CATHERINE (CATHY) W. CHAPMAN 9404 Birchwood Ct W (301) 514-6839 Frederick, MD 21701 cathy@SignatureHomeSales.com

Cathy Chapman

grew up in a small community in Nebraska where her father was a Building Contractor, building custom homes for over 40 years with a crew of 3. Being around the intricacies of the building process - observing her father at the initial meeting with clients to discuss their hopes and dreams, watching him put the clients wishes and dreams into a home design on his drafting board and watching the process go from a raw piece of land through the build process to a beautiful new home was her life growing up. This background has given Cathy a wealth of knowledge about the construction process,

attention to details and a level of customer service that is crucial to have happy clients. She saw the level of perfection he demanded as a craftsman who built a reputation of being the most highly-desired builder within a 100-mile radius. Because of her background in construction and the meticulous care required with clients, Cathy has specialized in New Homes since 2001. Having this level of expertise in New Homes is an asset for all her clients since she can share wisdom of how a resale home compares to New Home options at certain price points. Some resale homes have no New Home competition whereas others do. Having this knowledge-base is a valuable asset to both Seller and Buyer clients in the educational process to assure they are making the wisest decision possible as they invest in what is, most likely, their single largest asset! SUMMARY OF QUALIFICATIONS Highly motivated and results-oriented sales professional with exceptional communication, leadership, organization and business development skills. Demonstrated success with $63m in volume of which 40% is in the New Home industry, online marketing, lead capture, sales cycle, contract negotiations and customer service. Established history of savvy business practices resulting in repeat and referral business from highly satisfied clients. Program Administrator facilitating directives, initiatives and reporting; Corporate workshop trainer for staff development; Project Specialist for design, development, implementation and management of online forecasting system for a Telecom’s National Sales Force. PROFESSIONAL ACHIEVEMENTS

§ Assisted buyers and sellers with a Specialty in New Homes reaching a milestone of 40% of the volume coming from the New Home industry to include both Buyer Clients and Builder Spec Home sales.

§ Served as Program Administrator on the National Action Plan for Breast Cancer. § Project Specialist for design, development, implementation and management of forecasting system for National

Sales Force of MCI Telecommunications. § Corporate Workshop Trainer for management skills, goal setting, time management and creative thinking. § Leadership and coaching agents affiliated with Signature Home Sales.

CATHERINE (CATHY) W. CHAPMAN 9404 Birchwood Ct W (301) 514-6839 Frederick, MD 21701 cathy@SignatureHomeSales.com

WORK HISTORY SIGNATURE HOME SALES, LLC – Frederick, MD December 2005 –March 2016 Realtor®/Broker/Owner Listed spec homes for national builder with median days on the market 22. Lead generation system in place with processes and procedures, mentor and coach agent affiliates, business and contract management, community involvement and staying abreast of market trends. Consistently increased client base with repeat, referral and new business. Reached a milestone of 40% of business volume coming from the New Home Industry. RE/MAX 100 – Frederick, MD October 2001 – November 2005 Realtor®, New Home Specialist Prospected for new business working my sphere of influence, website design, development and content management, lead generation system, worked with buyers and sellers with a Specialty in New Homes. Consistently increased client base with repeat, referral and new business. Exceeded a personal financial goal of reaching the $100k mark for annual income. NEW HOMES REALTY – Florida April 2001 – October 2001 Realtor®/Exclusive Buyer Agent/New Home Specialist Exclusive Buyer Agent for a Florida-based realty company specializing in New Home sales on a National level. Covered territory in northern Maryland spanning 50 miles in every direction from Frederick, MD. Canvased for New Home communities of which I would write a synopsis along with pricing and send to corporate in Florida for upload to their website. All leads would come to me for my territory. I would receive on average 60 leads per month of which I was closing 2 sales per month. CHURCHILL GROUP BUILDERS – Rockville, MD April 2000 – April 2001 Sales Manager, October 2000 – April 2001 Sales Assistant, April 2000 – October 2000 Sold New Homes for a custom homebuilder in the Planned Urban Development of King Farm in Rockville as well as an enclave of 11 lots in Silver Spring of which I sold homes from blueprints. Demonstrated the model home noting features and benefits, shared the story of the builder’s history, built trust, closed sales, follow-up after the sale. Prospected with Realtors, participated in community events, lead follow-up and Broker Opens. Kept abreast of the competition including their sales prices, volume of sales each month, incentives they were offering making sure we were also staying on top of market trends. Sold 14 townhomes in 6 months and 12 single-family homes in 6 months. R.O.W. SCIENCES, ROCKVILLE, MD August 1994 – April 2000 Executive Assistant – 1998 – 2000 Program Administrator – 1994 – 1998 Served as Executive Assistant for Division President collecting data and putting into report form for division initiatives. As Program Administrator for National Action Plan on Breast Cancer: kept timelines for project related activities using Microsoft Project software; coordinated with Scientists, Professors, Nursing staff, Analysts and Managers to keep projects on track and deadlines met of which I put into report form and submitted bi-weekly to the Project Manager. Assisted with Requests for Proposals. LICENSED FAMILY DAYCARE, FREDERICK, MD August 1988 – August 1994 Self-Employed Took 2 full-time and 2 part-time children into my childcare program; participated in the County Food Program, a program designed to assure nutritive meals for all children in my care. Took the children on field trips, implemented arts and crafts, spent time reading with the children and other developmental programs to assure each child’s growth and development. Took several Early Childhood Development classes to assure competence as a daycare provider.

CATHERINE (CATHY) W. CHAPMAN 9404 Birchwood Ct W (301) 514-6839 Frederick, MD 21701 cathy@SignatureHomeSales.com

MCI TELECOMMUNICATION, DC June 1985 – August 1988 Projects Specialist, National Accounts Designed, developed, implemented and managed a forecasting system for the National Sales Force to go online and input their client’s network expansion needs for the Digital Data Network. Assisted in the development of training materials for the sales teams. Special projects as assigned. STEAK & ALE RESTAURANT, HQ, DALLAS, TX April 1982 – June 1985 Workshop Trainer Designed, developed and facilitated training workshops on Time Management, Goal Setting, Creative Thinking and the Storyboarding Process. Assisted the Corporate Training Manager with the development of Management Skills Training materials, conducted Needs Analysis with various departments within HQ. EDUCATION KEARNEY STATE COLLEGE – KEARNEY, NE Physical Education, 1974 UNIVERSITY OF NEBRASKA, OMAHA – OMAHA, NE Marketing & Communications, 1976 MONTGOMERY COLLEGE – ROCKVILLE, MD Childhood Development Coursework, 1988 FREDERICK COUNTY ASSOCIATION OF REALTORS® Coursework for Broker’s License – 2003 - 2005 DEPARTMENT OF LICENSING & REGULATIONS, BALTIMORE, MD Broker’s License, 2005 Completed various real estate coursework in Ethics, Taxes & Exchanges, Arbitration & Mediation, Sales & Marketing Methods, Real Estate Technology & Trends, Pricing Properties in Today’s Market, Advanced Financing & Real Estate Investments, Home Renovations & Their Contribution to Home Value, Creating Wealth Through Residential Real Estate Investments, Listing Strategies for the Residential Specialist and Ninja Selling I & II. REAL ESTATE DESIGNATIONS

Licensed in Maryland, 1986 Broker’s License, 2005 Accredited Buyer Representative Certified Distressed Property Expert Certified Financial Professional

Certified Relocation Professional Certified New Home Specialist Certified Residential Specialist ePRO Internet Professional Graduate Realtor’s Institute