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CCC Capabilities
OBJECTIVES
Understand client Interest and Needs areasUnderstand client Interest and Needs areas Discuss where CCC capabilities may match client needsDiscuss where CCC capabilities may match client needs Informal – Ask Questions!Informal – Ask Questions!
CCC BACKGROUND
Founded in 1999 Now has more than 45 senior consultants – Over 1000
years of expertise! CCC consultants have previous Senior Level P&G
background. CCC consultants were previously “P&G Gurus” in all key
business areas. CCC tailors customized solutions to improve business
performance for everyone from large Global Fortune 50 companies to smaller regional firms.
Church & Dwight Coca Cola Hellenic Colgate Coors Dial Hallmark H.J. Heinz Holiday Homes Intuit Johnson & Johnson King & Prince Seafood
CCC CLIENTS
LCA Vision Novartis PepsiCo Pillsbury Playtex Procter & Gamble Remington Samsung Sturkey's Salad Dressing Time Warner Cable Valvoline
Consumer Goods
Ashland Specialty Chemicals 3V Chemical Castellini Celerant Consulting Church & Dwight Cin-Made Packaging Dow Chemical Fahrenheit Consulting Graham Packaging
CCC CLIENTS
Haney Packaging Messer Construction Michelman PPG Industries Respironics Southern Graphics Texaco Twin Rivers Technologies W. R. Grace
Business to Business
dbaDIRECT Forrester Research Hewlett Packard Keane, Inc. Natural Bridge Solution
CCC CLIENTS
Technical Irving Place Capital KKR: Kohlberg, Kravis &
Roberts Richardson Financial Group J.W. Childs Elliott Management
Financial
Non-Profit Advertising Council Beech Acres Cancer Treatment Centers Cincinnati Chamber of Commerce Hamilton County Juvenile Courts Strive
GLOBAL PRESENCE
NORTH AMERICABoston, Mass.Chicago, IllinoisCincinnati, OhioBaltimore, MarylandColumbus, OhioDallas, TexasDetroit, MichiganLincoln, NebraskaMontreal, CanadaMiami, FloridaNew York, New YorkParsippany, New JerseyPittsburgh, Penn.Princeton, New JerseyQuincy, Mass.Toronto, Canada
ASIABeijing, ChinaChennai, IndiaDelhi, IndiaHo Chi Minh, VietnamJakarta, IndonesiaSeoul, KoreaSingaporeSydney, AustraliaTaipei, TaiwanThailandWellington, New Zealand LATIN AMERICASao Paulo, Brazil
EUROPEBucharest, RomaniaFrankfort, GermanyIstanbul, TurkeyKiev, UkraineLondon, UKMadrid, SpainMoscow, RussiaNyon, SwitzerlandParis, FranceStockholm, SwedenWarsaw, Poland
MID-EASTDubai, UAE
AfricaJohannesburg, South Africa
Worldwide solutions, global expertise.
WHAT MAKES CCC UNIQUE? Best and largest pool of former P&G expertise and knowledge available
outside of P&G. CCC consultants have true expertise--and expertise is more than just
experience. “Been There – Done That”! CCC's Consulting experience/expertise can be transferred to client
personnel--to accelerate their professional development. CCC's expertise can be used to address strategic planning, longer
range planning--or current executional issues. CCC can supplement or lead “Special Projects” – where internal client
resources may be scarce. Global Expertise We offer customized solutions nothing off-the-shelf or ready-made, each
project is tailored specifically to you and your business. We're uniquely qualified to help you, whether you're a one-man shop
launching a new product or a Fortune 500 company requiring a team of open innovation experts.
WHY IS CCC THE BEST CHOICE?
Focus on meeting client needs-not selling next consulting engagement.
Brings world class expertise to any problem--any size business .
Depth of knowledge--broad multi functional expertise. CCC helps your leaders lead-transfer knowledge. CCC does not require million dollar engagements!! (Although
we would be delighted to have more of these.)
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
MARKETING EXPERTISE
CCC can provide strategic and executional consulting, leadership, and "coaching" in all areas;
Help you develop a consumer-centric marketing strategy; We're more than a "second opinion" – we're the ones you
can count on for strategic plans and business-building ideas.
MARKETING EXPERTISE
Key Functional Areas:Marketing Strategy
• Consumer-Centric Focus;• Customized Training;• Global Marketing;• Strategic Planning/Development/Market Positioning;• Branding;• Communications Development;• Media;• Organizational Assessment;• New Products/Initiative Process;• Portal Development to Share Knowledge.
