CELCOM BUSINESS

UM-CELCOM DATA PLAN PACKAGE FOR UM STUDENTS (2020)

Fastest networkat 117Mbps with a download speed

of 14.97Mbps.

CELCOM HAS THE BEST COVERAGE AND SPEEDUnprecedented access and high speed internet on the Best 4G LTE network.

GSM 3G 4G LTE

Largest 4GAvailability with signal access 86.8%

of the time.

No.1in Upload Speed Experience at

a swift 6.3Mbps

Best voice callwith 99.57% success rate without

dropped calls.

Source: MCMC Network Performance Report 2018

SmoothVideo Experience with a score of

61.2 out of 100 points.

Source: Opensignal Awards – Mobile Network Experience:

Malaysia report April 2019.

CELCOM

FIRST GOLD

MONTHLY COMMITMENT

MONTHLY INTERNET

QUOTA

CALL

WHATSAPP & WECHAT

VIDEO WALLA

RM50*

30GBON 2G, 3G & 4G NETWORK

UNLIMITED CALL

30GB

UNLIMITED

CELCOM PLAN FOR UM

*Price not include SST*Paid by UM

FIRST™ GOLDVoice & Internet

AAAAAAA

1. What is FIRST™ Gold for UM plan? FIRST™ Gold for UM is an exclusive plan and in collaboration with Celcom. It gives a greatInternet experience with both internet and voice offerings for UM students to participate inthe eLearning activities while enjoying social and learning networks through various digitalplatforms.

2. Who can sign up for FIRST™ Gold for Business?Selected UM active students who will be identified by UM to facilitate them in the eLearningactivities throughoutSemester 2, Academic Session 2019/2020.

3. What is covered under the unlimited calls to all networks?The unlimited calls apply to all networks and for domestic usages within Malaysian networkswhichEXCLUDE the following:

● Toll-Free numbers i.e. 1-300/1-800/600● any numbers with special charges ie. 121, TM100, 1MOCC, IDD, international calls toSingapore and IDD, border calls to Brunei.

● SMSat 20 cents/sms to all networks.

Note: ▪ Students are responsible to pay for any additional charges incurred for using the above

featureswhich are not included in this package.

FIRST™ Gold For UM Plan - Frequently Asked Questions

4. What is unlimited social apps on Whatsapp and Wechat?The unlimited usagewill apply onWhatsapp andWechat available features including video calls.

5. Which video streaming services can I use with Video Walla™?This Video Walla™ features cover 30GB with selected video partners ie. Iflix, Netflix, Youtube etc.VideoWalla™ quota will only be consumed if you stream via the apps of our VideoWalla™ selectedvideo partners as described in this package ONLY.

6. What do I get for FREE Weekend Internet Quota?● Youwill enjoy FREE 2.5GB Internet Everyweekend (fromSaturday, 12.00am to Sunday, 11.59pm).● This feature will be refreshed at the end of every weekend and replenished at the start of every

newweekend.● Any unused FREEWeekend Internet Quotawill be forfeited at the end of theweekend period.

7. How to discover Celcom network?Our network is performing as expected at your search location. To check your coverage, please visitCelcomNetworkChecker at https://www.celcom.com.my/support/network-checker

8. Celcom Customer SupportPlease contact Celcom Helpdesk Support/Call Centre for technical support and assistance ifnecessary by contacting 1111 (Celcom user) or 6019-6011111 (Non-Celcom user). Alternatively, pleasevisit https://www.celcom.com.my/about-celcom/support

For more information on Celcom Business, contact our dedicated Account ManagerARIFF BAKAR ariff.abu@celcom.com.my

Visit us at:

www.celcom.com.my/business

Celcom

Celcom Axiata