CCHPublications–FolioViews4 · CCH Publications – Folio Views 4.7, your Windows account will...

Installation GuideCCH Publications – Folio Views 4.7

M814-2-10

CCH Publications – Folio Views 4.7 Installation Guide

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Table of Contents INTRODUCTION ........................................................................................................................................ 2 SYSTEM REQUIREMENTS...................................................................................................................... 2 NOTICE TO CCH LIBRARY – FOLIO VIEWS 4.3 AND LES COLLECTIONS CCH – ARIANE USERS........................................................................................................................................................... 3 BEFORE YOU INSTALL CHECKLIST................................................................................................... 3 INSTALLING CCH PUBLICATIONS – FOLIO VIEWS 4.7 FOR THE FIRST TIME...................... 4

INSTALLING ON A SINGLE COMPUTER (STANDALONE)................................................................................ 4 INSTALLING ON A NETWORK FOR MULTIPLE USERS.................................................................................... 9

Installing CCH Publications – Folio Views 4.7 on a Network Server.................................................. 11 Setting Up User Computers to Run CCH Publications – Folio Views 4.7 From the Network ............. 17

INSTALLING CONTENT UPDATES TO YOUR EXISTING CCH PUBLICATIONS PRODUCT 18 INSTALLING CONTENT UPDATES ON A SINGLE COMPUTER (STANDALONE) .............................................. 18 INSTALLING CONTENT UPDATES ON A NETWORK ..................................................................................... 19

ADDING TITLES TO AN EXISTING PRODUCT................................................................................ 20 ADDING TITLES ON A SINGLE COMPUTER (STANDALONE) ........................................................................ 20 ADDING TITLES ON A NETWORK INSTALLATION ....................................................................................... 21

INSTALLING NEW CCH PUBLICATIONS PRODUCTS AND RUNNING MULTIPLE PRODUCTS................................................................................................................................................ 22

INSTALLING MULTIPLE CCH PUBLICATIONS STANDALONE PRODUCTS ON A SINGLE COMPUTER ........... 22 INSTALLING MULTIPLE CCH PUBLICATIONS NETWORK PRODUCTS ON A SINGLE ADMINISTRATIVE COMPUTER ............................................................................................................................................... 23 INSTALLING MULTIPLE CCH PUBLICATIONS NETWORK PRODUCTS FROM MULTIPLE ADMINISTRATIVE COMPUTERS ............................................................................................................................................. 23 INSTALLING CCH PUBLICATIONS STANDALONE PRODUCTS ON A CCH PUBLICATIONS ADMINISTRATIVE COMPUTER ............................................................................................................................................... 23 INSTALLING COMBINED ENGLISH & FRENCH CCH PUBLICATIONS PRODUCTS ON THE SAME COMPUTER 23 INSTALLING CCH LIBRARY – FOLIO VIEWS 4.3, CCH PUBLICATIONS – FOLIO VIEWS 4.7 PRODUCTS AND LES COLLECTIONS CCH – ARIANE ON THE SAME COMPUTER................................................................... 24

TROUBLESHOOTING THE INSTALLATION.................................................................................... 24 INSTALL REQUIRES ADMINISTRATIVE PRIVILEGES.................................................................................... 24 NETWORK SETUP OPTION IS GREYED OUT................................................................................................ 24 CANNOT COMPLETE INSTALLATION AFTER FORCED REBOOT................................................................... 24 ROLL-OUT SILENTLY TO USERS ON THE NETWORK................................................................................... 24 LAUNCHER SHORTCUT DOESN’T WORK ON NETWORK USER COMPUTER................................................. 24 LINKS BETWEEN INFOBASES DO NOT WORK AS EXPECTED / UNC PATHS............................................... 25

UNINSTALLING CCH PUBLICATIONS .............................................................................................. 25 UNINSTALLING CCH PUBLICATIONS – FOLIO VIEWS 4.7 .......................................................................... 25 UNINSTALLING CCH LIBRARY – FOLIO VIEWS 4.3 ................................................................................... 27 UNINSTALLING LES COLLECTIONS CCH – ARIANE................................................................................... 27

APPENDIX A: USING A SILENT INSTALL TO SET UP NETWORK USERS. .............................. 28


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INTRODUCTION CCH publishes specialized tax, legal, human resources and financial content electronically on the Folio Views platform. All content is organized into libraries published under the corresponding CCH Publications brand name: CCH Tax, CCH Legal, CCH Business and CCH Financial. Each of the CCH Publications product is made up of a number of individual product titles each of which corresponds to a Folio Views infobase. When you purchase CCH Publications, you may purchase all product titles available in that publication or you may purchase various groupings of titles. The install code distributed with your CCH Publications DVD-ROM keeps track of what you purchased and what you have access to.

After you install your CCH Publications for the first time, you may want to add to it from time to time. You may do this in one of three ways: updating content (infobases) included within your existing CCH Publications product, adding new infobases (titles) to your existing CCH Publications product, or purchasing additional CCH Publications industry products.

