Cert Practice Exam 1 – IT Essentials (Version 5.0).odt
-
Upload
nildo-araujo -
Category
Documents
-
view
231 -
download
0
Transcript of Cert Practice Exam 1 – IT Essentials (Version 5.0).odt
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
1/21
Cert Practice Exam 1 IT Essentials (Version 5.0)
1
This is a fash item. Please click below to answer this item.
2
Which three PC desktop unctions are typically provided on the ront panel and must be
connected to the motherboard? (Choose three.
PC power button
CP! temperature indicator
audio power button
network activity light
drive activity li"ht
USB connectors
#
This is a fash item. Please click below to answer this item.
http://4routing.com/wp-content/uploads/2013/09/p1-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
2/21
$
What wireless networkin" standard has a ran"e o 2%& meters ('2& eet?
'&2.a
'&2."
'&2.b
802.11n
%
) customer asks or a solution to a printer problem that is beyond the knowled"e level o
the technician. What should the technician do?
Gather as uch in!oratio n as possible an" escalate the proble.
http://4routing.com/wp-content/uploads/2013/09/p3-2-cert-it-exa1.pnghttp://4routing.com/wp-content/uploads/2013/09/p3-1-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
3/21
)sk the customer to call a"ain when another technician can provide a solution to the
problem.
Tell the customer to call the printer manuacturer to *+ the problem.
Try to *+ the problem anyway.
,
What is the e+pected behavior o an )-/ service?
The download and upload rates are the same.
The upload rate is aster than the download rate.
The user can select the upload and download rates based on need.
#he "ownloa" rate is !aster than the uploa" rate.
0
This is a fash item. Please click below to answer this item.
'
) technician attempts to increase the bri"htness o a laptop screen by usin" the unction
keys but the attempt ails. What could be the problem?
The /C- screen has ailed.
The video display driver is corrupt.
#he inverter has !aile".
The laptop battery is bad.
http://4routing.com/wp-content/uploads/2013/09/p7-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
4/21
1
) user is reportin" that an inket printer is printin" colors di3erent rom what the printer
should be printin". The printer has separate cartrid"es or each color and the user
chan"ed the cyan cartrid"e recently. What is the action that could *+ the problem?
!se a di3erent type o paper.
Purchase a maintenance kit.
Check or loose printer cables.
Per!or a printer hea" cleaning.
&
Which two statements are correct about the inverter and backli"ht display components in
a laptop? (Choose two.
/4- monitors re5uire the use o an inverter.$C power is re%uire" by the backlight in soe types o! screens.
The inverter converts -C power to )C power.
The inverter converts )C power to -C power.
&C power is re%uire" by the backlight in soe types o! screens.
) technician is re5uired to replace a aulty power supply in a desktop PC. The PC
motherboard has a 2$6pin )T7 socket but the only available replacement power supply is
one with a 2&6pin connector. -elivery o new power supplies with 2$6pin connectors is not
e+pected until the ne+t day8 but the user re5uires the PC to be operational as soon as
possible. What can the technician do in these circumstances?
#he technician can install the power supply an" insert the 20'pin connector into
the 2('pin socket on the otherboar".
The technician can recover the 2$6pin connector rom the aulty power supply and attach it
to the replacement power supply or connection to the motherboard.
The technician can use a 2&6pin6to62$6pin adaptor to connect the power supply to the
motherboard.
Power supplies with 2&6pin connectors are not compatible with motherboards with 2$6pin
sockets8 so the technician can do nothin" until the new power supplies arrive.
2
) computer technician has recommended a data stora"e system that combines data
stripin" and parity. The user has a limited bud"et and is prepared to ore"o perormance to
implement this system. Which 9):- system would meet these re5uirements?
9):- &
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
5/21
9):-
)&*$ +
9):- &;
#
) technician is troubleshootin" a PC unable to connect to the network. What command
should be issued to check the :P address o the device?
nslookup
ipcon,g
tracert
pin"
$
This is a fash item. Please click below to answer this item.
