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    1

    Hospital IncidentCommand System

    Updated with May 2014 HICS Revisions

    This material has been developed for training purposes; do not share, distribute, transmit or reproduce without prior written consent of California Hospital Association This course was

    developed by the CHA Hospital Preparedness Program with grant funds provided by the U.. !epartment of Health " Human ervices Assistant ecretary for Preparedness "#esponse Hospital Preparedness Program and awarded by the California !epartment of Public Health. $o part of this course or its materials shall be copied or utili%ed for monetary

    gain.

    HICS Basics Part 1

    Manaement Systemand !ools "or #vents

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    2

    $%&ectives

    • Learn the principal concepts and features

    of the Hospital Incident Command System

    • Understand the roles and relationships ofthe Hospital Incident Management Team

    • Understand the principles of Incident

     Action lanning

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    !

    HICS $verview

    •  Assists in emergency management planning"

    response" and reco#ery capa$ilities for

    unplanned and planned e#ents

    • Consistent %ith ICS and the &ational Incident

    Management System '&IMS( principles

    Logical management structure

    )efined responsi$ilities

    Clear reporting channels

    Common nomenclature

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    *

    'hat HICS is (ot

    HICS is not)

    • HICS does not replace or supplant dailyhospital operations

    • The HICS +uide$oo, does not replace

    the hospital-s .mergency /perationslan

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    HICS *eat+res

    • Hospital  Incident Management Team Chart

    • All haard approach

    • Incident Action lanning• o$ Action Sheet

    • Incident lanning +uides

    • Incident 3esponse +uides• HICS 4orms

    • romotes 3eco#ery

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    5

    'here do I "ind HICS in"ormation,

    • %%%6emsa6ca6go#7disaster8medical8ser#ices8di#ision8hospital8incident8command8system 

    • %%%6calhospitalprepare6org

    • %%%6hicscenter6org

    HICS Reso+rces

    http://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_systemhttp://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_systemhttp://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_systemhttp://www.calhospitalprepare.org/http://www.hicscenter.org/http://www.hicscenter.org/http://www.calhospitalprepare.org/http://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_systemhttp://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_systemhttp://www.emsa.ca.gov/disaster_medical_services_division_hospital_incident_command_system

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    Basic Incident CommandStr+ct+re

    Modular /rganiation:4unctional Sections Acti#ated as &eeded

    Incident

    Commander 

    Plannin

    Section

    Chie" 

    -oistics

    Section Chie" 

    $perations

    Section Chie" 

    *inance.

    /dministration

    Section Chie" 

    P+%licIn"ormation

    $""icer 

    -iaison

    $""icer 

    Medical.

    !echnical

    Specialists

    Sa"ety

    $""icer 

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    Hospital Incident CommandSystem

    The system is scala%le so that

    more or fewer  positions

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    Command

    Command "+nctions

    • Maintain o#erall management of the incident

    • Sets incident o$>ecti#es and priorities

    • )e#ise and appro#e strategies

    • .nsure mission completion 

    Command consists o")

    • Incident Commander 

    • Command Staff

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    Command

    Incident

    Commander 

    P+%lic

    In"ormation

    $""icer 

    -iaison

    $""icer 

    Medical.

    !echnical

    Specialists

    Sa"ety

    $""icer 

    •Chemical

    •Clinic Administration

    •@iological7Infectious

    )isease

    •Hospital Administration

    •Legal Affairs

    •Medical .thicist

    •Medical Staff 

    •ediatric Care

    •3adiological

    •3is, Management

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    Incident Commander 

    escription.+ties) 

    • )etermine scope and magnitude of e#entand facility impact

    •  Acti#ate and direct the Hospital CommandCenter

    • +i#e o#erall strategic direction for thehospital

    • Initiate and appro#e the Incident Action lan

    •  Authorie total facility e#acuation if%arranted

    • /nly position al%ays acti#ated

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    P+%lic In"ormation $""icer 

    escription.+ties)

    • Communicate %ith internal and eternalsta,eholders including:

    Staff 

    Visitors and family  Media

    • )etermine information to $e released

    • Colla$orate %ith local community officials 'ointInformation Center( for consistent content

    • /$tains Incident Commander appro#al on allmessages

    Reports to) Incident Commander 

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    1!