This document describes how to do the following:

• Install CCH Publication – Folio Views 4.7 on your computer for the first time

• Install periodic product title updates (infobases) for your CCH Publications product

• Install newly purchased product titles (infobases) for use with your existing CCH Publications product

• Install additional or multiple CCH Publications products

System Requirements The following table outlines both the minimum and recommended system requirements for installing and running CCH Publications – Folio Views 4.7 under Windows 98, Windows NT 4.0, Windows 2000, and Windows XP Professional. To ensure that Folio Views runs properly, you must have the following:

Processor Pentium IV or better (Dual Core processor is recommended)

Operating systems • Windows 2000 SP4, XP SP3 • Windows Server 2000 SP4, Windows Server 2003

Network File Systems • NTFS • FAT32

RAM Minimum 1 GB of RAM (2 GB or higher is recommended)

Note: RAM requirements are highly dependent on the operating system used. Please refer to the documentation provided with your operating system for minimum and recommended RAM requirements.

Disk space The disk space required for the installation varies depending on the type of installation selected and the CCH Publications product to be installed.


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Monitor SVGA 800x600 monitor (1024x768 recommended), 65,000 colours

Printer Laser printer with a minimum of 4 MB of memory (16 MB recommended) or inkjet printer.

CD/DVD drive (depending on the product) A CD or DVD drive is required to install the program.

Adobe Reader™ Version 9.0

Internet Connection To access Internet, Internet Explorer 5.5, 6, 7 or 8.0, is required.

Notice to CCH Library – Folio Views 4.3 and Les Collections CCH – Ariane Users The CCH Publications – Folio Views 4.7 program requires you to perform a new installation. We recommend that you leave CCH Library – Folio Views 4.3 as well as Les Collections CCH – Ariane on your system as a back-up until you have completed upgrading all your subscription products from the various industries (Tax & Accounting, Business, Legal and Financial Planning) to CCH Publications - Folio Views 4.7. CCH Library – Folio Views 4.3 and Les Collections CCH – Ariane will work on your computer until the infobases expire. You may use CCH Library – Folio Views 4.3 and CCH Publications - Folio Views 4.7 on the same computer at the same time.

Before You Install Checklist To ensure a smooth installation, we recommend you complete the following checklist before you install CCH Publications – Folio Views 4.7.

General Checklist (All Installations)

• Check that the target installation computer meets the stated system requirements. See System Requirements on page 2.

• Locate the 18 character install code (######-######-######) provided on the CCH Publications DVD-ROM sleeve. Make sure you have this handy for the installation.

• If you are installing in a Windows NT, Windows 2000 or Windows XP Professional environment that uses restricted rights profiles, ensure that the Windows account you will use has at least Power User privileges. Administrative privileges are not required for the installation. After the installation, CCH Publications can be run under any Windows user account that has read/write access to the infobase folder.

• Determine whether you want to perform a standalone installation (install on one computer for use by one user) or a network installation (install on a network for use by multiple users).

• Refer to your CCH invoice/order to confirm whether you purchased a single user license or a multiple user license.

• Check for sufficient disk space. See System Requirements on page 2.

• It is recommended that you close all active applications.


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Standalone Installation (Install on One Computer for One User)

• Determine where you want to install the Folio Views program files.

• Determine how you want to access the CCH Publications infobases. You may run the infobases from the DVD-ROM or from your computer’s hard drive (requires you to install infobases on your computer hard drive).

• Determine where you want to install the CCH Publications infobases and data files. The destination folder must be read/write accessible under the user’s Windows account.

Installing CCH Publications – Folio Views 4.7 for the First Time Depending on your license agreement, you can install CCH Publications – Folio Views 4.7 on a single computer for your own personal use or on a network for use by several people in your office. The installation program guides you through the installation process by prompting you for information and automatically determining your system configuration and available disk space.

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: If you are installing CCH Publications – Folio Views 4.7 under these operating systems and you are running under a restricted rights profile environment, your Windows account will need at least Power User privileges to install CCH Publications. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. For more information, contact your system administrator.

Installing on a Single Computer (Standalone) The installation program installs the CCH Publications – Folio Views 4.7 software on your computer and any selected infobases. Depending on your requirements, you may also choose to install some or all of the infobases on your computer, or you may run them directly from the CCH Publications DVD-ROM.

To install on a single computer for the first time:

1. Start your computer and log in (if necessary).

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. For more information, contact your system administrator.

2. Insert the CCH Publications – Folio Views 4.7 installation DVD-ROM into the DVD drive.

3. Click the Windows Start button and then click Run.

4. In the Open field, type the following command line, where <drive letter> is the drive letter of your DVD drive, and then click OK.

<drive letter>:\Setup\Setup.exe For example, if your DVD drive letter is D, then type the following and click OK:

D:\Setup\Setup.exe 5. Select the language used during the installation and click Next. This will be the default

language for the application, but it may be changed at any time.