%
Which eature will assi"n a computer an :P address even i there is no workin" -
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
6/21
!> 2.& devices
ireWire devices
=:C
0
What are the two widths o internal hard drives in laptops? (Choose two.
#.% inches
%.2% inches
1.8 inches
2.+ inches
#.' inches
'
) user has a computer with a sin"le hard drive and a 9):- adapter installed. Whichadditional component is necessary to complete the 9):- installation?
a -@- drive
one or ore a""itional har" "rives
a !> connection
a foppy disk drive
1
What are two e+amples o component inormation that can usually be displayed when
usin" the >:A utility o a computer? (Choose two.
power /4- status
motherboard orm actor
)&- capacity
CPU anu!acturer an" spee"
PS# results
2&
) user has ust up"raded a "amin" system with 'B> o --9# '&&
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
7/21
) PC has one foppy drive8 two 4:-4 drives8 and one 4:-4 -@- drive. Which two connector
types would have to e+ist on the power supply unit to power on all these devices? (Choose
two.
P2
ireWire
)T)
Berg
-ole
22
) user wants to purchase a monitor that will be li"ht8 consume the least amount o power8
and provide deep dark levels in the display. Which display type would best meet these
re5uirements?plasma
/4-
/$
/C-
2#
) user has connected a !> #.& device to a computer usin" a # t (m !> #.& cable.
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
8/21
on the system board
on the keyboard
inte"rated into the wireless card
above the screen
2,
>ecause o limited space on a laptop keyboard8 some keys have a dual6purpose. What are
these keys called?
special purpose keys
!unction keys
alternate keys
control keys
20Which settin" must be turned on in order to share a printer in Windows 0?
Windows irewall
ile an" Printer Sharing
harin"
hare this Printer
2'
) technician workin" on a computer discovers what is suspected to be ille"al activity.
Which three pieces o inormation should be immediately documented? (Choose three.
evi"ence o! the suspecte" illegal activity
location o! the coputer
details o all past users o the computer
technical speci*cations o the computer
duration o the suspected ille"al activity
why the coputer was accesse" by the technician
21
Which two PC settin"s can be con*"ured usin" the >:A setup utility? (Choose two.
PAT
allocation o memory to applications
boot se%uence
enablin" device drivers
virtuali3ation support
#&
) technician wants to allow many computers to print to the same printer8 but does not
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
9/21
want to a3ect the perormance o the computers. What will the technician do to achieve
this?
:nstall a second printer.
!se a sotware print server.
!se a computer6shared printer.
Use a har"ware print server.
#
What memory type is also known as PC#6&,&&?
--926'&&
$$)4'1444
--926,&&
--9#6,&
Which protocol automates assi"nment o :P addresses on a network8 and which port
number does it use? (Choose two.
$5CP
-=
>
%#
67
'&
##
Which two motherboard components are directly mana"ed by the outhbrid"e chipset?
(Choose two.
video card
9)
USB 4.0 "evices
ireire "evices
CP!
#$
Which laptop component is re5uired to be replaced or up"raded by a technician rather
than by a computer user?
inverter
9)
battery
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
10/21
hard drive
#%
Which two *eld replaceable units could be ound in a laser printer maintenance kit?
(Choose two.
!user assebly
toner cartrid"e
drum
pickup rollers
paper trays
power supply
#,
What is a eature that can be used by an administrator to prevent unauthoriDed users romconnectin" to a wireless access point?
-&C ,ltering
sotware *rewall
WP) encryption
pro+y server
#0
What technolo"y is an :P based $B broadband technolo"y that o3ers hi"h speed :nternet
access or distances up to #& miles ($' km?