    Sa"ety $""icer 

    escription.+ties) 

    • .nsure safety of staff" patients and #isitors

    • Monitor and ha#e authority o#er the safety ofrescue operations and haardous conditions

    • )etermine safety ris,s

    • Initiate correcti#e7protecti#e actions

    • Completes the HICS form 210A" Incident Action lan Safety Analysis

    • Has authority to halt any operation that posesimmediate threat to life and health

    Reports to)  Incident Commander 

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    1*

    -iaison $""icer 

    escription.+ties)

    • Hospital Command Center contact for

    supporting agencies and organiations

    • Ma,e facility needs and reBuests forassistance and resources

    Reports to)  Incident Commander 

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    10

    escription.+ties)

    Medical.!echnical Specialist

    • Su$>ect matter eperts that ad#ise the IncidentCommander and7or assigned section6

    • May $e assigned as technical ad#isor in theHospital Command Center 

    • May $e assigned to ad#ise and o#erseespecific hospital operations

    • #3ample)  )econtamination operations duringa chemical eposure situation

    Reports to)  Incident Commander 

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    • @iological

    • Infectious )isease• Chemical

    • 3adiological

    • Legal Affairs

    • 3is, Management

    Reports to) Incident Commander 

    #3amples Incl+de)

    Medical.!echnical Specialist

    • Medical Staff 

    • ediatric Care

    • Medical .thicist

    • Clinical Administration

    • Hospital Administration

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    Command Review

    !he Incident Commander is responsi%le "or)

    • Management of the Incident

    •  Acti#ities %ithin the Hospital Command Center 

    • Continuing as Incident Commander until authority isdelegated to another 

    !he Command Sta"" consists o")

    • u$lic Information /fficer 'I/(

    • Liaison /fficer • Safety /fficer 

    • Medical7Technical Specialist's(

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    1;

    Sections

     $perationsSection Chie" 

    Plannin

    Section Chie" 

    *inance .

    /dministration

    Section Chie" 

    Incident

    Commander 

    P+%lic

    In"ormation

    $""icer 

    -iaison

    $""icer 

    Medical.

    !echnical

    Specialists

    Sa"ety

    $""icer 

    -oistics

    Section Chie" 

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    1=

    Sections incl+de)

    /perations

    lanning

    Logistics 

    4inance7Administration 

    • Sections are led $y a Chief  

    • Section Chiefs are called +eneral Staff 

    Sections

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    2?

    $perations

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    $perations Section Mission)

    Manage tactical operations

    )irect all tactical resources

    Carry out the mission and

    Incident Action lan

    • )irects all tactical resources

    • Led $y a Section Chief 

    $perations Section

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    !he Section incl+des)

    • Staging Area

    •Medical Care @ranch• atient 4amily Assistance@ranch

    • Infrastructure @ranch

    • HaMat @ranch

    • Security @ranch

    • @usiness Continuity @ranch

    $perations Section

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    2!

    Stain Manaer 

    • /rganie and manage the deployment of

    supplementary resources" including personnel"

    #ehicles" eBuipment" supplies" and medications

    Mission)

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    2*

    Mission)

    • /rganie and manage the deli#ery of emergency"

    inpatient" outpatient" and casualty care" and

    clinical support ser#ices

    +ties)

    • Address pro#ision of acute and continuous care

    • or, %ith Logistics for resource acBuisition• or, %ith Staging Manager for deli#ery of

    resources to areas

    Medical Care Branch irector 

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    S+pervises)

    • Inpatient Unit Leader 'all inpatient units(

    • /utpatient Unit Leader 'all outpatient ser#ices(• Casualty Care Unit Leader '.mergency

    )epartment(

    • @eha#ioral Health Unit Leader

    • Clinical Support Unit Leader 'i6e6" La$")iagnostic Imaging" harmacy" Morgue" @lood)onor(

    • atient 3egistration Unit Leader 

    Medical Care Branch irector 

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    Mission)

    • /rganie and manage the ser#ices reBuired to

    sustain and repair the hospital’s infrastructure

    operations

    +ties)

    • Maintain o#erall facility operations and

    operating capacity• Identify and fies utility ser#ice

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    S+pervises)

    • o%er7Lighting Unit Leader 

    • ater7Se%er Unit Leader 

    • HDAC Unit Leader 

    • @uilding7+rounds Unit Leader 

    • Medical +ases Unit Leader 

    In"rastr+ct+re Branch irector 

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    2;

    Mission)

    • Coordinate acti#ities related to internal and eternalpersonnel and facility security

    +ties)• Implement facility security measures

    • .nsure security and access control of the HospitalCommand Center 

    • Liaison %ith responding la% enforcement• /#ersee search and rescue operations

    Sec+rity Branch irector 

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    2=

    S+pervises)

    •  Access Control Unit Leader 

    • Cro%d Control Unit Leader 

    • Traffic Control Unit Leader 

    • Search Unit Leader 

    • La% .nforcement Interface Unit Leader 

    Sec+rity Branch irector 

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    !?

