Catalogue LV COMLV45EN V1.4 (Web)-16!12!11

Training by Low Voltage Line of Business

Courses catalogue

2012Revision # 1.4

2

One team of qualified expert Trainers

One catalogue Training on Products-Solutions-Business issues

One training center

Training by Low Voltage

Strenghened Skills and Competencies

3

Low Voltage Line Of Business p. 04

Our main Customers p. 08

Training policy p. 13

Training path p. 19

In-class Calendar p.33

In-class courses p. 35

Web-class Calendar p. 85

Web-class sessions p. 86

Practical information p. 94

Training request p. 97

Contents

4

Low Voltage Line Of Business

Low voltage offer in

Power“We deliver smart power efficiency solutions that make our customers’ lives safe and simple”

5


Low Voltage Line Of Business Power

“We integrate control, protection, measurement and communication everywhere, in a safe and simple way.”

@

6


Low voltage offer for

Building + Data centers

Moulded Case @Circuit-breakers Compact

Canalis Busways (busbar trunking for distribution)

Air Circuit-breakers @Masterpact with Micrologic control units

Moulded Case @Circuit-breaker Compact range Fixed and Drawout

Moulded Case @Circuit-breakers Compact - EasyPact

Load break @switches Interpact

Fuse switches @Fupact

Earth Leakage @Relays Vigirex

Motor starters @TeSys

Secondary switchboards Prisma G

Main and Secondary switchboards Prisma P

7


Low voltage offer for

Industry + Infrastructures

Moulded Case @Circuit-breakers Compact Canalis Busways

(busbar trunking for distribution)

Moulded Case @Circuit-breakers Compact - EasyPact

Load break @switches Interpact

Fuse switches @Fupact

Earth Leakage @Relays Vigirex

Secondary switchboards Prisma G

Air Circuit-breakers @Masterpact with Micrologic control units

Moulded Case @Circuit-breaker Compact range Fixed and Drawout

IPMCC solution @MotorSys

Motor starters @TeSys

Large sites main switchboards

Okken

Blokset

8

Our main

CustomersElectrical & Mechanical Contractors

Panelbuilders

OEMs

Original Equipment Manufacturers

9

Our main CustomersElectrical & Mechanical contractors

Core business: To enter into a contractual commitment with his customer, to define and realise a tailor made "solution".

Main added values: Engineering, procurement, equipment assembly, software development, system integration, installation, commissioning, maintenance…

Fields of expertise:Electrical distribution, automation, VDI, security, Building management…

4 main Contractor customer segmentsMega Contractor: @ able to take big projects. Core business is electricity. multi local with many offices.

Specialist Contractor: @ manages business as an expert on few key segments or applications.

Local Contractor: @ manages business using local intimacy with his customers in a province or a town.

Electrician: @ runs proximity small business. The owner is involved in all facets of the operation and runs the show.

Main Basic needs:Offer catalogue: @ look for offers easy to choose, quick to install & reliable.

Business issues support: @ tools to make quick quotations, make professional technical & commercial offers.

Training @ to improve solution optimisation and sales, look for differentiation compared to competitor.

Main drivers:To @ lower construction risks.

To @ master key competencies.

To @ secure evolution.To @ develop its added values.

10

Our main CustomersPanelbuilders

Core business: "To design, assemble, test and sell MV or LV switchboards".

We consider as a panelbuilder a company making more than 50% of its external sales in switchboards .

Main added values: Quotation, design, procurement, manufacturing, testing (of MV/LV switchboards). Many times, they do also installation on site, commissioning, maintenance.

Fields of expertise:Electrical distribution, Motor protection & control, sometimes automation.

Main Basic needs:Best-in-class product & systems offers: @ easy to choose, quick to install, reliable.

Help to improve efficiency and @profitability: delivered just in time with proactive information, tools to make quick quotation, design, quality inspection…

After sales support: @ technical support, expertise.

Trainings, on new offers, and also @on issues they don’t always master: improve switchboard optimisation and sales, marketing: look for differentiation compared to their competitors, workshop organization…

Main drivers:Get business in line with their manufacturing capacity (not too much, @not too little, as regular as possible along the year).

Engineeringcapabilities

Area of influence

Complex processes

Basic ED schemes

Local

Local

National Champions

Cross Borders

Diffused Playground

Majors Playground

Specialists

International

Panelbuilder segmentsCross borders: @ international players selling more than 30% outside his national market & making 80% of business in large sites.

National Champions: @ recognised national players, not manufacturing productshave high engineering and strong industrial capabilities (own panels) _have a good knowledge of national actors and access to customers _make 80% of business in big projects, 80% in its base country. _

Specialists: @ national or international recognised as experts in their segment80% of business is oriented to segments or specific applications. _

Local: @ small size companies making various proximity projects. Rarely active in MV.

11

Original Equipment Manufacturers

Core business: To manufacture machines or equipment, which are sold to be part of an industrial or commercial process.

Main added values: Design, engineering, production (purchase/logistics, build/configure, install, commissioning), operation (operate, maintain).

Fields of expertise:Automation, Electrical distribution…

Type of OEMSElectrical OEMs Automation OEMsPower centric Drives centric Motion centric PLC centricBackup Power Hoisting Packaging PackagingMarine Lifts & Escalators Material Handling Food & Bev.Oil & Gas Conveying Woodwrking Specialist vehiclesWind Power HVAC Textile Assembly

Wood Foresty Assembly Plastic & RubberPumps & W/Water Web/cut to length RailTextile Construction Matl.

Main drivers:Maximise @ machine continuity of operation.

Optimize @ on-site intervention costs.

Generate @ profit while keeping end user Customer satisfied.

Innovation @ and competitivity right from the start.

Conception&

Design

Operation &

Maintenance

AssemblyYour

machine

Sales

Speed up @ "concept to design".

Optimize @ machine production, flow and capacity.

Expand @ business by addressing new markets.

Access @ international markets while minimizing associated risks.

Our main CustomersOriginal Equipment Manufacturers

12

Low Voltage training policy

13

Training policyInformation

Our VisionOur main purpose is to increase Training @ impact on daily business.

By acquiring @ new technical and sales skills, successful training contributes to increased Business growth and to improve our Competitiveness.

Targeted job profile

To check trainee’s @profile is aligned on course content for return on investment.

To allow know- @how exchange and experience sharing on common issues.

Prerequisites

To check that @trainee has the right background and education for successful training.

To check for @specific training that required equipment is available.

On-line registration

To ensure @efficiency & tracking participation confirmation by 'Notes' mail.

Agreement from @manager required before sending 'Notes' invitation.

Cancellation When accepting @the 'Notes' invitation before a LV Training Session, the participant commits to come.

The participant @have to inform LV minimum 3 weeks before the first date of training session.

Focus content on Practice

To get feed-back @on what has been acquired by the trainee through practical exercises.

Our process for in-class training

Main Rules All trainers request have to be sent to "FR-LV-Training" mail box @

A minimum of trainees is required for an in-class sessions to be confirmed @

By accepting 'Notes' invitation for in-class registration, trainee confirms his participation @

Trainee takes in charge all expenses related to his stay (flight, hotel…) @

At the end of in-class course, trainees will get all training support tools on an USB Key @

A certificate will be given to each participant who participated to an inside in-class session @

The cancellation fees rank from 400 @ e to 750 e for a five day training

For any local technical training, the participation of at least one representative of the CCC team is mandatory @

Partner’s training: it is mandatory that at least one Schneider Electric employee participate to a partner’s training @session.

In-class Courses in our Training center in France - Electropole Site Eybens-EQi38 or in local Schneider Electric Premises.

Web-class modules Web-seminar (60 mn) on specific technical or business topics.

On-line courseSolution for self-training prerequisites required before attending an in-class.

On-demand trainingCustomized course to fit specific training needs.

Train the trainersExpert level courses. Best practices sharing trainer.

