Centre planning-overview-2011
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Transcript of Centre planning-overview-2011
![Page 1: Centre planning-overview-2011](https://reader035.fdocuments.us/reader035/viewer/2022081605/548c3d75b47959d0288b499c/html5/thumbnails/1.jpg)
Medusa“Instant - Infrastructure”
Medusa is a product of North America Partners
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Medusa Showreel – a range of center type and location
Medusa – 12,000+ companies & 80,000 workstations managed
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Centre Infrastructure • Internet
• Voice
• Networking – wired and wireless
• Common services & resources
• Admin / fabric / security
There are 5 elements to
creating a centre
infrastructure.
Infrastructure = resource + distribution
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Centre CustomersSmall businesses
Usually 2-5 peopleNeeds easily satisfied
Branch Offices, public and larger businesses
More complex data & voice needs
Specialist businesses with special needsData or Voice can be mission critical
Individuals, Virtuals, Meetings, and Nomads
Reusable space, hotdesks
Customers can be
treated as 4 TYPES –
each with specific
needs
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Medusa
Switches
Switches
Switches
Comms room
Company D – Room 4
Company D- Rm 100
Meeting
Copier / Scanner
Medusa creates different types of space
Hotdesks/CoWork
Company Z - Rm 99
Company C- Room 3
Company B - Room 2
Company A - Room 1
Company Y – Rm 98
Company X - Rm 97
Reception & Admin
Join Offices
Common services
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Solution in 4 steps
1. Medusa Server
2. VLAN switches
Voice & Data
Controlled by Medusa
3. Voice platform
Onsite switch (or)
Offsite hosted solution
4. Distribution
Cabling
Wireless
Vlan Switches
Internet
Now 1 U Chassis or small
Appliance
AT, Cisco, HP, Dell, others...
Layer 2 switches
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Looks like this : Medusa And Voice
1 2 3 4 ..
Medusa Voice Switch or Other Gateway
ISDN / PRISIP
Converged Voice + Data
Vlan Switches
Internet
VoIP Trunk
Medusa VoIP
Controller port
Data only dropVoice only DropVoice AND data drop
Independent Voice & Data
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Revenue Generation by Service Plans
Internet Service Plans
1. Guarantee or Limit Performance of customers Limit performance by standard or advanced
application needs Guarantees for mission critical companies
2. Allocate Volume per month (Gbytes) Stops abuse Charge on consumption
Service Plans identify capability to customers
Then maximises revenues
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Cost Reduction • Operational Costs reduced by Medusa
– Maximise own staff involvement
– Minimise direct/local IT
• Use low cost hardware
• Fixed priced Service Level Agreements
• No support / update charges (Medusa and
switches, not voice)
• Zero replacement costs – long lifetime
• Reliability and simple recovery
Use 5 year Model for accurate
picture
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Choice 1 Choice 2
Internet & Networking 1 data point per office (customers own network
switches)
1 data point per workstation
Voice (separate from data)
How many points / handsets per office?Types of handset
Voice & Data Unconverged Converged (data thru handset)
Hotdesk & Virtuals Timed access not required Timed access required
Wireless Meeting & Hotdesk only Extended coverage
Billing, Call reception & recording
All 3rd party vendors, advice available
Fit out choice Install on demand (as space sold)
100% Installation
Major Decisions
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More information
For information on PBL and Medusa, new products and documentation:[email protected]