VISION Celebrating innovation and learning. MISSION Celebrating the heritage of New Zealand’s Transport and Technology to fuel the innovative spirit of the future. VALUES Innovation Boldness Leadership Integrity Teamwork PERSONALITY Dedicated Passionate Fun Authoritative Alive SUSTAINABILITY MOTAT’s vision is to exemplify sustainability by:

Demonstrating ‘old’ and ‘new’ technologies to our customers. Introducing and applying sustainable practices within our organisation with respect to caring for our collection, our people and our redevelopment projects. Improving how we care for the environment.

Contents

Message from the Chairman .. .. .. .. .. .. 1 Message from the Director .. .. .. .. 2

Aviation .. .. .. .. .. .. .. .. 3 Bookbinders .. .. .. .. .. .. .. 5 Buses .. .. .. .. .. .. .. 5

Fire & Emergency .. .. .. .. .. .. .. 6 Military .. .. .. .. .. .. .. .. 6 Museum Environment .. .. .. .. .. .. .. 8 Print .. .. .. .. .. .. .. .. 10

Rail .. .. .. .. .. .. .. 11 Registry .. .. .. .. .. .. .. 12 Road Transport .. .. .. .. .. .. .. .. 13

Steam .. .. .. .. .. .. .. 14 Telecommunications .. .. .. .. .. .. .. 16

Trams .. .. .. .. .. .. .. 17 Victorian Village .. .. .. .. .. .. .. .. 18

Marketing and Events .. .. .. .. .. .. .. 19 Exhibitions .. .. .. .. .. .. 23 Museum Experience .. .. .. .. .. .. .. 24 Walsh Memorial Library .. .. .. .. .. .. .. 31

Operations .. .. .. .. .. .. .. 34 Support Services .. .. .. .. .. .. .. 37

Audit Committee .. .. .. .. .. .. .. 38 Remuneration Committee .. .. .. .. .. .. 38

Project Control Group .. .. .. .. .. .. .. 38 MOTAT Board/Society Committee .. .. .. .. .. 38 Fundraising Committee .. .. .. .. .. .. .. 39

Income Statement .. .. .. .. .. .. .. 41

Balance Sheet .. .. .. .. .. .. .. .. 42 Statement of Cashflows .. .. .. .. .. .. .. 43 Notes to the Financial Statements .. .. .. .. .. 44

Statement of Service Performance .. .. .. .. .. 62 Audit Report .. .. .. .. .. .. .. .. 73

In Appreciation .. .. .. .. .. .. .. 75 Team MOTAT .. .. .. .. .. .. .. .. 76

The Care of our Collections: Team MOTAT activities

The Care of our Collections: Storytelling & Learning

The Care of our People: One Team – One Plan

Governance – Board Sub-Committees

Financial Reports

Welcome to MOTAT

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Chairman’s Report

On behalf of On behalf of the Board I am pleased to report that 2009/2010 was another very successful year for MOTAT. The Museum has completed its ninth year of funding under the MOTAT Act 2000 and I would like to acknowledge and thank the Auckland Territorial Local Authorities for their continued support and encouragement during this time. Without this financial support and encouragement we would not have made such significant progress. We now look forward with excitement to the opportunities for MOTAT in the coming year with the Museum coming under the umbrella of the Regional Facilities CCO. The 2009/2010 year continues our achievements and dedication towards the implementation of the Masterplan construction of Stages 2 and 3 of the Aviation Display Hall project commencing in January 2010. The Museum is very grateful to the organisations who support this project, the completion of which will allow the protection and showcasing of MOTAT’s world class aviation collection.

The Board confirm that this year’s financial statements are compliant with the

new International Financial Reporting Standards. Total income reported for 2009/10 was $11.708 mil and expenditure $9.194 mil the net result being a surplus for the year of $2.514 mil. Any profit from operations is reinvested in the Museum under capital developments such as the Aviation Display Hall. The Board is pleased to advise that for the first time since the passing of the MOTAT Act the financial statements are NOT subject to a qualification. This is the result of significant work over many years which now recognises that the Museum’s Collection is valued to a satisfactory level. During the year a volunteer raised concerns with the Office of the Auditor General about some aspects of MOTAT’s finance and governance. The Board are pleased to advise that there were ‘no instances of improper use of MOTAT’s funds’ and that the matters raised were found to be of ‘little or no substance’. I would like to thank all of the people who make up ‘Team MOTAT’ (Board members, staff and volunteers) for their contribution, dedication and team work which have produced such outstanding results towards the Museum’s goals and projects. My special thanks to our Director, Jeremy Hubbard, who has led the Museum through another exciting and successful year. Peter S. Drummond Board Chairman

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Director’s Report The 2009/2010 year has been another year of outstanding successes as MOTAT makes significant strides towards the achievement of the three main areas of its annual business plan:

Improving the care of the Museum’s

collections. Improving the care of the Museum’s

people and customers. Improving the Museum’s physical

presentation and facilities.

Details of MOTAT’s achievements are contained within the body of this Annual Report with our major highlights for the 2009/2010 year being:

Museum attendances increased by

20,831 customers to 266,273. This represents a 33% increase on the annual plan target of 200,000, and an 8.5% increase on the previous year. Attendances have increased by 177% since the Museum started receiving funding under the MOTAT Act.

Receipt of a UNESCO ‘Award of Merit’ for the restoration of the Pumphouse Beam Engine and the Engineers Cottage.

Completion of the project to remove and rehouse Museum objects stored in 31 shipping containers.

Commencement of the construction of the Aviation Display Hall Project.

Endorsement by Qualmark – the NZ Tourism Quality agency.

Visitors to the Meola Road site increased by 15,657 and were 33.2% above target for the year.

The tramway carried a total of 176,111 people for the year, an increase of 9,956 people (6%) compared to the previous year.

57,069 residents (4.5% of the total Auckland population) took advantage of the free entry offers to each of the seven City and District Councils of Auckland.

27,040 school students visited MOTAT and participated in a Ministry of Education approved and funded LEOTC programme.

The early childhood target of 3,000 was exceeded with a total of 4,266 participants.

2,877 gifts were donated to the Auckland City Mission and the Salvation Army as a result of the ‘Trillian Trust Christmas at MOTAT’ initiative.

Eighteen exhibition areas opened or were upgraded.

The Museum expresses sincere thanks to the members of the Territorial Local Authority Electoral College and the Councillors and Officers of the contributing Auckland Local Authorities for their support over the last nine years, without which much of MOTAT’s progress would not have been possible. One of the important and unique features of MOTAT is the many volunteers and staff who work together showcasing the Museum’s collections to provide our customers with renewed memories and new experiences for future generations.

I would like to thank Team MOTAT for their shared commitment to the care of the collection and operation of the Museum and I look forward to working with you in the year ahead.

Jeremy Hubbard Director

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The Care of our Collections: Team MOTAT Activities Aviation This year has been dominated by planning and preparation for the new Aviation Display Hall project. The formal announcement that the Board had approved the commencement of this long awaited project was received with a great deal of emotion. This was experienced particularly by the older members of the section who have witnessed MOTAT’s world renowned collection left outside in the elements in a state of progressive deterioration. To effect the relocation of aircraft in a logistically orderly manner, without any damage to the aircraft, and within a tight time frame as determined by the construction timetable, was not without its challenges. In this regard the efforts and planning skills of the Aviation

Collection Manager must be acknowledged. While the relocation of the smaller aircraft was straight forward the relocation of the two largest aircraft in the collection (the Sunderland and the Solent) posed the greatest challenge. The tolerance gap between the top of the Solent tail and the roof was measured in centimetres requiring military precision. A team of willing volunteers and Museum staff were arranged in various teams and allocated tasks necessary to complete the exercise in a safe manner. Despite eventual damage to both the nose wheel ‘dollies’ the relocation was completed as planned and not without the declared admiration of some contractors who were on site witnessing the move.

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Only at MOTAT could a Vietnam era APC (Armoured Personnel Carrier) and World War II vintage army truck both with low gearing ratios be deployed to handle this movement. The movement of the Solent necessitated much shifting of smaller aircraft to gain access for equipment and for the removal of the floats. In preparation for it’s time outside, the Solent needed water proofing around all windows and doors. There were many additional expenses required during the aircraft shifting that were required for safety or storage reasons. Several pieces of towing and support equipment had to be specially designed, manufactured, and fitted. Engine and cockpit covers were made and fitted to all the aircraft. The other major project completed this year was the repair work including new perspex in the canopy and complete repaint of the replica Hawker Hurricane. This necessitated the aircraft being removed by crane from the top of its plinth. It is now fully restored and back in place. During the first quarter of the year restoration work continued on the Avenger, Hudson, and small exhibits. The old workshop was cleared to store the Simulator which will later be used in the new Aviation Display Hall. An existing Hudson wing storage stand was converted to dual use that enabled it to be utilised as a multi wing lifting unit capable of supporting Hudson, Lodestar, Avenger, plus some smaller aircraft wings; this led to significant savings during the year on crane hire. The section continued with preventative maintenance on all the other aircraft in the collection replacing rusted panels and other parts necessary to meet display purposes. Replacement instruments were fitted to the Mosquito cockpit as it continued its restoration programme. The Hastings undercarriage also progressed well and, when completed, will provide an interesting interactive display in the new Aviation

Display Hall. Repair work to the Sunderland keel damaged when it was lifted off its cradle during high winds last year commenced along with replacement riveting to its bomb rack. After the major aircraft moves workshop work resumed on the Harvard and restoration work required on both the Solent and Sunderland began. A reallocation of personnel and dry weather assisted with the following work; repairs to the Sunderland tail, the Solent beaching gear and hull were a priority. The Solent beaching gear work had to be outsourced. Work on the Hudson, Harvard and Avenger aircraft was done as and when, with progress made on parts removed to the workshop on wet days. The section decided that while restoration work was the core activity it was also necessary for the aircraft on display to receive attention. Consequently the first group day each month is now devoted to general cleaning, polishing and other maintenance activities. The customer experience is always balanced with the needs of the workshops. With storage overflowing onto walkways, the workshop was closed to members of the public in the interests of safety and a better visitor experience. With the Solent removed from the main hangar the space was filled with small aircraft that had been required to sit outside since restoration. This new setup provided the public with an informative new display. All in all, this was a demanding but successful year with four new volunteers to round it off. Even during wet and cold winter months volunteer attendances remained high.

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Bookbinders During school holidays we showed children how to make a simple book and nearer Christmas, how to make pop-up Christmas cards. This often attracted children to come back to learn more during subsequent visits to MOTAT. Two basic bookbinding workshops were held for adult visitors to MOTAT. The ABC (Association of Book Crafts) volunteers helped them transform a paperback book into a hard covered book. It is always satisfying to see the transformation. Several open days were held and visitors to the workshop area were able to watch bookbinding techniques demonstrated, see firsthand our collection of historic bookbinding tools and view finished books and bindings.

This year, we introduced a large TV screen to enhance the visitor experience. On it, visitors could see a display of hand bound books by ABC members, from past bookbinding exhibitions and competitions. The operational capacity of the printing section has been enhanced by the addition of a Heidelberg press this year which is in working order and joins our popular Sunday operating day. Liaison with the Marketing and Museum Experience staff has provided opportunities for the section to provide visitors with MOTAT manufactured momentos.

Buses Two buses have been the major focus of the Bus Section restoration work this financial year. The 1923 North Shore Transport white bus has had major work carried out removing and replacing the gearbox and its complicated clutch system in order to repair a large oil leak. The cylinder head also needed to be removed, in order to replace eight badly burnt-out valves. As the head had been in place for many years, it was cracked during removal, so complicated surgery had to be carried out by a specialist cylinder head engineer. Eight valves also needed to be manufactured. The job is currently 90% complete, with only the head now to be refitted. The front mudguards have also been repaired and painted and are ready for fitting to the bus. Twelve laminated roof bows for the 1946 Auckland Transport Board Bedford had to be manufactured by a boat builder. These are now fitted to the wooden frame. The next step is to fit plywood to the bows before a waterproof membrane can be applied. The 1956 Bedford heavy-haulage tow wagon received major rust repairs which were required for it to continue to pass its certificate of fitness checks. This vehicle is regularly used by the Museum for larger towing jobs. The section contributed to a raised profile for MOTAT in the community and on TV. The New Zealand Railways bus restored in the previous financial year has been displayed at MOTAT as well as taken on Mobile MOTATs. The Stagecoach Mercedes Benz and the North Shore Transport SB3 Bedford are regularly used for transporting MOTAT personnel. MOTAT supported celebrations of 50 years of television in New Zealand in June with the TV2 bus featuring in advertisements and an item on breakfast television.

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Fire & Emergency The past 12 months have seen efforts made to complete the restoration of a Karrier fire appliance typical of those that served Auckland and many other cities around the country from the late 60s until well into the 1980s. These iconic vehicles were some of the last imported from the United Kingdom fully built up and some of the first to be fully built here thus heralding the change to local assembly. In technology terms, many of these appliances, including MOTAT’s, were fitted with high pressure pumps and used special applicator nozzles derived from United States technology for the spraying of fruit trees which provided what was known as “the optimum sized droplet”. This referred to determined size droplet which absorbed all the heat of a fire then turned to steam and completed the extinguishing process through suffocation. This was a far more effective way of extinguishing a fire than the older methods which employed straight streams of water. These caused a lot of water to be wasted and a lot of damage through excessive water usage. The Museum’s appliance served at the Ellerslie Fire Station before going into a reserve role and was subsequently passed to General Foods Industrial Fire Brigade before coming to MOTAT. Researching and recording the history of our appliances is a crucial part of the work done at MOTAT. On 22 November 2009 the Museum held an Emergency 111 Day to coincide with a reunion of pre 1976 Auckland fire fighters. The event was well attended by these mostly retired firefighters and many took the opportunity to operate aerial appliances they rode on in their younger days. As a result of this weekend an Auckland Fire Brigade Heritage Society has been formed which is expected to support our MOTAT heritage preservation efforts.

During the year research was also carried out into a major fire which occurred on Auckland’s waterfront on 1 April 1928. This involved Winstone’s oil store at the intersection of Beaumont and Jellicoe St and involved something like two million litres of petrol most of which were consumed by the fire ‘save some drums rescued to fuel the fire brigades appliances’ (extract from a contemporary report). Fire appliances from the Museum’s collection attended the fire which claimed the life of one firefighter. This fire relates to the early days of motoring and the manner in which fuel was delivered to the motorist. This story will be incorporated into future stories told around the Fire Collection at MOTAT. Military This has been another very busy year for the Military section. We have six new members, one of whom is an auto electrician who has strengthened the team’s ability to complete projects. The section volunteers have applied themselves to budget management, maintenance, operational trouble shooting as well as restoration projects. Approximately 3,836 volunteer hours had been logged to the end of May. Three volunteers sat and passed their tracked vehicle licence endorsements expanding the team who are able to provide support to Mobile MOTATs and on-site vehicle experiences. Work on the Valentine tank was put on hold so it could be displayed at the Great North Road site for several months to give the section a profile on the busy main road frontage. Opportunities during the year allowed the section to reallocate funds to other general projects. The Indian motorcycle was budgeted to have a static engine and gear box installed. Further searching unearthed another engine which, with a little work, can be made to run.

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Other significant restoration work which was carried out to enhance the customers’ experiences included the Willys jeep entering service after mechanical work and the installation of New Zealand Standards approved glass to the windscreen. The LP2 Bren Gun Carrier had its steering system completely overhauled, and made passenger friendly, by fitting original type heat shields to exhausts, and a removable cover based on the LP3 design to prevent arms getting near the drive shaft. The 6x6 GMC truck and Skippy Landrover both of which are road legal also benefited from mechanical work to keep them in running order. The Matador gun tractor had troop type seats added, and is in service on third Sundays providing an additional experience to our customers. The large General Electric search light

generator has had some radiator work as well as rust prevention work done and a full cosmetic makeover. Both the MOTAT search lights are now fully operational and could be used at evening events and functions to add atmosphere. The Ford three ton Holmes wrecker which has been worked on over a number of years presented some technical challenges which the team handled admirably. The team is currently working through a number of deferred works on this artefact. MOTAT has a sound reputation with like organisations; the M113 Armoured Personnel Carrier on loan to MOTAT from the Army Museum Waiouru, received a full service and repairs to a broken axle which was promptly remanufactured and repaired.