Our Training offer

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3 main types of courses:

Courses for all your technical and business issues

Training on

Low Voltage products

Training on

Low Voltage solutions

Training on

Your day-to-day business issues

1 2 3

15

Training policyMain courses

1 Training onLow Voltage products

Select and implement a product @

Make maximum use of its performances @

Identify any mistakes or operator errors @

Carry out simple maintenance operations @

Examples

Select and install a low voltage device _Utilise real time graphical display _Remotely monitor and control a circuit-breaker _via the Web Maintain a transfer switch equipment _

2 Training onLow Voltage solutions

Design, build, operate a solution @ Examples

Promote and Sell our Low Voltage "iBusways _for Data Centres" Design and quote a Low Voltage large site switchboard _

Acquire high value-added skills @ Examples

Define a solution to optimize energy efficiency _Define an architecture to minimise production _downtime due to power outages

3 Training onYour day-to-day business issues

Competencies linked to the technical @environment of our products & solutions

Examples

Learn the basics of Low Voltage offer environment _Be familiar with Low Voltage electrical network _Learn the standards applicable to our Low Voltage _offer

Competencies linked to the know-how @of Schneider Electric, as world-wide industrial group

Examples

Learn about Low Voltage Marketing approach _Launch a new offer _

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Training policyTrainees' profile

Product ManagerMission

He has to understand his market in order to generate profitable sales. @

He is able to segment the market and define the relevant marketing mix. @

He is able to collect, analyze competitive data and position Schneider Electric's offer Vs competitors. @

He supports sales teams. @

Knowledge requiredMarketing Fundamentals, Technical Fundamentals, Offer knowledge (Products & Solutions), Marketing skills.

Technical SupportMission

He has to be able to answer to question raised from customers. @

He shall be able to understand customer application and propose a solution. @

Knowledge requiredTechnical Fundamentals, Sales Fundamentals, Offer knowledge.

Quality processes and Tools.

International Standards.

Sales DeveloperMission

He is able to promote and sell Products and Solutions. @

He manages existing customers but also focus on development of new customers. @

He is the interface between customers and internal Schneider Electric relevant actors. @

Knowledge requiredMarketing & Sales Fundamentals, Technical Fundamentals, Offer knowledge (Products & Solutions).

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Training policyTrainees' profile

Designer & QuoteMission

He supports business in submitting tenders, direct tenders and final contract negociation. @

He provides technical support to salesforces. @

He provides responses to technical and/commercial inquiries. @

He promotes and sells Products and Solutions. @

Knowledge requiredMarketing & Sales Fundamentals, Technical Expert Skills, Offer knowledge (Products & Solutions).

Project management skills can be required. He is able to read plans and specification, to develop a detailed quote.

TrainerMission

He contributes to training materials design (in-class, on-line, Web-class content). @

He animates in-class and Web-class sessions. @

He is able to provide customised training solution to country requests (Schneider Electric employees @and/or partners).

Knowledge requiredTraining Fundamentals, Technical Expert Skills, Offer knowledge (Products & Solutions).

Web training tools skills for on-line course and Web-class can be required.

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Low Voltage Training Path

# 1(Low Voltage Devices)

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Path # 1 - Low Voltage devicesFundamentals

Recommended courses, managed by Power Business Training and/or other LoB Path Type Duration Target Power

LV network & design selection IC 4 daysDiscover discrimination OL 40 mnModular CB – Basic (FD LoB) OL 120 mn

Training courses managed by Low VoltagePath Type Duration Targets Busways

Discover Canalis offer OL 30 mn all

ProtectionDiscover Masterpact NT/NW OL 30 mn allDiscover Compact NSX OL 30 mn allDiscover Micrologic OL 30 mn allDiscover Transfer Switch Equipment (TSE) W 60 mn all

System & Kits

Discover Prisma P and G offers OL 30 mn all

Discover Prisma IPM OL 30 mn all

Equipment

Discover Okken OL 30 mn all

Discover Blokset OL 30 mn all

Fundamentals on CertificationFundamentals on Certification W 60 mn all

Motor starter

Discover Tesys OL 30 mn all

Basic

Caption Targets profilPM = Product Manager

SAL = Sales

TS = Technical Support

DES = Design

PR/QA = Production / Quality

PART = Partners

PROJ = Project Manager

CustomersCB = Contractor Building

CLS = Contractor Large Site

PbB = Panelbuilder Building

PbLS = Panelbuilder Large Site

Type of pathIC = In-class

OL = On-Line

W = Web-class

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Path # 1 - Low Voltage devicesAdvanced

Training courses managed by Low VoltagePath Type Duration Targets Busways

Support Canalis business IC 4 days PMPromote, Quote & Design: iBusway IC 2 days PM/PROJPromote Canalis lighting W 60 mn PM

Promote iBusway solution for lighting management W 90 mn PM

Motor starterUse & configure TeSys U & T IC 1 day TS/PMTeSys implementation on Industrial Field Buses IC 3 days TS/PMHow to quickly configure TeSys T protection W 60 mn TS/PMSell and Promote TeSys U OL 30 mn PM/SAL

ProtectionSelect, use and maintain Compact NSX IC 3 days TS/Field Service

Protection-ComCommunication - Advanced functions of Micrologic IC 3 days TS/Field Service/PMDevelop ACB-MCCB business IC 4 days PM

System & Kits Design Prisma P and G offers IC 5 days PM/DES/HD2Get to know Softher software W 60 mn PM/PbB Prisma

EquipmentDesign & Quote Okken offer IC 5 days PbLS Okken/DESGet to know Biloma + software W 60 mn PbLS OkkenAssembly Okken offer IC 5 days PbLS Okken/DES/PROJ

Fundamentals on Certification

How to optimize an electrical architecture IC 1 day PM/SAL/DES/PROJ

Advanced


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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Path # 1 - Low Voltage devicesExpert

Training courses managed by Low VoltagePath Type Duration Targets Motor starter

TeSys implementation on industrial fields IC 3 days TS/PMHow to use TeSys T custom logic W 60 mn TS/PM

ProtectionKnow & Maintain TSE * IC 3 days TS/Field ServiceMaintain Masterpact NT/NW and Compact NSX IC 5 days TS/Field Service(*) Transfer Switch Equipment

System & Kits

Assembly Prisma P and G offers Local 3 days PbB Prisma

EquipmentAssembly Okken offer Local 5 days PR/QA/TS/DES

Service and Maintain the Okken offer Local 2 days TS

Expert


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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# 2(Building - Data Center markets)

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Path # 2 - Building - Data Center marketsAdvanced

Training courses for Building-Data Center marketsPath Type Duration Targets Busways

Support Canalis business IC 4 days PM

Promote, Quote & Design: iBusway IC 2 days PM/PROJPromote Canalis lighting W 60 mm PMGet to know the ibusways solution W 120 mn PM

Promote iBusway solution for lighting management W 90 mn PM/PROJ



System & Kits Design Prisma P and G offers IC 5 days PM/DES/TSGet to know Softher software W 60 mm PM/PbB Prisma

Motor starter: optional for Data Center market Use & configure TeSys U & T IC 1 day TS/PMHow to quickly configure TeSys T protection W 60 mn TS/PMSell and Promote TeSys U OL 30 mn PM



Advanced

NotePath # 2 fundamentals are the same as fundamentals of Path # 1


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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Path # 2 - Building - Data Center marketsExpert

Training courses for Building-Data Center marketsPath Type Duration Targets Motor starter

TeSys implementation on industrial fields IC 3 days TS/PMHow to use TeSys T custom logic W 60 mn TS

ProtectionKnow & Maintain TSE* IC 3 days TS/Field ServiceMaintain Masterpact NT/NW and Compact NSX IC 5 days TS/Field Service(*) Transfer Switch Equipment

System & Kits Assemby Prisma P and G offers Local 3 days PbB Prisma

Expert


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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# 3(Industry - Energy Infrastructure markets)

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Path # 3 - Industry- Energy/Infrastructure marketsAdvanced

Training modules for Industry- Energy/Infrastructure Path Type Duration Targets Busways

Support Canalis business IC 4 days PMGet to know the iBusways solution W 120 mn PM



Motor starter Use & configure TeSys U & T IC 1 day TS/PMHow to quickly configure your TeSys T protection W 60 mn TS/PMSell and Promote TeSys U OL 30 mn PM

Equipment Design & Quote Okken offer IC 5 days PbLS Okken/DESGet to know Biloma + software W 60 mn PbLS OkkenAssembly Okken offer Local 5 days PbLS Okken



Advanced

NotePath # 3 fundamentals are the same as fundamentals of Path # 1


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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Path # 3 - Industry- Energy/Infrastructure marketsExpert

Training modules for Industry- Energy/Infrastructure Path Type Duration Targets Motor starter

TeSys implementation on industrial fields IC 3 days TS/PMHow to use TeSys T custom logic W 60 mn TS

