Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo...

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Centricity Practice Solution Accounts Receivable and Collections – Making the most of Centricity’s features

Transcript of Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo...

Page 1: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Centricity Practice Solution Accounts Receivable and Collections – Making the most of Centricity’s features

Page 2: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Disclaimer

The content of this presentation represents the views of the author and presenters.

GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company."

Page 3: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

A little about us…

HealthCo Information Systems

• GE Centricity Value Added Reseller

• Over 400 clinics

• 2013 and 2014 GE Channel Partner of the Year

Presenters:Andrea Cunningham, Director - Professional ServicesKelly McAvoy, Implementation Consultant

Page 4: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Our Agenda

Centricity Components AR

Collections

Account Summary

Financial Dashboard

Functionality to improve your workflows

Page 5: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Best Practices

“medical practices leave up to 30% of their reimbursement behind….” the Medical Group Management Association estimates”

Page 6: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

“harder then filing Federal Income Taxes……can be more than five different entities sharing responsibility….”

It’s complicated

Page 7: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Centricity Practice Solutions • Registration

– Insurance / Financial Class / Allocation Sets/ Eligibility

• Orders and Charge Entry– Efficient processes to capture

• Billing and Claims Management– EDI Claims / Remittance

• Accounts Receivable and Collections– Insurance and Private

Page 8: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Accounts Receivable Component

Page 9: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Accounts Receivable Component

• Optimize field utilization

• Field Sort

– Status

– Filing Method

– Insurance Carrier

– Visit Owner

Page 10: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Accounts Receivable

Easily view Transactions

Page 11: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Visit Record

• Summary Line

• Billing Notes

• Correspondences

• Claims

• Visit Owner

Page 12: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Document and Own

Page 13: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Collections Component

• Managing High Risk A/R

– Insurance

– Patient

• Payment Plans

• Letters

• Auto Roll

Page 14: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Collections Component

• Visit Owners

• Collections Groups

• Restrictions on Scheduling Patients

Page 15: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Collections Criteria

“High Risk A/R”

Page 16: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

MaximizeScreen

Real Estate

Page 17: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

It’s in the Settings (System>Application)

Page 18: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Denials & Appeals

• Denial Management

– Tracking

– Trending

• Appeals

– Tracking

Page 19: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

It’s in the Settings

Page 20: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Document and Share

Page 21: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Letters

• Patient/Guarantor Letters

• Insurance Letters

• Appeal Letters

Page 22: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Mail Merge Fields

Page 23: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Follow Up

• Make sure you have a Plan

• Track your work

• Letting Go

• Interfaces

Page 24: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Account Summary

Page 25: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Account Summary

• 3 Views

– Guarantor

– Financial Summary

– Transaction History

Page 26: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Account Summary

Page 27: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Financial Dashboard

Page 28: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Financial Dashboard

Page 29: Centricity Practice Solution Accounts Receivable and ... · A little about us… HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013

Questions