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The Military section continues to be a extremely popular live section with both visitors and the wider public. Mobile MOTATs and events have been very successful this year, with the annual ‘Military Weekend’ having 6,063 visitors and 170 MOTAT Mates annual passes sold. ‘Armistice in Cambridge and Men of Steel’ and ‘Tank Day’, were both hugely successful for MOTAT to attend, not only for us to show off our wares and to give back to those who have given to us, but also to rub shoulders with collectors and groups, and to strengthen ties and networks with like minded, learned, allies who have supported us in the past with expertise and opportunities to share the MOTAT military collection. ANZAC Day saw the Military section deploy our Bren Gun Carrier to Papatoetoe RSA parade, transportation kindly provided free of charge by Kaukapakapa Cartage, and the M113, Holmes, Jeep, Landrover, GMC, Matador and Ambulance attend the Point Chevalier RSA parade. We have supported this local parade for several years as part of our commitment to working closely with our neighbours. We also managed to provide the M113 Armoured Personnel Carrier for a Vietnam Memorial Day at the Manurewa RSA. Museum Environment This has been another very busy year for the team given visitor numbers and the demand on facilities and cleaning. We see the delivery of these services as being a critical element of the overall MOTAT experience. This year Museum environment team (MET) trialled the appointment of a Museum Environment Coordinator for a period of four months. This appointment saw improved efficiencies in key areas – 1. Financial procedural compliance, and reporting. 2. Improved efficiencies in service delivery and support. 3. Lifted standards in the adherence of important

safety and site procedures. The result is that MET has this established now as a full time position. Other changes have seen MOTAT’s second full time cleaner now appointed to cope with the rising numbers of customers. To improve efficiency in planning and completing jobs, the MET internal job request system is now available digitally enabling requests to be booked for maintenance or assistance. These requests are evaluated on a weekly basis and assigned to a team member. We also have an urgent job request system for those unforeseen issues that come up and need immediate attention. Strengthened relationships within the community have meant that MOTAT customers now have access to more parking to visit the MOTAT Great North Road site. Overflow parking is now available on the adjacent field or, in poor weather, parking is located within the Western Springs Stadium compound. Another important relationship is in security where MOTAT is active as part of the local community. Security management and the local community constable meet regularly and during the year have worked together to resolve a number of security issues. New security initiatives have meant that there have been few issues. Proactive implementation and management of security technology means MOTAT now records relevant data from surveillance footage, site and alarm activity, and guard tours. This is all useful data for making informed decisions to better protect the Museum precincts. A number of building upgrade projects involving the team have been completed. The upstairs mezzanine floor of the former ASB Pavilion required many hours working with various contractors before handing over to the Exhibition Team for the ‘I Am the Last Tram’ exhibition. The exhibition celebrating Sir Edmund Hillary’s leadership of the Commonwealth Trans-Antarctic Expedition to the South Pole again was

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similar in that it required a dismantling of the previous Logan Campbell agricultural display. MET has been part of the Aviation Display Hall project team this year continually highlighting with the team items of Museum operational communication and assistance to ensure progress is maintained. We also work day to day with the site manager on site related activities and compliance. Other collection conservation focussed projects include the bus and rail shelters, and Pumphouse window refurbishments. Not surprisingly given the general poor state of the buildings on both sites, roof leaks are a constant problem. This year required the Fire Station to be temporarily closed for repairs to the ceiling caused by long term water ‘seepage’. A similar problem occurred in one of the Victorian Village shops.

MOTAT has historical problems relating to drainage and clean water pipes. Most of our water and sewerage pipes are over 80 years old and do not appear on

Council drawings. It is obvious when having to carry out repairs that the pipes are in a very poor condition and will need significant upgrades. This has started with work to replace the most deteriorated section of the pipe being commissioned in the final month of this year and due to be completed by August 2010. A new corporate approach by Metrowater saw MOTAT being required under local water supply regulations to install a new water meter and back flow valve to an existing water feed at our Great North Road site. As this was originally an old fire hydrant line we have enjoyed an unmetered supply. With this no longer being available we implemented a comprehensive water management programme including the installation of monitoring ‘check’ devices. Electrical management is an important area for the team both from a safety regulatory perspective and consumption. All buildings have timer switches fitted. In addition to the weekly checks by our electrical contractor the Logan Campbell / Fire Station building has had the electrical distribution board upgraded and a completely new mains electrical switchboard has been installed. This was identified as a fire risk through MOTAT’s Insurer’s Loss Control Survey undertaken to identify and reduce exposure due to loss. It also eliminated the risk of power outages and across the Museum. With the additional revenue take we were able to complete this project in this financial year rather than wait until early in the new financial year. Other fire protection initiatives undertaken this year were a separation of the fire alarms in the ASB exhibition hall from that of the tram workshop. The environment team takes a great deal of pride in our sustainability practices. Improvements have been made this year in the collection of data applicable to sustainability giving a good indication of the commitment MOTAT has made to recycling wherever and whenever we can. Initiatives include

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encouraging the recycling of paper, scrap metal, vehicle oil and batteries and printing ink cartridges. Recycling bins for cans and glass are strategically placed across the Museum and this year a new announcement has been added to the suite of customer announcements declaring MOTAT as a sustainable practising organisation. Our relationship with our neighbours the Auckland Zoo in recycling shredded paper for animal use continues. Two water harvesting projects using rainwater collected from the roof area were installed this year for toilet use in their respective buildings. The team has developed sound working relationships within the neighbourhood and Council work departments. The cooperation from the Western Springs Stadium and Ponsonby Rugby Club in allowing us to utilise their premises on our big event days when parking is at a premium is very much appreciated. Other facility improvements this year have been the birthday party room kitchen being completely upgraded, the lunch area around K900 being repaved and the commencement to convert the Operations Manager’s office into a parents room complete with nappy changing and baby feeding facilities as would be expected in any modern high visitor number destination. Print With the clean-up of the Printing Works completed after the roof replacement, a very recent repainting of the interior walls, and the completion of the process of bringing most machines to working order, the Section has settled into a pattern of regular Sunday opening for visitors. The work on the German art platen press is on target and was almost completed this year. The model 32 Lintotype will be the next target for major overhaul having suffered the effects of one of the worst leaks in the old roof. A new member with expertise in these machines is keen to take this task up.

The regular printing activity on Sundays, besides operating various machines according to the tasks in hand, has concentrated on engaging children in printing their own souvenirs. This has been very popular and the numbers taking part often nearly overwhelmed our small team. Between 12 and 18 hours of volunteer work per week is put into these regular activities, which means our 6-8 active members have expended at least 600 hours this year for this activity alone. Changes to some of the book festivals reduced our opportunities for Mobile MOTATs n 2008, but these have been restored for 2009 and our partner organization the Association of Handcraft Printers (AHP) has asked for MOTAT participation again. As before, we will have MOTAT signage and portable printing machinery operational at these venues for public participation. In November the Printing Works gave support to the schools programme by running a session for an intermediate school. This required fours days of full-time work in preparation and has served as a pilot for future classes. Our Bookbinders have continued their long-standing classes for school children, which have engaged their parents as well. Binding activities have also been provided during school holidays. The monthly Events also had bookbinding demonstrations mounted. Our bookbinders have also provided one-day instructional workshops for adults and these will be continued with promotion by the marketing department. Our affiliated organizations, AHP and the Association of Book Crafts, continue to support the Section and the museum (which enables them to further their activities) to our mutual benefit. They continue to be the primary source of our volunteers.

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Rail The Rail Section is one of MOTAT’s perennial favourites with many opportunities for members of the public to interact with the collection during the year. This year we operated pre-advertised train services on 22 days during carrying 18,859 passengers. This represents an increase of 16% on the 2008-09 year for the number of running days operated (up from 19 days), and an increase of 6.2% on the total number of passengers carried (17,765 in 2008-09). In addition to the normal ‘third Sunday’ running days, the Rail Section operated in support of all MOTAT’s live events. As has been the case for several years, Military Weekend proved the biggest operating experience for the year, with some 3,654 passengers being carried. The ‘Trucks, Trains and Traction Engines’ day also proved very popular, and the Rail Section had more vehicles operating on this day than on any other day since 2003. Traditionally the average running day has involved the operation of one steam locomotive and the Museum’s two Edwardian passenger carriages. For a number of years the Rail Section has been moving towards increasing the number of vehicles in regular use in order to improve the exposure of the Rail Collection and to provide more variety on running days. As a result several more rail vehicles were added to the regular operating fleet during the year including locomotive L507, wagons K448 and Yb611, and carriage Al50147.

Vehicle maintenance has been a high priority during the year in order to ensure all rolling stock is kept in top condition. In particular locomotive L507 received a major upgrade which essentially completed the restoration project commenced in 2007. The high standard of this work was recognized at the 2010 Federation of Rail Organisations of New Zealand (FRONZ) conference when the locomotive was awarded the inaugural Shantytown Steam School Locomotive Restoration Award, an award to be given on an annual basis for excellence in locomotive restoration. Major maintenance work has also commenced on locomotive Eb25 and this will continue in to the 2010-11 year. During the year a review of MOTAT’s diesel locomotive fleet was undertaken to ensure that the Rail Section’s operational needs continued to be satisfied. For many years the existing fleet has consisted of locomotives which were primarily acquired as collection objects on the basis of their heritage value rather than their operational usefulness. As a result of this, and the ageing nature of this fleet, all over 55 years old it was identified that it would be necessary to acquire an all-purpose shunting locomotive which was easy to use and could take pressure off the existing heritage locomotives. Accordingly, locomotive TR730 was purchased form Kiwirail and this locomotive will take over all MOTAT’s day-to-day shunting needs during the latter part of 2010.

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Several courses have been run during the year for staff and volunteers involved in the operation of rail vehicles. One member has passed the examination for the steam locomotive driver’s unit standards and has joined the group who operate our locomotives on running days. Several new firemen, guards and jigger drivers are also in training and are expected to be examined during the coming year to further develop our live experiences for visitors. The Rail Section successfully passed the annual assessment of its operating practices and procedures. The section has worked closely with the New Zealand Transport Agency to ensure that all rail operations at MOTAT are safe and are in accordance with accepted best practice. All operating systems have been reviewed as part of a programme of ‘continual improvement’ and as a result several improvements have been made to enhance operations.

Several sections of track have received major work during 2009-10 in order to maintain the railway infrastructure in a safe and operationally effective condition. Work has continued in preparation for a comprehensive programme of rail replacement at Keith Park Station, with a large number of tracksets having been completed for this project. The Meola Road site has been cleared and all good rail being stockpiled. All Rail Section restoration projects have made good progress during the year. The restoration of locomotive F180, ‘Meg Merrilies’, reached a significant milestone during the year when it passed its hydraulic pressure test. This boiler has presented a significant challenge as it required extensive repairs before it could be certified as being fit to use. The cab for this locomotive has also progressed steadily during the year and the lower portions of the structure have now been fitted to the completed frame assembly. Carriage A557 is externally now largely complete. All framing repairs completed and the car has been re-clad with

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replacement tongue and groove. Hand crane 283 has seen new parts manufactured meaning work has progressed steadily during the year on it. Registry The 2009/2010 year has been a very busy and successful year for the Registry Department, with all our annual plan targets achieved. A highlight of the year has been the increased maintenance and standard of collection object storage. The newly acquired off-site storage was fitted out with shelving and safety markings, which improved the efficient use of storage, while ensuring the safety of MOTAT staff and volunteers. As well as this, all of the collection objects which were stored upstairs in the Vehicle Gallery were shifted to the new storage unit, in order to improve their storage conditions while making way for the renovation of the building. Another storage improvement was the installation of air conditioning in two office rooms in one of the off-site units. This created more climate controlled storage areas, which enabled Registry to better protect textile and other fragile collection objects. The outdoor storage area at MOTAT Meola Road was enhanced by improvements to the weather tightness of the walls. One major achievement of this year has been the removal of all collection objects from the containers at the MOTAT Meola Road container compound. This exceeded the annual plan target by 50%. Other accomplishments were in the area of collection management. The Collection Manual, Collection Policy and Collection Disaster Recovery Plan were reviewed and updated. Registry also created a digital forum for collection management ideas and theories, enabling MOTAT volunteers and staff to increase their understanding of this field, and improve their collection management skills.

An achievement for the Registry Department in relation to team support was our collaboration with the Exhibition, Museum Experience, and Marketing teams to create exhibitions, displays and holiday experiences. Registry also worked with the Education team to make MOTAT’s collections more accessible to school groups. For example, Registry provided a well received tour of the Textile Store to fashion and design students from UNITEC. Registry was also involved in all exhibitions and holiday hxperiences. This included tasks such as collecting and preparing artefacts for exhibition, text research and writing, as well as the installation and dismantling of exhibitions. The New Zealand Police Museum is happy to continue the loan of a large number of its vehicles to MOTAT. The relationship was reaffirmed with the signing of the loan agreement, which renewed the loan for a further two years. A Registry Research Co-ordinator was engaged to research MOTAT’s loans, and perform inventories of collection areas. Thanks to the co-operation of both staff and volunteers, many of MOTAT’s outstanding loans have been resolved. In addition, over 300 new accession records have been added to the Vernon catalogue. The achievement of the target was aided by the frequent support of a university student volunteer who ably worked to make boxes and supports for collection objects destined for storage. They gave us 132 hours of their time over the year. Road Transport The section has attended all thirteen Mobile MOTAT events this year, of note was the official opening of the new Grafton Bridge on 4 October to which MOTAT took the 1908 International Auto buggy, the 1928 Chrysler Imperial and the 1929 De Soto taxi. The section supported and represented MOTAT at Manukau City’s ‘Full Throttle ‘event with vehicles including the 1971 Ford Galaxy,1985 Kawasaki 1000 motor

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cycle, the Cooper Climax and the V3000 Ministry of Transport patrol car. In January MOTAT was pleased to support the Bruce McLaren Trust with an event in Pukekohe to which MOTAT loaned the Cooper Climax, once driven by McLaren. Restoration work this year has been in the main a continuation of projects commencing in previous years. The most notable completion this year has been the 1919 Hudson Super Six being the only remaining service car in the country. The service car was the vehicle used for multiple passenger carriage before buses came into service. The other restoration completed this year was the 1972 Mazda R100 being the first of the mass produced rotary engine vehicles into the country. Work has almost been completed on the rare 1934 F20 Farmall tractor. Progress has also been made on the three wheeled Reliant van. As with much of the vehicle restoration work, it has been necessary for MOTAT to engage on a commercial basis motor vehicle garage /enthusiasts who undertake such work in some cases at a reduced charge out basis given their interest in the particular vehicle. There were no plans or drawings for this vehicle given its uniqueness with early photographs being the only reference for how the panel work fitted together. The rare Suzuki rotary motor cycle has been undergoing restoration which involved manufacturing replacement parts. It has been away for three years but is expected to be completed some time in the next year. Parts for this bike are no longer available and have to be manufactured. With the pressures around storage and vehicle displays, the section carries out the majority of vehicle rotations from our offsite storage to MOTAT. Section volunteers were instrumental in sourcing and recommending a suitable second hand replacement MOTAT van to safely

transport collection items and equipment between our sites. Steam The boiler in the Pumphouse was serviced, repaired and again passed its annual safety survey. The continued operation of the boiler enables several engines in the section to be operated on a regular basis for the public. The Pupuke Tangye pumping engine located in the boiler room has been started after refurbishment to bring it up to steam operation. The work carried out included replacement and repairs, along with a compressed air test to prove the internal work function. This now enhances the stories MOTAT tells of Auckland’s early water supplies. The development of a section workshop and steam display area has continued throughout the year with a number of machine tools and other equipment being repaired, refurbished and installed. This has increased the range of work the section can carry out. As part of an annual plan target with Registry, collection objects were removed from containers, some to other storage and some to the workshop display building. Volunteers continued to attend weekly and are making pleasing progress on various restoration projects with extra support to other sections when required. Donations of steam locomotive models, stationary engines and a model Beam Engine were made to the Steam Section model display in the annex of the Pumphouse. The Beam Engine model came from the United Kingdom in recognition of the MOTAT Beam Engine being fully restored. These models can now be used as teaching models.

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A visitor from the United States was so impressed with the Steam Section display within the Pumphouse that he donated on the spot $US1,000 (approximately $NZ1,500) to the section to support restoration projects.

The Pumphouse, Beam Engine and Engineer’s Cottage together won an international award from UNESCO. This trio of inter-related collection objects rated very well against other entrants from the Asia and the South Pacific areas and was a New Zealand first in this category. Another award, the Colin Crisp Award, from Australia was presented to the Museum with the restoration of the Beam Engine being the best entrant for a two year period in all Australia and New Zealand. Engineering Heritage of Australia and IPENZ (Institute of Professional Engineers of New Zealand) held a joint conference in Dunedin in November 2009 where the Colin Crisp Award was presented to MOTAT.

Representatives from the United Kingdom, Australia and New Zealand were present with a number of them visiting MOTAT at some stage as well.