ProtectionKnow & Maintain TSE* IC 3 days TS/Field ServiceMaintain Masterpact NT/NW and Compact NSX IC 5 days TS/Field Service(*) Transfer Switch Equipment

Equipment Technology transfer Okken offer (level C of technology transfer) IC 2 days DES/PRODTechnology Transfer Blokset offer (level I of technology transfer) Brazil 8 days DES/PRODService & Maintain Okken offer IC 5 days PbLS/QUA/PRODAssembly Okken offer IC 5 days PbLS/DES/PROJ

Expert


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

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# 4(Data Centers solution)

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Path # 4 - Data Center Solution Advanced

Recommended courses, managed by Industry and/or other LoBsPath Type Duration Target Power-FD Industry

Modular circuit-breaker basicsTwido/Zelio platformsModicon M340Magelis

Training courses for Data Center Solution Path Type Duration Targets Busways

Discover Canalis offer OL 30 mm allGet to know iBusways solution for data centers W 120 mnSupport Canalis business IC 4 days PMPromote, Quote & Design: iBusway for Data center solution IC 2 days PM/PROJ

Promote iBusway solution for lighting management W 90 mn PM/PROJ


Protection-ComCommunication - Advanced functions of Micrologic IC 3 days TS/Field Service/PM

Advanced

Click on the text to reach the formation on-line


SAL = Sales


DES = Design


PART = Partners







OL = On-Line

W = Web-class

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/switchbookmark?readform&view=/vabi/723a8de514382889c12577760052696e?opendocument&page=tam4&pos=no&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/DE560863BF9E9AC9C12572EC005AB6FA?opendocument&page=TAM1&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/D19456AF45D2D578C12573B60057D660?opendocument&page=TAM1

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/C7ED2C5D12D25D9FC12574E10031C2CE?opendocument&page=TAM1&

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In-class courses

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In-class sessionsGeneral calendar 2012

Note:

Calendar of in-class courses scheduled in Electropole Training centre - Eybens (France)

Language: English for all sessions

In-class session title Course code Session 1 Session 2 Duration Level Comments PageTeSys

Use and configure TeSys T & TeSys U LV-TECH-IC05 NoneTo be scheduled

1 day Advanced Prerequisites 54

TeSys implementation on industrial field buses LV-TCEH-IC02 NoneTo be scheduled

3 days Expert Prerequisites 53

ACBs, MCCBs Select, use and maintain Compact NSX LV-TECH-IC03 March 12-14 Sept. 17-19 3 days Advanced Prerequisites 55

Develop ACB-MCCB business LV-SELL-IC04 March 20-23 none 4 days Advanced Prerequisites 46

Com. Advanced functions of Micrologic LV-TECH-IC04 June 20-22 Nov. 14-16 3 days Advanced Prerequisites 56

Know and maintain Transfer Switch Equipment LV-MAINT-IC02 April 23-26 Dec. 10-13 3.5 days Expert Prerequisites 63

Maintain Masterpact NT/NW and Compact NSX

LV-MAINT-IC03 May 21-25 Oct 08-12 5 days Expert Prerequisites 62

Prisma

Design Prisma P and G offers LV-DESI-IC01 April 02-06 Sept. 17-21 5 days Advanced Prerequisites 49

Assembly Prisma P and G offers LV-ASS-IC01 Local only Local only 3 days Expert On demand 59

Okken Design Okken offer LV-DESI-IC02 June 04-08 Oct. 08-12 5 days Advanced On demand 50

Assembly Okken Offer LV-ASS-IC02 Local only Local only 5 days Expert Partner and/ or S.E.'s REU fitters 60

Service & Maintain Okken offer LV-MAINT-IC01 Expected: Q3.2012 2 days Expert Service team 61

Technology transfer Okken offer LV-INDUS-IC02 Local only Local only 2 days Expert S.E.'s REU fitters 64

BloksetTechnology Transfer Blokset offer LV-INDUS-IC03 On demand On demand 8 days Expert Local/Brazil 65

Canalis

Promote, Quote & Design: iBusway (Data Center)

LV-SELL-SOL-IC01 Feb. 20-21 Sept. 10-11 2 days Advanced Prerequisites 43

Support Canalis business LV-SELL-IC03 June 11-14 Oct. 22-25 4 days Expert Prerequisites 45

Panelbuilder BusinessFundamentals on Panelbuilders LV-PnB-ICO1 Jan. 16-17 Oct. 01-02 2 days Advanced Prerequisites 67

Fundamentals on Audit LV-PnB-ICO2 NoneExpected: Q3.2012

2 days Advanced Prerequisites 68

How to optimize an electrical architecture LV-TECH-IC05 On demand On demand 1 day Advanced Prerequisites 57

Boost Panelbuilder business LV-PnB-IC03 March 13-14 Oct 16-17 2 days Advanced Prerequisites 69

34

Fundamentals

*

35

Basic

You areNew comer in Low Voltage Prisma business (Sales / Marketing / Technical support)

PrerequisitesBasic knowledge on Electrical Distribution @

Basic knowledge on Schneider Electric LV protection devices @

ObjectivesBe able to: @Describe the main functions of a functional switchboard _Position the Prisma offer in the LV offer _Present the Prisma offer and the benefits for the customers _Know the major competitors and the main strengths of Prisma _Search associated on line documentation and tools _

ContentPrisma: a modular system @

The Business model and marketing strategy @

The Prisma offer @

The competition @

The Associated tools and documentation @

Training codeLV-DISC-OL14

Target AudienceNew comer in Prisma business

Duration On-line interactive course on Pl@ne @ t30 minutes _

Language English

Discover Prisma P and G offers


Expected Q1:2012

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/5F6EE2CAC3150BF9C125794F0051278E?opendocument&page=TAM1&

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Basic

You areNew comer in Prisma IPM business


Basic knowledge on Schneider Electric LV product @

ObjectivesBe able to: @Position Prisma IPM in Low Voltage panel offer _Present the Prisma IPM offer and benefits for customers _Search associated on line documentation and tools _

ContentOptimized LV panel offer dedicated to the building market @and new economies

A type-tested, functional and KIT LV panel system @

Marketing information @

Offer introduction @

Reminder @

Know more / Contact us @


Target AudienceNew comer in Prisma IPM business

Duration On-line course on Pl@ne @ t30 minutes _

Language English

Discover Prisma IPM


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/6AB2A1EC78AEFB47C125794F00550F22?opendocument&page=TAM1&

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You areNew comer in Low Voltage Okken business (Sales / Marketing / Technical support)

PrerequisitesBasic knowledge of Low Voltage protection devices

ObjectivesBe able to: @Describe the main functions of a large site switchboard _and its environmentPosition the Okken offer into the Low Voltage offer _Present the Okken offer and the benefits for the customers _Know the major competitors and the main strengths _of Okken offerSearch associated on line documentation and tools _

ContentOkken: a large site switchboard @

Business model and marketing strategy @

The Okken offer @

The competition @



Target AudienceNew comer in Okken business


Language English

Discover Okken Basic


http://planet.schneider-electric.com/planet/Training/DiscoverOkken/index.htm

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You areNew comer in Low Voltage ACB-MCCB offer

PrerequisitesBasic knowledge of communication in industrial network @

On-line course "Vocabulary & basic of communication" @

ObjectivesTo learn about customers' main expectations and review @the fundamentals of metering

To get an overview of the Micrologic range with @the main technical features

To learn more about Micrologic accessories @

To test the knowledge you've acquired @

ContentCustomers’ expectations @

Fundamentals on metering @

Micrologic range basic knowledge @

Micrologic accessories offer @

Quiz @


Target AudienceNew comer

DurationOn-line course on Pl@net @30 minutes _

LanguageEnglish

Discover Micrologic Basic


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/64B5E0200EA2103EC12577EC00567000?opendocument&page=TAM3&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/All/a28cf7624f68957ac1256dd50037d836?OpenDocument

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You areNew comer in Low Voltage Equipment business


ObjectivesBe able to: @Describe the main functions of a large site switchboard _and its environmentPosition the Blokset offer into the Low Voltage offer _Present the Blokset offer _Compare Blokset offer to major competitors’ offer _Search associated on-line documentation _

ContentBlokset: a large site switchboard @

The business model and marketing strategy @

Blokset offer @

The competition @

The associated documentation @




Language English

Discover Blokset Basic


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/65F20B62ED205BEFC12577D600459A37?opendocument&page=TAM1&

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You areNew comer in Low Voltage busways business

