Case Study Using RAIN RFID Technology to Achieve Data ...
Transcript of Case Study Using RAIN RFID Technology to Achieve Data ...
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Case Study
Using RAIN RFID Technology to Achieve Data-Driven Clinical Inventory OptimizationSes s ion # 220, Augus t 12, 2021
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COO, VUEMED
Lana Makhanik
DISCLAIMER: The views and opinions expressed in this presentation are solely those of the author/presenter and do not necessarily represent any policy or position of HIMSS.
Director, Heart & Vascular, Loma Linda University Medical Center
Rus s ell Royer, MBA, RCES, SA
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2#HIMSS21
Welcome
Director, Heart & Vascular, LLUMCRus s ell Royer
COO/VUEMED
Lana Makhanik
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Conflict of Interest
Lana Makhanik
Has no real or apparent conflicts of interest to report.
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Conflict of Interest
Russell Royer
Has no real or apparent conflicts of interest to report.
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Agenda
• Background: Medical device industry and implications when mismanaged
• Loma Linda IHI case study:• Challenges that prompted the changes• Solution chosen – workflow & benefits overview• Results achieved• KPIs review – continuous improvement program
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Learning Objectives• Discuss the essential components of the ways in which RAIN RFID technology works
to capture clinical inventory data• Explain some of the ways in which RAIN RFID technology can optimize clinical
inventory and improve patient care• Design effective KPIs for their organizations that provide the data visibility needed to
achieve inventory optimization, prevent waste, and control supply spend
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Global Medical Device Industry ~$400 Billion/Year
Lack of Full Inventory Visibility and Accountability
Dollar share of products NOT
tracked or accounted for by most hospitals*
Bloated inventory by >20% Excess purchases by >15% Waste levels >20% Missed charge capture >18%
Inventories are poorly managed and not tracked
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From Patients’ Perspective
• 600 - 1,200 medical device recalls issued each year, affecting hundreds of millions of units
• 2-4% are Class I recalls – which pose a serious risk of injury or death - meaning several million
units need to be tracked down, removed from shelves and/or require clinical follow-up
Medical Device Recalls
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Common Inventory Related Pain Points• Operational & workflow impediments
• Stock-outs• Unknown item, impossible to document• Hoarding• Lack of visibility on availability and location• Lack of status on expiration or recall• Manual entry at the point of care• Missing item numbers or billing codes• Delayed billing (items not documented or documented
incorrectly)• Incorrect, incomplete or missing orders
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From Clinicians’ Perspective
• Lack of actionable reporting & analytics• Limited data available• Inconsistent across an IDN• Difficult to mine
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From IT/Information Management Perspective
AI AnalyticsEHRAdmitting/Scheduling Billing
Key Hospital Caregiver-Facing Systems Key Hospital Administrative Systems
Supply Chain Finance IT HRProcedural
Documentation
EPICCERNER
GE McLabIBM Merge
McKesson HorizonPhilips Xper
EPIC PreludeCERNER
Siemens A2KEPIC
CERNER
Examples:IBM
GoogleApple
OracleInfor
Workday
Patient charting/
record repository
Patient scheduling
Patient billing Patient documentation
for specific procedures
• Health Outcomes• Population health• Decision Support
Enterprise Resource Planning
Supply Chain Data Required
Data Gaps Exacerbated by Multiple Complex Systems
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Clinical Documentation
Systems
Purchasing
Value Analysis ClinicalAnalysis
EMR
BillingHospital
ERP
Technology , Standards & Data Gap
Contracting
Distribution
From Supply Chain Perspective
This gap re inforces exis t ing s ilos ins ide hos pita ls and prevents the s upply cha in from being t rans formed into a va lue cha in both ins ide and outs ide hos pita ls
Procure-ment
Point of CarePoint of Delivery
• Poor or NO compliance• Poor or NO inventory visibility &
trackability• Unavailable or inaccurate data
• Clinical• Vendor
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A Day in the Life of a Product, a Story of Many Supply Chains and Unreliable Demand Data
From a Product’s Perspective ….