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6. InstallShield starts and prepares to begin the installation. Click Next to proceed.

7. Review the terms of the license agreement. Click I Accept the Terms of the License Agreement and then click Next.

8. Type your name, your company name, and your install code in the provided fields. Click Next to proceed.


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9. Click the option that corresponds to the type of installation you want to perform and click

Next. Do one of the following:

• Run all infobases from the DVD-ROM (least disk space required) – If you want to run all infobases from the CCH Publications DVD-ROM instead of installing them on your computer, click Compact Install. This installs only the Folio Views software on your computer. You will always need the CCH Publications DVD-ROM available to view CCH Publications materials.

• Install some infobases on your hard drive and run the remainder from the DVD-ROM – If you have room on your computer’s hard drive and you want to have some infobases installed locally for quick access, click Custom Install. You will then be prompted to select which of the infobases you want to install locally. All non-selected infobases will be run from the CCH Publications DVD-ROM.

• Install all infobases on your hard drive (most disk space required) – If you have sufficient disk space and want all infobases installed to your computer, click Full Install.

Note: If you want to perform a network install, see Installing on a Network for Multiple Users on page 9.

You will find your install code on your CCH Publications – Folio Views 4.7 DVD-ROM sleeve.


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10. Specify the appropriate destination folders and click Next to proceed. You must specify a folder for the Folio Views 4.7 application and a folder for the infobases and application data files. By default, the destination folders are: C:\Program Files\CCH Library 4.7 and C:\Program Files\CCH Library 4.7\NFO respectively. You may accept the default destination folders or use the Browse button to select another folder.

Important: You must install the infobases and application data files to a folder that is writeable under the user’s Windows account. If you are installing the software for another user, you must either grant full access privileges to the folder to which you want to install the infobases and application data files, or install to a folder that already has that access (for example, My Documents/User_Name).

If you are installing on a single machine that will be used by multiple users, specify an infobase destination folder that is write-accessible to all users at all times, regardless of their login privileges. For most recent Windows operating systems, we recommend that you set the infobase destination folder to C:\Documents and Settings\All Users\Application Data\CCH Library 4.7\NFO and grant full access privileges to that folder. (The Documents and Settings\All Users folder may be hidden on the user’s system. To display this folder, start Windows Explorer, go to the Tools menu, and click Folder Options. On the View tab, click Show Hidden Files And Folders under the Advanced Settings section and then click OK.)

11. TaxWorks Daily and Protos require a separate subscription. In the event where you subscribed to one or both products, select the appropriate check box(es) to enable it/them. Specify the folder(s) where you installed the infobase(s) and click Next. Otherwise click Next to proceed.


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12. Custom Installations only. Check the infobases you want installed on your computer hard

drive. To expand the infobase lists, click the + sign to the left of the title. Click Next to proceed.

Note: A description of the highlighted infobase appears on the right side of the panel.

13. Review the selections you have made. If you want to change anything, click Back to go to the

appropriate panel, complete the adjustment, and click Next to move forward again. Otherwise, click Next to proceed.

The installation program begins installing and setting up the software and infobases as specified.

14. On the Finish panel, click Finish to end the installation. CCH Publications – Folio Views 4.7 is now installed on your computer.


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Installing on a Network for Multiple Users You can install CCH Publications – Folio Views 4.7 on a network computer for multiple users. This is a two step process. First, you must perform a network install to place CCH Publications – Folio Views 4.7 on a network folder that is read/write accessible by all users (either via a single UNC path or a single mapped drive letter that all users and the administrative machine can refer to). Once CCH Publications – Folio Views 4.7 is installed on the network drive, all users must set up their computer to use that shared network installation by running the ADDFVUSR.EXE program from the \Network\Setup folder. The ADDFVUSR.EXE program will simply install shortcuts and icons in the appropriate places.

Note: Users may want to run this program themselves (requires Power User privileges as a minimum) or a system administrator may add the executable to an automated login script for deployment. Power User privileges are not required to run CCH Publications.

The following diagram illustrates the network installation process.


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Step 1

The Administrator starts CCH Publications – Folio Views 4.7 Setup from an administrative computer. The Administrator performs a network installation to a network folder that is accessible by all users.

Step 2

Each user runs the ADDFVUSR.EXE program from the Publications – Folio Views 4.7 shortcuts on his/her computer.


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Detailed procedures for each step follow below:

Installing CCH Publications – Folio Views 4.7 on a Network Server Use this procedure to install CCH Publications – Folio Views 4.7 to a network folder that is accessible to all individuals who will use the CCH Publications.

To install on a network server:

1. Determine which computer will be the administrative computer. The administrative computer is the computer from which you will install and administer CCH Publications – Folio Views 4.7 within in your company.

Note: The administrative computer may also function as a network user computer. Multiple networked CCH Publications products may be administered through this machine. Standalone (local) CCH Publications products may not be installed and run on this machine.

2. Start the administrative computer and log in (if necessary).

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Contact your system administrator for more information.