PrerequisitesNone

ObjectivesBe able to: @Describe the main functions of a busbar trunking system _Position the Canalis offer in the LV offer _Present the Canalis offer and the benefits for the customers _Know the major competitors and the main strengths of Canalis _Search associated on-line documentation and tools _

ContentCanalis: a prefabricated busbar trunking system @


The Canalis offer @

The competition @

Associated tool and documentation @




Language English

Discover Canalis offer Basic


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/20C1DA7FFDC95AC2C125788D0040D61C?opendocument&page=TAM1&

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You areNew comer in motor starter and control command business (Sales / Marketing / Technical support)

PrerequisitesDiscover basic functions of motor protection

ObjectivesBe able to: @Describe the basic functions of TeSys _Position the TeSys Offer in the LV offer _Present the TeSys Offer and benefits for customers _Know the major competitors and the main strengths of TeSys _Access to the associated online documentation _

ContentBasic functions and applications @

TeSys Offer @

Marketing strategies according to geographic zones @

The competition and main strengths of TeSys @



Target AudienceNew comer in TeSys business


Language English

Discover TeSys Basic


Expected Q1:2012

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/401BEEE5DE164B54C12577EC00552AEF?opendocument&page=TAM3&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/F729528C3620AC40C125794F005613FC?opendocument&page=TAM1&

Promote and Sell

42

43

You areData center marketing teams @

Busbar trunking product manager @

Services & Projects teams @

PrerequisitesBasic offer knowledge:

Multi 9 – Compact NSX – Twido – M340 – Magelis – EN40 – PM9-P

ObjectivesGet reminder on the Data center market @

Be able to position the solution in Data center @

Be familiar with customers' drivers & application @

To learn more about the competitors @

Get to know the tools developed for iBusway @

To acquire a full knowledge of solution's components @

To be able to make a quotation @

To be familiar with the solution's components @

To be able to configure the monitoring software @

To know Low Voltage support team @

ContentReminder on Data center market @

IBusway for data center solution presentation @

Technical offer presentation @

Tools to sell the solution @

Design & Quote exercise @

Key selling points @

Assembly workshop @

Competitors @

Information on logistic, price, business @

Contact for solution support @

Training codeLV-SELL-SOL-IC01

Target AudienceData Center marketing teamsProduct managersServices & Projects teams

Duration2 days @40% theory, _60% exercises _

6-8 trainees @

Laptop computer @

LanguageEnglish

PriceFree

Sessions#1: February 20-21•2011#2: September 10-11•2011

LocationElectropole site

Promote, Quote & Design: iBusway for Data center Solution

Promote and Sell Design and Quote

Advanced

44

You areProduct manager @

Business Developer @

PrerequisitesDiscover Canalis

ObjectivesKnow the market situation and our ambitions @

Be familiar with customer values @

Be familiar with offer positioning @

Get an overview of the ranges @

Get to know the main competitors @

Key points to remember @

ContentMarketing stakes @

Customer benefits @

Offer positioning @

Competition @

What to remember @

Questions/Answers @

Training codeLV-SELL-WEB18

Duration1 hour @

LanguageEnglish

Sessions#1: March 06•2012#2: November 14•2012

[email protected]

Promote iBusway solution for lighting management

Promote and Sell

Advanced



45

You areProduct Manager (new comer in Busway business) @New comer in technical support @New comer in project team @

PrerequisitesElectrical engineering rules @Basic knowledge of Low Voltage protection devices @Basics on IEC 439-2 Standard @Laptop computer @

ObjectivesBe able to:

Present the marketing approach to salespeople @Present the Canalis range to customers @Find the right documentation or tool in the company to respond @to the customerPropose a Canalis solution to the customers @Argue: @in favour of Canalis _against its main international competitors and cable-based _solutions

ContentConcept of Canalis and its main applications: @presentation and exercisesThe business model and the marketing strategy: @presentation and exercisesLow, medium and high power range presentation: @presentation and exercisesCanalis associated documentation: @presentation and exercises CanBRASS software: presentation and exercises @Competition overview presentation @Case-studies / role game: @How to select the right range and components to design a solution? _How to argue in selling situations (how to use the killing phrases)? _Workshop and visits: @Assembly exercises _Competition room visit _Laboratory visit _I-busway solution showroom visit _

Support Canalis business

Training codeLV-SELL-IC03

Target AudienceProduct Manager

Duration 4 days: @30% theory, _70% exercises _

4-8 trainees @

Language English

PriceFree

Sessions#1: June 11-14•2012#2: October 22-25•2012


Advanced

Promote and Sell

Be aware that marketing and software

parts of this training module will be

adapted to the participants' interest

46


PrerequisitesBasics of Marketing and Schneider Electric organization @knowledge

6 months of experience on ACB-MCCB business development @

To have completed e-learning modules: @LV switchgear, Discover Compact NSX and Discover Masterpact

Laptop computer @

ObjectivesTo elaborate an optimum action plan @

To coach and support your team in the optimum action plan @realization: means, training, tools, etc.

To convince, during customers visit, of the offer efficiency, @of energetic concept efficiency, IED

Prescribe, sell Optimum offer (having an organized questioning, @offering the right offer, defend and argue against the competition) with consultants, engineering, big customers, etc.

ContentMasterpact and Compact NS offer knowledge consolidation @

Architecture and communication software @

Low Voltage strategy @

ACB-MCCB offer positioning @

On-line Com Marketing tools @

Product Evolution Process fundamentals @

Competitors’ offers @

Customer presentation @

Promotion of an Optimum offer @

Contribution of ACB-MCCB offers to Energy Efficiency @

Elaboration of a business action plan: segmentation, targeting, @positioning

Training module combination tipDiscover Compact NSX and Masterpact NT/NW @

Com-advanced functions of Micrologic @

Training codeLV-SELL-IC04

Target AudienceProduct manager

Duration4 days: @30% theory, _70% exercises _

6-8 trainees @

LanguageEnglish

Sessions#1: March 20-23•2012


Develop ACB-MCCB business

Promote and Sell

Advanced

Design and Quote

48

Design and Quote49

You areBusiness developer @

Product manager @

Quotation and Design department engineer @

Panelbuilder partner @

LV technical support @

LV offer trainer @

PrerequisitesElectrical engineering rules @

Schneider Electric Low Voltage devices knowledge @

Panelbuilder’s skills @

Basics on IEC 439-1 Standard @

ObjectivesBe able to promote and specify Prisma @

Be able to determine and quote a Prisma solution @in a project approach

ContentSystem G offer presentation @

System G catalogue & design exercise @

System P offer presentation @

System P design exercises @ (1)

Presentation of associated Tools @

Practical assembly exercises @

Software presentation @

Training modules combination tipDiscover Prisma @

Use and configure TeSys T and TeSys U @

Select, use and maintain Compact NSX @

Discover Masterpact @

Discover Compact NSX @

Training codeLV-DESI-IC01

Target AudienceProduct ManagerTechnical Support


4-8 trainees @

Language English & French

PriceFree

Sessions#1: April 02-06•2012#2: September 17-21•2012


Design Prisma P and G offers Advanced

(1) maximum of 8 trainees

Design and Quote50

You areTendering and/or Design engineer @

Panelbuilder partner @


Schneider Electric LV devices knowledge @

Basics on IEC 439-1 Standard @

ObjectivesBe able to select the Okken functional units @(components)

Be able to generate a project front view and the Bill Of Material @(BOM)

Discover the associated Software @

ContentOkken offer overview & physical presentation @

Presentation of the Catalogue and Tools @

Exercises on functional units @

Exercises on incoming and outgoing columns @

Case study with single line diagram @

Okken "Biloma+": Bill Of Materials generation @

Software presentation @

Training modules combination tipDiscover Okken @



Sell & Promote TeSys U @


Training codeLV-DESI-IC02

Target AudiencePanelbuilderDesign EngineerTechnical Support


6-12 trainees @

No material needed @


PriceOn demand

Sessions#1: June 04-08•2012#2: October 08-12•2012


Design the Okken offer Advanced

Technical Support

52

53

You areTechnical support engineer @

Product Application Engineer @

Internal or customer trainer @

Technical service engineer @

PrerequisitesTheory of motor starters @

Knowlegde of TeSys U and TeSys T offer @

Basics of industrial network communication @

Basics on Unity (create a project and download a conf.) @

ObjectivesGet a good technical knowledge of the different fieldbuses @available today for TeSys T & TeSys U products

