)

WT99/00

ST00

WT00/01

ST01

WT01/02

ST02

WT02/03

number of

evaluation report,

content

time period study year 1 study year 2 study year 3courses

110 L + E18 P

120 L + E20 P

new Bachelor and Master study programs

main courses (study/diploma work,seminars)

5 D, 6 S+ seminars

Abbreviations:L lecturesE exercisesP practical coursesD diploma workS Study workST summer term WT winter term

Schedule for the Evaluation of the Technical Faculty at the University Erlangen-Nuremberg

45 L + E




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Minimum Content of the Evaluation Report- specification concerning the available courses of the department/faculty- statistical information (existing statistics can be referenced)- information on: -- correspondence between available courses and study and examination regulations

-- adherence to regular study time-- special bottlenecks (as existing)

- information on the care of the students

To be mentioned- information on the evaluation of available courses in the individual courses of study

Focus of Evaluation Reports can be- special focus on the individual courses of study and their realisation- possibilities of a part-time study- analysis of special student histories (changing courses of study, university drop-outs)- general conditions during university education (library, lecture halls)- advertisements and special selection procedures for students in certain courses of study- results of midterms, problems (i.e. high failure rates in certain courses of study)- continuous development of study and examination regulations and design of examinations- activities or new ideas for improving education (especially in the respective courses of study)

Reference: Execution notes on the execution of Art. 39a paragraph 3 Bavarian Act of 19.05.1999 concerning universities (Letter from the Bavarian State Ministry of Sciences, Research and the Arts)

Evaluation Report – Guidelines of the Bavarian State Ministry of Sciences, Research and the Arts




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• Determination of all fundamental courses - Chemical Engineering (CIW)- Electrical Engineering (EEI)- Computer Science (INF)- Mechanical Engineering (MB)

- Material Science (WW)(- Industrial engineering,

WING)(- Mechatronics, MECH)(- Bio-engineering (BIW)

• Comparison with curriculum and verification of completeness• Design of questionnaires• Determine the amount of questionnaires to be printed based on the amount of

students enrolled in the first and third term• Print and distribution of questionnaires to all lecturers• Monitor the return of questionnaires• Number the questionnaires that have been returned and filled out• Automatic evaluation of standard questions• Manual evaluation of open questions• Integration of results into study evaluation report

Approach and Realisation of the Evaluationof the Technical Faculty at the University Erlangen-

Nuremberg




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Technical Equipment Required for a Computer-Aided Analysis

Scanner with automatic document feeder

Tiff-images of questionnaires

Identification softwarebatch processing of tiff-images

Fujitsu M3097DG- b/w-Scanner- two-sided scans- 80 pages/min. (40 questionnaires)

writing analysis results in an databasegenerating reports

-

-

However: "open questions" must still be analyzed manually!

MitCom FineReader 4.0

13 CD-ROM




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0

1

2

3

4

5

6

7

8

9

10

11

12

1,3 1,4 1,5 1,6 1,7 1,8 1,9 2,0 2,1 2,2 2,3 2,4 2,5 2,6 2,7 2,8 2,9 3,0 3,1 3,2 3,3 3,4 3,5 3,6 3,7 3,8 3,9 4,0 4,1 4,2 4,3

Rating

Quantity

Results II: Rating of Lectures, Exercises and Practical Courses

in the Winter Term 1999/2000 (Frequency)




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0,0

0,1

0,2

0,3

0,4

0,5

0,6

0,7

0,8

0,9

1,0

1,3 1,4 1,5 1,6 1,7 1,8 1,9 2 2,1 2,2 2,3 2,4 2,5 2,6 2,7 2,8 2,9 3 3,1 3,2 3,3 3,4 3,5 3,6 3,7 3,8 3,9 4 4,1 4,2

Rating

%

Results III: Rating of Lectures, Exercises and Practical Courses

in the Winter Term 1999/2000 (Cumulative Frequency)




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1

2

3

4

5

6

2 a

2 b

2 c

MW

2

3.1

a3.

1 b

3.1

c3.

1 d

3.1

e3.

1 f

3.1

g3.

1 h

3.1

iM

W 3

.1

3.2

a3.

2 b

3.2

c3.

2 d

3.2

e3.

2 f

MW

3.2

4.1

a4.

1 b

4.1

c4.

1 d

4.1

eM

W 4

.1

4.2

a4.

2 b

4.2

c4.

2 d

4.2

eM

W 4

.2 5 a

5 b

5.c

MW

5 6 a

6 b

6 c

6 d

MW

6

MW

LV

Frage

Bew

ertu

ng

(1=

trif

ft z

u ..

. 6=

trif

ft n

ich

t zu

)

Question

Rat

ing (1

= I a

gre

e ...

6 =

I don't

agre

e)Results I: Rating of 1st Study Term (Median and Standard Deviation)

MW: Mean valueLV: course




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Conclusion

Further optimisation possibilities for questionnaires: • Simplification of questionnaires • Shortening of questionnaires• Conversion of handwritten answers into standardized boxes (i. e. age)

Reduction of analysis effort by: • reducing the number of open questions• having the lecturers analyse the open questions for their courses themselves. Central

analysis and summary of the open questions is not necessary since the open questions contain relevant information mainly for the lecturer

In the future, Internet-based evaluation of courses can also be implemented. This would

influence the following steps: • Elimination of identification of all courses to be evaluated• Elimination of printing and disribution of questionnaires • Simplification of analysis process since all the questionnaires are automatically

converted into data-files.• Reports can be generated automatically.

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