Take your marketing to the next level
MARKETING EXPERTISE
Key Functional Areas:
Social MediaHands-on team-training session to help you gain knowledge of Facebook, Twitter, YouTube and the rest.
• Strategic social media marketing basics;• Key channels and how to measure impact, including customer sentiment;• How to build a real social media presence from the ground up;• How customer stories get published on the social web;• How the social web impacts image and purchase behavior;• How to keep your brand ahead of the competition, and out of trouble;• How to assess your audience and choose the most effective channels;• How ratings and reviews can drive your social media programs;• How to take advantage of social media while avoiding the hazards;• How to integrate social media with the rest of your marketing programs.
Take your marketing to the next level
MARKETING EXPERTISE
Key Functional Areas:Consumer & Customer Knowledge
• Analysis/research to identify potential target consumers;• Design research programs;• Developing new brand positioning;• CCC & SpencerHall’s Transforum® Experience
Public Relations• Learn how to evaluate your current PR efforts and leverage them
against your competition;• Help you improve your internal, external and networking capabilities;• Review/recommend the right PR firm to improve your media
coverage and corporate reputation;• Implement a crisis and issues management plan, for both internal
and external matters.
Take your marketing to the next level
MARKETING EXPERTISE
Case Studies of some of our most notable assignments*:
Development and Training / Durable Goods Customized Training / Packaged Goods Advertising/Communications Training: ROI Media, Planning, Buying - and Effectiveness
Take your marketing to the next level
*To see the full case study go to http://www.cincconsult.com
CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS
Carol Berning30+ years, breakthrough consumer understanding developer
Lynne Boles30+ years, global advertisement VP
Dean Butler25+ years, domestic/international executive
Henneke Cats18+ years, strategist and global brand expert
Rich DelCore37 years, Director of Global Branded Entertainment, VP of Productions
Bill Dobson25+ years, external relations VP
Rad Ewing30+ years, marketing guru and innovator
Bernhard Glock20+ years, global media VP
Ute Hagen23 years, international brand builder and
consumer strategy expert
Al Harmann30+ years, global advertisement/HR director
Take your marketing to the next level
Jim Lafferty
20+ years, division president
Norm Levy40+ years, advertisement development director
Susan Mackey25+ years, global market research director
Leonora Polonsky20+ years, global senior marketing executive
James Haskett26 years, VP of Marketing
Joe Hensler19 years, Marketing
Tara L. Khoury28 years, marketing dynamic consumer
products
Kip Knight25+ years, marketing strategist/social media guru
Put our experts to work for you.
CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS
Lee Thibodeau20+ years - Marketer, Knowledge Mgmt, Web
Development
Debra Walling29+ years, consumer specialist
Mary Beth Price35+ years, media guru
Marci Sapers20+ years, senior marketing consultant
Margaret Swallow20+ years, global marketing director
Put our experts to work for you.
CCC MARKETING/CONSUMER KNOWLEDGE CONSULTANTS
CCC & SpencerHall’s Transforum®
Collaborate With Former P&G Change Agents To Create Breakthroughs
“I loved Transforum®…the anonymity enabled people to be more creative, and access to outside experts allowed us to quickly optimize the ideas, which generated breakthrough new product ideas.” Beverage Manufacturer
“Transforum® was a blast. We used it to
help build out and reframe some ideas
we had in development, plus to create
next generation media vehicles. It was
a very powerful tool that really helped us
get creative and break new ground.”
Health Care Media Company
CCC & SpencerHall’s Transforum®
CCC has teamed with SpencerHall, Inc., one of the country’s leading independent consumer research and innovation firms, to create a game changing new way to innovate.SpencerHall’s Transforum® process enables your team to ideate with a multi-functional Brain Trust of CCC Consultants, who are former P&G senior executives with proven track records of creating breakthroughs inside and outside of Procter & Gamble. Transforum is a dynamic, online brainstorming forum that springboards beyond conventional thinking by leveraging the expertise of these P&G veterans working collaboratively with your team. Proprietary innovation software makes it easy and engaging to create and build ideas. Participants can brainstorm from anywhere in the world, logging on periodically over a 3 day session.
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE
When it comes to your business, the top line is your top line. CCC experts can help you:
Learn great sales techniques, Develop great sales teams,Identify great overall sales plans,Reshape your selling structure, top to bottom….