    Mission)

    • /rganie and direct haardous material incidentresponse acti#ities

    • Technical" and emergency decontaminationE andfacility and eBuipment decontamination

    +ties)

    • /#ersee hamat e#ent

    Decontamination of victims, staff, facility  Safe and appropriate use of PPE  Clean up operations

    • Colla$orates %ith Medical Care @ranch )irector 

    HaMat Branch irector 

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    !1

    S+pervises)

    • )etection and Monitoring Unit Leader 

    • Spill 3esponse Team Unit Leader 

    • Dictim )econtamination Unit Leader 

    • 4acility7.Buipment )econtamination

    Unit Leader 

    HaMat Branch irector 

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    !2

    Mission)

    • .nsure $usiness functions are maintained"restored or augmented

    +ties)

    • 4acilitate acBuisition and access to essentialreco#ery resources" including $usiness records

    • Coordinate IT ser#ices %ith Logistics Section•  Assist @ranches and impacted areas to restore

    normal operations

    B+siness Contin+ity

    Branch irector 

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    !!

    S+pervises)

    • IT Systems and Applications UnitLeader 

    • Ser#ice Continuity Unit Leader 

    • 3ecords Management Unit Leader 

    B+siness Contin+ity

    Branch irector 

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    !*

    Patient *amily /ssistance

    Branch irector Mission)• /rganie and manage assistance for patient family care

    needs" including communication" lodging" food" healthcare" spiritual" and emotional needs that arise during theincident6

    +ties)

    • .nsure patient family assistance resources

    • Coordinate eternal community resource reBuests

    • .nsure 4amily reunification" Social Ser#ice" Cultural and

    Spiritual needs

    • Communication %ith la%" go#ernment and non<go#ernmental agencies" and media through the Liaison/fficer and u$lic Information /fficer 

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    !0

    S+pervises)

    • Social Ser#ices Unit Leader 

    • 4amily 3eunification Unit Leader 

    Patient *amily /ssistance Branch

    irector 

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    !5

    $perations Section Review

    !he $perations Section is responsi%le "or)

    The tactical o$>ecti#es and organiation

     All tactical operations )irecting all tactical resources

    • /perations is led $y a Chief 

    • /perations positions are acti#atedas needed $y the incident

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    !9

    -oistics

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    !;

    Section Mission)

    • /rganie and direct maintenance of the physical

    en#ironment F pro#iding human resources" material"

    and ser#ices to support the incident6

    • ro#ides support ( stuff  ) to other sections

    •  AcBuires resources from internal and eternal

    sources

    • Through Liaison" lin,s to local .mergency

    /perations Center for resource reBuests

    • Led $y a Section Chief 

    -oistics Section

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    !=

    Scope and Responsi%ilities overlap

    • Logistics Supply Unit and /perations-Infrastructure @ranch

    • La$or ool and Credentialing Unit and Staging

    ManagerF ersonnel Trac,ing Manager 

    -oistics and $perations are closely

    lin5ed and m+st wor5 colla%oratively

    • Logistics Section are the Ggetters

    • /perations Section are the Gdoers

    -oistics and $perations

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    *?

    -oistics Section

    !he Section incl+des)

    • Ser#ice @ranch

    • Support @ranch

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    *1

    Mission)

    • /rganie and manage ser#ices to maintain

    hospital communication" food and %ater supply

    and information technology and systems

    Service Branch irector 

    • Communications Unit Leader 

    • IT7IS and .Buipment Unit Leader 

    • 4ood Ser#ices Unit Leader 

    $versees)

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    *2

    Mission)

    • Manage supplies" facilities" transportation" and

    la$or pool6 ro#ide logistical" psychological" and

    medical support to hospital staff and theirdependents

    $versees)

    • .mployee Health and ell

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    *!