MOTAT’s reputation for heritage engineering expertise was again confirmed by a number of expert opinion reports on New Zealand collection objects sought by the Ministry for Culture and Heritage. These opinions were provided to the Ministry for privately owned steam machinery for which permission was being sought to export them from New Zealand. The Museum is one of the organisations trusted by the Ministry to provide such opinions across a range of technical areas. The Aveling and Porter steam road roller situated at the front of the Museum on the corner of Great North Road and Stadium Roads has been repainted to

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conserve it and improve the front of the Museum. Research was carried out to identify authentic paint colours. A number of public functions were attended by the Steam Section during the year. The Clevedon Vintage Live Day of Steam and Heritage, hosted by the ASES (Auckland of Steam Engineering Society), the AGM of the Auckland Steam Society which also held its 40th anniversary function at the Pumphouse along with the ‘Trucks, Trains and Traction Engines’ MOTAT event were highlights of the year which showcased the Museum’s steam and engineering collection objects. Another external event attended was the Karaka Vintage Machinery Show in Franklin County contributing an engaging and popular Mobile MOTAT to the Southern part of the TLA funding area. Telecommunications We were offered by donation the first electronic stored programme switching exchange in New Zealand. This exchange was used as a test bed for subsequent larger electronic Telex exchanges in Auckland, Wellington and Christchurch so included the range of equipment likely to be found across the telex network in New Zealand. The various switch components are undergoing subtle enhancements to make them into more interactive exhibits so their features may be better seen and appreciated. During the year a couple of our older interactive exhibits required maintenance and subsequently protection devices have been fitted, to protect against overheating. Throughout the year the section has had several donations of New Zealand Post Office technical documentation and reference manuals. This means we can carry out to a high level maintenance of interactive displays for customers. We are a repository of reputable technical

information to assist other organizations or enquirers. The section’s commitment to telling communications stories included strengthening information sharing arrangements with the Ferrymead Museum Post and Telegraph Society, the Communications section of the Taranaki Aviation Transport and Technology Museum, and Telecommunications Section of the Glenbrook Rail Museum. We have also provided information to various individuals conducting research. Several collection objects came into the collection this year which illustrate the rapidly developing models and breadth of telecommunications technology available in New Zealand from the mid Twentieth Century up to today. These included different types of international fibre optic cable and a relatively rare 1955 New Zealand made Collier and Beale "All Bakelite" Radio. The brittleness of the Bakelite means unlike traditional pressed steel, they were fragile. An early 1953 PYE (UK) Model M14 television was donated. This model was imported into New Zealand during the period of ‘test’ transmissions in the mid to late 1950’s - before the New Zealand TV standards were formalized. The section is always looking to add interactivity to the customer experience;. A small private exchange that once operated in the Morningside, Selby Shoe factory, is now on display with a transparent front case and calling between two telephones. There are now two Creed Model 75 teletype machines providing interactive demonstrations on Tuesdays (as demonstrated by our two expert operators), and demonstrations of a Morse cablegram message service. The "world display" interactive calling map was modified to include playback of the national anthem of the called country and the call routing is now displayed by light tube. The small interactive operator’s switchboard was further modified and upgraded to include call lights to

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simulate real traffic on the switchboard. These lights extinguish when the "operator" plugs into the correct socket or "jack". This interactive display has been particularly popular with customers. Two of the six telephone booths in the collection are undergoing repair and repaint to rejuvenate them into viable interactive exhibits. As part of our initiative to measure the wear and tear on interactive exhibits and hence determine reasonable maintenance schedules, we are progressively adding operation counters to all the interactive displays. The statistics of these counts are also recorded in the monthly sectional report to the management and Board of MOTAT. The long-term valve assessment, cataloguing and storage project is now completed. From this collection we have also constructed a radio valve display board with an example of each of the two digit types of valves. Work on the Differential Analyser has seen missing parts of the fifth integrator replicated from examples in the rest of the differentiator. The team worked closely with the MOTAT Oral Historian to identify six people with telecommunications knowledge and experience suitable for

oral history interviews to be included in future displays. With some fluctuations, the section has stabilised to a regular volunteer count of 10. The volunteers worked approximately 3,500 hours onsite over the past year - a 50% increase on the previous year. Trams The Western Springs Tramway started regular tram operations in 1967. The total number of passengers carried since then has not been recorded but in the three years since the tramway was completed to MOTAT Meola Road we have carried around half a million people on the round trip. Weekend operations throughout the summer were very popular necessitating two, three or four trams in use on any one day. We now have the trams to meet these demands, having boosted the fleet with the addition of ex-Sydney R class tram #1808 on lease from the Sydney Tramway Museum. This new operating tram enables MOTAT to conserve the heritage trams restricting their use to special occasions. Once a common tram on the Sydney system, tram #1808 has the distinction of being a genuine “Bondi” tram. This arrived in good order the day before Christmas and went straight into service

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with the exception that we had to fit it with longer trolley poles for our higher overhead. The nearly 6 metre overhead height is to accommodate the first of our double-deck tram restorations, ex-Wellington #47, commonly known as “Big Ben”. This is to be completed within the 2010-11 financial year. In anticipation of the completion of this tram we have commenced planning our next restoration project which will be ex-Wanganui trailer car #21. This will allow our Baldwin steam tram motor to do some useful work hauling passengers. The Baldwin #100 is currently getting some much needed mechanical repairs. During the year we held intensive training sessions for new volunteer drivers four of whom have graduated recently. This provides us with sufficient motormen to provide a high quality consistent visitor experience. We have also held re-training for all tram drivers to ensure the safe operation of the tram cars. Tram maintenance is big part of our activities and we have been able to make good progress in upgrading the fleet. At the beginning of the year, ex Melbourne tram #321 re-entered service after more than a year waiting for re-built bogies. In January, restoration project double-deck tram #47 was lowered on to its reconditioned bogies, and on the 8th June ex-Melbourne SW6 tram #893 received a rebuilt pair of bogies complete with new wheels that were manufactured in New Zealand. This major work is in addition to day-to-day maintenance and upgrading of trams, track and the overhead traction power lines; all necessary to cope with the growth in visitor numbers over the last year. The volunteer work force now numbers 57 of whom about half are weekend drivers and conductors and the other half

are workshop volunteers, administration assistants or keen supporters. At the Federation of Rail Organisations of New Zealand (FRONZ) annual conference at Queen’s Birthday weekend the Western Springs Tramway was presented with the Paul Heighton Award for Excellence. This award recognises excellence in the consistent and ongoing conduct of Western Springs Tramway including restoration work, conservation, maintenance and operations. Victorian Village The team has had a busy time selecting items of textiles to be part of the ‘I Am the last tram’ exhibition. Clothing in particular enhances the human stories MOTAT seeks to tell in all exhibitions and displays and has drawn many favourable comments as well as being used in educational programmes throughout the year. Routine maintenance has been reliably carried out by the team as they checked and inventoried boxes of small artefacts. There are over sixty of them and checking of them included replacing essential preventative conservation materials such as tissue and other supports for delicate items. The display in the washhouse was upgraded by inclusion of new tools and equipment of the Victorian era. The team continues to cooperate with Education and other relevant Sections in devising programmes and exhibitions and bring MOTAT to life. Volunteer hours MOTAT’s volunteers contributed a total of 38,392 hours to the operation of MOTAT during the 2009/2010 year.

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The Care of our Customers: Storytelling & Learning Marketing and Events The Key Result Areas the marketing plan for 2009-10 focused on were Museum Experience and Sustainability. Specifically: Increased customer numbers Increased revenue Increased community value. Increased customer numbers In 2009-10, MOTAT saw 266,273 customers come through its gates. This represents a 33.1% increase on the annual plan target of 200,000, and an 8.5% increase on the previous year. This excellent result is due to many key achievements for MOTAT, including an increased focus on tourism, four extremely popular holiday experiences, five well attended live days, successful council free entry offers, targeted education marketing initiatives, and an ever improving profile in the marketplace. MOTAT’s key target markets in 2009-10 were: Domestic and international tourists Local families with children LEOTC students Local senior citizens. Marketing spend per customer head for 2009-10 was $1.46, a slight increase on the previous year’s spend of $1.411

. Marketing spend per tourist (based on indicative tourist numbers only) was $2.33, an improvement on the previous year’s spend of $6.05. This was achieved as a result of a greater focus on the domestic and international tourist market predominantly through advertising, industry associations and networking.

One of the key successes for MOTAT in terms of tourism this year was the achievement of the Qualmark endorsement. This Tourism New Zealand ‘stamp of quality’ was viewed by MOTAT as an important means of improving brand reputation, customer numbers and overall business practices. The Qualmark assessment covered the areas of customer service, facilities and equipment, staff, environmental and cultural, general safety and welfare, overall business operations, and responsible tourism operations. An organisation wide effort led by the marketing team contributed to MOTAT receiving 83% in its assessment, one of the highest ratings the assessor had given to new Qualmark businesses in recent times. MOTAT also continued to build and foster valuable tourism industry relationships. For example: Tourism Auckland (including taking part in a campaign to attract more customers from Australia) Auckland City Council (MOTAT is represented on the Rugby World Cup 2011 committee for visitor attractions) Museum collective (working collaboratively with other Auckland museums and heritage institutions to improve business success)

1 Based on total marketing spend of $388,570 , which excludes $11,600 for the July 2010 holiday experience (5 holiday experiences included in 2009-10 year rather than 4 as originally budgeted) and $5,310 for radio spend (should be $0).

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Joined Tourism Industry Association (TIA), the largest representative of tourism operators in New Zealand. The MOTAT Mates annual membership programme experienced excellent growth in 2009-10 with 3,015 new MOTAT Mates sales, a 20.6% increase on the annual plan target of 2,500, and a 24.1% increase on the previous year. New initiatives were trialed this year, including a sales incentive programme for hosts and customer service staff over the April 2010 school holidays, which resulted in 355 MOTAT Mates sales (56% increase on April 2009). The majority of MOTAT Mates memberships sold were family memberships, assisting to boost the local families with children customer base. The achievement of 27,040 LEOTC students in 2009-10 was largely due to the targeted marketing initiatives that the marketing and education teams ran throughout the year. One such advertising campaign for the new LEOTC programme ‘Kiwi Identity’, which ran in selected publications / websites, directly resulted in 2,066 students and adults visiting MOTAT to study this topic. The MOTAT website continued to demonstrate its value as a source of information and as a means of driving customers through MOTAT’s gates. The website had a 27.2% increase in website hits on the previous year. The top five visited pages (excluding the home page which is ranked first) were: Entry costs What’s on Open hours Holiday experiences Newsletter In 2009-10, MOTAT began exploring the wider world of social media, identifying this as an area of great potential for attracting new customers and increasing MOTAT’s brand profile worldwide. A MOTAT Facebook page went live in May 2010, with 179 ‘friends’ as at 30 June 2010. This is seen as just one step in a wider social media strategy, and social media elements will be incorporated in future marketing strategies. Driving MOTAT’s marketing strategies were findings from ongoing market research conducted throughout the year. This included:

• Self-complete and face-to-face customer research using touch screen technology – January 2010

• Regular customer data collection via MOTAT main entrances • Customer feedback collection via feedback boxes, and robust follow up process • Market intelligence – regular monitoring of competitor activity (e.g. media monitoring,

meeting with industry colleagues, pricing / annual membership comparative analyses) • Findings from visits to Australian museums and tourist attractions incorporated into

museum strategies. Public relations played a strong role in raising MOTAT’s profile in the marketplace. For the period May 2009 to April 2010, MOTAT received $730,563 worth of positive PR coverage from regular proactive media communication. This averages out to $60,880 per month. Highlights from MOTAT’s media coverage include TV3 news coverage of Jean Batten’s 100th birthday anniversary in September 2009 (PR value of $163,800), four appearances on TV3’s Sunrise weather segments (PR value of $75,200), and TV One’s Breakfast weather segment in May 2010 (PR value of $36,000).

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Museum revenue In 2009-10, MOTAT generated $839,571 in admissions revenue. This represents an 11.9% increase on the annual plan target of $750,000, and a 15.9% increase on the previous year. A key contributor to this increase in admissions revenue was the admission price increase for children, students and families, which took place in January 2010. This increase had no negative impact on customer numbers. Admission Type Old Admission Price New Admission Price Child $7 $8 Student $7 $8 Family (2 adults, 4 children) $30 $35 $220,936 of additional revenue was also generated through MOTAT birthday parties, functions, MOTAT shop sales, and filming / photography. Birthday party revenue came in 67.8% ahead of the annual target. This was a result of increased advertising, a promotion in February / March 2010 and a price increase in October 2009. Functions revenue came in 181.4% ahead of the annual target. Increased advertising took place in 2009-10, including promoting MOTAT as a venue hire option in publications such as Tourism Auckland’s Conference, Incentive and Travel Planner 2010. Shop sales came in 25.6% ahead of the annual target. Key contributors were the introduction of more MOTAT branded merchandise as ‘add on’ sales to customers, and the 51% increase in shop sales during the Trillian Trust Christmas at MOTAT promotion, after a revised condition was communicated that gifts were to be purchased from MOTAT shops. Increased community value Increased awareness of MOTAT in the seven council areas of Auckland was achieved in 2009-10. A period of free entry was given to each council area during the year, with 57,069 people taking advantage of this offer.

Auckland City Council 16,711 Franklin District Council 2,199 North Shore City Council 9,911 Manukau City Council 6,022 Rodney District Council 1,831 Waitakere City Council 18,672 Papakura District Council 1,723

Thirteen Mobile MOTATs took place this year in support of community events in the Auckland region, including Christmas parades and RSA Anzac Day parades. The breakdown of Mobile MOTATs in each council area is:

Auckland City Council 4 Franklin District Council 1 North Shore City Council 1 Manukau City Council 2 Rodney District Council 1 Waitakere City Council 1 Papakura District Council 1 Outside Auckland region 2

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MOTAT’s ‘Golden Days’ promotion was made to senior citizens in the Auckland region from April to June 2010. This gave Auckland region residents over 65 free entry to MOTAT on presentation of their SuperGold Card. 3,347 seniors visited MOTAT free of charge over this period, including 27 groups (513 people) from local retirement villages and community organisations. MOTAT continued its Christmas tradition of giving with the ‘Trillian Trust Christmas at MOTAT’ experience in December 2009. Customers were encouraged to purchase a children’s Christmas gift at one of MOTAT’s shops in lieu of an entry fee. 2,877 gifts were received (a 37% increase on the previous year), and MOTAT donated all of these gifts to The Salvation Army and Auckland City Mission. MOTAT also continued its relationship with the New Lynn Lions by hosting the annual ‘Galaxy of Cars’ event in February 2010. Over 4,681 people attended the event and $16,000 was raised for the charity Canteen. Other highlights include MOTAT offering its site free of charge for the shooting of the New Zealand Fire Fighters calendar in July 2009. The calendar featured many of MOTAT’s vintage fire engines, and all proceeds from the sales of the calendar went to the Child Cancer Foundation. MOTAT also supported Telethon 2009 and KidsCan StandTall by asking all tram passengers to make a gold coin donation on the weekend of 1st and 2nd August 2009. This effort raised $683.60 for charity. Throughout 2009-10, MOTAT supported the local Western Springs community. Some examples of this support included assisting TAPAC with promoting one of their productions in July 2009, assisting Auckland Zoo with their annual Santa Parade in December 2009, helping to fund the Western Springs College 2010 student diary, and meeting with Auckland Zoo to discuss opportunities to work together in the future (e.g. Rugby World Cup 2011).

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Exhibitions The exhibition team has achieved a considerable amount this year with the opening of nine new exhibitions and development on a further nine exhibition upgrades, as well as nearing completion on our largest and most comprehensive exhibition ‘I Am The Last Tram’ which opened in September 2010. This also involved upgrading areas that needed structural attention and refurbishment so that the spaces could be utilised for appropriate exhibition display, making them more accessible to the public. The focus remained on contextualising the Museum’s collection in a thematic and structured environment, as well as highlighting prominent collection objects that had previously been in storage or were not given the distinction they deserved.

With the new digital interactive displays introduced in the ‘I Am The Last Tram’ exhibition, the team was also able to tie in other areas of the Museum that may not have been possible to incorporate in the exhibition due to physical restrictions, such as steam and printing. Personal stories of historical events were also incorporated within the interactive, enabling first hand experiences to be widely shared with the public. The introduction of digital interactive displays has pushed the Museum into new territory, putting MOTAT’s standards on par with top international museums.

Further planning and research has been developed for a major exhibition to unify all areas of MOTAT as a cohesive and thematic experience for the public. Work has also commenced on the planning and research for the new Aviation Display Hall, which will also structure the aviation collection into a cohesive context and include up to date displays which incorporate digital interactive elements. This will continue to uphold and promote MOTAT as a world class destination.