To able to implement, use, commission, and make an advanced @diagnosis of the products with the different fieldbus protocols products according to motor applications

ContentConfiguration and debugging TeSys T and U on Modbus, Profibus, @CaNopen, Ethernet with a Unity Premium PLC

Understand Devicenet and how to set up with TeSys T&U @

Software used: PowerSuite, Unity Pro, Sycon, Advantys @

Training modules combination tipDiscover motor protection @

Use and configure TeSys T & TeSys U @

Training codeLV-TECH-IC02

Target AudienceTechnical Support

Duration 0.5 day by network protocol @(maxi 3 days)25% theory, _75% exercises _

6-12 trainees @

Trainees must bring: @Laptop with Unity Pro V3.0 software + PowerSuite V2.5

Language English

PriceFree

SessionsTo be scheduled 2nd semester 2012


TeSys device implementation on Industrial Field Buses

Expert

Tool use

54



Internal or customer trainer @


Marketing or sales specialists @

PrerequisitesOn-line course @ "Discover motor protection"

Associated on-line course "Understand basics of electricity" @

ObjectivesGet a good knowledge on the offer and technical features @

Learn to configure the protections using PowerSuite @

ContentTeSys U and TeSys T technical presentation @

Workshop on how to setup protections and use PowerSuite @

Introduction to TeSys T custom logic programming @

Training modules combination tipDiscover motor protection @

TeSys device implementation on Industrial Field Buses @


Target AudienceProduct ManagerTechnical Support

Duration 1 day - 1.5 day*: @(*) 0.5 day can be added as optional, if full custom knowledge is requested.

50% theory, _50% exercises _

6-12 trainees @


Language English

PriceFree

SessionsTo be scheduled 2nd semester 2012


Use and configureTeSys T & TeSys U

Tool use

Advanced



55


Services engineer @

PrerequisitesBasic knowledge on Compact NS & Micrologic @

On-line course " @ Vocabulary and basics of communication"

ObjectivesAcquire a full knowledge of the range @

Better grasp customer questions @

Feel at ease with device and accessories @

Feel at ease with maintenance operations @

Feel at ease with circuit-breaker selection and use @

ContentCompact NSX offer @(catalogue, changes NS/NSX, substitution, technical innovations)

Physical presentation of the accessories @

Protection-Metering/alarming offers @

Workshop: set up protection, metering, alarming parameters @

Communication offer @

Workshop: ULP connection, FDM 121, set up, RCU, RSU @

Micrologic maintenance @

Training modules combination tipDiscover Compact NSX @

Com-Advanced functions of Micrologic @

Select, use and maintain Compact NSX


Target AudienceServices teamTechnical Support

Duration 3 days: @(nota: last 0.5 day for service team)

40% theory, _60% exercises _

8-10 trainees @


Language English

PriceFree

Sessions#1: March 12-14•2012#2: September 17-19•2012


Advanced

Install and/or Maintain



56

You areTechnical support Level 2 – 2 years experience @

Product manager – 2 years experience @

Services engineer and/or services employee @

PrerequisitesExperience and/or knowledge:

Intermediate level in English: @LV circuit-breakers and trip units offer knowledge _

Background/Education: @Technical engineer _Experienced technician _

Associated courses: @LV power qualit _ yUnderstanding electrical network _ sDiscover _ MicrologicLV network design and device selection _Vocabulary and basics of communicatio _ n

ObjectivesTo feel comfortable with communication network concepts @

To be able to set up, configure, install Micrologic up @to commissioning and troubleshooting

ContentCommunication concepts-Industrial networks @

Micrologic in a network application @

Zoom on Modbus protocol-Ethernet network overview @

Micrologic range overview @

Technical documentation - Wiring rules @

Micrologic tools for Masterpact @

Compact NSX innovations @

Micrologic tools for Compact NSX @

Gateways @

Key points to remember on troubleshooting @

Communication - Advanced functions of Micrologic


Target AudienceServices teamProduct ManagerTechnical Support


8-10 trainees @

Assessment @

Language English

PriceFree

Sessions#1: June 20-22•2012#2: November 14-16•2012


Advanced

Tool use


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/0DC957A225167A19C1256DD5003F1ECD?opendocument&page=TAM3&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/D0008B0B318C6DEEC1256EE60030813D?opendocument&page=TAM3&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/A28CF7624F68957AC1256DD50037D836?opendocument&page=TAM1&

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/49299A80CCDA304CC125735200307663?opendocument&page=TAM3&


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You areDesign office (consultants) @

Junior electrical distribution application engineer @

Specifier sales engineer @

PrerequisitesElectrical distribution components offer knowledge Laptop computer

ObjectivesTo be able to argue to explain a choice of an electrical architecture @and related energy performances

To be able to propose an optimized solution complying @with customer’s need

ContentDescription of the design process of an electrical installation @

Optimization: description of an electrical installation characteristics @

Definition of the different characteristics @

How to optimize an electrical architecture


Target AudienceInternal and externalE.D. application engineerSpecifier sales engineerDesign office (consultant)

Duration 1 day @

Language English

PriceFree

SessionsOn demand

LocationElectropole Site or local training

Advanced

Design and Quote

Adapt, Install & Maintain

58

59

You arePanelbuilder partner @

Low Voltage trainer @

Fitters @

PrerequisitesBasic knowledge of Prisma range @

Be familiar with a workshop’s organization and have @assembly skills

Materials required (list on demand) @

ObjectivesKnow how to assembly a Prisma cubicle @

Get the main hand’s work @

ContentSystem G & P strong points @

Associated tools overview @

Assembly workshop: System G cubicle @

Assembly workshop: System P cubicle @

Training modules combination tipDesign Prisma P and G offers @

Discover Compact NSX @


Training codeLV-ASS-IC01

Target AudiencePanelbuilderProduction


4-8 trainees @

Material required (ref. Prerequisites) @


PricePrice on demand

SessionsOn demand

LocationLocal training only

Assembly Prisma P and G offers


Expert

Note: This training must be done in Schneider Electric Equipment subsidiary or in a Panelbuilder workshop.

60

You arePanelbuilder’s partner @

Schneider Okken REU @

PrerequisitesBasic knowledge of Okken switchboard @

Be familiar with the organization in a workshop @

ObjectivesLaunch the demo column assembly process @

Overview of the specific points to be familiar with, @according to the license contract

ContentReminder of the tools to be used @

Frame assembly & accessories @

Device configuration adaptation 115 @

HBB and VBB installation @

Device connection 115 @

HBB & VBB installation 70.2 & 70F @

70F mounting plate connection @

70F mounting plate installation @

70.2 fixed parts installation @

Functional units assembly, devices installation @

Wiring exercises @

Paneling installation @

Quality inspection process @




Discover motor protection @

Training codeLV-ASS-IC02

Target AudiencePanelbuilder's partner


4-8 trainees @




SessionsOn demand

LocationLocal training only

Assembly Okken offer


Expert

Note: This training must be done in Schneider Electric Equipment subsidiary or in a Panelbuilder workshop.

61

You areServices and/or maintenance operator


Schneider Electric LV devices knowledge @

ObjectivesBe familiar with the various switchboard configurations @

Be able to identify and propose the configuration solution, @which suits the customer’s need

Be able to carry out simple operations @(functional unit(s) change, switchboard’s installation (handling, association of columns, fish-plate link…)

ContentOkken offer overview & physical presentation @

Best use of the Okken catalogue (components choice) @

Installation guide @

Practice @




Discover motor protection @


Training codeLV-MAINT-IC01

Target AudienceService Maintenance operator


4-8 trainees @




SessionsOn demand

LocationLocal training

Service & Maintain the Okken offer


Expert

Expected Q3:2012

62

You areService team/Service expert

PrerequisitesService intervention experience @

Offer knowledge: Compact NSX and Masterpact NT/NW offer @knowledge and/or to have completed: Compact NSX e-learning an _ dMasterpact NT/NW e-learning course _ s