    !he -oistics Section is responsi%le "or)

    Organiing and directing internal and e!ternal

    resources to support t"e incident 

    Providing support to ot"er sections•Logistics supports the incident resource

    reBuirements

    -oistics has two %ranches)

    Support 

    Service

    •Logistics is led $y a Chief %ho %or,s closely %ith

    the /perations Section

    -oistics Section Review

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    **

    Plannin Section

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    *0

    Mission)

    • Collect" e#aluate" and disseminate

    incident action information andintelligence to Incident Commander 

    • repare status report

    • )e#elop the Incident Action lan• Led $y a Section Chief 

    Plannin Section

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    *5

    S+pervises)

    • 3esources Unit Leader 

     Personnel #rac$ing

     Materiel #rac$ing 

    • Situation Unit Leader 

     Patient #rac$ing 

     %ed #rac$ing 

    • )ocumentation Unit Leader 

    • )emo$iliation Unit Leader 

    Plannin Section Chie" 

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    *9

    !he Plannin Section is responsi%le "or)

    • Collecting" e#aluating and disseminating incident

    situation information to the Hospital Command

    Center 

    • Maintaining resource status

    • )e#eloping the Incident Action lan 'IA( and

    o$taining Incident Commander appro#al on IA

    • Archi#ing response and reco#ery documentation

    • Assisting %ith After

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    *;

    *inance Section

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    *=

    *inance./dministration

    Section Chie" 

    Mission)

    • Monitor the utiliation of financial

    assets and the accounting forfinancial ependitures6

    • Super#ise the documentation of

    ependitures and costreim$ursement6

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    S+pervises)

    • Time Unit Leader 

    • rocurement Unit Leader 

    • Compensation7Claims Unit Leader 

    • Cost Unit Leader 

    *inance./dministration

    Section Chie" 

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    01

    P+ttin it all toether) Choosin the

    Hospital Incident Manaement !eam)

    • Incident Commander is the only position

    that must $e included

    • The Incident Commander chooses do%n

    to the Chief Le#el

    • .ach Chief appoints positions in their

    section needed to complete the mission

    $ased on a#aila$le personnel

    !he Hospital Incident

    Manaement !eam

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    02

    6+estions,

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    7o% /ction Sheets

    Series of action steps to Gprompt team

    mem$ers to ta,e needed actions related

    to their roles and responsi$ilities

    •  /ne for each position

    •Includes title" mission7function and duties

    •  Ad>usted to meet hospital needs

    •  3efers to supporting forms

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    0*

    $perations Section Chie" 

    Mission))e#elop and implement strategies and tactics to carry out the

    o$>ecti#es esta$lished $y the Incident Commander6 /rganie" assign"

    and super#ise the resources of the Staging Area" the Medical Care"

    Infrastructure" Security" Haardous Materials 'HaMat(" @usiness

    Continuity" and atient 4amily Assistance @ranches6

    7o% /ction Sheet *ormat

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    00

    /ction Steps and Considerations 

    • o$ Action Sheet pro#ides position action steps and

    considerations

    /ctions listed %y Response !ime Periods

    • Immediate ? F 2 hours

    • Intermediate 2 F 12 hours

    • .tended @eyond 12 hours

    • )emo$iliation7

    System 3eco#ery

    7o% /ction Sheet *ormat

    Immediate Response 0 2 Ho+rs Time Initial

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    05

    Immediate Response 082 Ho+rs Time Initial

    Receive appointment/$tain a $riefing from the Incident Commander on:o Sie and compleity of the incidento .pectations of the Incident Commander 

    o Incident o$>ecti#eso In#ol#ement of outside agencies" sta,eholders" and organiationso The situation" incident acti#ities" and any special concerns Assume the role of /perations Section Chief3e#ie% this o$ Action Sheetut on position identification 'e6g6" position #est(&otify your usual super#isor of your assignment

    /ssess the operational sit+ation/$tain information and status from the Staging Manager" and theMedical Care" Infrastructure" Security" Haardous Materials 'HaMat("@usiness Continuity" and atient 4amily Assistance @ranch )irectorsro#ide information to the Incident Commander on the operationalsituation including capa$ilities and limitations

    etermine the incident o%&ectives9 tactics9 andassinments)etermine %hich /perations Section functions need to $eacti#ated

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    09

    oc+ments.!ools)

    •  A listing of pertinent HICS forms this position is

    responsi$le for using

    &orms noted in 'o ction S"eet action steps

    • /ther tools that %ill help them fulfill their role and

    responsi$ilities

    Hospital plans, policies and procedures

    #ec"nology tools

    Ot"er ad*uncts

    7o% /ction Sheet *ormat

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    0;

    oc+ments.!ools)

    $perations Chie" oc+ments.!ools

      HICS 2?! < /rganiation Assignment List HICS 2?* < Assignment List

    HICS 2?0A < Communications List

    HICS 21! < +eneral Message 4orm

    HICS 21* < Acti#ity Log HICS 210A < Incident Action lan 'IA( Safety Analysis

    HICS 221 < )emo$iliation Chec,

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    0=

    7o% /ction Sheet Use

    • 7o% /ction Sheets are +sed

    contin+o+sly

     ctions in all operational periodss"ould e continued and monitored 

    • 7o% /ction Sheets sho+ld trans"er to

    yo+r replacement and actions

    contin+ed

    +pon s"ift c"ange or position

    c"ange

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    5?