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Museum Experience The Museum Experience Team has focused on delivering unique experiences for our customers this year in order to build on existing markets and encourage repeat visitation. The success of the team’s efforts is reflected in the increase in customer numbers and in MOTAT Mates sales and renewals. Education LEOTC- School Programmes The Education Team has had a very exciting, busy year with some very significant achievements. The MOTAT Education Team has continued to provide high quality educational programmes for schools. The school’s Learning Experiences Outside The Classroom (LEOTC) programmes are commissioned by the Ministry of Education as Curriculum Support. Key achievements included: • The successful bid for a prestigious three year contract with the Ministry of

Education to provide LEOTC programmes for schools. This is an excellent result in light of the fierce competition for contracts in this round. The committee commented on the very high standard of MOTAT’s project tender including the detailed explanations and understanding of effective teaching practice.

• The team exceeded expectations with a total of 27,040 school students and 6,334 adult supporters and whanau participating in education programmes. This is an excellent result in the climate of an economic recession where other providers have reported falling numbers.

• Feedback received from evaluations shows satisfaction with LEOTC programmes continues to be excellent at 100% including:

“…It has tightened teamwork and reinforced our school values of sense of belonging and respect. Our educator was clear and motivating” Jenna, Teacher, Henderson Intermediate “MOTAT catered for our school brilliantly. The educator spoke to students well and the activities were perfect for our students. The trail was excellent to have challenges that removed the cycle of reading notes. A well thought out programme. Preparation was brilliant!” Teacher, Henderson Intermediate • The LEOTC Annual evaluation by the Ministry of Education Evaluator rated MOTAT

at the highest level of performance. The evaluator was very positive about the Education Team and the programmes and resources provided. Her comments in the final report included:

“The service is very well managed and contract obligations are being met. The service is innovative in its approach to marketing and thorough in its quality assurance processes. Current targets for year ending June 2010 are very positive…” Ministry of Education LEOTC Contract Evaluator, December, 2009. • A FREE entry offer targeted at schools who had not visited MOTAT in three years was

designed to give their children the opportunity to experience education programmes for as low a cost as possible. We hope that by giving them free LEOTC programmes that this will support schools to offer their children rich educational opportunities that will inspire them to learn. A total of 2,741 students and 530 adult supporters participated in this free initiative.

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“This free programme gave us the opportunity to further develop relationships across the class and syndicate. Inspired students to share their learning and experiences through excitement… Thank you for giving our students a trip that many could not normally afford.” Class Teacher, Henderson Intermediate MOTAT has developed an excellent reputation in the education sector for the high quality and variety of MOTAT programmes and resources for learning. This has resulted in the Education Team being asked to provide advice and support to other providers and invitations to present at education conferences and workshops. The team has worked hard to establish relationships with key groups within the education sector. These include: • Continuing the positive partnership with Henderson High School which has resulted in two

more programmes being developed including ‘Survival’ and ‘The Dolls House’. Feedback regarding the experience and the impact on student learning is very positive.

• The Auckland Social Studies Association (ASSA) included hosting the ‘ASSA Smorgasbord of Ideas’ for the fourth year running. This event is the only professional development event for social science teachers in the Auckland region. The MOTAT Education team was invited to present a workshop on Kiwi Identity.

• Continuing to work in partnership with the Auckland Primary Principals Association. • Hosting and attending Curriculum Cluster Group meetings for Primary and Secondary

teachers. • Invitation to participate in the University of Auckland’s Beginning Teachers Expo for newly

qualified teachers. • Hosting the Fonterra Science Roadshow which offers exciting interactions with science

concepts to schools across the greater Auckland region and was part of the LEOTC programme.

• Continuing to foster positive relationships with tertiary providers of teacher training resulting in increased bookings for tailored trainee teacher programmes. This builds sustainable, long-term customer loyalty in the education sector.

• The Education Coordinator was elected to the MEANZ (Museum Educators Association of New Zealand) Council in February, 2010. This is a prestigious professional organisation for educators outside the classroom incorporating museum, gallery, zoo, science, technology, and heritage and conservation centre education.

• Continuing our online profile and communication through ENRICHed, an e-newsletter for teachers. This is proving to be an effective, sustainable method of communication.

Four new innovative programmes have been developed: • The free Christmas and Charity programme, ‘Tis The Season’ (16th November-18th

December 2009), enabled 1,917 students to experience the social history of Christmas traditions in New Zealand and the spirit of giving. The programme offered free entry to schools donating gifts that were in turn given to the Auckland City Mission and the Salvation Army.

“This programme enhanced our children’s learning through helping them understand there are different ways outside of school you can help give to others - particularly at Christmas.” Teacher, Arahoe Primary School • The very successful programme, ‘Kiwi Identity’ was launched in Term 1, 2010. This

programme utilises the MOTAT collection and exhibitions to help students and their families understand how New Zealand’s identity has evolved and how it is communicated to the rest of the world. 2,066 students and 375 supporting adults have participated in this programme. Feedback was very positive including:

“This experience has enhanced student learning by giving them an excellent grounding into things that are kiwi and the history behind them. It was well organised and tactile. There were exhibitions that interested every student and parent.”

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Teacher, Oteha Valley School. • The secondary schools programme, ‘Survival’, was focused on adaptation,

values and science in survival. Specific collection objects and technologies used by Māori and early European settlers were identified that students would not otherwise have had access to. The programme looked at the basic needs for survival and explored how early Māori and European adapted resources and technology to meet their needs. Feedback received was excellent:

“Working with MOTAT to develop a programme that integrated the needs of more than one department has been very valuable. Our students responded very well to the hands on nature of the MOTAT workshop and were able to develop their understanding of adaptation for the purpose of survival.” Teacher, Henderson High School • The secondary schools’ programme, ‘The Dolls House’ was developed in partnership with

Henderson High School. This programme focuses on the short story, ‘The Dolls House’ by Katherine Mansfield. Students were able to experience how life was as either lower or upper class in the late 1800’s and compare that to today. Feedback from students and teachers was very positive.

Early Childhood Education Early Childhood Education (ECE) programmes are a core responsibility of the Education Team. MOTAT’s ECE programmes are assisted discoveries of MOTAT’s collection that are interwoven with the Principles and Strands of the Early Childhood Curriculum, Te Whāriki (1996). These booked educational experiences have become very popular with ECE providers and attracted 4,355 children and their caregivers. An innovative ABC chart showcasing the MOTAT collection and programmes to early childhood centres was developed and delivered to every Ministry of Education recognised early childhood centre in the Auckland region. Bicultural Policy: Caring for our People The Education Team has continued to develop their understanding of Tikanga Māori to better deliver educational, engaging and culturally meaningful experiences for Māori, including a review of their resources. • Objects and information relevant to Māori technology were obtained. • Valuable relationships with Mangere Mountain Education Centre and Auckland War

Memorial Museum Māori Education Team have been established. • The MOTAT Education Advisory Group has recruited two new members who have an in-

depth understanding of te ao Māori and Māori learners.

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Customer Experience It has been a year of positive changes for our customers and this is reflected in the 266,273 customers who have been processed through front of house exceeding the annual plan target of 200,000 by 33.1%. The focus for the Customer Service Team this year was on shop entry points and services to ensure the best possible experience for customers. These included:

• Improved entry point experience for customers including the construction of a secure bay for baby buggies and a new queue management system resulting in reduced waiting times and a safer experience.

• A new public announcement system installed at both has enabled more effective communication with our customers. The ability to control the regularity and volume of outdoor announcements supports MOTAT to continue being a responsible neighbour in our local community.

• An upgrade of shop fittings combined with the introduction of new MOTAT branded merchandise has resulted in a 14.3% increase in shop sales, an achievement during an economic downturn.

• In recognition of the value of customer feedback, an improved process of receiving and acting on feedback has been developed ensuring all customers are responded to within three days.

A highlight for the Customer Experience Team year was the very successful 5th Trillian Trust Christmas at MOTAT. This initiative offered free entry to both individuals and schools in exchange for donating a gift to the Auckland City Mission and The Salvation Army. A total of 2,877 gifts were donated which is an increase of 37% on the previous year. Holiday and Weekend Experiences A great variety of interactive experiences designed for families and general visitors was very well received, resulting in delivering, achieving or exceeding all annual targets. Four exciting, educational Holiday Experiences were delivered attracting a total of 72,773 customers. This equates to an average of 7,277 customers per holiday week exceeding the Annual Plan target of 5,000 visitors per week by 45%. These experiences were:

• ‘Make it Move: Behind the Scenes of our Machines!’, (4th- 19th July, 2009). This successful holiday experience provided visitors with an interactive, educational holiday experience based around the science of how machines work and was complemented by the Fonterra Science Roadshow.

• ‘Something out of Nothing’, (26th September-11th October, 2009). This experience was focussed on the Victorian period in New Zealand and enabled customers to experience the resourceful nature of early New Zealanders including Māori. Customers experienced seed planting, butter making, crafts and rides. This experience complimented the Auckland Heritage Festival.

• ‘Future Sports’, (4th- 31st January, 2010).This holiday experience utilised the touring ‘Sports Alive’ exhibition and was themed around innovations in sports; past present and future.

• ‘The Great MOTAT Agricultural Fair’, (5th- 18th April, 2010) This family orientated, interactive country fair experience focused on agricultural technology past and present, highlighted MOTAT’s own collections, built relationships with businesses in the rural technology market and brought country technology to town.

The value for money the Holiday Experiences offer contributed towards a 24% increase of MOTAT Mates passes compared to the previous year; a total of 3,015 MOTAT Mates at year

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end. MOTAT has developed an excellent reputation for innovative Holiday Experiences, as reflected by the continued positive customer feedback including: “ I just wanted to say thank you for a wonderful day… our children thoroughly enjoyed themselves. The planes that flew along the line were a huge hit and we have been flying them across our lounge since! My wife and I had a great time making plane noises with the inventor. Thank you once again.” Rob, Waitakere City (Make It Move Holiday Experience, July 2009)

“This place rocks! Lots of fun. Really just gets better and better, everyone goes home buzzing great job everyone!”

Franklin resident and MOTAT Mates (Future Sports Holiday Experience, January 2010)

… I thought I would take the time to say thanks for a great day. Your holiday programmes are always fun but this farm one has been outstanding. From a parents point of view I loved the whole rosette making with the little ribbons at each of the activities, great for the kids to have some "old fashioned" fun and not expect prizes at the end. The needle in the haystack was a favourite of the kids, but all have hung their rosettes on their bedroom walls as they are very proud of the shearing they did. Once again thanks for organising a programme that caters to all ages and allowed them all to run around and burn off all their energy so they went to bed early and slept well. I may even let myself be talked into taking them again this weekend. Mandy (The Great MOTAT Agricultural Fair, Holiday Experience April 2010) The Museum Experience Team continued to work on delivering memorable customer experiences that highlight MOTAT’s collection including:

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• Guided tours • Weekend activities for families, such as clue busters, treasure hunts, make and takes,

penny farthing rides and Victorian games • Staff and hosts dressed up in period costumes • A blacksmith offering demonstrations in the MOTAT forge

MOTAT’s popular birthday parties for children continued to receive very positive feedback with 2,046 children and adults enjoying a party with an experienced birthday host. Prices were reviewed in response to customer feedback. This resulted in a 2.5% increase of revenue in comparison to the previous year. The kitchen that supports birthday parties was completely refurbished in order to enhance the birthday party experience. Events, Functions and Special Interest Groups The Museum Experience Team focused on creating stimulating educational events that appealed to a range of audiences and interests. As a result themed live events increased from four to five events this year.

• ‘Gold, Coal and Corsets’ Victoriana weekend event (26-27th September 2009) offered a wonderful experience for 1,642 visitors. This event was run in conjunction with the Auckland Heritage Festival. The theme for the weekend was Victoriana and incorporated 17 different activities including: horse and carriage rides, blacksmith, etiquette lessons, Victorian school lessons, Pumphouse talks, Engineers Cottage display, butter making, steam train rides, Starlight String Quartet, printing and book binder experiences, Model A Car Club display, Horseless Carriage Club display and steam trams. Feedback was very positive including:

“I just wanted to say thank you for a great day on Saturday. The kids had a fantastic time, and have not stopped talking about MOTAT since then. Everything was great and really catered for kids of all ages… You should all be congratulated for your efforts for arranging all these activities.” Arron Tudor

• ‘Emergency 111 Day’ (22nd of November, 2009). A total of 1,064 visitors enjoyed this event despite the poor weather.The event was well supported by the Coast Guard, Fire Service, New Zealand Police and St Johns.

• ‘Galaxy of Cars’ (7th of February, 2010) was well attended with 4,681 customers and over 800 cars. Auckland Mayor John Banks and Auckland Regional Council Chairman Mike Lee both attended the event. Event proceeds were donated to Canteen.

• ‘Military Weekend’ (20-21st March, 2010) was held for the 14th consecutive year with record attendances. 6,063 people attended the event which was a 28% increase on 2009. Over ‘Military Weekend’ 170 MOTAT mates passes were sold. This was an increase of 93% on 2009.

• ‘Trucks, Trains and Traction Engines’ (2nd May, 2010) attracted 3,561 visitors. This was the first time that this event has been held. Positive feedback was received including:

"I would like to thank you very much for organising such an amazing event yesterday. The live day was ALIVE with enthusiasm, excitement. The buzz throughout the whole of Motat was really felt by me and my family. Can’t wait to attend another of your expertly, efficiently, educational events." Claire, MOTAT Mate. The Museum continued to deliver ‘Live days’ every third Sunday of each month with a variety of experiences including the blacksmith, the lolly maker, stream train rides, Solent tours, radio controlled tanks and military vehicles rides.

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The team identified areas for development to improve the delivery of functions. These were more shelter and new furniture and storage. From the 44 functions delivered, a total of $42,212.31 was generated in revenue. Amongst these functions was the ACDC Corporate Hospitality pre and post concert function which received very favourable feedback from event organisers. Altogether 1,598 people from 44 not for profit special interest groups were provided with free use of MOTAT facilities in the spirit of delivering value back to the community.

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Walsh Memorial Library With most targets achieved or exceeded by the Library team, this was an exceptionally busy year. Diligent, high quality data inputting pushed back the backlogs and saw high numbers of holdings added to both ‘The Community Archive’, formerly the National Register of Archives and Manuscripts, and Te Puna, the New Zealand national bibliographic database. It was pleasing to note the high proportion of our book holdings which were unique in New Zealand confirming the strength of the Library’s collections overall. A project to inventory off site backlogs still stored in boxes now provides better understanding for Library staff to assist researchers. It is through contributing to national databases, as well as our in-house one, that the MOTAT Library raises awareness of its resources with potential researchers and enthusiasts. The framed print collection (of mainly photographs) continued to be used regularly in exhibitions and around the site to add depth to exhibitions and enhance the appearance of the site. Eighteen oral histories were recorded across a range of topics designed to meet the needs of current and future researchers and MOTAT exhibitions. All new oral histories are being stored digitally to enable them to be integrated into future exhibitions. The Library Team worked on every MOTAT exhibition and display upgrade during the year providing research, collection objects and text. A Library display highlighting the digitised Joyce Prime scrapbook about Jean Batten was put together in the Library to celebrate the 100th anniversary of her birth. Greater engagement with MOTAT customers was a highlight of the year. Record numbers of visitors of all ages came to the Library during both terms and holidays leading to a 19.9% increase in staff-customer interactions on 2008-9 numbers. Surveys of visitors gathered overwhelmingly positive feedback about the collections and services of the staff. Several community groups were hosted for meetings and presentations about the archival collections. The ‘I Spy’ educational programme for pre-schoolers has seen swelling numbers since its launch in February 2009 ; 381 this year. The transport-themed storytimes run during term time were generally well attended. The annual plan target to respond to all reference questions within one working day was achieved demonstrating the high priority placed on meeting customer needs. We received questions from government ministries, book publishers, private researchers from New Zealand and overseas, documentary producers, schools and other museums. The Library collaborated with Marketing to update the MOTAT website on a monthly basis with new fact sheets about people and collection objects, and the ‘New to the Library’ monthly segment received positive feedback about the range of subjects and media the website covered. Several significant conservation projects sent to external consultants were completed including work on a large photo montage and a hand-drawn Auckland railway yard plan and a digitisation project to protect and make available valuable New Zealand Flying School archives. In collaboration with the MOTAT Educators, the second MOTAT secondary schools essay competition was held. This achieved its target to attract a new demographic of young researchers to the Library both in person and through digital media. Staff supported students in original research using primary documents from the archives.

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Relationships with schools in the MOTAT funding area were strengthened by staff involvement with school librarian cluster group meetings similar to those attended by MOTAT’s Educators. Invaluable assistance and shared expert subject knowledge by processing archival backlogs and new acquisitions was rendered by dedicated volunteers within the Library Team. They gave us 621 hours of their time over the year. A strict policy of charging off-site researchers for Library staff time, beyond a generous free first 15 minutes, and new cost recovery charges brought in more than expected income. Two successful applications to trusts covered the costs of the two major conservation projects – the Whites Aviation photomontage and the Auckland rail plan.