5. In the Open field, type the following command line, where <drive letter> is the drive letter of your DVD drive and then click OK:


D:\Setup\Setup.exe 6. Select the language used during the installation and click Next.


8. Review the license agreement. Click I Accept the Terms of the License Agreement and click Next.

9. Type your name, your company name, and your install code in the fields provided. Click Next to proceed.


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10. Click the Network Install option and click Next.

11. Click the New Network Installation button.

You will find your install code on your CCH Publications – Folio Views 4.7 DVD-ROM sleeve.


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12. Specify the appropriate network installation options and click Next.

Important! Make sure you specify unique and descriptive labels for the Network Installation Name and the CCH Launcher Shortcut Icon Text. These labels will be needed to identify this network installation in cases where a single administrative computer hosts multiple CCH Publications – Folio Views 4.7 network installations, or in cases where users run multiple CCH Publications – Folio Views 4.7 network products.

Do the following:

a. In the Network Installation Name field, type a name that describes the network installation. You will need this name to uniquely identify this installation in the event that you set up multiple CCH Publications products for network use. For example, use the name TaxWorks when installing a network version of the CCH TaxWorks Publications.

Note: Special characters (\ / : * ? “ < > |) should not be entered in this field as they could cause CCH Publications not to work properly.

b. If you want to install a shortcut icon to the user setup program (ADDFVUSR.EXE) on the administrative computer’s desktop, select the Create shortcut to user setup files on administrator’s desktop check box.


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Note: You can use this shortcut icon to set the administrative machine up as a network user or you can send the shortcut to users to set up themselves as network users.

c. Type the name that will be used for the CCH Launcher icon on the end user’s desktop in the Use This Name field. You may want to use the same name you specified in step a.

Note: Special characters (\ / : * ? “ < > |) should not be entered in this field as they could cause CCH Publications not to work properly.

d. You can run infobases directly from the CCH Publications DVD-ROM or you can install them to the hard drive and run them from there. If you plan to run any of the infobases directly from the CCH Publications DVD-ROM, specify where the CCH Publications DVD-ROM will be located. Do one of the following:

• The Same Drive you Are Installing From – Click Source DVD-ROM if users will run the infobases directly from the DVD drive in which the installation DVD-ROM is now inserted.

• Another Local DVD Drive – Click Local DVD-ROM Drive Letter and type the drive letter corresponding to the DVD drive into which the CCH Publications DVD-ROM will be inserted.

• Somewhere on the Network – Click Network Mount and specify the network path.

13. Specify the appropriate destination folder(s) and click Next.

Important! The files must be installed to a network location that will be read/write accessible to all intended users and the administrative machine either through a single UNC path (see notes below) or through a single mapped drive (same drive letter mapping for all users). Consider the following examples:

UNC Example – If you perform a network install to a UNC path such as \\apps\research\CCH which is accessible to all users, then users must connect to \\apps\research\CCH to run the user setup program (see the next procedure). If users connect to \\apps\research\CCH using a mapped drive to run the user setup program, it will not work properly.

Mapped Drive Example – If you perform a network install to mapped network path such as M:\research\CCH which is accessible to all users, then users must connect to that path using the mapped drive M on their own computer. If users connect to the path using a UNC path or another drive letter mapping, the user setup program will not work properly.

Note about UNC paths: UNC paths with spaces may cause problems linking between infobases. Do not include spaces in UNC paths. All UNC paths must be in the form: \\<server name>\<share name>\<install folder>.

By default, the installation directories are: C:\Program Files\CCH Library\Network_Installation_Name and C:\Program Files\CCH Library\Network_Installation_Name\NFO where:

Network_Installation_Name is the name of the CCH Publications product you are installing. The infobase and data files folder must be read/write accessible to all users.

Note: We recommend that you install the infobases in a directory separate from the Folio Views 4.7 software such as a NFO subfolder of the installation directory.


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14. TaxWorks Daily and Protos require a separate subscription. In the event where you

subscribed to one or both products, select the appropriate checkbox(es) to enable it/them. Specify the folder(s) where you installed the infobase(s) and click Next. Otherwise, skip this window by clicking Next.

15. Check the infobases you want to install to the designated infobase destination folder. To

expand the infobase lists, click the + sign to the left of the title. Click Next to proceed.

Note: A description of the highlighted infobase appears on the right side of the panel.


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16. Review the selections you have made. If you want to change anything, click Back repeatedly

to go to the appropriate panel, make the change, and click Next to move forward again. Otherwise, click Next to proceed.

The installation program begins installing the software and infobases as specified. During this time you will see a number of progress panels and dialog boxes.

17. On the final panel, click Finish.

CCH Publications – Folio Views 4.7 is now located in the designated network folder. That folder contains two directories: Support and Setup. The Support folder contains the product documentation and other support tools. The Setup folder contains the files that are required to set up network users (shown below).

18. Set up network users. See Setting Up Users to Run CCH Publications – Folio Views 4.7

From the Network below.