    7o% /ction Sheet Section Review

    !he 7o% /ction Sheets are)

    •  An incident management tool

    •  A series of actions to meet the incident response

    •  Are di#ided in response time periods:  mmediate- . / 0 "ours

     ntermediate- 0 / 10 "ours

     E!tended - 2reater t"an 10 "ours

     Demoiliation3System 4ecovery 

    • Standardied to facilitate interagency response

    • Customia$le for the uniBue facility needs7roles

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    6+estions,

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    Hospital Incident /ction Plannin

    :ey to #""ectiveResponse and Recovery

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    5!

    16  Assess the Situation

    26 Set the /perational eriod

    !6 )etermine Safety riorities and .sta$lish

    Incident /$>ecti#es*6 )etermine @ranch7Section /$>ecti#es

    06 )etermine Strategies and Tactics

    56 )etermine &eeded 3esources

    96 Issue Assignments

    ;6 Implement Actions

    =6 3eassess Ad>ust lans

    Hospital Incident /ction Plannin

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    5*

    • Type" location" magnitude" possi$le duration

    • /n

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    /n $perational Period is)

    • The time period scheduled for eecution of

    tactical actions in the Incident Action lan

    • Set $y the Incident Commander 

    !he $perational Period is +s+ally set in

    ho+rs

    •)oes not ha#e to conform to shift times

    • Can $e long or short" depending on the intensity

    of the incident

    ;2 Set the $perational Period

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    55

    ecti#es that are

    foundational and do not change during

    response and reco#eryE not limited to anoperational period

    #3amples)

    • ro#ide adeBuate care to all patients %ho

    present as a result of the incident

    • ro#ide for the safety of hospital personnel

    ;> etermine Sa"ety Priorities ? #sta%lish Incident$%&ectives

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    59

    Individ+al Section.Branch $%&ectives

    • More specific @ranch7Section o$>ecti#es to achie#e

    o#erall Incident /$>ecti#es

    • Steps during the defined /perational eriod

    • Should $e tangi$le and measura$le

    #3ample)

    • ro#ide prophylais to 90J of direct patient care

    staff %ithin 2 hours

    • )econtaminate 0? #ictims %ithin 1 hour 

    ;4 etermine Individ+al Section.Branch $%&ective

    ;@ t i St t i d

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    5;

    ;@ etermine Strateies andetermine Strateies and !actics

    Stratey de"ined)

    • The general direction selected to accomplish

    incident o$>ecti#es

    • The approach to achie#ing the o$>ecti#es

    !actics de"ined)

    • Specific actions" seBuence of actions"

    procedures" tas,s" assignments to meet

    strategies and o$>ecti#es

    • The G$oots on the ground or Gdoers

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    5=

    • Tactical resources may include:  Personnel 

     E8uipment 

     Supplies

     P"armaceuticals

     Ve"icles

    •  A#aila$le and needed resources to meet the

    o$>ecti#es must $e identified

    ;A etermine (eeded Reso+rces

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    9?

    • Hospital Command Center positions areacti#ated according to incident needs

    • Staff are assigned to conduct incident specific

    operations:

     Evacuation  Decontamination

     #riage and treatment 

     Safety measures

    $nce the o%&ectives and needed reso+rces

    are identi"ied9 assinments are iss+ed)

    ; Iss+e /ssinments

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    91

    !he Plannin Meetin

    !he Plannin Meetin is)

    • Led $y the lanning Section Chief 

    • )efines and finalies operational period

    o$>ecti#es" strategies" tactics" and

    resources as determined $y each

    section for the net operational period

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    92

    !he Plannin Meetin

    !he Plannin Meetin is cond+cted

    a"ter)

    ncident Commander "as provided an

    incident riefing and determined t"encident O*ectives and identified t"e

    Operational Period 

    Sections "ave met to discuss t"eir

    response priorities and identifiedSection3%ranc" o*ectives

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    9!

