Certificate in Work Skills (Hospitality and Tourism)
2
ENROL NOW! www.whitireia.ac.nz 0800 944 847 [email protected] PROGRAMME INFORMATION > Customer service students learn how to deliver and exceed customers’ expectations and how to effectively deal with complaints and provide a safe and secure environment for customers. > Food safety gain a thorough understanding of food safety methods. Students receive an industry certificate, which is now a national requirement. > Food preparation learn all about food and beverage service, including food and beverage preparation and order taking for customers in a cafe environment. > Beverages prepare and serve various non-alcoholic beverages. > Coffee making learn the skills to operate equipment and the techniques to produce a range of coffees and practice these skills in our on-site training cafe. > Tourism knowledge learn about the tourism industry, including careers. > Destination knowledge learn all about New Zealand and the world, including tourist destinations and attractions. > Numeracy/literacy learn practical numeracy and literacy skills applicable to both the tourism and hospitality industries. FURTHER STUDY OPTIONS Students can apply to enrol in the National Certificate in Tourism (Core Skills) (Level 3), the New Zealand Certificate in Cookery (Level 4) or a range of other programmes offered at Whitireia or other tertiary institutions. CAREER OPPORTUNITIES Graduates of the Certificate in Work Skills (Hospitality and Tourism) will be confident and work ready for employment as a barista, kitchenhand, front of house, i-SITE consultant or other customer service role. QUALIFICATION Graduates gain the Certificate in Work Skills (Hospitality and Tourism) and the New Zealand Certificate in Hospitality (Level 2). CERTIFICATE IN WORK SKILLS (HOSPITALITY AND TOURISM) Gain essential skills to get started in the hospitality and tourism industries YOUTH GUARANTEE
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Youth Guarantee Certificate in Work Skills (Hospitality and Tourism) programme being offered at Whitireia in 2014
Transcript of Certificate in Work Skills (Hospitality and Tourism)
ENROL NOW!
www.whitireia.ac.nz 0800 944 847 [email protected]
PROGRAMME INFORMATION > Customer service students learn how to deliver and exceed customers’
expectations and how to effectively deal with complaints and provide a safe and secure environment for customers.
> Food safety gain a thorough understanding of food safety methods. Students receive an industry certificate, which is now a national requirement.
> Food preparation learn all about food and beverage service, including food and beverage preparation and order taking for customers in a cafe environment.
> Beverages prepare and serve various non-alcoholic beverages.
> Coffee making learn the skills to operate equipment and the techniques to produce a range of coffees and practice these skills in our on-site training cafe.
> Tourism knowledge learn about the tourism industry, including careers.
> Destination knowledge learn all about New Zealand and the world, including tourist destinations and attractions.
> Numeracy/literacy learn practical numeracy and literacy skills applicable to both the tourism and hospitality industries.
FURTHER STUDY OPTIONSStudents can apply to enrol in the National Certificate in Tourism (Core Skills) (Level 3), the New Zealand Certificate in Cookery (Level 4) or a range of other programmes offered at Whitireia or other tertiary institutions.
CAREER OPPORTUNITIESGraduates of the Certificate in Work Skills (Hospitality and Tourism) will be confident and work ready for employment as a barista, kitchenhand, front of house, i-SITE consultant or other customer service role.
QUALIFICATIONGraduates gain the Certificate in Work Skills (Hospitality and Tourism) and the New Zealand Certificate in Hospitality (Level 2).
CERTIFICATE IN WORK SKILLS (HOSPITALITY AND TOURISM)Gain essential skills to get started in the hospitality and tourism industries
YOUTH GUARANTEE
ADDITIONAL INFORMATION
ENROL NOW!August 2015CERTIFICATE IN WORK SKILLS (HOSPITALITY AND TOURISM)
LOCATIONPorirua campus, Wi Neera Drive, Porirua
Kāpiti campus, Corner of Milne Drive and Kapiti Road, Paraparaumu
START DATESFebruary
DURATIONOne year, full-time
LEVEL2
FEESDomestic: Free
ENTRY REQUIREMENTS > Must be turning 16-19 years of age at the
commencement date of this programme
> Must be enrolling in full-time study for the year
> Must be a New Zealand citizen or permanent resident
> Funding is limited to two years of fee free full-time study in a Level 1-3 programme