Improve productivity, performance and profits
SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE
Key Functional Areas:
Sales & Customer Business Development Learn a step-by-step approach to successful selling; Master the process of building a business through effective sales; Learn how to recruit, develop and organize winning sales teams; Establish collaborative relations and leverage key trade associations
mutually beneficial for both the manufacturer and retailer.
Sales Training Develop customized training and also provide “Train the Trainer” sessions
to facilitate expansion; Focus on sales strategies and organizational results; Teach top-to-top selling.
Improve productivity, performance and profits
SALES & CUSTOMER BUSINESS DEVELOPMENT EXPERTISE
Case Studies of some of our most notable assignments*:
B2B Sales and Tech Services
Improve productivity, performance and profits
*To see the full case study go to http://www.cincconsult.com
Joe Cucci
30+ years, North American customer business development VP
Wayne Galloway
30+ years, Central and Eastern Europe, Mid-East and Africa VP
Bruce Peters
36+ years, Global Capability Manager for Customer Business Development
Maria Edelson
30+ years, North American sales capability director
Rick June
30+ years of Sales and General Manager/VP positions in many global and North America businesses
Put our experts to work for you.
SALES & CUSTOMER BUSINESS DEVELOPMENT CONSULTANTS
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
SUPPLY CHAIN EXPERTISE
Your business depends on the seamless success of its inner workings. Manufacturing, purchasing, engineering, and distribution.
Our experts will help: Simplify your systems; Reduce your costs; Increase your productivity; Boost overall responsiveness.
Optimize your operations
CCC has a deep bench of highly talented, experienced consultants
who not only can fill in when needed, but also provide new
approaches in various parts of our business both in North America
and internationally.“
Steve Shifman, CEO, Michelman, Inc.(a chemical company)
SUPPLY CHAIN EXPERTISE
Key Functional Areas:
Supply Chain Asset optimization/improved ROI; Key material and services sourcing strategy development; Pay-for-performance purchasing consulting; Supply chain information systems; Systems that manage/optimize processes for manufacturing, purchasing,
engineering and distribution; Make customer service a key part of go-to-market strategies; Dramatic improvement in speed to market for new products; Supply chain process improvement/cost control.
Purchasing/Supplier Relationship Management (SRM) Organizational assessments; Benchmarking; Purchasing training design and SRM.
Optimize your operations
SUPPLY CHAIN EXPERTISE
Key Functional Areas:
Customer Service Assess your customer service organization and processes versus best-in-
class organizations; Address organizational structures to help you transition your customer
service operation to a highly effective and efficient local, regional or global operation;
Provide expert consulting and solutions on any specific customer service issues or challenges.
Logistics Review and evaluate your transportation and logistics organizational
needs and business processes; Develop any transition plans that will help elevate you to best in class; Evaluate your transportation providers, quantitatively and qualitatively; Solve any specific problem areas or issues.
Optimize your operations
SUPPLY CHAIN EXPERTISE
Case Studies of some of our most notable assignments*: Sourcing of Packaging Materials Interim Supply Chain Leadership
Optimize your operations
*To see the full case study go to http://www.cincconsult.com
CCC SUPPLY CHAIN CONSULTANTS Ron Juenger30+ years, global beauty care
purchasing/packaging VP
Bob Keehn30+ years, global customer service/logistics
director
KC Kendall29+ years, senior purchasing leader in the
consumer products industry
Ted Newton25+ years, supply chain
optimization/modeling director
Put our experts to work for you.
Gerry Preece22+ years, lead significant expansion of Purchases
into P&G’s marketing spend pools
Steve Rogers25+ years, worldwide purchasing master
Gary Simpson25+ years, global baby care product supply VP
Bruce Stirling25+ years, purchasing VP
Betsy Stivers20+ years, global health care product supply VP
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
INNOVATION EXPERTISE
Key Functional Areas:
Research and Development
Assess and then improve your research and development organization; Efficient and productive advice on everything from clinical testing to safety.
Leverage valuable business-building tools
INNOVATION EXPERTISE
Open Innovation, this paradigm proves that you can't afford to rely solely on your internal research and concepting, but should instead leverage outside ideas and innovations – licenses or patents from other sources can be a valuable instrument for your success.
Leverage valuable business-building tools
We received many favorable responses from our board
members about your presentation and discussion.“
Vice President, Strategic Business Development, Glatfelter
Our experts will:• Provide hands-on expertise to
assess your OI need;• Develop a successful strategy.