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Setting Up User Computers to Run CCH Publications – Folio Views 4.7 From the Network Use this procedure to set up individual user computers to run CCH Publications after you’ve installed the CCH Publications to a network folder.

To set up user computers from the network:

1. Perform a network install of CCH Publications – Folio Views 4.7 to a network drive that is accessible to all users, either via a single UNC path or a single mapped drive (same mapped drive on all user computers and the administrative machine). See the previous procedure.

2. To start the installation process, proceed as follows:

Send shortcut to users. If you created a shortcut to the user setup files on the administrator’s desktop, you may send that shortcut to the appropriate users via email. Instruct users to run the shortcut to start the installation.

Manually start the installation. Access the first user’s computer and log in (if required).

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional users: To install CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Contact your system administrator for more information.

Click the Windows Start button and then click Run. In the Open field, type the following command line, where <network path> is the path to the shared location containing the network installation files (from step 1), and then click OK:

<network path>\Network\Setup\addfvusr.exe For example, if your network path is K:\CCH Library, then type the following and click OK:

K:\CCH Library\Network\Setup\addfvusr.exe For example, if your network path is \\apps\research\CCH, then type the following and click OK:

\\apps\research\CCH\Network\Setup\addfvusr.exe Important! Users must access the user setup program according to how the network installation was performed, either through a UNC path (see notes below) or the same mapped drive letter. Consider the following examples:

UNC example – If the network install was performed to a UNC path such as \\apps\research\CCH that is accessible to all users, then users must connect to \\apps\research\CCH to run the user setup program (see the next procedure). If users connect to \\apps\research\CCH using a mapped drive, it will not work properly.

Mapped drive example – If the network install was performed to a mapped network path such as M:\research\CCH that is accessible to all users, then users must connect to that path using the mapped drive M on their own computer. If users connect to the path using a UNC path or another drive letter mapping, the user setup program will not work properly.

3. Select the language used during the installation and click Next. This will be the default language for the application, but it may be changed at any time via the CCH Publications Launcher.


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5. Review the license agreement. Click I Accept the Terms of the License Agreement and click Next.

6. Specify the appropriate local destination folder and click Next to proceed. You must specify a folder for the application files such as product documentation files and CCH Publications icon. By default, the destination folder is: C:\Program Files\CCH Library 4.7. You may accept the default destination folder or use the Browse button to select another folder.

7. Click Install to proceed with the installation on the user’s computer.

8. Click the Finish button. All program icons and the desktop shortcuts are now installed on the user’s desktop.

Start Menu / Program Group Desktop Shortcut Icon

9. Repeat steps 2 to 8 for all network users. Users can now begin using the networked version

of CCH Publications – Folio Views 4.7 directly from their computers.

Installing Content Updates to Your Existing CCH Publications Product If you purchased a CCH Publications subscription, you will receive update DVD-ROMs periodically, in many cases, each month. When these updates arrive, you need to update your installation. How you do this depends on whether you are updating a single computer (standalone) installation or a network installation.

Installing Content Updates on a Single Computer (Standalone) Use this procedure to update content on a single, standalone computer installation.

To install content updates on a single computer, proceed as follows:


Note to Windows NT 4.0, Windows 2000 and Windows XP Professional users: To install CCH Publications – Folio Views 4.7 content updates, your Windows account will need Power User privileges.

Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.




<drive letter>:\Setup\Setup.exe


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For example, if your DVD drive letter is D, then type the following and click OK:

D:\Setup\Setup.exe 5. InstallShield starts and prepares to begin the installation. The CCH Publications – Folio

Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Maintenance Options panel.

6. On the Maintenance Options panel, click Update Infobases and click Next.

7. When prompted, confirm the infobase selections and click Next to proceed. By default,

the installation program checks all infobases you previously had installed to your hard drive. To modify the list of installed infobases, select or clear the appropriate infobases.

Note: All checked infobases are installed to your hard drive. All others are accessible via the DVD-ROM only.


Installing Content Updates on a Network Use this procedure to update content on a network installation.

To update a network installation computer:


Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install CCH Publications – Folio Views 4.7 content updates, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.






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D:\Setup\Setup.exe 5. InstallShield starts and prepares to begin the installation. Click Next to proceed.

6. The CCH Publications – Folio Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Network Installation panel.

7. Select the network installation you want to update in the list and click Modify existing installation.

8. Click Update Infobases and click Next.

9. When prompted, confirm the infobase selections and click Next to proceed. By default, the installation program checks all infobases you previously had installed to the designated network drive. To modify the list of installed infobases, select or clear the appropriate infobases.

Note: All selected infobases are installed to the designated network drive. All others are accessible via the DVD-ROM only.


11. [Recommended] Instruct all users to update their setup. See Setting Up Users to Run From a Network, above.

Note: If you are “updating” your network with infobases from another CCH Publications brand, users must update their setup or they will not be able to access those infobases.