Wi6i
*ber broadband
i-&9
satellite
#'
Which desi"n speci*cation criterion is most important when desi"nin" a computer that will
be a thin client whose applications are accessed rom a remote virtual server?
number o processor cores
amount o 9)
amount o local hard drive stora"e
spee" o! network car"
#1
Which adapter would a technician install in a desktop computer to enable a video si"nal to
be recorded rom a video recorder to the computer hard drive?
video adapter
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
11/21
vi"eo capture car"
T@ tuner card
network interace card
$&
) support desk technician is dealin" with an an"ry customer. Which two approaches
should the technician take in dealin" with the customer? (Choose two.
:mmediately transer the customer to a hi"her level technician.
)sk socially related 5uestions to direct the customer away rom the problem.
ork to re"irect the conversation to solving the proble.
9eply to the customer with the same level o an"er.
et the custoer eplain the proble without interrupting.
$Which type o network consists o several "eo"raphically dispersed networks that cover a
lar"e area?
/)=
&:
P)=
)=
$2
Which three components would a technician use in buildin" a C)- workstation? (Choose
three.
ulticore processors
Windows 0
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
12/21
/4-
A/4-
plasa
/C-
$%
What are plenum rated cables used or?
or cables that are used between buildin"s
or cables that are used to connect workstations to wall sockets
!or cables that are installe" insi"e the ;oors an" ceilings o! buil"ings
or cables that are used to connect computers back6to6back
$,
) technician opens up a PC to work on it8 and *nds that it is very dusty inside. What shouldthe technician do?
Use a can o! copresse" air to reove ecess "ust.
!se a moistened cotton swab to remove e+cess dust.
!se a lint6ree cloth sprayed with a cleanin" solution to remove e+cess dust.
:"nore the dust8 as it does not a3ect the computer.
$0
This is a fash item. Please click below to answer this item.
$'
) technician is buildin" a workstation that will be used or virtualiDation. Which two
components would the technician use? (Choose two.
http://4routing.com/wp-content/uploads/2013/09/p47-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
13/21
dual monitors
ulticore processors
li5uid coolin"
hi"h6end "raphics card
aiu aount o! )&-
$1
) technician is troubleshootin" a PC in a workplace environment and *nds many pirated
movies on the hard drive. What should the technician do?
ake a copy o all the pirated content and send it to the law enorcement authorities.
9emove the pirated content and document all work done.
)eport the ,n"ings through the proper channels.
)dvise the user that downloadin" pirated content is ille"al and that the user should rerainrom doin" so.
%&
Which two adapter card slots are used by video adapter cards installed in desktop PCs?
(Choose two.
-:
&GP
:)
C)
PC*e
%
Which device provides a consistent 5uality o power when brownouts and blackouts occur8
and may enable a computer to saely shut down ater savin" data when a power outa"e
occurs?
4: shield
"enerator
uninterruptible power supply
sur"e suppressor
%2
Which two hardware eatures would a technician monitor within the >:A i a computer
was suspected o overheatin"? (Choose two.
motherboard volta"e
Trusted Platorm odule
hard drive speed
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
14/21
CPU !an spee"
CPU clock spee"
%#
This is a fash item. Please click below to answer this item.
%$
Why should a technician avoid openin" the casin" o a power supply?
Anly the power supply manuacturer can open the casin" o a power supply.
5a3ar"ous levels o! electricity ay be present insi"e the power supply.
Power supplies must always be replaced8 not repaired.
Power supplies are very ra"ile8 e+pensive8 and easy to dama"e.
http://4routing.com/wp-content/uploads/2013/09/p53-2-cert-it-exa1.pnghttp://4routing.com/wp-content/uploads/2013/09/p53-1-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
15/21
%%
Which three eatures can be con*"ured in the >:A settin"s to secure a computer?
(Choose three.
*le encryption
passwor"s
#P-
TF:P key
"rive encryption
)C *lterin"
%,
What process takes place in a laser printer ater the drum is conditioned or the new latent
ima"e?eposing
developin"
transerrin"
char"in"
usin"
%0
Which two items are e+pansion options or a laptop? (Choose two.