    /t the end o" the Plannin Meetin)

    #"e Section C"iefs sumit completed HCS

    &orm 0.9 ssignment 6ist 

    #"e Safety Officer sumits completed HCS

    &orm 01: ncident ction Plan Safety

     nalysis

    !he Plannin Meetin

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    9*

    irect9 monitor and eval+ate response)

    • Constant monitoring of strategies and tactics for

    effecti#eness

    •  Assess the @ranch7Section /$>ecti#es    re t"e o*ectives eing ac"ieved;

     s t"e strategy3tactics safe;

     s t"e strategy3tactics effective;

    Evaluation is an ongoing process throughout

    response and recovery 

    ; Implement /ctions

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    90

    ;D #val+ate and Revise Plans

    Cond+ct a c+rrent sit+ation assessment

    +pdate situation3incident information

     ssess t"e impact on t"e "ospital 

    6engt" and duration of incident  4esource availaility 

    •  Assess the Incident /$>ecti#es

    •  Assure o$>ecti#es are achie#ed in a safe andtimely manner 

    • 3e#ise o$>ecti#es" strategies" tactics andresource needs for the upcoming operationalperiod 

    Incident /ction Plan

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    95

    Incident /ction PlanResponsi%ilities

    !he Incident Commander 

    • ro#ides o#erall Incident /$>ecti#es 'HICS 2?2(

    • Sets the /perational eriod• )e#elops ma>or strategies 'priorities(

    •  Acti#ates Hospital Incident Management Team

    • .sta$lishes policy for resource orders

    •  Appro#es initial actions and the completed

    Incident Action lan

    Incident /ction Plan

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    99

    !he Sa"ety $""icer 

    •  Ad#ises the Incident Commander and

    Section Chiefs on safety issues andmeasures

    • )e#elops the Safety lan 'HICS 210A(

    • /#ersees the safety of operations and

    tactics

    Incident /ction PlanResponsi%ilities

    Incident /ction Plan

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    9;

    !he $perations Section Chie" 

    • )etermines7assesses areas of operation

    •  Ad#ises Incident Commander of acti#ated/perations positions and %or, assignments

    • )etermines tactics 'HICS 2?*(

    • )etermines resource reBuirements 'HICS2?*( and communicates needs %ith Logistics

    Incident /ction PlanResponsi%ilities

    Incident /ction Plan

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    !he Plannin Section Chie" 

    • repares for the lanning Meetings

    2at"ers information for t"e ncident ctionPlan (HCS 0.1, 0.0, 0.7, 0.9s and 01:)

    Develops demoiliation plans

    • Conducts the lanning Meeting

    • Coordinates and su$mits the Incident Actionlan to the Incident Commander for appro#al

    • )isseminates the Incident Action lan

    Incident /ction PlanResponsi%ilities

    Incident /ction Plan

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    ;?

    !he -oistics Section Chie" • )etermine tactics and resource reBuirement

    'HICS 2?*(

    •  Ad#ises acti#ated Logistics positions

    • .nsures resources to support Incident Action

    lan

    • )e#elops plans that support the Incident Action

    lan

     Communications Plans

     #ransportation Plans

    Incident /ction PlanResponsi%ilities

    Incident /ction Plan

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    ;1

    !he *inance./dministration Section

    Chie" 

    • )etermine tactics and resource reBuirement

    'HICS 2?*(

    • ro#ides cost implications of the Incident

    /$>ecti#es

    • .nsures the Incident Action lan is %ithin cost

    limitations

    •  Ad#ises the Incident Commander on

    4inance7Admin acti#ated positions

    Incident /ction PlanResponsi%ilities

    Incident /ction Plan

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    ;2

    !he Incident /ction Plan

    • ro#ides Hospital Incident Management Team%ith direction for the /perational eriod

    • Uses the elements of Management $y/$>ecti#es

    • )e#eloped $y Command" +eneral Staff pro#ideinput

    • .ssential for effecti#e response and reco#ery

    Incident /ction PlanResponsi%ilities

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    ;!

    6+estions,

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    ;*

    emo%iliation and Recovery

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    ;0

    Preparation "or emo%iliation

    emo%iliation•The )emo$iliation lan is created $y the)emo$iliation Unit Leader and appro#ed $ythe lanning Section Chief and IncidentCommander 

    • )emo$iliation $egins

     s incident o*ectives are met

    &ollo 

    #"e demoiliation of resources no longer

    ?eeded s"ould occur rapidly and efficiently 

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    ;5

    emo%iliation Considerations

    • )emo$iliing must $e a part of the Incident Actionlan

    • Managing pu$lic perception

    • .Buipment reha$ and restoc,ing

    • 4inancial restoration

    •  Addressing hospital personnel concerns

    Preparation "or emo%iliation

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    ;9

    • 3eco#ery follo%s response and focuses uponreturning the hospital to $aseline le#el offunctioning