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266,273 customers (an increase of 20,831)

27,040 students experienced LEOTC programmes

4,266 participants in early childhood programmes

3,015 MOTAT Mates pass holders

100% satisfaction rate

on LEOTC programmes

57,069 FREE ratepayer admissions

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The Care of Our People: One Team – One Plan Operations As was the case last year the numbers of customers visiting the Museum continues to grow. This year we achieved 266,273 exceeding the previous year’s attendance numbers by 20,831 or (8.48%). This trend reflects the reputation of the Museum within the community as a destination of choice particularly by families who see value for money and a great day out. This is reflected in the growth of our MOTAT Mates annual pass sales which this year totalled 3,015 up (24%) on last year. Sales of these passes provide the Museum with our quality measurement as a key result area. The continuation of our Council Free Days has been well received by all seven councils and of course ratepayers and residents taking advantage of this offer. This year we have seen our patronage increase to an average 4% of each Council catchment area. This year we also changed the order of allocation for each Council. Our senior citizens Golden Days at MOTAT promotion enabling free admission to gold card holders continued to be popular. As a result of feedback received we changed the timing this year away from the Summer months to Autumn’s cooler temperatures. Community support is very important to MOTAT and we look at every request made to us. These can be wide and varied. For example this year we are providing the Toroa Restoration Society with storage facilities for spare parts while they continue with the restoration work on one of Auckland’s early ferry boats. Community groups used MOTAT facilities this year. MOTAT’s popular Mobile MOTATs were again active within the community. A total of thirteen were achieved in the year with at least one in every Council area. These are undertaken by volunteers in the main from our Road Transport section. Our relationship with the Trillian Trust continued with another very successful Christmas at MOTAT promotion. As with last year, presents were exchanged for free admission in the lead up to Christmas with the charities this year being the Salvation Army and the Auckland City Mission. A total of 2,877 gifts were received, up 37% on last year. Feedback from schools attending MOTAT at this time very strongly supported the ‘spirit of giving’ ideals that this event promotes. MOTAT was successful in being awarded a further three year LEOTC contract this year with the Ministry of Education . We understand there was a reduction in the number of these contracts available therefore they were highly contestable. MOTAT’s reputation with the Ministry and the general teaching community is at a very high level with MOTAT being one of a very few contractors to have achieved and indeed exceeded their annual student numbers target which in MOTAT’s case is up 2,040 or 8.16% on the 25,000 target. This position reflects the great programmes being designed by our Education team leveraging off the Collection and supporting the heritage environment to enhance curriculum objectives and deliver learning outcomes. Once again acknowledgment must be made to the many dedicated volunteers for their active support and assistance to the general operational running of the Museum. This is shown in greater detail in the Collection Sections reports. While MOTAT remains committed to the recruitment of new volunteers, we are also mindful that many of the traditional skills are difficult to source and, in some cases, in danger of being lost. One initiative undertaken this year was the development of a Heritage Steam Boiler Maintenance/ Training Manual by our Steam Section Collection Manager who is well qualified in this field.

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Collection Care As a museum, the care of our collection is paramount. Given the size and bulk of many of our objects this is a continual challenge. We are pleased to report the major project to empty all shipping containers used for the storage of collection objects was completed this year. While this storage arrangement was the best option available in a previous era it nevertheless reflected poorly on MOTAT. The objects have been relocated to another appropriate storage facility. Two additional shelters have been started this year, one being a large ’carport’ type structure enabling four buses which have been outside for some time to now be under cover, and a new rail shed constructed over at our Rail Section. The Pumphouse has also had major work completed to repair the window frames and other wood deterioration. Given its ‘A’ category heritage building classification the work has been overseen and signed off by a heritage architect.

This year we are pleased to report that there have been no significant security breaches at any of our site and storage facilities. Security is an ongoing concern given the very nature of our two site locations. We continually review procedures with our security contractor. In order to improve the environmental climate in our display areas we have purchased and are progressively installing a number of air conditioning/humidity control units including in our Victorian shops and Pioneers of Aviation Pavilion.

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Revenue All revenue targets have been achieved for the year. Admission revenue is up 13% on last year reflecting the growth in customer numbers and a small increase in some income categories coming into effect in the second half of the year. The attraction of MOTAT as a venue for business end of year Christmas functions resulted in a significant increase in functions revenue although this will need to be balanced in the upcoming year due to the impact it had on core Museum activities. Birthday parties continued to be popular and well supported. There was a fall off in bookings mid year due to an increase in charges. However these have been subsequently been brought back a little and are now back to normal booking levels. Shop sales have shown a very encouraging increase in gross profit. This is due to improved stock lines including more MOTAT branded items and a new facelift to the MOTAT Great North Road shop. A formal two year management contract with a catering contractor to run Cropper House was reached this year. MOTAT has adopted a more commercial approach and looks to opportunities to earn revenue when they are presented. The close proximity to Western Springs Stadium for example enabled MOTAT and Western Springs College to cooperate in a car parking arrangement over the Pasifika Festival weekend when demand for this facility is at a premium. Business Improvement MOTAT continually reviews its internal processes and procedures to ensure we are providing the best value possible for our ratepayer stakeholders. Key areas are:

• Identifying where costs can be avoided or reduced • Maximising purchasing power discounts by better coordination of orders placed

with third party suppliers • Ensuring supply contracts are competitive with the market

Potential collection object accessions and deaccessions are managed through a committee process that was brought into place this year. There is still some way to go in developing how best to operate this forum which while referring to the Collection Policy still has to deal with the wide interpretation of ‘transport and technology’. Other procedures introduced this year were a centralised key system and new Fuel and Dangerous Goods policies. The Collection Managers’ budget was finalised and notified mid June following the recommendation contained in the Audit Report. Health & Safety As a Key Result Area, Operations oversees and manages this important function. A staff meeting is held on each 3rd Wednesday with all our people expected to attend subject to leave/ rostered days off. Health & Safety is also a standard agenda item at the monthly Operations/Collection Managers meeting. Incidents are reported in each monthly Board Report by HR. Staff are required to submit any safety concerns by way of a template report and these are followed up immediately in most cases by the Museum Environment Team and reported back at the following staff meeting. Accidents this year have in the main been minor bumps and bruises. Unfortunately this year we sustained one potentially serious accident in the tram workshop. A follow up enquiry determined this was caused by poor work practices for a particular job on the part of some volunteers. The workshop manager was away on annual leave at the time. However it was a reminder to all on the need for vigilance. Another safety incident occurred again involving the trams. A teenage pupil from the local school inadvertently stepped in the way of the tram inadvertently. While she sustained a

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minor cut and no doubt some embarrassment she was able to go about her business. Follow up procedures were initiated by MOTAT management with the parents. Although not necessary given the minor injury sustained, it was reported to the Land Transport Agency by the Tram Section Manager. Support Services The Museum continues to develop and maintain best practice policies and procedures that support an organisation wide focus of care of our people. The introduction of a structured volunteer programme has enabled the Museum to attract a number of new volunteers to MOTAT. The Museum continues to build effective relationships with external organisations and to introduce new volunteer roles that are actively involved in bringing the Museum alive through customer story telling and interaction. Regular orientation mornings have enabled the Museum to align the way new volunteers and employees are introduced into the Museum and their roles. Overall the orientation programme for new volunteers and employees has been very well received and has become an integral part of how we care for our people. The development and delivery of eight in-house management workshops has focused on increasing the management skill base within the Museum and provided managers with tools they require to lead their teams effectively. The three year remuneration strategy including all job sizes has been reviewed to ensure we provide consistency within the organisation and wider marketplace and at the same time remain competitive with similar organisations.

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Governance: Board Sub-Committees The Board continues to develop the appropriate governance structures to ensure that it fully embraces its legal, social and corporate governance obligations. From the 10 Board members and Museum management it has created four specialist subcommittees: Audit Committee Chairman: Albert Lovell Committee members: Paul Bayly, Jane Simmonds, Jeremy Hubbard,

Peter Elderkin This Committee was established in June 2006 to assist the Board to discharge its statutory duties and oversight responsibilities relating to financial reporting, risk assessment, audit and regulatory compliance. Remuneration Committee Chairman: Peter Drummond Committee members: Paul Bayly The Remuneration Committee oversees the performance and remuneration of the Museum Director receiving input and guidance as required from Museum management and external independent sources with specialist expertise in the area of remuneration and performance. Project Control Group Committee Chairman: Ross Sharp Committee members: Chris Chitty, Brian Henshall, Jeremy Hubbard, Peter Elderkin,

Alan Curtis The Project Control Group oversees the Museum’s redevelopment projects. In 2009/2010 this has included: − Overseeing the relocation of the Blister Hangar − Overseeing the Aviation Display Hall Project and associated works such as relocation of

the crew room and roading improvements. − Monitoring MOTAT’s involvement in the Waterfront Tramway Project. MOTAT Board/MOTAT Society Committee Chairman: Neil Reid Committee members: Graham Anderson, Chris Chitty, Ian Hambly, Andre Pointon,

Jane Simmonds, John Syme, Lyndsay Whittle. The purpose of the committee is to understand how the Board and the MOTAT Society can effectively work together to create a positive relationship to achieve the strategic objectives of both organisations while maintaining the obligations of the MOTAT and the Society Memorandum of Understanding.

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Fundraising Committee Chairman: Paul Bayly Committee members: Peter Drummond, Ross Sharp, Brian Henshall, Jeremy

Hubbard, Warwick Nicoll, Peter Elderkin, Neil Reid, Albert Lovell

The commencement of construction of the Aviation Display Hall, in a staged process, has been a major milestone in the development of facilities at the Museum. The securing of funding through grants and loans became the focus of fundraising activities with mixed results. Sufficient funding was secured to ensure that stages 2 and 3, the construction of the new Aviation Display Hall could be financed through to completion. The key factor was the support of the Auckland Territorial Local Authorities for the project and their financial contribution through the museum levy. This support provided the cornerstone funding and was pivotal in the Museum securing a $6million loan from the ASB Bank Ltd to ease the cashflow required for the project through the next few years. Further support was obtained from the Auckland City Council Community Facilities Loan Fund by the way of a $2million long term loan for the overall project. It was disappointing that an application under the Regional Museums Policy was again determined to be premature because of a small shortfall of funding for the overall project; a further application under this policy will be lodged in the next round. There is no doubt that the project qualifies in that the aircraft collection is of national significance. The New Zealand Lottery Board – Environment and Heritage Committee permitted the use of the $400,000 grant for the overall project to be used for Stage 2, their support in this regard is greatly appreciated. Discussion with the ASB Community Trust is continuing in respect of utilising their grant for $1million to be used for stages 2 and 3. Public support for the project is to be sought in the 2010/11 year so as to ensure that stages 4 and 5, the upgrade of the existing aircraft hangar, and the exhibitions can be achieved. The Trillian Trust provided a grant of $68,500 toward the cost of a major new exhibition ‘I am the last Tram’ which will open late in 2010. The grant is being used to purchase digital equipment and associated services. The continuing association with Trillian Trust saw 2,877 Christmas presents being distributed to the Auckland City Mission and the Salvation Army as part of the Trillian Trust Christmas at MOTAT promotion. SkyCity Auckland Community Trust’s grant of $3,286 resulted in security cameras being installed in the Textile area. A Trusts Charitable Foundation grant of $3,795 provided funding for the restoration and reframing of a historic hand drawn diagram of the Auckland Railway yards and of a photographic montage from the offices of Whites Aviation. MOTAT most sincerely thanks the Territorial Local Authorities trusts,

and other organisations who have supported the Museum during the year.

Museum of Transport and Technology Board 30TH June 2010

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MUSEUM OF TRANSPORT AND TECHNOLOGY Annual Accounts 2009 - 2010 Introductory statement During the 2009/2010 year MOTAT have been able to value and recognise their heritage assets for the first time. We are very pleased to report that this has resulted in the removal of the qualification from the audit opinion and the issue of an unqualified audit. We believe MOTAT has not previously received an unqualified audit. The numbers presented in the audited accounts are sound and there are no material issues. As has occurred in previous years, any surplus from operations is reinvested in the Museum for capital developments, such as the Aviation Display Hall project in the year under review. MOTAT remains strong and well positioned to proceed realising the vision of the new Aviation Display Hall, identified in forward planning, to present our important collection to the people of the Auckland region, fellow New Zealanders and visitors to our country.

Museum of Transport and Technology Board 30TH June 2010

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MUSEUM OF TRANSPORT AND TECHNOLOGY BOARD COMPREHENSIVE INCOME STATEMENT for the year ended 30th JUNE 2010 Note 2010 2009 Levies from Territorial Authorities 9,317,000 8,486,000 Grants and Donations 697,515 290,564 Rent – Donation 293,344 293,344 Interest Received 1 243,033 381,204 Other Operating Income 1,157,680 1,307,240 Operating Revenue 11,708,572 10,758,352 Employee Benefits Expense 2,917,622 2,663,825 Depreciation Expenses 13 601,270 609,428 Finance Expenses 15 65,363 67,773 Rent – Expense 293,344 293,344 Other Expenses 14 5,316,790 5,233,574 9,194,389 8,867,944 Net Surplus / (Deficit) 2 2,514,183 1,890,408 Total Comprehensive Income 2,514,183 1,890,408 STATEMENT OF CHANGES IN EQUITY for the year ended 30th JUNE 2010 2010 2009

Opening Equity 01/07/2009 37,697,789 35,807,381 Total Comprehensive Income 2,514,183 1,890,408 Closing Equity at 30/06/2010 3 40,211,972 37,697,789

The accounting policies and notes to these financial statements form part of, and

should be read in conjunction with these financial statements.

Museum of Transport and Technology Board 30TH June 2010

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Museum of Transport and Technology Board 30TH June 2010

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Cash and Equivalents 9 505,118 471,175

The accounting policies and notes to these financial statements form part of, and

should be read in conjunction with these financial statements.

STATEMENT OF CASHFLOWS for the year ended 30th JUNE 2010 Note 2010 2009 Cash from Operating Activities Cash was provided from: Grants, Donations and Levies Received 10,014,515 8,776,564 Other Receipts 1,157,680 1,307,240 Interest Received 243,033 381,204 Net Movement in GST (72,940) 24,238 11,342,287 10,489,246 Cash was disbursed to: Payments to Suppliers and Employees 7,727,952 7,932,519 Interest Paid 65,363 67,773 Net Cashflow from/(applied to) Operating Activities 6 3,548,972 2,488,954

Cashflow from Investing Activities Cash was applied to: Fixed Asset Purchases 3,876,707 1,524,142 Net Increases (Decrease) in Investments 0 0 Net Cash (applied to)/from Investing Activities (3,876,707) (1,524,142) Cash flow form Financing Activities Cash was applied to:

Loan principal repaid 53,120 50,590 Net Cash (applied to)/from Financing Activities (53,120) (50,590) Net Increase/ (Decrease) in cash held (380,855) 914,222 Opening Cash bought forward 1,471,175 556,953 Ending Cash carried forward 1,090,320 1,471,175

Short term Investments 10 585,202 1,000,000 1,090,320 1,471,175

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NOTES TO THE FINANCIAL STATEMENTS For the Year Ended 30TH June 2010

1. FINANCIAL INSTRUMENTS Financial instruments are recognised in the balance sheet when the entity becomes party to a financial contract. They include cash balances, bank overdrafts, receivables, payables, investments in and loans to others, and term borrowings. In addition, members of the entity are party to financial instruments to meet financing needs and to reduce exposure to fluctuations in foreign currency exchange rates. These financial instruments include guarantees of others' bank overdraft facilities. Receivable and Payables Receivables and payables are initially recorded at fair value and subsequently carried at amortised cost using the effective interest method. Due allowance is made for impaired receivables (doubtful debts). Except for a few customers with extended credit terms, the resulting carrying amount for receivables is not materially different from estimated realisable value.

Investments Investments are valued using the effective interest method less any impairment losses. The amortisation is recorded in the comprehensive income statement as interest earned. Borrowings Borrowings are initially recorded at fair value net of transaction costs incurred, and subsequently at amortised cost using the effective interest method. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the borrowings or, where appropriate, a shorter period, to the net carrying amount of the borrowings. Borrowings are classified as current liabilities unless MOTAT has an unconditional right to defer settlement of the liability for at least 12 months after the balance date. 1.1 Credit Risk To the extent that the organisation has a receivable from another party, there is a credit risk in the event of non-performance by that counterparty. Financial instruments which potentially subject MOTAT to credit risk principally consist of bank balances and receivables. The Museum has minimal exposure to a small volume of small value trade receivables arising from group and school visits and venue hire. Prompt action is taken to collect overdue amounts. Bad Debt write offs in 2010 were NIL (2009 NIL). Operating funds not immediately required are all invested in with ASB Bank Limited which has a “AA” rating by Standard and Poors. MOTAT manages its exposure to credit risk to minimise losses from bad debts. MOTAT does not normally require any collateral or security to support financial instruments due to the quality of financial institutions and trade debtors dealt with.