Laptop computer @

ObjectivesTo be familiar with Masterpact NT/NW Maintenance guide @

To be familiar with the Adaptation Replacement Policy @

Be able to maintain case, arc chutes, contacts and connections @

Be able to maintain auxiliary circuits @

Be able to maintain Micrologic trip unit @

Be able to maintain Compact NSX @

Be able to maintain the communication bus @

Be familiar with Power Services offer @

ContentGeneral overview of Masterpact NT/NW maintenance guide @

Masterpact NT/NW Adaptation and Replacement policy @

Maintenance on case, arc chutes, contacts, connections @

Maintenance of auxiliary circuits @

Maintenance of Micrologic trip unit @

Maintenance of Compact NSX @

Maintenance on Communication bus @

Maintenance interface for Micrologic Trip unit – NSX @

Maintenance on Communication bus – Compact NSX @

Services offer @

Training modules combination tipDiscover Compact NSX and Masterpact NT/NW @

Com-advanced functions of Micrologic @

Maintain Masterpact NT/NW and Compact NSX

Training codeLV-MAINT-IC03

Target AudienceServices team


6-8 trainees @


PriceFree

Sessions#1: May 21-25•2012#2: October 08-12•2012



Expert


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/All/dd48dae60c5b8a59c125745100518df6?OpenDocument

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/All/dd5ab6ab30761759c1256dd500370916?OpenDocument

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You areServices and/or Maintenance operator

PrerequisitesCompact NSX and Masterpact range knowledge

ObjectivesTo acquire a full knowledge of the LV Transfer Switch Equipment @(TSE) offer

To be able to mount/dismount all mechanical and electrical @interlocking devices

To feel at ease with the electrical diagrams @

To be able to diagnose failures and ensure the preventive @maintenance

ContentPresentation of the TSE offer @

Principles of mechanical and electrical interlocking @

Failure diagnosis best practices @

Mounting of interlocking devices @

Training modules combination tipSelect, use and maintain Compact NSX @

Communication-Advanced functions of Micrologic @

Know and MaintainTransfer Switch equipment

Training codeLV- MAINT-IC02

Target AudienceService Maintenance operator

Duration 3.5 days: @30% theory, _70% exercises _

6-8 trainees @



PriceFree

Sessions#1: April 23-26•2012# 2: December 10-13•2012



Expert

64

You areMechanical engineers @

Production manager - REU @

PrerequisitesMechanical design @

Production background @

ObjectivesGet comprehensive explanations to be familiar with the transfer files (tools and data)

ContentTransfer process @

Technical files & data @

Datas’ codification @

Qualification columns @


Design Okken @

Training codeLV-INDUS-IC02

Target AudienceMechanical EngineerREU/PartnerProduction


6-12 trainees @




SessionsOn demand

LocationLocal training

Technology transfer Okken offer


Expert

Design and Quote

65

You areDesign engineers @

Tendering (quotation) @

Production manager - Partner @

This training is dedicated to Schneider Electric or Partners Panelbuilder

PrerequisitesMechanical and Electrical design @

Production background @

ObjectivesBe able to develop the sales, tender @

Be able to carry out the engineering design and assembly @of Blokset range

Content (Part I and II)Introduction: Blokset support - Transfer files @

Presentation of the Blokset guides (Tools) @

Blokset presentation: basic rules + technical guide @

Example of application (type D): technical specification study, @design & costs exercises

Metal workshop @

Assembly workshop @

Training codeLV-INDUS-IC03

Target AudienceDesign EngineerProductionREU/Partner


This training is divided in 2 Parts: @Part I (TC&Sales) and Part II (Industrial)

4-8 trainees @

Language English


SessionsOn demand

RegistrationContact name (in Brazil): Giancarlo BONAzzI

Technology transfer Blokset offer Expert

Design and Quote

Panelbuilder Business

66

67

You arePSP Program Support Partner

PrerequisitesLaptop computer

ObjectivesKnow the PSP missions @

Describe the organization of a Panelbuilder @

Describe the different types of Panelbuilders @

Describe some best practices @

Challenge a Panelbuilder’s organization @

Define how to manage the commercial relationship @

ContentPSP job @

Panelbuilder job @

Panelbuilder best practices @

Manage the relationship with a Panelbuilder @

Knowledge assessment @

Conclusion @

Training codeLV-PnB-IC01

Target AudiencePSP


Language English

PriceFree

Sessions#1: January 16-17•2012#2: October 01-02•2012

LocationElectropole site Local training on demand

Fundamentals on Panelbuilder Advanced

68

You arePSP Program Support Partner

PrerequisitesTo have completed the "Fundamentals on Panelbuilder" @in-class course

Laptop computer @

ObjectivesBe able to conduct an audit at a Panelbuilder’s premises @

Be able to define an action plan @

Be able to propose improvement recommendations @

Check the conformity to standards and specifications related @to Schneider Electric switchboards

ContentPanelbuilder selection criteria (PSP aiming as support @in this business audit)

The audit process at a Panelbuilder’s place @

Process key points @

Identification of the right Panelbuilder’s contact @to conduct the audit

Audit steps @

Questions to ask @

Criteria of a good auditor @

The behaviours to avoid @

Be familiar with the best practices (Prerequisites) @

Fundamentals on Audit Advanced


Target AudiencePSP profile


Language English

PriceFree

SessionsTo be scheduled

LocationElectropole Site or local

Expected Q3:2012

69

You areCountry channel manager @

Secondary target: Business Developer @

PrerequisitesMinimum 6 months experience on his channel @(not limited to Schneider Electric experience)

Knowledge of his local Schneider Electric commercial policy @(pricing policy, logistic, partnership policy)

Laptop computer @

Countries Data: some country business data are requested @for this in-class. Details on this data to provide are notified 2 weeks before 1st day of the in-class course

ObjectivesImprove Schneider Electric Panelbuilder channel management @knowledge

Strengthen customer partnership strategy @

Be familiar with platforming tool @

Know how to select the right partner @

Get method to build panelbuilder growth plan @

Share country channel management best practices @

ContentChannel strategy @

Panelbuilder segmentation @

Competition @

Platforming @

License process @

Method to select the right partner @

Prisma partnership & policy @

Country best practices @

Knowledge assessment @


Discover Blokset @

Animate Prisma sales channels @

Boost Panelbuilder business Advanced


Target AudienceCountry channel manager Business Developer


6-8 trainees @


PriceFree

Sessions#1: March 13-14•2012#2: October 16-17•2012


70

You areChannel manager @

Product manager (Equipment & Systems) @

VP Power @

PrerequisitesEquipment & Systems offer knowledge

ObjectivesBe abble to define or re-define a large site strategy @

How to select licensees @

Licensees' follow-up (commercial & technical) @

Target markets with the right partners and the right offer @

ContentSegmentation of large sites markets @

Market analysis examples @

The different sales approach: direct, the license business models @

Partner's evaluation tool @

Partner's market access @

Resources @

License investment stake for Schneider Electric @and for the Partner

License business case @


Target AudienceChannel manager

Duration Web-class @1 hour 30 mn _

Language English

PriceFree

SessionsDates to be confirmed in 2012

[email protected]

Develop business with licensee's partner

Advanced

Expected Q1:2012

On-line course

Pl@net

72

Promote and Sell73

You areMarketing or Sales specialists @

Internal or customer Trainer @

Technical Support @

PAE @

PrerequisitesBasic knowledge for motor starter

ObjectivesAcquire main skills that helps develop TeSys U business, structured by targeted Customers OEM, Panelbuilder and end-user

ContentHow to choose TeSys U compared to traditional offer @

Main benefits of TeSys U by type of customers @

Product technical training @

Training codeLV-SELL-OL01

DurationOn-line course on Pl@ne @ t30 minutes _

LanguageEnglish

Sell & PromoteTeSys U

Advanced


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/switchbookmark?readform&view=/vabi/c2bbb5d8e94cb85ac12574f60054c097?opendocument&page=tam1&pos=no&

74


Help Desk level 2 @

Sales - Service @

PrerequisitesNone

ObjectivesTo be familiar with this moulded case circuit-breaker (range launched in 2008)

ContentPositioning Compact NSX @

Range overview @

Communication @

Electrical auxiliaries @

Accessories @

Innovations @



LanguageEnglish

Discover Compact NSX Basic

Promote and Sell


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/SwitchBookmark?ReadForm&VIEW=/VABI/DD48DAE60C5B8A59C125745100518DF6?opendocument&page=TAM1&POS=NO&

75


Technical support level 2 @

Sales - Service @

PrerequisitesNone

ObjectivesUnderstand customer's expectations @

Know the solutions provided by Masterpact @

Master the applications @

Be familiar with the range @

ContentSituate the product @

Customers' expectations @

Applications @

The range @

Quiz @




LanguageEnglish & French

Discover Masterpact NT/NW Basic

Promote and Sell


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/switchbookmark?readform&view=/vabi/dd5ab6ab30761759c1256dd500370916?opendocument&page=tam1&pos=no&