    • The starting point for reco#ery $egins early inthe response

    • Transition from response to reco#ery is rarelyo$#ious

    • 3eco#ery may etend o#er a long time" from%ee,s to years

    Recovery

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    ;;

    The reco#ery plan includes principles of

    organiational learning and impro#ement:

    •  After Action 3eport and Impro#ement lan

    • .#aluate hospital response7reco#ery operations

    • Identify strengths" %ea,nesses" and strategies

    to:

    6essen future vulneraility  mprove aility to respond to future incidents

    4evise t"e Emergency Operations Plan

    $raniational -earnin

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    ;=

    Section Review

    • )emo$iliation and 3eco#ery should $e

    planned early

    • )emo$iliation and 3eco#ery is the return to

    Gnormal" or Gne%

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    =?

    6+estions,

    Scenarios9 Incident Plannin

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    =1

    9 E+ides and Incident ResponseE+ides

    •  Acti#e Shooter

    • Chemical Incident

    • .arthBua,e

    • .#acuation" Shelter

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    =2

    Scenarios

    • Information Technology 'IT( 4ailure

    • Mass Casualty Incident

    • Missing erson

    • 3adiation Incident• Se#ere eather %ith arning

    • Staff Shortage

    • Tornado

    • Utility 4ailure

    • ildland 4ire 

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    =!

    Incident Plannin E+ides

    Incident lanning +uides assist hospitals %ith

    e#aluating eisting plans or %riting needed

    plans

    • They address 1; scenarios• They are intended to identify actions or

    strategies to prepare for identified haards

    •  Assess current plans and identify gaps

    • )e#elop e#ent

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    =*

    Provides Incident Speci"ic)• )irections

    • Incident /$>ecti#es

    • Management tas,s $y function andtimeframes

    • Sample Hospital Incident Management Teams

    Sho+ld compliment)

    • .mergency /perations lan and o$ ActionSheets

    Can %e +sed as doc+mentation

    Incident Response E+ides

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    =0

    Section Review

    Incident Plannin E+ides and IncidentResponse E+ides

    •  Are incident

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    =5

    6+estions,

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    =9

    HICS *orms

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    =;

    • Ser#es as a road map in response:e#eryone acting from the same plan

    • Ser#es as foundation for correcti#e action

    • .nsures consistency and compliance %ithregulatory guidelines

    • Complies %ith documentation for 4.MAreim$ursement

    !he Fal+e o" Usin HICS *orms

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    ==

    (oG (ame Responsi%le

    2?? Incident Action lan Co#er Sheet lanning Section Chief  

    2?1 Incident @riefing Incident Commander  

    2?2 Incident /$>ecti#es Section Chiefs

    2?! /rganiational Assignment List 3esource Unit Leader  

    2?* Assignment List @ranch )irectors

    2?0 Communications Log Communications Unit Leader  

    2?5 Staff Medical lan Support @ranch )irector  

    2?9 /rganiation Chart Incident Commander  

    21! Incident Message 4orm All ositions

    21* /perational Log All HIMT Staff  

    210a Incident Action lan Safety Analysis Safety /fficer 

    IA KS IA Kuic,Start Incident Commander andlanning

    HICS *orms

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    1??

    (oG (ame Responsi%le

    221 )emo$iliation Chec,

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    1?1

    HICS *orms 200)

    Incident Action Plan Sheet • P+rpose) ro#ides a co#er sheet and achec,list for HICS 4orms and other documents

    included in the operational period Incident

     Action lan

    • $riination) Incident Commander or lanning

    Section Chief 

    • Copies to) Command and +eneral Staff and

    )ocumentation Unit Leader

    • Help"+l !ips) Additions may $e made to the

    form to meet the organiation-s needs

    HICS *orm 201)

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    1?2

    HICS *orm 201)

    Incident Briefing 

    • P+rpose) )ocuments initial response information

    actions at start

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    1?!