Adding Titles to an Existing Product If you decide to purchase additional titles, the installation program will detect your previous installation and will give you the option to add titles to your existing product. It will prompt you to enter the install code provided on your CCH Publications Folio Views 4.7 DVD-ROM sleeve. If you choose to install these infobases on your computer or network, rather than run them from the DVD-ROM, the installation program will require you to install them to the same directory containing the other infobases in the CCH Publications. This is required to ensure that the links between infobases within a product work properly.

If you are upgrading to Folio Views 4.7 for the first time and you have purchased additional titles, you will need to update your product first and then add new titles.

Adding Titles on a Single Computer (Standalone) Use this procedure to add titles to a single computer installation.

To add titles to an existing product running on a single computer:


Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install new CCH Publications – Folio Views 4.7 titles, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.





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D:\Setup\Setup.exe 5. InstallShield starts and prepares to begin the installation. The CCH Publications – Folio

Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Maintenance Options panel.

6. Click Add Titles and click Next.

7. Enter the install code provided on your installation DVD-ROM sleeve and click Next. 8. Click Next to proceed.

Note: You may choose to change the destination folder of the infobases, but by doing this the links between the infobases could be broken. Having the same path is required to ensure that the links between infobases within a product work properly.

9. When prompted, confirm the infobase selections and click Next to proceed. By default, the installation program checks all infobases you previously had installed to the designated network drive. To modify the list of installed infobases, select or clear the appropriate infobases.

Note: All checked infobases are installed to the designated network drive. All others are accessible via the DVD-ROM only.


Adding Titles on a Network Installation Use this procedure to add titles to a network installation.

To add titles to an existing product installed on a network for multiple users:


Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install new CCH Publications – Folio Views 4.7 titles, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.


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D:\Setup\Setup.exe InstallShield starts and prepares to begin the installation. Click Next to proceed.

The CCH Publications – Folio Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Network Installation panel.

5. Select the appropriate network installation and click Modify Existing Installation. The Maintenance Option panel appears.

6. Click Add Titles and click Next.

7. Enter the install code provided on your installation DVD-ROM sleeve and click Next.

8. Click Next to proceed.

Note: You may choose to change the destination folder of the Infobases but by doing this the links between the infobases could be broken. Having the same path is required to ensure that the links between infobases within a product work properly.

9. When prompted, confirm the infobase selections and click Next to proceed. By default, the installation program checks all infobases you previously had installed to the designated network drive. To modify the list of installed infobases, check or uncheck the appropriate infobases.

Note: All checked infobases are installed to the designated network drive. All others are accessible via the DVD-ROM only.


11. [Recommended] Instruct all users to update their setup. See Setting Up Users to Run From a Network, above.

Installing New CCH Publications Products and Running Multiple Products Some customers purchase multiple CCH Publications products. Each product comes on its own CCH Publications DVD-ROM. Depending on the product type, there are some things you should be aware of and some special considerations.

Installing Multiple CCH Publications Standalone Products on a Single Computer Multiple CCH Publications standalone products may be installed on the same computer.

Multiple CCH Publications products will share the same Folio Views and Launcher program files. The infobases may be installed in the same directory or in different directories.

Note: Infobases must be installed in the same directory in order for inter-infobase linking to work.


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Installing Multiple CCH Publications Network Products on a Single Administrative Computer Multiple CCH Publications networked products may be installed on the same administrative computer. We recommend that you do this as it will be easier for you to administer multiple products. You may set up each networked product as its own installation (“new network installation”) or you may add them to the first network product you set up (“modify existing network installation”). If you want all users to have access to both network products, we recommend you modify the original network installation to add the additional CCH Publications product to it. If there are two distinct groups of users for the two products, we recommend you set up two separate network installations.

Note: After modifying an existing network with a new networked product, all users must update their computers by running ADDFVUSR.EXE again. See Setting Up Users to Run From a Network, above.

Installing Multiple CCH Publications Network Products From Multiple Administrative Computers Multiple CCH Publications networked products may be installed on a single network from two different administrative machines. The products must be installed in two different network folders.

Installing CCH Publications Standalone Products on a CCH Publications Administrative Computer Standalone CCH Publications products may not be installed on a CCH Publications administrative computer. If you want to run Folio Views 4.7 from the administrative computer, you may do so by setting the computer up as a network user by running ADDFVUSR.EXE on that computer.

Installing Combined English & French CCH Publications Products on the Same Computer CCH provides CCH Publications products exclusively in English and exclusively in French. Whether standalone or network, you may run both on the same machine.

In order to install English and French CCH Publication products consult the following sections:

Standalone: • Installing Multiple CCH Publications Standalone Products on a Single Computer

Network: • Installing Multiple CCH Publications Network Products on a Single Administrative Computer

• Installing Multiple CCH Publications Network Products From Multiple Administrative Computers


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Installing CCH Library – Folio Views 4.3, CCH Publications – Folio Views 4.7 Products and Les Collections CCH – Ariane on the Same Computer You may run the three versions of CCH Publications, CCH Publications 4.7 and Les Collections CCH – Ariane on your computer at the same time. They will work independently. However, if you have products that are linked with hyperlinks, you will need to run the same version of both products to use these links. Links work from Folio Views 4.3 to Folio Views 4.3 and between Folio Views 4.7 and Folio Views 4.7. Links will not work between Folio Views 4.3 and Folio Views 4.7.