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MOTAT continuously monitors the credit quality of major financial institutions that are counter parties to its financial instruments, and does not anticipate non-performance by the counter parties. Maximum exposures to credit risk at balance date are the carrying amounts of financial assets:

2010 2009 Cash and Cash Equivalents 505,118 471,175 Term Deposits & Investments 585,202 1,000,000 Accounts Receivables 39,442 259,636

The above maximum exposures are net of any recognised impairment losses on these financial instruments. 1.2 Liquidity Risk Liquidity risk represents MOTAT’s ability to meet its financial obligations on time. The group generates sufficient cash flows from its operating activities to make timely payments. 2010 Less than 1 year 1-5 years Greater than 5 years Total Creditors and accruals 1,869,706 - - 1,869,706 Employee benefits 192,885 - - 192,885 Interest bearing loan 53,120 240,402 963,155 1,256,677 2009 Less than 1 year 1-5 years Greater than 5 years Total Creditors and accruals 1,194,770 - - 1,194,770 Employee benefits 170,535 - - 170,535 Interest bearing loan 50,590 228,954 1,027,723 1,307,267 Liquidity Forecast Management supervises liquidity by monitoring short-term and longer-term cash flows for up to 1 year. 1.3 Currency Risk MOTAT does not undertake any material transactions denominated in foreign currencies and therefore has no exposure to foreign currency risk. 1.4 Interest Rate Risk The Board has a loan from Auckland City Council of $1,203,557 (2009 - $1,256,677) which is secured by first mortgage over the lease of MOTAT’s land. MOTAT and Auckland City Council have renegotiated the loan agreement with effect from 1 July 2003 at an interest rate of 5% p.a, which is fixed for the life of the loan. MOTAT will repay the loan in monthly instalments of $9,663 ($115,956 per year consisting of principal and interest) for a period of 23 years. MOTAT only has exposure to interest rate risk to the extent that it invests for a fixed term at fixed rates. By managing interest rate risk MOTAT aims to moderate the impact of short-term fluctuations in interest rates. Over longer periods changes

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in rates will have an impact on surplus. During 2009/10, MOTAT received $243,344 interest from fixed term deposits and call account at average 4.50% interest rate. It is estimated that a one percent decrease in average interest rates would decrease surplus by $52,596.

Interest Received Average Interest Rate 2010 $243,033 4.50% 2009 $381,204 8.66% Variance: ($138,171) (4.16%)

1.5 Fair Values The estimated fair values of financial instruments do not differ from carrying values. 2. Comprehensive income statement Net Surplus / (Deficit) The comprehensive income statement net surplus does not reflect the cash surplus position. The net surplus figure of $2,514,183 does not include capital expenditure incurred during the year. Any surplus is available for investing in the new Aviation Display Hall, and will be spent in the next operating period.

3 EQUITY Equity comprises: 2010 2009 General Reserves Opening Balance 37,697,789 35,807,831 Current Year Surplus/(Deficit) 2,514,183 1,890,408 40,211,972 37,697,789 4 INCOME IN ADVANCE

These reserves consist of grants received for a specified purpose which have yet to be expended.

Analysis of Income in Advance 2010 2009 Aviation Hangar Relocation Reserve 70,000 70,000 DC3 NAC Repaint Reserve 1,350 1,350 Engineers Cottage Reserve 11,931 11,931 KA & LA Locomotives 9,390 9,390 Lancaster Restoration 67,964 67,964 Mosquito Restoration 2,000 2,000 Solent Society Reserve 0 8,516 Stewart Family Memorial Trust 7,500 7,500 Tram # 17 Fund 7,945 7,000 178,081 185,651

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5 GRANT & DONATIONS RECEIVED OVER $10,000

6 RECONCILIATION OF SURPLUS WITH CASHFLOW FROM OPERATING ACTIVITIES 2010 2009 Net Surplus/(Deficit) 2,514,183 1,890,408 Non Cash Items: Depreciation 601,270 609,428 Change in Provisions 550,138 (30,773) Movements in Working Capital 3,665,590 2,469,064 Net (Increase)/Decrease in Accounts Receivable, Inventory and GST Receivable

302,266 (239,825)

Net Increase/(Decrease) in Creditors (418,884) 259,715 Net cash flow from/(applied to) Operating Activities

3,548,972 2,488,954

7 CREDITORS AND ACCRUALS

2010 2009 Trade Creditors 408,867 827,751 Sundry Creditors 1,460,839 367,019

Employee Entitlements – Holiday Pay

192,885 170,535

2,062,591 1,365,305

Grants Amount MOTAT Projects Lotteries Grant Board $400,000 Aviation Display Hall Sky City Community Trust $68,500 Exhibition “I am the last tram” Chisholm Whitney Family Charitable Trust $70,000 Aviation Display Hall

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8 a) PROPERTY PLANT AND EQUIPMENT

Impairment The Board has reviewed all fixed assets at the balance date and have not identified any indicators of impairment. That being the case, the Board is satisfied that there have been no fixed assets that have suffered permanent impairment during the year.

8 b) COLLECTION ASSETS MOTAT has historically placed a nil value on its heritage assets, which are conserved in accordance with its objectives in the MOTAT Act. Valuations of

MUSEUM OF TRANSPORT & TECHNOLOGY Property Plant and Equipment for the Year Ended June 2010

Leasehold Redevelopment Furniture & Motor Computer & Display Plant & Total Improvements Costs Fittings Vehicles Software Equipment Equipment

2010 2010 2010 2010 2010 2010 2010 2010 ($) ($) ($) ($) ($) ($) ($) ($)

Opening Balance 1 July 13,217,104

2,083,007 102,638 25,494 70,053 31,849 249,337 15,779,479

Add : Additions during the year 332,967 3,933,853 30,446 30,000 56,391 - 54,042 4,437,699 Less : Disposals during the year - - - - - - - - Less : Depreciation 428,385 - 30,124 4,492 55,819 12,039 70,410 601,269 Closing balance 30 June 13,121,685 6,016,860 102,960 51,002 70,624 19,810 232,969 19,615,909 Reconciled to: Cost 14,409,352 6,016,860 362,487 90,047 501,624 44,185 778,025 22,202,582 Less: Accumulated depreciation 1,287,671

259,527 39,045 431,000 24,375 545,056 2,586,673

Net Book Value 13,121,685 6,016,860 102,960 51,002 70,624 19,810 232,969 19,615,909

Leasehold Redevelopment Furniture & Motor Computer & Display Plant & Total Improvements Costs Fittings Vehicles Software Equipment Equipment

2009 2009 2009 2009 2009 2009 2009 2009 ($) ($) ($) ($) ($) ($) ($) ($)

Opening Balance 1 July 13,226,069

1,094,168 85,193 28,482 86,990 12,175 331,690 14,864,766

Add: Additions during the year 403,464 988,839 50,346 1,111 42,872 28,000 9,509 1,524,142 Less: Disposals during the year - - - - - - - - Less: Depreciation 412,429 - 32,901 4,099 59,809 8,326 91,863 609,428 Closing balance 30 June 13,217,104

2,083,007 102,638 25,494 70,053 31,849 249,337 15,779,479

Reconciled to: Cost 14,076,387 2,083,007 332,041 60,047 445,233 44,185 723,981 17,764,883 Less: Accumulated depreciation 859,283 - 229,403 34,553 375,180 12,336 474,645 1,985,404

Net Book Value 13,217,104

2,083,007 102,638 25,494 70,053 31,849 249,337 15,779,479

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MOTAT’s heritage assets are required to fully meet NZ IFRS and as a result changed the accounting policy.

Valuation process The board sought advice from Te Papa National Services Te Paerangi and Auckland Museum as to the best valuation process and possible New Zealand external valuation experts to consult. For some of the heritage assets a local market value was suitable e.g. for textiles and other domestic artefacts. Others, such as the aircraft, have a value on the international market. The project had three main stages:-

• Identify all heritage assets which needed to be valued. • Ascribe an initial value for each heritage asset. This is based on, where

possible, individual Collection Managers’ knowledge of local and sometimes international markets.

• Have independent external valuation experts ascribe their own final value for each heritage asset.

Initial valuations In November 2009 MOTAT commenced the project of initially valuing its assets. Various factors were considered in deciding the assets and their initial valuations:-

Rail Aviation Steam Road

Village Building Contents

and Textiles Village

Buildings Trams Telecoms Emergency Buses Military

Printing, Library

and Agriculture Total

2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($)

Opening Balance 1 July 2008

-

- -

- -

- -

- -

- -

- -

Add : Additions during the year 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025

Less : Depreciation - -

- -

- -

- -

- -

- -

-

Closing balance 30 June 2009 3,208,000 4,135,000

5,130,000 1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025

Reconciled to : Cost 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025 Less : Accumulated depreciation -

- -

- -

- -

- -

- -

- -

Net Book Value 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025

Rail Aviation Steam Road

Village Building Contents

and Textiles Village

Buildings Trams Telecoms Emergency Buses Military

Printing, Library

and Agriculture Total

2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($) ($)

Opening Balance 1 July 2009 -

Add: Additions during the year 3,208,000

4,135,000

5,130,000

1,744,500

260,800

3,566,000

2,110,000

35,000

371,200

225,000

359,500

1,672,025

22,817,025

Less: Depreciation -

- -

- -

- -

- -

- -

- -

Closing balance 30 June 2010 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025

Reconciled to: Cost 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025 Less: Accumulated depreciation -

- -

- -

- -

- -

- -

- -

Net Book Value 3,208,000

4,135,000 5,130,000

1,744,500

260,800 3,566,000

2,110,000 35,000

371,200 225,000

359,500 1,672,025

22,817,025

- - - - - - - - - - - -

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What are the heritage assets in your particular collection? What is the market value? When was a valuation made, if ever? Who else could give a reliable valuation? The process was time consuming as many items are unique and valuations have never been made previously. MOTAT volunteers are very knowledgeable in their particular fields and often best placed to make an initial estimated valuation and they could use various relevant sources of information and/or specialist groups. By May 2010 most heritage items had received an initial valuation, which were then further internally reviewed. This was used as a comparator and reference point to assist the external valuations when received. The number of heritage items being recorded and valued increased during this period. External valuations After the initial list was compiled and values ascribed three external valuers were interviewed and engaged to complete specific parts of the project. Independent valuers were sourced and interviewed to provide valuation services for the three areas of general heritage assets, aviation & buildings:- -Webb’s valuation services valued, using current market value, the majority of the collection including cars, military, fire engines, trucks, buses, trams, steam, railways, textiles, telecommunications, printing, library collections & ceramics. -Premi-Air Aviation valued, using current market valuation, the aircraft collection. -BQH valued the buildings, using replacement cost, including the Victorian village & pumphouse buildings. They were also able to review, where made, the initial valuation for comparative purposes. They accessed all their own sources of domestic and international valuation information where appropriate in making their final valuation.

9 CASH AND CASH EQUIVALENTS 2010 2009 Cheque Account 493,997 79,277 Call Account 5,028 355,960 Imprest Account 6,093 5,719 Total 505,118 471,175

Cash and Cash Equivalents include items that have a maturity date of less than 3 months and other liquid items such as cash floats. The utilisation of these funds is for the day to day operations on the museum.

10 SHORT TERM INVESTMENTS

All MOTAT short term investments are held in cash for a term no longer than one year. Short Term Investments Interest Rate (p.a.) Balance Term Deposit with ASB Bank 3.15% 585,202 TOTAL 585,202

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Short Term investments represent income in advance, funds earmarked for the Aviation Display Hall and towards payment of creditors.

11 TERM LOAN

2010 2009 Current Portion– Secured Loan 53,120 50,590 Non-Current Portion – Secured Loan 1,203,557 1,256,677 Total 1,256,677 1,307,267

MOTAT has a loan from Auckland City Council which is secured by first mortgage over the lease of MOTAT’s land. MOTAT and Auckland City Council have renegotiated the loan agreement with effect from 1 July 2003 at an interest rate of 5% p.a. MOTAT will repay the loan in monthly instalments of $9,663 ($115,956 per year consisting of principal and interest) for a period of 23 years. 12 LEASE COMMITMENTS

All significant operating lease commitments relate to:

- Rental of off-site storage facilities with right of renewal in August 2012. - Rental of 3 photocopiers which expire in October 2012. - Rental of Space Dome with expiry date end of September 2010. Non-cancellable operating lease rentals are payable as follows:

2010 2009 Not later than one year 271,530 272,574 Later than one year and not later than five years 246,500 16,380 Later than five years 0 0 Total 544,091 773,684

13 DEPRECIATION EXPENSES

2010 2009 Depreciation Expenses Leasehold Improvements 428,386 412,429 Furniture and Fittings 30,124 32,901 Vehicles 4,492 4,099 Computers and Software 55,819 59,809 Display Equipment 12,039 8,326 Plant & Equipment 70,410 91,863 Depreciation Total: 601,270 609,428

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14 OTHER EXPENSES 2010 2009 Other Expenses: Acquisitions - Library/Registry 6,963 9,297 Amenities 54,840 11,389 Audit 31,961 24,000 Bank/Merchant + EFTPOS Fees 30,155 9,338 Board - associated/remuneration 127,059 125,403 Catering & Functions 43,304 132,229 Conservation 13,820 32,487 Consultancy/Legal Fees 81,271 84,453 Cost of Shop Sales 82,584 73,894 Courier/Postage 7,941 7,717 Research/Database - Library/Registry 7,604 6,944 Energy/Fuel 120,211 134,766 Events/Exhibitions/Signage 899,238 764,425 Expendable Programme Resources 73,708 9,299 Fees, subs, permits & Licences 23,814 26,832 Fixed Assets expenses (<$500) 10,412 14,967 Insurance – premiums 205,191 144,283 Internet Connection/IT Support 87,580 94,887 Leases - Equipment 21,742 114,621 Maintenance expenses 730,403 1161950 Travel, Accommodation, Vehicle Hire 14,918 13,432 Miscellaneous expenses 167 11,157 Marketing 320,040 277,267 Off-site Storage 241,989 183,675 Payroll/Staff, Stakeholder Care/Development 657,304 569,197 Photocopying & Printing/Stationery 67,182 71,553 Promotion 83,778 74,866 Publications Costs 14,922 13,302 Rates - Land/Water 98,777 67,516 Redevelopment expenses 174,765 116,878 Restoration expenses 686,854 551,971 Safety/Security 208,600 224,025 Subscriptions/memberships 25,791 15,204 Sustainability 1,570 1,250 Telephones 60,334 59,100 Other Expenses Total: 5,316,790 5,233,574

15 FINANCE EXPENSES 2010 2009

Interest 65,363 67,773 16 AUDIT FEES

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17 CONTINGENT LIABILITIES AND CAPITAL COMMITMENTS MOTAT is committed to the construction of a new Aviation Display Hall. Value of the capital commitment outstanding at year end for the Aviation Hall Display is $ 9,362,355. MOTAT has entered into a Development Funding Facility agreement with ASB whereby MOTAT can drawdown up to $8,000,000. This loan is secured by a charge on the Aviation Display Hall, once completed. A Private Trust has approved a grant of $350,000 to be paid over a 5 year period. Of this amount, the balance of $140,000 remains, which will be paid by 2011. ASB Community Trust and NZ Lottery Grants Board have both approved grants. There were no other significant contingent liabilities or capital commitments as at 30 June 2010 (2009 – nil).

18 RELATED PARTIES

The Museum has a loan from the Auckland City Council of $1,256,676 (see Note 11 above). This is being repaid as per the Agreement terms. The Auckland City Council is also a member of the Territorial Local Authorities Electoral College (Museums) who provided a levy of $9,317,000 (2009 - $8,486,000). A MOTAT Board member is the Chairman of Bacchid, which governs Absolute Catering. Absolute Catering operates the café at MOTAT and his interest is declared at every MOTAT Board meeting. During the year, work was undertaken by Colonial Iron Works, a Director of whom is also a MOTAT Collection Manager. Value of work was $72,736.90. During the year, work was undertaken by White Hart Limited, a Director of whom is also a MOTAT Collection Manager. Value of work was $4,265.30.

There were no other transactions with related parties in the year ended 30 June 2010.

19 GOING CONCERN

As at 30 June 2010 the Board operates with equity of $40,211,972. The Board has prepared these accounts on a going concern basis taking into account the ability of the Board in terms of the Museum of Transport and Technology Act 2000 to make a levy against the contributing local authorities for the purposes of funding the Board’s activities under the Act. For the year commencing 1 July 2010, the Board has raised levies from contributing local authorities totalling $10,062,000 (1 July 2009 - $9,317,000). With effect from 1st November 2010 all eight of Auckland's current regional and territorial authorities are moving towards a single, unitary council for the Auckland region. There is no change for the funding from TLA and effect on the MOTAT Act except that the entire annual Levy will be payable by the Super City. The Board understands that there will be no changes to the MOTAT Act

2010 2009 Hayes Knight Audit 31,961 24,000

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that will impact funding in the short term. Accordingly these financial statements have been prepared with the continued use of the going concern assumption.

