Certified Business Professional Program (CBP) What is CBP? CBP stands for ‘Certified Business Professional’. It is a qualification offered since 2003 by the International Business Training Association (IBTA) USA, Florida. The CBP program is an international industry credential that validates and develops the competency for entry-level business professionals. The CBP program establishes a foundation-level, industry-neutral certification for business professionals enabling employers and the candidate to have a foundation to develop the CBP for targeted positions within corporations. The CBP also develops important life-skills that transcend the work environment into many aspects of living. Who is IBTA? The IBTA is a knowledge centred organization committed to the training and certifying of business professionals to international standards. The IBTA is committed to:

• Maintaining a common body of knowledge for business professionals • Providing global leadership in soft-skills for business professionals • Certifying business professionals in international standards • Administering training and certification examinations • Ensuring credentials are maintained and relevant through continuing education

policies

IBTA offers a number of programs which are distributed in the Middle East through TRACK Learning Solutions.

Who is TRACK Learning Solutions?

TRACK Learning Solutions is the sole distributor in the MENA region for the CBP & CYBP programs. The CBP concept is owned by the CBP/IBTA Association, which is an international organization based in Florida, USA.

To operate CBP worldwide, the Association licenses a national/regional Licensee to use the concept and establish its program.

The TRACK Kuwait Office is the designated Licensee for the operation of the CBP program in Middle East & North Africa.

To maintain high quality, online exams sponsored by Prometric, USA

Who is the program for? • A typical candidate is a professional in pursuit of excellence who is committed to

exceeding and surpassing all standards for the business professional. • No prior knowledge or skills is needed. CBP for every one; for all life skills. The CBP

certification not only develops the business knowledge and skills vital for a professional, but also, serves as a proof of one’s professional achievement.

• Fresh Graduates • Newly Employed • Professionals\ corporate

CBP certification is important for all types of professionals, including career changers, Business professionals to school leavers. For career changers, CBP is an excellent way to re-enter the job market because the curriculum covers core Business and technology skills. CBP covers industry standards and leading productivity technologies. Career changers are not limited by knowledge of only one Business competency. For Business professionals, a CBP certification demonstrates knowledge of industry standards, best practices, and leading Business and employability skills. For experienced professionals: If an experienced Business professional does not already have a widely recognized certification, he or she should earn a certification to show current or potential employers of their skills and expertise. What will participants gain from this program?

• An internationally recognised qualification • Up to date skills and knowledge to thrive across a variety of industries and sectors • An opportunity to network with like minded professionals

What are the benefits of CBP Certification? Benefits for individuals:

• Confirms a working knowledge of business and technology skills • Career differentiator, with peer networking and added credibility • Broadening expectation of credentials • Proof of professional achievement • Enhanced Employability • A business foundation to pursue additional corporate career paths

Benefits for organizations:

• Establishes best practices • Access to a network of global industry and subject matter/domain experts • Adds to credibility with the rigor and regimen of the certification examinations • Simple and reliable program that can be integrated into recruitment and staffing

processes • Increase your skilled workforce at reduced costs training costs • Enhance production and performance levels • Greater customer satisfaction

What areas are covered by this program? There are three certification tracks: CBP Professional, CBP Executive and CBP Master Executive. Professional Track The CBP Professional credential is for professionals who desire to possess the foundation business skills required to support and lead today’s organizations. These foundations skills are required by major institutions and organizations as a measure of competency.

In order to attain the CBP Professional credential, candidates must attend one of the five CBP Professional modules and pass the associated exam, which consist of the following:

• Leadership • Customer Service • Sales • Business Etiquette and Professionalism • Business Communication

Executive Track The CBP Executive credential is for business professionals who wish to demonstrate expertise in all five CBP foundation areas of Leadership, Customer Service, Sales, Business Etiquette and Professional and Business Communication. The CBPe is a business executive who has developed a wide cross section of business skills and can also integrate into a variety of positions within corporations.

In order to attain the CBP Executive credential, candidates must attend all the five CBP Professional modules and pass all associated exams, which consist of the following:

• Leadership • Customer Service • Sales • Business Etiquette and Professionalism • Business Communication

Master Executive Track The CBP Master Executive program is for candidates who wish to specialize and gain mastery in specific business skills segments such as Sales and Marketing, Project Management, Business Management and Technology. The CBPme is a business executive who possesses core business skills and has achieved mastery in a specific business field.