INNOVATION EXPERTISE
Key Functional Areas:Open Innovation (OI) - We'll create an innovation-based business strategy for your business to help you develop valuable asymmetrical relationships:
Nearly 100% of needed innovation exists outside your company, much within small and medium enterprises;
Connect and work with large companies, academia, individual inventors, technology brokers and companies of all sizes;
Internal innovation is costly, while external can save time, money and resources as well as increase success rates and reduce risks;
Use as a key business-building opportunity – you many have assets valuable to other companies;
Requires internal commitment, but often leads to unexpected connections and significant return.
Leverage valuable business-building tools
INNOVATION EXPERTISE
Key Functional Areas:OI Strategies and Execution - We can evaluate and improve all aspects of the OI process:
Starting OI – learn objectives, strategy, organization, culture, systems, training;
Advising – find external innovation, make contacts, manage confidentiality, negotiate deals and maintain them;
Leading – we'll lead specific projects for you, either in their entirety or targeted sections, to complete the OI transaction;
Training – learn where to look, how to advertise, how to manage contacts and deals, how to maintain relationships;
Value – identity value from your innovation practice, prepare for sale, license, auctions, offers, closing transactions, transfers;
Facilitate –understand the needs of all parties through efficient and clear communication.
Leverage valuable business-building tools
INNOVATION EXPERTISELeverage valuable business-building tools
Case Studies of some of our most notable assignments*: What is Open Innovation/Licensing & Royalties and How Can I Use OI to
Drive Growth? Innovation and Technical Services
*To see the full case study go to http://www.cincconsult.com
CCC INNOVATION CONSULTANTS
Harry Coleman25+ years, external development director
Mary Jensen25+ years, corporate R&D director
Put our experts to work for you.
Mike Jensen30+ years, global R&D VP
Kurt Swogger30+ years, senior R&D VP
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE
Your company's operational excellence depends on the effectiveness and compatibility of your technological strategies, and therefore should work for you, not against you.
Maximize your technological power
"What CCC has accomplished in business systems and the value added for us, we could not have accomplished in-house. CCC's key differentiator is the deep and senior business experience, the ability to look us straight in the eye and say ‘Yep, done this a million times and this is what you should watch out for.’ Frank has been
tremendous for us.“
Vice President, PepsiCo
Key Functional Areas:
Business Transformation Systems
Assess organization/architecture, structure and effectiveness; Develop and implement any revised IT strategies using best-in-class
organizational structures and business system processes; Ensure your IT systems are both effective and efficient; Assess security processes and fail-safe, redundant safety measures; Telecom systems, hardware and software evaluation.
Maximize your technological power
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE
Key Functional Areas:
Database and Data Centers
Develop a plan to transition you to best-in-class; Ensure you have the right number of data centers – and that they are
located in the most optimal locations; Ensure work being done in-house is ideal and cost-effective, and the
balance correctly outsourced; Ensure disaster recovery and business continuity plans are in place, and if
not, help develop appropriate plans.
Maximize your technological power
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE
Key Functional Areas:
Managing Outsourced Relationships Effectively (MORE) Program - a multifaceted program designed to help you create and institute robust practices for getting the most out of your IT outsourcing:
Helps you learn how to maintain critical business functions in your company alongside outsourced personnel;
Strategies for IT services and vendor management; Tailored to your unique situation and business needs; Creates an effective structure for managing your outsourcer to ensure your
needs are being met; Helps formulate on-target metrics and the correct accountability model; Uses a formal service review process to ensure visibility of results.
Maximize your technological power
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE
Maximize your technological power
Case Studies of some of our most notable assignments*:
Investment Decision – Business Systems Effective Selection and Implementing ERP Systems
*To see the full case study go to http://www.cincconsult.com
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS EXPERTISE
Frank Caccamo30+ years, management systems VP and
CIO
Tom Meyer30+ years, TQM, strategic planning and
brand management expert
Ted Newton25+ years, global analytics information
technology director
Put our experts to work for you.
Don Sarge25+ years, information technology leader
Geoff Smith20+ years, deputy CIO/IT strategy &
architecture
INFORMATION TECHNOLOGY & BUSINESS SYSTEMS CONSULTANTS
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE
CCC offers comprehensive training programs and consulting services designed to directly reflect the unique needs of your business.
Determine where your organization is; Help you develop the skills you need, from the basics of value
creation and financial planning to shared service concepts.
Transform your financial capabilities
Key Functional Areas:
Shared Service Optimization and Business Process Outsourcing
Creation of shared service business model; Implementation, planning and execution; Strategies for moving existing shared service organizations to higher
performance and business contributions, including off-shoring and outsourcing of business processes.