PC: Card
/pressCar"
PC:6e Card
:) Card
PC Car"
%'
Which security mode supports robust encryption8 and can be enabled with password
authentication (personal or server authentication (enterprise?
TF:P
W4P
P&2
WP)
%1
) technician is con*"urin" a PC or ma+imum perormance and the hi"hest level o data
protection. Which 9):- con*"uration would the technician use?
&
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
16/21
#
%
0
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
17/21
-9)
//P)-
9A
A-:
,%
Which topolo"y type describes the process that hosts use to access and communicate on a
network?
physical
star
bus
logical
,,Which resolution would provide the best visual 5uality on a plasma monitor?
7B)
@B)
native
@B)
,0
This is a fash item. Please click below to answer this item.
,'
Which three connection technolo"ies allow a user to connect a printer to a computer usin"
a wired connection? (Choose three.
>luetooth
inrared
/thernet
USB
http://4routing.com/wp-content/uploads/2013/09/p67-cert-it-exa1.png -
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
18/21
'&2.+
parallel
,1
) customer who travels re5uently wants to know which technolo"y is the most suitable or
bein" connected to the corporate network at all times at low cost. Which network
technolo"y would a network administrator recommend?
:-=
cellular
satellite
microwave
0&
) user is con*"urin" a wireless access point and wants to prevent any nei"hbors romdiscoverin" the network. What action does the user need to take?
Con*"ure -H settin"s.
4nable WP) encryption.
$isable SS*$ broa"cast.
Con*"ure a -= server.
0
) technician is buildin" a thick client workstation that would be used to run a database and
wants to ensure the best protection a"ainst errors. What type o memory would be best
suited or this?
/CC
--9#
9-9)
--92
02
:n which situation would it be appropriate or a technician to back up personal and
con*dential data rom a computer belon"in" to a customer?
i! the custoer perits it
i the technician eels it necessary to back it up
i the customer or"ets to si"n the work order
i ille"al content is discovered on the customer computer
0#
An a laptop keyboard8 which three unctions can typically be accessed throu"h the use o
special unction keys? (Choose three.
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
19/21
wireless !unctionality
"isplay brightness
Task ana"er
Control Panels
Windows tart menu
volue settings
0$
Which device converts di"ital si"nals to analo" si"nals and vice versa?
o"e
switch
router
hub0%
Which *re protection system would be best or a university computerEelectronics lab?
a nonwater base" ,re etinguisher
*re suppressin" haDmat blankets and supressors
an overhead sprinkler system
an electronic ion spreader
0,
What is the *rst step a technician should take when preparin" to work on the inside o a
computer?
$isconnect the coputer !ro power.
9emove the power supply.
9emove e+ternal devices such as a mouse.
-isconnect the computer rom the network.
00
What is an advanta"e o usin" a printer that is connected to a hardware print server
compared with a computer6shared printer?
& har"ware print server is always available to all users.
) hardware print server will have more memory to store the print ob than a computer will
have that shares a printer.
) computer that shares a printer always prioritiDes the printin" tasks.
) computer that shares a printer always allows or aster printin" o documents.
0'
Which connector would be used or a laptop e+ternal hard drive?
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
20/21
-@:
eS&
)T)
P)T)
EP-:
01
) technician is settin" up a network in a new room. What is the best device to use to
connect the PCs to each other and to the rest o the /)=?
switch
router
*rewall
"ateway'&
) user is connectin" a home entertainment system and wants to use one cable to carry all
the di"ital video and audio si"nals rom the source device to the /C- T@. What type o
cable should the user use?
-@:6-
@B)
6@ideo
5$-*
'
Which 9):- level allows or e+tension o a dynamic volume without any redundancy?
0
2
#
$
%
'2
What type o printer re5uires the ribbon to be chan"ed when producin" aded and li"ht
characters?
laser
thermal
inket
ipact
-
7/23/2019 Cert Practice Exam 1 IT Essentials (Version 5.0).odt
21/21