To achieve the CBP Master Executive designation candidates must complete the CBP Professional exams and sit one of the following CBP elective certifications:

• Project Management • Business Management • Sales and Marketing • Computer Technology

Business Improvement Series – BIS

• CBP™ Conflict Management • CBP™ Dynamic Decision Making • CBP™ Leading Through Change • CBP™ Motivating Employees • CBP™ Secrets of Management Success

Are these programs accredited? Yes, these programs are all accredited by the IBTA. What CBP tracks does Authorized Training Provider (ATP) currently offer? ATP has authorization to runs all tracks of the CBP program – Professional, Executive, Master Executive & BIS. Why has ATP chosen CBP? ATP chose to partner with IBTA to deliver its CBP qualification because of the high level of brand recognition that comes with CBP and its reputation as a world leader in business certification. In addition, CBP certification is the fastest growing soft-skills certification for business professionals with partners in the U.S., Canada, UK, Asia, India, China, Singapore, Brunei, Vietnam, South Africa, Middle East, Australia, Latin America and the Caribbean. What languages is program offered in?

CBP Foundations

Business Etiquette

English

Arabic

Business Communication

Customer Service

Sales

Leadership

CBP (Master)

Project Management English & Arabic

Computer technology English & Arabic

Business Magnet English

Tourism and Hospitality English & Arabic

CBP BIS

Understanding Conflict

English

Decision Making

Leading Through Change

Motivating Employees

Secrets of management success

What are the entry requirements?

• Candidates must have a commitment to the pursuit of excellence. • Candidates must have completed (or be in the process of completing) a high

school or secondary school diploma or equivalent.

How many hours is each course? The CBP Professional courses are designed to be delivered in approximately 20 contact hours and the Master Executive courses in approximately 40 hours. However, ATP is flexible in the timeframe it uses to teach this course, depending on client needs or based on the skills assessment. Each module can be delivered in a timeframe spanning from two days to two weeks or more based on clients need. Is there an assessment for this program? Yes, an assessment can be conducted for each of the courses making up each track. To achieve CBP Professional, one exam must be taken; to achieve CBP Executive five exams must be taken; to achieve CBP Master Executive all five of the CBP Executive Exams must be taken plus one of the four CBP Master Executive exams. What format do the exams take? CBP exams are not written exams; instead they are Skills\performance based test. Using real life scenarios, participants are asked to perform a series of tasks that can demonstrate their skills. CBP exams consist of multiple choice and scenario based questions. The exam must be taken at an authorized Prometric PRIME testing centre. There is no limit on the number of times a candidate can sit for the exam. What is the exam pass mark? The pass mark for the exam is 70 percent. How long does the exam take? Exam delegates have two hours to complete the exam; however, most delegates find they can complete the exam in 45 minutes or less. What happens if an exam candidate fails the exam? There is no limit on the number of times a candidate can retake the exam.

What is the exam retake fee? Foundation Level retake Exams charges per exam: USD$ 95 Master Level retake exam charges per exam: USD$ 120 BIS retake exam charges per exam: USD$ 120 Will participants receive a certificate for this program? Participants will receive a certificate for successful completion of the exams. A CBP Professional, CBP Executive, CBP Master Executive or Professional certificate in any of BIS series designation will be awarded on completion of the requisite assessment (see above). CBP & CYBP programs providers in the MENA region Please visit our website: Our Authorized_Training_Providers Are ATP instructors certified CBP instructors? Yes, the following IVD tutors are certified CBP instructors:

• To be confirmed As an authorized CBP training provider ATP must employ or maintain an exclusive relationship with a minimum of one CBP Certified Instructor (CBP CI) per campus. CBP CIs can be fulltime, part-time or contract instructors. If contract instructors are used they must be certified as a CBP CI by the IBTA. What are Track Learning Solutions Student Fees? Professional level courses – Track Learning charge US$140 per student, per course, which covers the cost of the student workbook and the exam. There is a discount available for bulk purchases. Master level courses - Track Learning charge US$205 per student, per course, which covers the cost of the student workbook and the exam. There is a discount available for bulk purchases. BIS level courses - Track Learning charge US$250 per student, per course, which covers the cost of the student workbook and the exam. There is a discount available for bulk purchases

Who is the target audience?

Course name Target industries/organizations Target job titles/roles

CBP – Professional Track

The CBP programs have a very wide target audience and is useful for people working in the following industries:

• Human Resources • Information and Communications

Technology • Life Management • Marketing and Sales • Project Management • Sales and Customer Service • Coaching and Mentoring • Secretarial and Administration • Tourism and Hospitality

• High school students • Recent school leavers • University graduates • Individuals looking for career

change • Individuals looking for career

enhancement

CBP – Executive Track Please see above. • Middle management roles • Individuals looking for career

change

CBP – Master Track Please see above. • Middle to upper management

roles • Individuals looking for career

change

BIS • Middle to upper management

roles • Executives looking to improve

their staff skills\productivity