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You areNew comer in Low Voltage Equipment business


ObjectivesBe able to: @Describe the main functions of a large site switchboard and its _environmentPosition the Blokset offer into the Low Voltage offer _Present the Blokset offer _Compare Blokset offer to major competitors’ offer _Search associated on-line documentation _

ContentBlokset: a large site switchboard @

The business model and marketing strategy @

Blokset offer @

The competition @





Language English

Discover Blokset Basic


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/65F20B62ED205BEFC12577D600459A37?opendocument&page=TAM1&

77

You areNew comer in Low Voltage ACB-MCCB offer

PrerequisitesBasic knowledge of communication in industrial network @

On-line course " @ Vocabulary & basic of communication"

ObjectivesTo learn about customers' main expectations and review @the fundamentals of metering

To get an overview of the Micrologic range with @the main technical features

To learn more about Micrologic accessories @

To test the knowledge you've acquired @

ContentCustomers’ expectations @

Fundamentals on metering @

Micrologic range basic knowledge @

Micrologic accessories offer @

Quiz @




LanguageEnglish

Discover Micrologic Basic



http://planet.schneider-electric.com/sitemt/trainsbs.nsf/All/a28cf7624f68957ac1256dd50037d836?OpenDocument

78

You areNew comer in Low Voltage busways business

PrerequisitesNone

ObjectivesBe able to: @Describe the main functions of a busbar trunking system _Position the Canalis offer in the LV offer _Present the Canalis offer and the benefits for the customers _Know the major competitors and the main strengths of Canalis _Search associated on-line documentation and tools _

ContentCanalis: a prefabricated busbar trunking system @


The Canalis offer @

The competition @

Associated tool and documentation @




Language English

Discover Canalis offer Basic



79

You areNew comer in Low Voltage Okken business (Sales / Marketing / Technical support)


ObjectivesBe able to: @Describe the main functions of a large site switchboard _and its environmentPosition the Okken offer into the Low Voltage offer _Present the Okken offer and the benefits for the customers _Know the major competitors and the main strengths _of Okken offerSearch associated on line documentation and tools _

ContentOkken: a large site switchboard @


The Okken offer @

The competition @



Target AudienceNew comer in Okken business


Language English

Discover Okken Basic


http://planet.schneider-electric.com/planet/Training/DiscoverOkken/index.htm

80

Basic

You areNew comer in Prisma IPM business


Basic knowledge on Schneider Electric LV product @

ObjectivesBe able to: @Position Prisma IPM in Low Voltage panel offer _Present the Prisma IPM offer and benefits for customers _Search associated on line documentation and tools _

ContentOptimized LV panel offer dedicated to the building market @and new economies

A type-tested, functional and KIT LV panel system @

Marketing information @

Offer introduction @

Reminder @

Know more / Contact us @


Target AudienceNew comer in Prisma IPM business


Language English

Discover Prisma IPM


http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/6AB2A1EC78AEFB47C125794F00550F22?opendocument&page=TAM1&

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Basic

You areNew comer in Low Voltage Prisma business (Sales / Marketing / Technical support)


Basic knowledge on Schneider Electric LV protection devices @

ObjectivesBe able to: @Describe the main functions of a functional switchboard _Position the Prisma offer in the LV offer _Present the Prisma offer and the benefits for the customers _Know the major competitors and the main strengths of Prisma _Search associated on line documentation and tools _

ContentPrisma: a modular system @

The Business model and marketing strategy @

The Prisma offer @

The competition @



Target AudienceNew comer in Prisma business


Language English

Discover Prisma P and G offers


Expected Q1:2012

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/5F6EE2CAC3150BF9C125794F0051278E?opendocument&page=TAM1&

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Target AudienceNew comer in TeSys business


Language English

Discover TeSys Basic

You areNew comer in motor starter and control command business (Sales / Marketing / Technical support)

PrerequisitesDiscover basic functions of motor protection

ObjectivesBe able to: @Describe the basic functions of TeSys _Position the TeSys Offer in the LV offer _Present the TeSys Offer and benefits for customers _Know the major competitors and the main strengths of TeSys _Access to the associated online documentation _

ContentBasic functions and applications @

TeSys Offer @

Marketing strategies according to geographic zones @

The competition and main strengths of TeSys @



Expected Q1:2012

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/F729528C3620AC40C125794F005613FC?opendocument&page=TAM1&


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You areCountry channel manager @

Product manager @

PrerequisitesKnowledge of Prisma offer @

Knowledge of market shares @

ObjectivesBe able to: @Describe how to promote "Prisma" offer through sales channels _Describe how to animate sales channels _

ContentHow to promote the offer: @Positioning of the offer _The Marketing strategy _The Customer Benefits for each channel _The UVPs _Best practices to fight the competition _

How to animate sales channels: @stakes _channel segmentation _development drivers _animation (examples) _animation best practices _


Target AudienceCountry channel managerProduct manager


LanguageEnglish

Animate Prisma sales channels Advanced


Expected Q1:2012

http://planet.schneider-electric.com/sitemt/trainsbs.nsf/VABI/06B07D6EA259E654C125794F00628F53?opendocument&page=TAM1&

Web-class training

A simple and effective solution

84

85

Web-class sessions2012 General calendar

Title Reference Duration Sessions in 20121st semester 2nd semester

Fundamentals on certification

LV-DISC-WEB01 1h30 Feb-07-2012morning from 8:30 to 10:00 afternoon from 4:00 to 5:30

Sep-26-2012morning from 8:30 to 10:00 afternoon from 4:00 to 5:30

How to use TeSys T custom logic

LV-TECH-WEB03 1h30 March-13-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30

June-06-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30

How to quickly configure your TeSys T protection

LV-TECH-WEB04 1h00 March 20-2012morning from 9:00 to 10:00 afternoon from 4:00 to 5:00

Oct-03-2012morning from 9:00 to 10:00 afternoon from 4:00 to 5:00

Discover Transfer Switch Equipment (TSE)

LV-DISC-WEB07 1h00 Jan-17-2012morning from 9:00 to 10:00

Sep-19-2012 morning from 9:00 to 10:00

Get to know the softher software

LV-DESI-WEB09 1h00 On demand On demand

Get to know Biloma+ software LV-DESI-WEB10 2h00 On demand On demandGet to know the iBusway solution for Data Center

LV-DESI-WEB11 1h30 Jan-10-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30

June-27-2012morning from 8:30 to 10:00 afternoon from 4:00 to 5:30


LV-SELL-WEB18 1h30 March-06-2012morning from 9:00 to 10:30afternoon from 4:00 to 5:30

Nov-14-2012morning from 9:00 to 10:30afternoon from 4:00 to 5:30

Web-class

86

You areTechnical Support @

Product Manager @

PrerequisitesNone

ObjectivesGet an overview on Product Certification @Definition _Corporate strategy _Low Voltage strategy _

Identify Who makes what? @Information channel _Strategy/Operational _

Learn which certification to use for which market @

Learn more on product certification general process @

ContentProduct certification overview @

Organization – Communication @

Certification best practices @

Certification general process @

Questions/Answers @

Training codeLV-DISC-WEB01

DurationWeb-class @1 hour 30 _

LanguageEnglish

Sessions#1: February 07•2012#2: September 26•2012

[email protected]

Fundamentals on certification Basic

Web-class

87





PrerequisitesBasics of motor starting @

Know TeSys T offer @

ObjectivesUnderstand the user interface of TeSys T "custom logic" mode and the steps to build your own programs

ContentMotor starter fundamentals @

Basics of coordination of protective devices @

Cabling schemes and benefits (DOL, Star/Delta…) @

TeSys global offer overview @

What is custom logic mode @

Function block vs. structured text @

How to save your program and download it @

Examples of programming @

Training codeLV-TECH-WEB03

DurationWeb-class @1 hour 30 _

LanguageEnglish

Sessions#1: March 13•2012#2: June 06•2012

[email protected]

How to use TeSys T custom logic Expert

Tool use Web-class

88





Marketing or Sales specialists @

PrerequisitesBasics of motor starting @

Know TeSys T offer @

ObjectivesLearn the definition of TeSys T main parameters and how @to set up the protections

Use PowerSuite software @

ContentLive demo of PowerSuite LTM conf software and explanation @of each parameter settings…