20 OWNERSHIP OF BUILDINGS

MOTAT leases the land it occupies from the Auckland City Council under a 21 year lease with a right of renewal for a further 21 years for an amount of 10 cents per year. The buildings are considered under the control of the MOTAT board who are responsible for their ongoing maintenance and upkeep. Under the terms of the property lease if MOTAT ceases to exist then the buildings on the site are required to be passed to Auckland City Council. For NZ IFRS reporting purpose, the lease value has been reflected at fair value within these financial statements

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Statement of accounting policies for the year ending 30 June 2010

Reporting Entity

The Museum of Transport and Technology Board is a Public Benefit Entity. The entity has been incorporated in New Zealand. The Museum of Transport and Technology Board is an entity established under the Museum of Transport and Technology Act 2000 which came in force on 1 April 2000. The Board has been established exclusively for charitable purposes. The museum was registered as a charitable entity under the Charities Act 2005 on 30 June 2008, Registration number CC30945. The Museum is spread over the two geographical sites at 805 Great North Road, and Motions Road, Western Springs, Auckland. The Museum displays examples of New Zealand’s and Auckland’s transport and technological heritage and has as its core activities the conservation of that heritage, education concerning that heritage and recreation involving that heritage.

The Financial Statements are prepared in accordance with the Museum of Transport and Technology Act 2000 and include results of the Board for the year ended 30 June 2010.

Statement of compliance and basis of preparation The financial statements have been prepared in accordance with generally accepted accounting practice in New Zealand (NZ GAAP). They comply with New Zealand equivalents to International Financial Reporting Standards (NZ IFRS) and other applicable Financial Reporting Standards as appropriate for Public Benefit Entities. The financial statements are presented in New Zealand dollars rounded to the nearest dollar.

The Measurement Base adopted is that of historical cost.

Specific Accounting Policies The following specific accounting policies, which materially affect the measurement of comprehensive income statement and balance sheet of the Board, have been applied. The policies have been consistently applied to all the years presented. Revenue Levies

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All levy revenue received by MOTAT is in accordance with the MOTAT Act 2000. Levy revenue is recognised as the revenue is received from the seven local bodies, being Auckland City Council, Waitakere City Council, North Shore City Council, Rodney City Council, Papakura City Council, Manukau City Council and Franklin City Council. Grants and Donations Grant and donation income is recognised as income when it becomes receivable unless MOTAT has a liability to repay the grant if the requirements of the grant or donation are not fulfilled. A liability is recognised to the extent that such conditions are unfulfilled at the end of the reporting period. These grants are detailed in note 4. Voluntary disclosure of grants over $10,000 is detailed in note 5. Interest and Dividends Income Interest is recognised in the comprehensive income statement as it accrues, using the effective interest method. Dividend income is recognised in the comprehensive income statement when the right to receive payments is established. Gate Revenue Gate admissions are recognised at the time cash is received or an invoice is issued. Employee Entitlements Annual leave is measured at nominal values based on accrued entitlements at current rates of pay. These include salaries and wages accrued up to balance date, annual leave earned to, but not yet taken at balance date. After six months continuous service, MOTAT employees are entitled to 10 days sick leave for each year. Unused sick leave will be accumulated to a maximum of 20 days. After the completion of five years continuous service an employee, who is under collective agreement with The Northern Amalgamated Workers Union, shall receive a special one off additional holiday of 5 days. Property, Plant & Equipment Property, Plant and Equipment are initially stated at cost less accumulated depreciation and accumulated impairment losses as outlined below. Maintenance costs are recognised as an expense as incurred in the Comprehensive Income Statement. Depreciation Depreciation is provided on a straight line basis on all Property, Plant and Equipment at rates that will write-off the cost (or valuation) of the assets to their estimated residual values over their useful lives. Depreciation is recognised and charged to the Comprehensive Income Statement. The useful lives and associated depreciation rates of major classes of assets have been estimated as follows: Furniture and Equipment 20-25% Leasehold Improvements 3%

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Motor Vehicles 10% Computers and Software 25% Redevelopment costs relate to costs incurred in the planning stage of the redevelopment of MOTAT 2. Costs incurred to date represent work in progress and therefore have not been depreciated. Additions The cost of an item of property, plant and equipment is recognised as an asset if, and only if, it is probable that future economic benefits or service potential associated with the item will flow to MOTAT and the cost of the item can be measured reliably. In most instances, an item of property, plant and equipment is recognised at its cost. Where an asset is acquired at no cost, or for a nominal cost, it is recognised at fair value at the date of acquisition. Donated assets are recorded at fair value less any impairment costs. Disposals Gains and losses on disposals are determined by comparing the proceeds with the carrying amount of the asset. Gains and losses on disposals are reported net in the comprehensive income statement. Impairment The plant and equipment register will be reviewed annually to identify any indicators of impairment at each balance date. Where there is an indicator of impairment the assets recoverable amount is estimated. An impairment loss is recognised for the amount by which the asset is carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an assets fair value less costs of sale and value in use. Intangible assets that have an indefinite useful life, or not yet available for use, are not subject to amortisation and are tested annually for impairment. Assets that have a finite useful life are reviewed for indicators of impairment at each balance date. When there is an indicator of impairment the asset’s recoverable amount is estimated. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. Value in use is depreciated replacement cost for an asset where the future economic benefits or service potential of the asset are not primarily dependent on the asset’s ability to generate net cash inflows and where the entity would, if deprived of the asset, replace its remaining future economic benefits or service potential. The value in use for cash-generating assets and cash generating units is the present value of expected future cash flows. If an assets carrying amount exceeds its recoverable amount, the asset is impaired and the carrying amount written down to the recoverable amount. For revalued assets the impairment loss is recognised against the revaluation reserve

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for that class of asset. Where that results in a debit balance in the revaluation reserve, the balance is recognised in the comprehensive income statement. For assets not carried at a revalued amount, the total impairment loss is recognised in the comprehensive income statement. The reversal of an impairment loss on a revalued asset is credited to the revaluation reserve. However, to the extent that an impairment loss for that class of asset was previously recognised in the comprehensive income statement, a reversal of the impairment loss is also recognised in the comprehensive income statement. For assets not carried at a revalued amount the reversal of an impairment loss is recognised in the comprehensive income statement. Where the asset does not generate cash flows that are independent from other assets, the Museum estimates the recoverable amount of the cash – generating unit to which the asset belongs. The Museum applies the public benefit exemption in relation to NZ IAS 36 Impairment that allows value in use to be equal to depreciable cost. Collections The Museum has historically placed a nil value on its collection, which it essentially holds on behalf of the community in accordance with its objectives as expressed in s12 of the Museum of Transport and Technology Act 2000. Previously the Museum has not recognised the value of its collection in its financial statements due the inherent difficulties in valuing these assets. During 2010, the Museum has undertaken a comprehensive exercise to catalogue all the significant items in the collection. This process has been described in the change in accounting policies and in note 8b to these financial statements. Accordingly these 2010 financial statements are the first ones that include the value of the collection assets. The Museum has an extensive collection acquired over a long period of time. The Board has now developed a full register and catalogue of the significant items in the collection. From this register, all assets with a value in excess of $5,000 have been identified and valued at balance date by appropriate independent experts. This valuation has been accepted by the board as deemed cost. The assets will continue to be carried at this valuation in future, subject to an annual assessment for any potential impairment. The other low value assets in the collection will not be included in the financial statements as the board believes the cost of valuing and reporting these assets outweighs the benefit to the readers of the financial statements. On first time recognition of collection assets, their value has been recognised by adjusting opening equity in the comparative numbers of the 2010 financial statements. In future accounting periods, the cost of acquisition of collection items, or in the case of donated assets the deemed cost of those assets, will be recognised in the comprehensive income statement.

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In the Board’s opinion, as the collections tend to have an indefinite useful life and are generally not of a depreciable nature, depreciation is not considered applicable. Collection assets will be reviewed annually by the board and management for indicators of impairment. As this is the first year of valuing the collection and all assets have been independently valued at year end, the board considers that no assets in the collection are impaired. Inventories Inventories are stated at the lower of cost, using the first in, first out basis and net realisable value. Allowance has been made for deterioration and obsolescence based on age, condition and sale value of the various items. GST All balances are presented net of goods and service tax (GST), except for receivables and payables, which are presented inclusive of GST. Intangible Assets Software acquisition and development. Acquired computer software licenses are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. Costs that are directly associated with the development of software for internal use by MOTAT are recognised as an intangible asset. Direct costs include the software development employee costs and an appropriate portion of relevant overheads. Staff training costs are recognised as an expense when incurred. Costs associated with maintaining computer software are recognised as an expense when incurred. A review of the MOTAT computer software inventory was completed as part of a general IT service review in July 2008 by an independent contractor. This analysis identified a level of non integral software that is not material for reporting purposes. There has been no significant change in this to 30 June 2010. Accounts Receivable Accounts Receivable are stated at their estimated realisable value. Investments Investments are shown at the lower of cost or net realisable value. Taxation The Board has been granted charitable status and as such receives an exemption from Income Tax. The museum was registered as a charitable entity under the Charities Act 2005 on 30 June 2008, Registration number CC30945. Leases An operating lease is a lease that does not transfer substantially all the risks and rewards incidental to ownership of an asset. Lease payments under an operating lease are recognised as an expense on a straight-line basis over the lease term. Operating lease payments are recognised as an expense in the comprehensive income statement.

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Statement of Cash Flows The following are the definitions of the terms used in the statement of cash flows: (a) Cash is considered to be cash and cash equivalents and short term investments. (b) Operating activities include cash received from all income sources and cash payments made for the supply of goods and services that are not investing or financing activities. (c) Investing activities are those activities relating to acquisition and disposal of non-current assets. (d) Financing activities include activities that change the equity and debt capital structure. Critical accounting estimates and assumptions In preparing these financial statements MOTAT has made estimates and assumptions concerning the future. These estimates and assumptions may differ from the subsequent actual results. Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations or future events that are believed to be reasonable under the circumstances. Standards and Interpretations in issue not yet adopted. At the date of authorisation of these financial statements, certain new standards, interpretations and amendments to existing standards were in issue but not yet effective: Standard Name:

Effective for annual reporting periods on

or after: Amendment to NZ IAS 32 Financial Instruments: Presentation 1 February 2010 NZ IAS 24 Related Party Disclosures (revised 2009) 1 January 2011 NZ IFRS 9 Financial Instruments: Classification and Measurement 1 January 2013 The Board expect to adopt the above Standards and Interpretations in the period in which they become mandatory. The Board anticipate that the above Standards and Interpretations will have no material impact on the financial statements in the period of initial application. It is likely that the changes arising will affect the recognition and measurement, and classification of amounts recognised in the Museum’s financial statements. However, it is not practicable to provide a reasonable estimate of that effect until a detailed review has been completed. Changes in Accounting Policy Collection Assets Valuation In the financial statements presented, MOTAT has valued its collection assets, which is a change in accounting policy. The Museum has historically placed a nil value on its collection, which it essentially holds on behalf of the community in accordance with its objectives as expressed in s12 of the Museum of Transport and Technology Act 2000. In not recognising those collection assets previously,

61

the financial statements did not comply with generally accepted accounting practice in New Zealand and did not fairly reflect the Museum’s financial position.

The new accounting policy of the board is to recognise the valuation of collection assets for the first time in these financial statements. This ensures full compliance with International Accounting Standard 16 - Property, Plant and Equipment, which requires all assets be recognised and depreciated in the financial statements. Applying this new accounting policy will provide stakeholders and interested parties with reliable and relevant financial information on all the Museum’s assets, which previously was not provided. In 2010 the Museum’s financial statements will comply with generally accepted accounting practice in New Zealand and will fairly reflect the Museum’s financial position. The adjustment for each financial statement line item affected as a result of this change in accounting policy is: 2010 2009 Depreciation Expenses (47,130) (47,130) Net Surplus (Deficit) 47,130 47,130 Total Comprehensive income 47,130 47,130 Equity 21,387,429 21,340,299 Property, Plant & Equipment (1,570,986) (1,570,986) Collections 22,817,025 22,817,025

The Pumphouse, Victorian village and Waitakere Station have historically been recorded as property, plant and equipment and depreciated accordingly. As a result of the change in accounting policy these items are now recognised as collection assets. The depreciation expense previously charged has been added back to the Comprehensive Income Statement as these assets are no longer recorded under the stated policy for collection assets. The cost of the asset has been deducted from property, plant and equipment and valuation as a collection asset recognised. It has been considered impracticable to restate financial statements before 2009. This is because collection assets have been donated over a number of years and the value and date of receipt is, in a number of instances, difficult to determine.

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STATEMENT OF SERVICE PERFORMANCE FOR THE YEAR ENDED 30TH JUNE 2010 4.1 Care of our Collection

Action Target Achievement Continue to progressively work through the process of identifying, assessing and relocating as appropriate.

• Empty and catalogue six storage containers bringing the total to 25 out of 31.

Achieved − Completed the

emptying of all collection objects from storage in all 31 shipping containers.

− Space was reorganised within off site storage units to accommodate collection objects from the containers.

Focus to be given to large vehicles.

• Priorities: - Three buses - Logging truck - Logging trailer.

Achieved − Construction of bus

shelter commenced − Logging truck under

cover − Relocated and shelter

built.

Continue to ensure all objects are accurately recorded and catalogued in the “Vernon” Database.

• Assess and catalogue all collection objects on display at the Great North Rd site.

• Assess and catalogue all

un-catalogued collection objects at the offsite storage.

• Ensure a further 10% of

records verification which will result in approx 50% of the estimated 8,000 catalogued objects being completed.

Partially achieved. − Ongoing - using

exhibition development as framework.

Achieved Achieved

Ensure conservation work is undertaken using recognised museum practices.

• Fumigation completed as per published schedule.

• All exhibitions of Victorian

garments are displayed in appropriate humidity controlled cabinets.

Achieved Achieved

KEY

Achieved or Exceeded

Partly Achieved

Not Achieved

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Identify, prioritise and plan. Restoration projects are consistent with MOTAT’s operations direction.

• Projects completed per agreed schedule and budget.

Partly achieved. Due to external consent delays and other operational reasons.

• Each collection section will create a collection development plan documenting key artefact and social stories including an acquisition and de-accessioning plan.

Achieved − The decision was made

to take a more holistic approach to the development of storylines. Supported by the Collection Management Plan.

Utilise collection objects that have been identified in our ranked list of top 20 collection objects in the planning and development of either new or upgrading exhibitions. .

• Develop three internal exhibitions.

• Develop internal exhibitions

or displays that include three of the top 20 ranked collection objects.

• Provide updates of

upcoming exhibitions and displays.

Achieved − ‘90º South’ − ‘While you were Away’ − ‘Rattle your Dags’ − Implementation of ‘I am

the Last Tram’ exhibition is underway.

Achieved − 1. Massey Fergusson

tractor used by Sir Edmund Hillary on the Trans Atlantic expedition.

− 2. Tram 11 and the uniform that was made specifically for Gilbert Elliot who drive the tram during the Golden Jubilee celebrations in the early fifties.

− 3. The Iron Lung which was one of the earlier versions developed by Mr Fred Jacobs and is now on display in the Winning the Peace exhibition.

Achieved − Museum-wide invitation

to all employees and volunteers to attend ‘Behind the scenes’ tour of the progress made in the ‘I am the Last Tram’.

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Develop, maintain and communicate the exhibition plan for the upcoming two years.

• Review exhibition development process.

Achieved

Include interactive elements in the development of new exhibitions or displays or upgrade of existing exhibitions or displays.

• All new exhibitions and displays to include at least one interactive element in its design.

Achieved − Film footage included in

90º South together with a space prepared for the educators to utilise for educational programmes.

− Audio and film footage included in ‘While you were Away’ exhibition.

− Tram Barn upgrade includes film footage.

− ‘Rattle your Dags’ exhibition included farm themed costumes for young customer to dress up.

− Film footage is included in the ‘Winning the Peace’ exhibition.

− Interactive digital signage is being developed for ‘I am the Last Tram’ exhibition.

Explore opportunities to introduce technological methods to support the sharing of collection objects and information in the development of new or upgraded exhibitions or displays.

• Explore opportunities to introduce new ‘technology’ methods to communicate information.

• Exhibition signage will:

- Include the human interest story as well as the technical information.

- Be reviewed as it is replaced and upgraded.

Achieved. − All exhibitions include

digital elements. Achieved

Ensure that the customer experience delivery opportunities are incorporated in the planning, design and implementation of all new exhibitions.

• All exhibitions linked to education and holiday experiences wherever possible.

