Chapter 3MANAGEMENT, ITS

ENVIRONMENT AND CULTURE

Management, Its Environment and Culture

Learning Outcomes

Completing this chapter will allow the reader to :Conduct an environment-scanning processUnderstand the impact from the environment on the organizationUnderstand how certain changes in the environment influence business decisionsUnderstand how to plan to adapt to these changesAnalyze the different types of organizational culture Evaluate the factors that influence the organization ‘s cultureAdapt to the culture for business objectives and change

Environmental ScanningEnvironmental Scanning consists of three major categories : -

external

task environment

internal

2–3

Dimensions in the external environment

3-3

–

Scanning the External Environment• Economic factors• Legal- Political factors• Technological factors• Social factors• Integrity factors

4-3

Scanning the Task Environment

• Customers• Suppliers• Competitors• Business Partners• Regulators

5-3

Scanning the Internal Environment

• Owners

• Employees

• Board of Directors

• Physical Assets or Resources

6-3

Cameron and Quinn (2011), Competing Values Framework

7-3

Types of Culture

• The Hierarchy (Control) Culture

• The Market (Compete) Culture

• The Clan (Collaborate) Culture

• The Adhocracy (Create) Culture

8-3