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8 Apr 2023 Business. M. Galligan & B. Reid 1
Section B. Unit 3 Chapter 5
Introduction to Management
8 Apr 2023 Business. M. Galligan & B. Reid 2
Management
• Involves PlanningPlanning OrganisingOrganising and ControllingControlling an organisation to achieve results by LeadingLeading, MotivatingMotivating and CommunicatingCommunicating with people.
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ManagementManagement
The art of getting things done through The art of getting things done through people, and with people.people, and with people.
The skill of directing human activities and The skill of directing human activities and physical resources to achieve physical resources to achieve predetermined goals.predetermined goals.
8 Apr 2023 Business. M. Galligan & B. Reid 4
Management - Mission Statement
• Involves laying down the direction to be taken in the long term.
• Communicating this to all team members
8 Apr 2023 Business. M. Galligan & B. Reid 5
Characteristics of Managers
Entrepreneurs Managers
1Generate ideas 1 Implement ideas
2Risk theirmoney
2 Don’t risk theirmoney
3Make decisionsalone
3 Make decisionscollaboratively
4Unwilling todelegate
4 Delegate
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Characteristics of ManagersCharacteristics of Managers
Organisers.Organisers.
DecisiveDecisive
Hard WorkingHard Working
Human RelationsHuman Relations
InitiativeInitiative
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Management Skills
• Leadership
• Motivation
• Communication
3 Skills to be looked at;
8 Apr 2023 Business. M. Galligan & B. Reid 8
Management Activities
• Planning
• Organising
• Controlling
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Management Skills 1:Management Skills 1:LeadershipLeadership
A method of directing A method of directing and helping groups of and helping groups of people to achieve people to achieve objectives.objectives.
A quality that allows A quality that allows managers to affect & managers to affect & influence how others influence how others behave.behave.
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Leadership - Leadership TypesLeadership - Leadership Types
Autocratic or AuthoritarianAutocratic or Authoritarian– No consultationNo consultation
DemocraticDemocratic– Encourages contributionEncourages contribution
Laissez faireLaissez faire– Non interventionistNon interventionist
NoteNote: No ONE good type. Need a bit of : No ONE good type. Need a bit of each at times.each at times.
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Leadership - DelegationLeadership - Delegation
The process of The process of ASSIGNING DUTIESASSIGNING DUTIES to to subordinates and allowing them the subordinates and allowing them the AUTHORITYAUTHORITY to carry out those duties. to carry out those duties.
8 Apr 2023 Business. M. Galligan & B. Reid 12
Leadership - Delegation
• 1 Responsibility– Involves giving
the obligation to ensure the duties performed satisfactorily
• 2 Authority– Involves giving
the right to use power to other people
Two Key Points
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Management Skills 2:Management Skills 2:MotivationMotivation
The factors that The factors that cause people to act cause people to act in a certain way.in a certain way.
The process of The process of controlling certain controlling certain patterns of patterns of behaviour because behaviour because of the needs and of the needs and aspirations of peopleaspirations of people
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Motivation
• 1 An unsatisfied Need
• 2 A Goal which will satisfy the need
• 3 Determine the Action required
• 4 Feedback to confirm progress
4 things required
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Motivation - Theories of . .
1 McGregor’s
Theory X & Theory Y
2 Maslow’s
Hierarchy of Needs
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Motivation - McGregorMotivation - McGregor
Theory XTheory X
People dislike workPeople dislike work
People must be forced People must be forced to workto work
People want safetyPeople want safety
People are self People are self canteredcantered
Theory YTheory Y
Work can be Work can be satisfyingsatisfying
People can motivate People can motivate themselvesthemselves
People like People like responsibilityresponsibility
8 Apr 2023 Business. M. Galligan & B. Reid 18
Motivation - Maslow
• All human beings have a set of needs which they want to satisfy.
• Very basic needs:- food etc
• Higher level needs:- ego
• 5 levels of need, each becomes important as lower one satisfied
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Motivation - MaslowMotivation - Maslow
P h ysica l
S afety
S ocia l B elon gin g
E go
S elf A ctu alisation
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Hungry Monkey Eats a Banana
Monkey Safe in a Tree
Monkeys has a cuppa together
Monkey shows off to its mates
Because the Monkey wants to
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8 Apr 2023 Business. M. Galligan & B. Reid 22
Motivation - Maslow
P h ysica l = F ood , w ater, slee p
S afety = In su ran ce, ord er, u n ion , con trac t
S ocia l B elon gin g = S ocia l clu b s, frien d s, com p an ion sh ip
E go = R esp ect, recogn itio n
S elf A ctu alisation = S elf fu lfillm en t, p erson al grow th