Transform your financial capabilities
FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE
Key Functional Areas:
Finance & Accounting Training
Shareholder value, cost of capital, cash flow, profit and loss, NPV and IRR concepts;
Industry value creation and project value links; Project analysis framing; Building and/or simplifying project cash flow development, focusing on value
drivers and how to reflect uncertainty; Optimizing project value; Effective management communication of financial analysis results.
Transform your financial capabilities
FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE
Key Functional Areas:
Additional Training and Consulting
Basics about value creation, financial statements, financial measures, financial planning and other related topics for non-F&A managers;
Tailored financial analysis procedures; Expert valuations of product initiatives, supply projects, M&A and leases; Reflect project uncertainty through simulation; Value real options in complex projects; Design portfolio analysis processes.
Transform your financial capabilities
FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE
Transform your financial capabilities
Case Studies of some of our most notable assignments*:
Shared Services: Key Success Factors Provide Independent M&A Valuation for Client Significantly Increase Financial Analysis Capability
*To see the full case study go to http://www.cincconsult.com
FINANCIAL ANALYSIS & SHARED SERVICES EXPERTISE
Rich DelCore37 years, Finance Director for Global
Marketing
Bob Hunt30+ years, investment analysis associate
director
Put our experts to work for you.
FINANCIAL ANALYSIS & SHARED SERVICES CONSULTANTS
Tim Biehle30+ years, shared service financial director
CCC AREAS OF EXPERTISE
Marketing Sales/Customer Business Development Supply Chain Innovation IT Financial Management
Human Resources
MANAGEMENT EXPERTISE
CCC's team of management experts brings to bear their former decades of P&G real-world expertise when it comes to improving business performance.
With an objective and experienced outlook, we're eager to:
Analyze any existing business problems; Recommend improvements; Develop plans for change.
Identifying problems and recommending solutions.
MANAGEMENT EXPERTISE
Key Functional Areas:Strategic Audits and Turnarounds
• Assess and evaluate operations, using qualitative and quantitative resources;• Identify and prioritize significant opportunities where a change in process,
approach or personnel would have meaningful impact on results and ROI;• Assist in implementing new plans, working closely with you to ensure required
changes are executed optimally;• Follow up at designated review intervals, to fine-tune or make adjustments.
Strategic Planning Identify the goals and strategies that are critical to your current and future
business success; Articulate the Objectives, Goals, Strategies & Measures (OGSM) and align
your entire company – business units, management staff and each employee; Ensure your OGSM delivers superior results, both for the short-term and long-
term.
Identifying problems and recommending solutions.
MANAGEMENT EXPERTISE
Key Functional Areas:Emerging Markets
Ensure you have the right balance and transition plan for emerging markets organizations;
Utilize local knowledge experts and expats to optimize revenue and profit growth;
Ensure appropriately strong controls and corporate governance are in place to protect assets and personnel;
Develop and execute the right marketing, sales and distribution plans to optimize emerging markets.
Case Studies of some of our most notable assignments*: Due Diligence - Acquisition Assessment Strategic Planning - Objectives, Goals, Strategies and Measures (OGSM)
*To see the full case study go to http://www.cincconsult.com
Identifying problems and recommending solutions.
HUMAN RESOURCES EXPERTISE
Key Functional Areas:Clarifying Company Direction and Priorities
Assess the Company’s Goals Align your staff to meet those needs
Executive Coaching Work directly with your C Level managers to provide training and coaching on
handling all HR situations
Career Development Design a productive and satisfying career development path for your
employees – allowing employees to contribute to their full potential and feel satisfied in their roles
Identifying problems and recommending solutions.
HUMAN RESOURCES EXPERTISE
Key Functional Areas:Organizational Structure
Define the right Organizational Structure to get the most from your employees and optimize costs
Merges and Acquisitions Define the areas of need/overlap and how to reorganize the organization to
meet the needs of the business and optimize your costs
Downsizing Identify the best way to downsize an organization and minimize employee
discontent
Identifying problems and recommending solutions.
HUMAN RESOURCES CONSULTANTS
Al Harmann30+ years, global advertisement/HR director
Renée Dunn25 years, HR director/Global Marketing, Global Business Services, Product Supply Engineering
Take your Human Resources to the next level
QUESTIONS?
Contact Information
Email: [email protected]
The Cincinnati Consulting Consortium
475 Tam-O’Shanter Ct.
Cincinnati, Ohio 45255
Phone: 513-233-0011
Fax: 513-232-3226
www.cincconsult.com
Next Steps/Opportunities