Troubleshooting the Installation

Install Requires Administrative Privileges Situation: If your computer meets the installation system requirements, you may install CCH Publications using a Windows account that has Power User privileges.

Solution: Contact your system administrator. Ask them to upgrade your system as required so that you may then run the CCH Publications installation, or ask them to log into your computer using their Windows account and install the application for you. Power User privileges are not required to run CCH Publications. User privileges with read/write access to the infobase folder are required to run CCH Publications.

Network Setup Option is Greyed Out Situation: The Network option is greyed out on the Setup Options panel during the installation.

Cause: You cannot run a network installation if you have already installed another CCH Publications product locally on your computer.

Cannot Complete Installation After Forced Reboot Situation: Someone else installed the software on your computer under their Windows account. The installation program prompted you to reboot your computer. You rebooted your computer and logged back into Windows using your account. You receive an error message advising you that the installation cannot be completed.

Solution: Reboot the computer again and log into Windows using the same account under which the installation program was started, or an account that has exactly the same privileges. For example, if the installation was started using a Power User account then it must be resumed under a Power User account.

Roll-out Silently to Users on the Network Situation: You have a large number of network users. You do not want users to run the ADDFUVSR program themselves, nor do you want to go to each machine to install it using an administrative account.

Solution: Use the Silent Install option. See Appendix A on page 28.

Launcher Shortcut Doesn’t Work on Network User Computer Situation: CCH Publications has been installed for use in a network environment. Each user’s computer is set up by running the user setup program (ADDFVUSR) on their computer. The user setup program completed without error but the Launcher shortcut doesn’t work.


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Solution: Check that the user machine accessed the user setup program in the same manner as the network files were installed. For example, if your system administrator installed the software to a UNC path, then the user must access the user setup program from that UNC path. If your system administrator installed the software to a mapped drive, then the user must access that user setup program from that same mapped drive letter. Ask your system administrator how they installed the software and then re-run the setup program in the same manner.

Links Between Infobases Do Not Work As Expected / UNC Paths Situation: You installed CCH Publications to a UNC path that includes spaces in the path specification. You see the hypertext links in the infobases, but when you click them they do not work.

Solution: UNC paths with spaces cause problems with many applications installed on your computer. Ask your system administrator to re-install the program to a UNC path that does not include spaces.

Situation: You installed CCH Publications to the root of the UNC path. You see the hypertext links in the infobases, but when you click them they do not work.

Solution: You cannot install to the root of the UNC path. All UNC paths must comply with the following syntax: \\<server name>\<share>\<installation folder>. Ask your system administrator to re-install the program.

Uninstalling CCH Publications How you uninstall CCH Publications depends on the CCH Publications version you want to uninstall.

Uninstalling CCH Publications – Folio Views 4.7 There are two ways to uninstall CCH Publications. Which method you use depends on whether you want to uninstall a specific CCH Publications product or all CCH Publications (Folio Views 4.7) products.

To uninstall a specific CCH Publications standalone product:

1. Start your computer and log-in (if necessary).

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To uninstall CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once uninstalled, you can run the remaining CCH Publications products under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.

2. Insert the DVD-ROM of the CCH Publications product you would like to uninstall.




D:\Setup\Setup.exe


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5. InstallShield starts and prepares to begin the installation. The CCH Publications – Folio Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Maintenance Options panel.

6. Select the Uninstall CCH Publications option and click Next to proceed.

7. On the Uninstall Complete panel, click Finish.

To uninstall a specific “network” CCH Publications product:


Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To uninstall CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once uninstalled, you can run the remaining CCH Publications products under any Windows user account that has read/write access to the infobase folder. Please contact your system administrator for more information.

2. Insert the DVD-ROM of the CCH Publications product you would like to uninstall.




D:\Setup\Setup.exe 5. InstallShield starts and prepares to begin the installation. Click Next to proceed.

6. The CCH Publications – Folio Views 4.7 installation program detects your previous CCH Publications – Folio Views 4.7 installation and displays the Network Installation panel.

7. Select the appropriate network installation and click Modify Existing Installation. The Maintenance Option panel appears.

8. Select the Uninstall CCH Publications option and click Next.

9. On the Uninstall Complete panel, click Finish.

10. Remove CCH Publications from each network user’s computer. If users have only one CCH Publications product on their computer, they may uninstall using Add/Remove Programs in the Control Panel. If users have more than one CCH Publications product on their computer, they will need to manually delete the appropriate CCH Publications desktop icons and Start menu shortcuts.

To uninstall all CCH Publications – Folio Views 4.7 products from your computer:

1. Start your computer and log-in (if necessary).

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To uninstall CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges.