Questions & Answers session @

Training codeLV-TECH-WEB04

DurationWeb-class @1 hour _

LanguageEnglish

Sessions#1: March 20•2012#2: October 03•2012

[email protected]

How to quickly configure your TeSys T protection

Advanced

Tool use Web-class

89





Marketing or Sales specialists @

PrerequisitesMasterpact & Compact NS offer knowledge

ObjectivesUnderstand what is a Transfer Switch Equipment (TSE) @

Understand the various devices required to implement a TSE @

Understand a TSE's specific characteristics @

Understand the functions of a TSE @

Understand how a TSE operates @

ContentPresentation of a Transfer Switch Equipment @

Presentation of the components @

Technical characteristics @

Presentation of the functions @

Transfer Switch Equipment operating @

Questions & Answers session @



LanguageEnglish

Sessions#1: January 17•2012#2: September 19•2012

[email protected]

Discover Transfer Switch Equipment (TSE)

Basic

Web-class

90

Training codeLV-DESI-WEB09


LanguageEnglish

SessionsOn demand

[email protected]

You areProduct Manager – Business Developer @

Technical support level 2 @

PrerequisitesPrisma P and G offers knowledge: @Functional Units, _Busbars and connections, _IP Types _

Protection devices offer knowledge @(ACBs, MCCBs, Switches, MCBs...)

Acquaintance with @ IEC60947-2 (derating requirements of devices Vs temperature)

Acquaintance with @ IEC60439-1 (Thermal requirements, Diversity factor, Temperature rise)

ObjectivesBe able to position the Softher offer and support customer's @technical needs

Understand Thermal transfers basics @

How to best use Softher @

ContentOffer presentation & marketing positioning @

Description of thermal transfer basics @

Software demo @

Questions/Answers session @

Get to know Softher software Advanced

Tool use

Dedicated to Prisma business support teams.

Web-class

91

You areOkken design office @

Expert TC @

Users of Elodie and Biloma software @

PrerequisitesPC equipped with "Visio @ ® 2003" and "World® 2003" software

Okken offer knowledge @

Biloma's software user @

ObjectivesHow to realize front face @

How to calculate the labour time: design, wiring, mounting @

How to automatically create a technical proposal @

ContentBiloma+ new functionalities @

Software demo @

Download help files @

Questions/answers session @

Training codeLV-DESI-WEB10

DurationWeb-class @2 hours _

LanguageEnglish & French

SessionsOn demand

[email protected]

Get to know Biloma+ software Advanced

Tool use

Customer training: Okken panelbuilders

Web-class

92

You areMarketing Data Center team @

Product manager @

Services & Projects team @

PrerequisitesBasic knowledge on Busways offer

ObjectivesGet to know the marketing framework @

Get to know a general solution overview @

ContentMarketing framework presentation @

Presentation of the ibusway for Data Centers Solution @


DurationWeb-class @2 hours _

LanguageEnglish

Sessions#1: January 10•2012 #2: June 27•2012

[email protected]

Get to know iBusway for Data Center Advanced

Web-classPromote and Sell

93


Duration1 hour @

LanguageEnglish

Sessions#1: March 06•2012#2: November 14•2012

[email protected]


Promote and Sell

Advanced


Business Developer @

PrerequisitesDiscover Canalis

ObjectivesKnow the market situation and our ambitions @

Be familiar with customer values @

Be familiar with offer positioning @

Get an overview of the ranges @

Get to know the main competitors @


ContentMarketing stakes @

Customer benefits @

Offer positioning @

Competition @

What to remember @

Questions/Answers @



94

Practical informationLocalisation

How to go to the Training Centre?

Join the Electropole site

A49

VALENCE

A41

A48

LYONTo Lyon and GrenobleAirports

SISTERON / GAP

CHAMBERYTo GenevaAirport

Rocade sud

GRENOBLE

EYBENS

Travel in GrenobleBus station and Tag:

Whether you are coming from Grenoble Isère or Saint Exupéry airport, from Chambéry station or a railway station in Isère, Transisère coach lines and TAG lines have the connections you need for any destination in Isère and any places in Grenoble.

You can find all information (price, schedules and network maps) on: www.semitag.fr

Taxi:Les taxis grenoblois: tel.: 0033 4 76 54 42 54

Car hire (with an international driving license):AVIS: tel.: 0033 8 20 05 05 05adress: 22 cours Jean Jaurès 38000 Grenoble

The R&D Centre is located in Eybens. This is the inner suburbs of Grenoble.

Adress: 38EQI ELECTROPOLE 31 rue Mendes France 38320 EYBENS

Paris

GenèveLyon

Chambéry

Grenoble(Eybens)

It is possible to join Grenoble from Paris by train: www.sncf.fr

and from Lyon by bus: www.satobus-alpes.com

A49 from VALENCE

A41 A48 from LYON To Lyon and Grenoble Airports

SISTERON / GAP

CHAMBERY To Geneva Airport

Rocade sud GRENOBLE - EYBENS

95

ParisGrenoble

Practical information Localisation

About the city of GrenobleHistory of the cityBeautifully situated on the Drac and Isère rivers, and surrounded by mountains, Grenoble, the "capital of the Alps", is a lively and modern city.

In the Middle Ages, the Princes of Dauphiné held court here, until the province was annexed by France in the fourteenth century.

30

25

20

15

10

5

Jan Fev Mar Apr May Jun Jul Aug Sep Oct Nov Dec

0

-5

Temperature°C

2008

Monthly average minimum temperature

Monthly average maximum temperature

WeatherThe climate of Grenoble is largely influenced by the surrounding mountain ranges. Winters are very cold, with the average temperature at 2°C and a good amount of snowfall. Summers are warm with the average temperature 20°C.

Sources: www.grenoble-isere-tourisme.com - http://france.meteofrance.com/

Grenoble’s prosperity was originally founded on glove-making, but in the nineteenth century its economy diversified to include mining, cement, paper mills, hydroelectric power and metallurgy.

Its international profile was boosted in 1968, when it hosted the Winter Olympics, and today, it’s a centre of chemical and electronics industries and nuclear research, with the big, new laboratories of the Atomic Energy Commission on the banks of the Drac.

96

Practical information Phrases & emergency

Usual languageHello BonjourWhere is? Où est ....?What time is it? Quelle heure est-il?Where can we buy the ticket? Où pouvons nous acheter des billets ?Do you have an Internet connection? Avez-vous une connexion Internet ?Yes / No Oui / NonThe rail station La gareThe bus station La gare routièreTown center Le centre villeThank you / Bye Merci / Au revoirHow much is it? Combien ça coûte ?Excuse me? Excusez moi ?I don’t understand Je ne comprend pasSorry Désolé

At the restaurantI’d like to reserve a table for tonight J’aimerais réserver une table pour ce soirFor how many persons? Pour combien de personnes ?Salad SaladeEggs OeufsMeat / Fish Viande / PoissonFrench fries FritesCheese FromageBread PainSalt / Pepper Sel / PoivreVegetarian Végétarien

Few French words

Emergency phone numbersEmergency number (recognized in the European Union) ..................................................112

National gendarmerie (police) – Isère ........................................................ 0033 4 76 69 48 00

Duty pharmacies ........................................................................................ 0033 4 76 63 42 55 (Telephone answering service giving the addresses of duty pharmacies in Isère)

Anti-poison centre ...................................................................................... 0033 4 72 11 69 11 (Treatment centre for poisoning cases)

Emergency police service ................................................................................................... 17

Fire station .......................................................................................................................... 18

SAMU 38 Emergency ......................................................................................................... 15

24H Emergency Doctor call-out service ..................................................... 0033 4 76 63 08 08 (39, rue Lachmann – 38000 Grenoble)

97

Training request

Sandrine SAVORNINLow Voltage Training manager

Your contact name

FR-LV-Training

98

Note

COMLV45EN Ver1.4

Publishing: Schneider ElectricDesign-Layout: Schneider ElectricPrinting:

Schneider Electric Industries SAS35, rue Joseph Monier CS 30323F-92506 Rueil-Malmaison Cedex (France)

RCS Nanterre 954 503 439Capital social 896 313 776 www.schneider-electric.com

Printed on ecological paper

11-2011

As standards, specifications and designs change from time to time, please ask for confirmation of the information given in this publication.

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Training Solutions throughout your installation lifecycle

A professional training organization

Training, a profitable investment

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Catalogue LV COMLV45EN V1.4 (Web)-16!12!11

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