    HICS *orm 201)

    Incident Briefing 

    HICS *orm 202)

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    1?*

    • P+rpose) )efines incident o$>ecti#es

    • Instr+ctions) Include

    @eat"er3Environmental mplications

    2eneral Safety3Safety Messages

     ttac"ments

    Prepared y Planning Section C"ief 

    /pproved %y)  Incident Commander  

    HICS *orm 202)

    Incident Objectives

    HICS *orm 202)

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    1?0

    HICS *orm 202)Incident Objectives

    HICS *orm 20>)

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    1?5

    • P+rpose) To document Hospital Command Center

    staffing

    • $riination) lanning Section Chief or designee

    '3esources Unit Leader(

    • Copies to)

    Command Staff and 2eneral Staff 

    %ranc" Directors and gency Staff 

    Documentation +nit 6eader 

    Organization Assignment ist 

    HICS *orm 20>)

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    1?9

    Organization Assignment ist 

    HICS *orm 204)

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    1?;

    • P+rpose) )ocument $ranch assignments"

    o$>ecti#es" strategies7tactics and resource needs

    • $riination) Section Chief or @ranch )irector 

    • Copies to) Command" +eneral Staff and

    )ocumentation Unit Leader 

    • 'hen to complete)  At the start of each

    operational period

     Assignment ist 

    HICS *orm 204)

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    1?=

     Assignment ist !page "#

    HICS *orm 204)

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    11?

     Assignment ist !page $#

    HICS *orm 21@/)

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    111

    Incident /ction Plan Sa"ety /nalysis

    • P+rpose) )ocument haards and mitigation

    • $riination) Safety /fficer 

    • Copies to) Command and +eneral Staff" Sections" and

    @ranches

    • Prepared %y) Safety /fficer 

    • /pproved %y) Incident Commander 

    • 'hen to complete) rior to safety $riefing during the

    operations $riefing and at transfer of roles

    HICS *orm 21@/)

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    112

    Incident /ction Plan Sa"ety /nalysis

    HICS *$RM 21>)

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    11!

    P+rpose) ro#ide standardied message recording

    Instr+ctions)

    Response re+ired) Indicate a reply %asreBuested and to %hom reply addressed

    • Priority) Indicate le#el of urgency

    • Messae)

    Aeep all messages3re8uests rief, to t"e

     point, and very specific #ranscrie complete, concise, and specific

    content of messageB

    • /ction !a5en 'if any(

    %eneral &essage 'orm

    HICS *$RM 21>)

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    11*

    %eneral &essage 'orm

    HICS *$RM 214)

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    110

    • P+rpose) )ocument

    ncident issues encountered 

    Decisions made

    ?otifications conveyed 

    • $riination) Command and +eneral Staff 

    • 'hen to complete)

    Continuously, from activation t"roug"

    demoiliation

     Activity og 

    HICS *$RM 214)

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    115

     Activity og 

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    119

    P+rpose)  A short form com$ining forms

    2?1" 2?2" 2?!" 2?* and 210A6 May $e used

    in place of full forms to document initial

    actions or short incidents" and can epandto the full forms as needed6

    $riination) Incident Commander or

    lanning Section Chief 

     HICS *orm I/P 6+ic5 Start)

    HICS *orm I/P 6+ic5 Start)

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    11;

    !page "#

    HICS *orm I/P 6+ic5 Start)

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    11=

    !page $#

    S ti R i

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    12?

    Section Review

    !he HICS "orms)

    • ro#ide the Hospital Incident Management

    Team %ith documents needed to manage aresponse

    •  Assist in communication %ith eternal agencies

    •  Assist in communication %ith hospital staff

    • )ocuments response and reco#ery

    HICS +rin $"" Ho+rs and

    S

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    121

    Small and R+ral Hospitals

    !he same principles "or lare hospitals is +sedat smaller hospitals or o"" ho+rs9 holidays and

    wee5ends at all sie hospitals

    •  Acti#ate needed Hospital Incident Management

    Team mem$ers

    • hen not enough staff" it may $e necessary to

    $lend >o$ roles into a single o$ Action Sheet

    &or e!ample, t"e ncident Commander may assumet"e role of t"e Pulic nformation Officer and even

    t"e 6iaison Officer B

    $ ti li i HICS

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    122

    $perationaliin HICS

    •  Assign an indi#idual in charge of implementation

    • /$tain support from the C./7senior leadership

    • Ma,e it high priority for administrators and staff

    • ro#ide $udgets support

    • .sta$lish training reBuirements7competencies

    • romote integration into the community response

    • ro#ide training of HICS and the .mergency /perationslan

    • .ercise the plan and use of HICS

    6 ti ,

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    12!

    6+estions,

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    HICS Basics Part 1

    Manaement System and

    !ools "or #vents

    de#eloped $y theCalifornia Hospital Association-sHospital reparedness rogram

    %%%6calhospitalprepare6org

    Updated with May 2014 HICS Revisions

    http://www.calhospitalprepare.org/http://www.calhospitalprepare.org/