• Source and deliver two

touring exhibitions.

Achieved Achieved − Science Roadshow − Sports Alive.

• Develop a two year exhibition plan.

Partially achieved − Ongoing.

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4.2 Care of our People Action Target Achievement Implementation of Human Resources Information System (HRIS) to more effectively manage all people data ensuring high level of data integrity and quality, value add reporting.

• Implementation of the second stage of the Payroll and HR Information System.

Achieved − As part of the initial roll

out managers are currently using the HR Self Service and providing feedback on the user friendliness of the system.

Continue to incorporate the competency framework in all HR processes.

• Competency framework the foundation for recruitment, and performance development programme.

Achieved − Competency framework

forms a large part of the current annual performance review process.

− Monthly workshops with managers.

Develop roles specifically to provide lively and engaging customer experiences.

• Introduce more roles that directly interact and engage with the customer on a day to day basis.

• Identify roles and increase

their participation in providing an interactive experience for the customer through storytelling and making the Museum come alive.

Achieved − New volunteer

recruitment signage and brochures developed.

Achieved − Recruitment

programme underway for Museum Experience hosts and guides for ‘I am the Last Tram’ exhibition.

− Attendance at Unitec Open Day promoting volunteering at MOTAT.

− MOTAT team met with Christchurch Tram operation.

Expand the customer experience responsibilities of all roles within the Museum to ensure a comprehensive quality experience to the customer.

• Customer service objective included in all annual performance reviews for permanent staff.

− Customer orientation objective included in all permanent employees’ performance objectives.

KEY

Achieved or Exceeded

Partly Achieved

Not Achieved

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Customer orientation culture to be actively supported through all HR processes.

• Ensure all new MOTAT people continue to be included in the induction process.

• Ensure all departing staff

are invited to participate in the Exit Interview Survey.

• Develop linkages that

further blend volunteers into the activities of the Museum.

• Identify new volunteer roles

or areas where increased volunteer support would benefit the Museum.

• Attract more people to apply

for volunteering roles

Achieved Achieved − All departing staff and

volunteers are invited to exit interviews.

Achieved − Museum-wide invitation

to all employees and volunteers to attend ‘Behind the scenes’ tour of the progress made in the ‘I am the Last Tram’.

Achieved − Recruitment campaign

developed for Volunteer roles as tram drivers, conductors and platform assistants.

− Recruitment campaign currently being developed for volunteers in the ‘I am the Last tram’ exhibition that will introduce more volunteer hosting/guiding opportunities.

Achieved − Volunteering at

MOTAT signage is displayed around the site.

Targeted and focused recruitment promoting volunteer opportunities at MOTAT.

• Review all Museum application and appointment documentation.

• Build relationships with

external organisations.

Achieved − Development of

Performance Indicator definitions developed and utilised in the Annual performance Review rating process.

Achieved

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Inclusion of health and safety focus as a performance objective for all individuals.

• Health and safety objective included in all annual performance reviews for permanent staff.

• Include health, safety and

environment awareness as part of the induction process for all MOTAT people.

• Ensure that all staff and

volunteers have ready access and use appropriate personal protection equipment.

• That all frontline permanent

staff and nominated volunteers attend appropriate safety and first aid training.

Achieved − All permanent

employees have Heath & Safety as an objective.

Achieved − Ongoing Achieved − Health and safety

guide updated and roll out of the new booklet completed to all staff, volunteers and Board members.

Achieved − Completed training:

First aid training and refresher. Forkhoist certification Conflict resolution Armed hold up training Personal safety training Wormald fire extinguisher training

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4.3 Museum Experience Action Target Achievement Develop ways in which to encourage an increase in volunteer presence in workshops during Museum opening hours.

• Explore ways to enhance the visibility of restoration workshops for customers, including DVDs.

Achieved − Weekend tours

showcasing MOTAT collection and restoration work of volunteers.

− Tailored educational wokshops – Unitec Engineering students.

Raise the profile of the Walsh Memorial Library within the wider community.

• Increase research group promotional days for external interest groups from four to five.

Achieved

Identify and carry out oral history interviews.

• Complete eight interviews representing circa 30 hours of interview times.

• Ensure 100% of all master

copies are deposited with Alexander Turnbull Oral History Unit.

Achieved − Target exceeded

18 interviews, 32.2 hours.

Achieved

Integrate Library activities into holiday experiences. Network with school librarians and National Library Schools Services.

• Average 130 participants each day of holiday experience

• Library staff to attend at

least one meeting in each of the five school regional areas.

Partially achieved − 128 average.

Achieved

Develop and host a sponsored essay competition and photographic exhibition for senior students.

• One of each to be held.

Achieved

Continue to address backlog of cataloguing.

• Add 1200 records to the database representing 10% of the approx. total of 13,000.

Achieved − 1,357 records added.

Continue to address backlog of archival cataloguing.

• An additional 600 records added to database from an estimated 36,000 items.

Achieved − 4,087 records added.

KEY

Achieved or Exceeded

Partly Achieved

Not Achieved

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Ensure procedures are effective in dealing with external enquires. Over the next three years MOTAT embraces and demonstrates the benefits of living and working in a ‘digital society’.

• 100% of all information enquires are responded to by the following work day.

• Develop a Digital Strategy paper for the Museum.

Achieved Achieved

External cataloguing to Te Puna National Database.

• Complete 15% of book stock bringing total to 50% of total book stock.

Achieved − 15.4%.

Maintain high level of credibility within the education sector. Support and participation within the teacher network. Continue development of early childhood programmes.

• Secure a new LEOTC contract with the Ministry of Education.

• Achieve 25,000 student

visits. • Host two education

‘reference group’ meetings. • Host three teacher events. • Sponsorship, Auckland

Primary Principals Association.

• Achieve 3000 students.

Achieved Achieved − 27,040 students. Achieved Achieved Achieved − 4,266 students.

Develop and run school holiday experiences that stimulate the mind while having fun. Continue themed events.

• Design and implement four school holiday experiences

• 5000 attendees per holiday

week. • ‘Live’ day operates every

3rd Sunday. • Increase theme events from

four to five. • Consider extending/ varying

opening hours. • Improve MOTAT Mates

renewal rate.

Achieved

Achieved

Achieved

Achieved Achieved Achieved

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4.4 Site and Environment Action Target Achievement Building maintenance and projects.

• Weekly site inspections. • Complete approved projects

on time and on budget.

Achieved Achieved

Regular meetings with the Zoo, TAPAC and Western Springs College to discuss joint solutions to common issues i.e. parking, marketing.

• Meet quarterly and explore joint activities with precinct neighbours including the Zoo and TAPAC.

• Submit a proposal to

Auckland City to address car parking issues in the Western Springs area.

• Submit a proposal to

encourage Auckland City to consider a heritage tramway within the viaduct precinct.

Achieved Achieved

Achieved

Effective management of Security Services contract. Effective management of internal security policies. Effective management of Collection Disaster Recovery Plan.

• Achieve Key Result Areas set out in contract.

• Draft security policy for

inclusion in management manual.

• All sections of the Museum

are fully aware of procedures set out in the planning document.

Achieved Achieved Achieved

• Progress the construction of the Aviation Display Hall

Achieved − Construction

commenced January 2010.

KEY

Achieved or Exceeded

Partly Achieved

Not Achieved

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4.5 Sustainability Action Target Achievement Implement department business plans to achieve customer numbers.

• Increase customer numbers to 200,000.

• Increase MOTAT Mates

sales to 2,500.

Achieved − 266,273 customers. Achieved − 3,015.

Review existing and develop new revenue streams.

• Review admission prices. • Review merchandise

channels. • Increase shop sale revenue

by 5%. • Generate $10,000 from

functions. • Identify and generate

$100,000 from other opportunities as they present themselves.

Achieved Achieved

Achieved − 14.3%. Achieved Achieved

Free admission days. Support community and charity events with ‘Mobile MOTATs’.

• One offer per Council area. • Implement (Free) ‘Senior

Day’ programme. • At least one in each Council

area. • Provide free use of facilities

to not for profit special interest groups within the community.

Achieved Achieved Achieved Achieved

Develop best practice waste / recycle initiatives. Water conservation.

• Demonstrate sustainability to customers.

• Paper reclamation for use

by the Zoo. • Recycle roof water for toilet

flushing bringing a total of two buildings completed.

• MOTAT will issue its first

sustainability report at the end of 2010.

Achieved Achieved − 105.32 kg to May

2010. Achieved

KEY

Achieved or Exceeded

Partly Achieved

Not Achieved

72

In October 2008 the MOTAT Board adopted the Institute of Directors policies and best practices as its guiding principles.

• The MOTAT Board will operate the following subcommittees: Audit; Fundraising; Project Control Group and Remuneration.

• Develop the relationship

with the Territorial Local Authorities and individual Councils.

• Develop the relationship

with the MOTAT Society and encourage it to set out its objectives and areas where it can assist the Museum.

• Conduct an internal

review/self assessment for each Board Member.

Achieved Achieved Achieved Partly achieved. Target amended at Strategic Planning day in April 2010 and Governance workshop planned.

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In Appreciation The following local authorities meet the net operating cost of maintaining, operating and developing the Museum: Auckland City, Franklin District, Manukau City, North Shore City, Papakura District, Rodney District, and Waitakere City. The Museum is grateful for the support and advice provided by the members of the Electoral College who approve the annual museum levy.

TEAM MOTAT

Heather Adams Leslie Adams John Addis D.R. Albrechtsen Peter Allen Constance Anderson Graham Anderson Phillip Anderson Desmond Andrews Ben Andrews David Annan Gordon Armstrong Noel Ashley Tutau Atiau Michael Austin Stephen Avery Vernon Balance Thomas Baker Robert Barron George Bath Malcolm Beaton Michael Beck Ken Beckett Janet Beech Ann Bell Graham Bell Kerry Bennett Mac Bettjeman Oriel Bickerton David Blundell Henry Bolton Roger Boud Joshua Brett John Brewin Christina Brooke Clarence Brown Debbie Brown Warwick Brown Doug Bunting Peter Burch Eric Burns Stan Butler Peter Butterworth Andrew Cageo Peter Cairncross Chris Cameron Stewart Capon Clifford Cashmore David Cawood Christopher Cayzer Maurice Challinor Albert Chan Leyton Chan Vincent Chan Mary Chantry Peter Chaplin Mike Chatfield Lisa Chen Malcolm Cheyne Graeme Choat Wah Chong Brian Claney

John Clifford Grant Cole Micaela Cole Sheila Coltman Alan Coombs Mark Cooper Tim Cooper Samantha Cortez Pat Corkery Tom Cotter Allan Coulston Reginald Coxell Ava Crocker Richard Croker Matthew Cross Laurie Cross Nigel Cruse Eric Culpitt Roger Curl Alan Curtis Ian Curtis Frazer Dale Bill Dangerfield Andrei Djoulai Jeremy Dobbie Wendy Donald Earle Douglas James Duncan Graham Dyer John Dykes Paul Eaton Wailin Elliott Bryce Ellis Leonard Ellison Jim Ellyett Sandra Engl Mark Evans John Fairburn Terry Farrell Kenneth Fleet Thomas Flexton David Foster Robin Foubister Bill Fox G.F. Fox Deryck Freeland Andy Freer Mervyn Frew Richard Frewin Philip Furner Ray Gager Gaynor Gallaher Patsy Gellatly Claire Gellatly Edmund Gibson David Gilbert Richard Gillet Juliet Gilmore Graeme Gleeson Steven Gleeson Graham Godbeer Ross Goldsworthy

Peter Goodwin Paul Gourley David Graham Les Graham Robert Graham David Graham Ken Green Neil Green Ian Greig Bruce Grenville Russell Grey John Grubner Don Guthrie Theresa Hackett Fred Hadwin Des Hall Walter Halliwell Brian Hambly Donald Hamilton Chris Hammond C Harding Frank Harker Megan Harvey David Harvey Donna Hatch Neville Hay Barrie Hendricksen Kim Heppner Garry Higgins Ted Higgins Bruce Hirtzell Chris Hodgetts J.H. Hogan Andrew Holemby John Holland Erik Holst Christof Horlacher Megan Horton Dexter Howard Leo Hsiung Rex Hurley Megan Hutching Toby Hutton Glen Ingram Rhys Inwood William Irwin Brian James Evan James Michael Jarka Simone Jentsch Bob Jessopp Jared Johanson Bruce Johnson Allen Jones Brent Jones John Jones Wendy Jones Eric Judd Graham Judd David Kannu Jessica Keogh Mark Kilpatrick

Antoaneta King Austin King Roy Kings Irene Kingwill Barry Kraack Murray Lane Don Larsen Bruce Lawson Ted Leach Grahame Leafberg Fei Hung Lee John Lee Keith Lennan David Lennard Jamiee Lewis Hugh Lithgow Andrew Long Dennis Lowden Emma Lowe Clive Lye David Lye Brian Lyes Michael MacDowell Aaron Mackesy Jack Maddox Bruce Mai Ken Mardle David Martin Dennis Marwood Scott McAllister Andrew McCartney Gary McGorrery Ken McGrath Gordon McLean Tara McLeod Dean McQuoid Lynne Melton Cole Mendoza Tony Messenger Catherine Miller Ian Mison Mary Molloy Roy Montrowe Lex Moodie Ronald Morrison Kinjoji Nasau David Nevin Kenneth Newland John Nicholson Jennifer Northover Robert Norton Graham O’Keffe John O’Bren Coralie O’Hara John O’Neil Denis O’Ryan Paul O’Ryan Don Olliff John Olsen Shelley Osborne Sam Padey Catherine Palmer

Roanne Pamplin Kinnon Pang Alan Parr Albert Parrington Leslie Parsler Stuart Parsons Theresa Parsons Clinton Pearce Ronald Pearce Barry Phillips Grant Philpott Amiria Pihema Williams David Pitt Gregory Pittams Andre Pointon Jonathan Pote Herbert Powell Oliver Pownall Bruce Pullar Graeme Quayle Martyn Radford Ken Ramsay Grant Reay Rob Reece Owen Reeve Karne Reeves Matthew Rew Heypinkie Reynolds Josh Ringrose David Robb Barry Robert Alola Robertson Collin Robertson Bridgette Robinson Graeme Rodgers Murray Rolfe Dave Ronson Brian Rosenfeldt Mark Rosney Allan Rudge J. Salmon Jim Savage Taryn Scott Andrew Searle Peter Selby Phillip Seward Mary Shorthouse Cheuk Sang Shum Jane Simmonds Jennifer Simpson Chris Siver Phil Small Kem Smart Alex Smith Anna Smith Michael Smith Ray Smith Wayne Smith Nicholas Smythe Christopher Sommer Paul Spearpoint R.B. St Paul

Brian Stanish Jess Stanners Elizabeth Steiner Les Stenersen H. Sterling Ian Stewart W. John Strevens Norman Summers Henry Swan John Syme Cliff Tait Maxwell Tanner John Tarbuck Alan Taylor Douglas Taylor Steve Taylor Roberta Te Wheoro Marie Thomas Laurie Thompson Shivangi Topiwala Edgar Tredrea Kerry Turner William Tweed Karin van der Merwe Harry van der Vossen John Van Duivenboden Paul Venkatrao Holly Wade Mark Wade Denis Wadsworth Jamie Wagner Peter Wallker Dugan Walker Karen Walters Don Webb Monique Wheat Peter Wheeler Angela White Keith White Brent Whiteley Thomas Whyte David Wighton John Wilding Graeme Wilkinson Ellen Williams Keith Williams Nicole Williams Richard Williams Ron Williams Lyndsay Wilson Ronald Wilson Jocelyn Windsor John Wolf Ken Wood Keith Woodward Ken Wright David Young

Peter Drummond Chairman Paul Bayly Deputy Chairman Chris Chitty Board Member Brian Henshall Board Member Albert Lovell Board Member John Mounce Board Member Tom O’Connor Board Member Bill Rayner Board Member Neil Reid Board Member Ross Sharp Board Member Jane Simmonds Board Member Vicky Taylor Board Member Colin North Secretary

Jeremy Hubbard Museum Director Derek Grieve Manager Museum Operations Warwick Nicoll Fundraising Manager Peter Elderkin Finance Manager Robyn Winks Exhibition & Planning/HR Manager Glenn Gairdner Museum Experience Manager Megan Wishart Registrar Craig Godfrey Museum Environment Manager Angela Willis Marketing Manager Megan Wishart Library Manager

Norm McKelvey Aviation John Sansom Book Binders Lyndsay Whittle Bus John Walker Fire & Emergency Matthew White Military Ken McGrath Printing Graham Anderson Rail Ian Hambly Road Transport Ken Pointon Steam David Crozier Telecommunication Colin Zeff Trams Oriel Bickerton Victorian Village

MOTAT BOARD DEPARTMENT LEADERS VOLUNTEER COLLECTION MANAGERS