Administrative Computer uninstall: In case you’re uninstalling all CCH Publications products from the administrative computer, make sure that CCH Publications is removed from each network user’s computer before proceeding.

2. Click the Windows Start button and click Control Panel.

3. Double click the Add/Remove Programs option.

4. Select CCH Publications 4.7.


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5. Click Remove. The CCH Publications uninstall program starts.

6. Follow the on-screen instructions.

Uninstalling CCH Library – Folio Views 4.3 To uninstall CCH Library – Folio Views 4.3 products from your computer:

1. Delete the CCH directory from your hard drive.

2. Remove the following files from your Windows or WINNT directory:

CCHHELP.DLL CCHHELP.INI CCHINST.INI WINTAXIL.INI WINHRIL.INI WINLEGIL.INI WINTEIL.INI WINBWIL.INI

3. Delete the CCH Library folder from the Windows Start menu.

Uninstalling Les Collections CCH – Ariane To uninstall all of Les Collections CCH - Ariane products from your computer:

1. Start your computer and login, if required.

Notice to Windows NT 4.0, Windows 2000 and Windows XP Professional users: To uninstall Les Collections CCH - Ariane, your Windows account requires power-user privileges. After uninstalling, you can execute the other CCH Publications products under any Windows user account with read/write access rights to the infobase folder. For more details, contact your system administrator.

2. Click the Windows Start button, and click Control Panel.

3. Double-click the option Add or Remove Programs.

4. Select CCH Publications 4.7.

5. Click Delete. The CCH Publications uninstall program starts.

6. Follow the instructions on the screen.


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Appendix A: Using a Silent Install to Set Up Network Users.

1. Perform a network installation. See Installing CCH Publications – Folio Views 4.7 on a Network Server on page 11.

2. Once the administrative installation is complete, move to a network user computer, log in using an account with Administrative privileges, and create the response file for the silent install.

On the user computer, click the Windows Start button and then click Run. In the Open field, type the following command line, where <network path> is the path to the location containing the network installation files (from step 1), and then click OK:

<network path>:\Network\Setup\addfvusr.exe –r For example, if your network path is K:\CCH Library, then type the following and click OK:

K:\CCH Library\Network\Setup\addfvusr.exe -r For example, if your network path is \\apps\research\CCH, then type the following and click OK:

\\apps\research\CCH\Network\Setup\addfvusr.exe -r Note About Creating the Response File: You cannot create the response file on the administrative computer. You must create the response file on a typical user computer under a Windows account that has administrative privileges.

Note to Windows NT 4.0, Windows 2000 and Windows XP Professional Users: To install CCH Publications – Folio Views 4.7, your Windows account will need Power User privileges. Once installed, you can run CCH Publications under any Windows user account that has read/write access to the infobase folder. Contact your system administrator for more information.

Note About Referenced Paths: Users must access the user setup program according to how the network installation was performed, either through a UNC path or the same mapped drive letter. Consider the following examples:

UNC Example – If the network install was performed to a UNC path such as \\apps\research\CCH that is accessible to all users, then users must connect to \\apps\research\CCH to run the user setup program (see the next procedure). If users connect to \\apps\research\CCH using a mapped drive, it will not work properly.

Mapped Drive Example – If the network install was performed to a mapped network path such as M:\research\CCH that is accessible to all users, then users must connect to that path using the mapped drive M on their own computer. If users connect to the path using a UNC path or another drive letter mapping, the user setup program will not work properly.

This process creates a response file (SETUP.ISS) in your local Windows folder.

3. Copy the SETUP.ISS file from your Windows folder to the \Network\Setup subfolder of the network directory to which you installed the CCH Publications application files (from step 1).

4. Deploy the ADDFVUSR program silently using the –s switch. Users may run this command themselves, or you may add this to any automated login script you have.


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On the user’s computer, click the Windows Start button and then click Run. In the Open field, type the following command line, where <network path> is the path to the location containing the network installation files (from step 1), and then click OK:

<network path>:\Network\Setup\addfvusr.exe –s For example, if your network path is K:\CCH Library, then type the following and click OK:

K:\CCH Library\Network\Setup\addfvusr.exe -s For example, if your network path is \\apps\research\CCH, then type the following and click OK:

\\apps\research\CCH\Network\Setup\addfvusr.exe -s Important! Users must access the user setup program according to how the network installation was performed, either through a UNC path or the same mapped drive letter. Consider the following examples:

UNC Example – If the network install was performed to a UNC path such as \\apps\research\CCH that is accessible to all users, then users must connect to \\apps\research\CCH to run the user setup program (see the next procedure). If users connect to \\apps\research\CCH using a mapped drive, it will not work properly.

Mapped Drive Example – If the network install was performed to a mapped network path such as M:\research\CCH that is accessible to all users, then users must connect to that path using the mapped drive M on their own computer. If users connect to the path using a UNC path or another drive letter mapping, the user setup program will not work properly.

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