Supply Chain
Med-Surg ItemCentral Supply/Warehouse
Clinical preference item (owned)Procedural departments (cath, EP, IR,
OR, GI)
Specialty Item (i.e., trunk stock)Procedural departments (cath, EP, IR,
OR, GI)
Clinical preference item (consigned)Procedural departments (cath, EP, IR,
OR, GI)
Receipt Putaway Dispense Use
NA
Bill Order
Perpetual Status NOT available; no data entry or tracking
Perpetual Status available
NA NA
Pay
NA
Error-prone manual data entry, lack of, incomplete or inaccurate data entry
System UsedType of Supply
ERP ERP ERP Procedural Documentation Billing ERP ERP
Mostly automated data entry, complete and accurate, electronic format
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Some Sobering Stats
• >5,000 different items on-hand
• Tens of millions spent annually on supplies per department
• 8% to 20% worth of supplies at risk of waste & expirations monthly
• ~50% of procedures at risk for incorrect or incomplete supplies data
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From Administration/Finance Perspective
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From Clinical Service Line Leadership Perspective
Treat Higher Patient Acuity . . .
…At Lower Costs …With Excellent Outcomes
Supply Costs
Procedure Complexity
Procedure Length
Clinical Resources
Ensure purchases align w/need
Inventory Carrying Costs
Ensure accurate charge capture & billing
Clinical resources on non-clinical work
Ensure accurate data in pt records
Unnecessary variation in utilization
Ensure no expired product placed in pt
Ensure swift recall management
Opportunities to address w/inventory management
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Tools and Data Needed for Effective Resource Planning and Risk Management in Post -Covid World
• How many days on hand of inventory do I have?
• What is my burn rate?
• How much safety stock do I need?
• What critical supplies do I need?
• What can I cut from purchasing if I need to redirect dollars elsewhere?
• How do I ensure that my supplies are safe to use (know where they come from, not expired and not recalled)?
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From Risk Management Perspective
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International Heart Institute (IHI) of Loma Linda University Health (LLUH)
• Academic Medical Center
• Part a 6-hospital system
• >1.5 million annual outpatients
• Covers more than 25% of the state of California
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About LLUH
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• Fewer than 50% of patient cases had their supplies accurately documented
• More than 50% of items on-hand had no traceable purchase history
• Management of supplies was fragmented & siloed
• Highly manual• No real-time visibility • High rates of wasted and unused items
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Challenges Motivating The Implementation of a Solution
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LLUH Chose a Technology Solution to Help
Accurate & comprehensive data capture (lot/serial number, expiry date)
Full visibility, trackability, & management of all supplies
- from delivery to point of care - with no needs for special cabinets- ensuring full UDI compliance
Inventory composition & size improvement, and reduction of product
variation
Substantial ROI - guided by powerful Cloud analytics - focused on savings, waste avoidance and
efficiency gains
RAIN RFID excels at achieving: Optimization software helps achieve:
Hands-free RAIN RFID powered by an optimization software has proven to excel at delivering on LLUMC’s core goals ( )
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Items Get RAIN RFID Tags
Tagging Station
The UDI-encoded RFID tag may be printed with human readable text and a 2D barcode or blank
Tag encoding
Device Identifier Production Identifier Data as applicable:
Lot Number Batch Number Serial Number Expiration Date Manufacture Date HCT/P ID
UDI Compliant RFID Tagging Solution
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Tagged Items Are Continuously Tracked
Any department or floor
Procedure Room
Reception
Main Entrance
Exit door
Main EntranceHallway Movement Tracking
Department and Boundaries Tracking
Procedure Room Procedure Room
Supply Room
Procedure Room Procedure Room
Cloud Reporting & Analytics
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Tagged Items Are Continuously Tracked
Supply Rooms Procedure RoomsHallways / Cabinets
Inside
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Item Data Efficiently Captured & Disseminated
Point of CarePoint of Delivery
Procedure Room
Flow of Medical Products and Devices
Supply RoomDelivery Area/Dock & Disposal
Data Capture & Feed
Clinical Documentation
Systems
HospitalERP
SystemCloud Reporting &
Analytics
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Item Data Centrally Managed for Effective Reporting & Analytics
Universal Item MasterMaintained and updated daily in the VUEMED cloud
Associated DataCustomer-specific data assigned to each SKU
Captured DataTime, location, and item details associated
with each VUEMED Product ID
VUEMED Product ID (assigned to each unique SKU) Product Brand Name Product Catalog Number Manufacturer Product Category Product Type Diameter Length Product Features UPN/DI/GTIN
Lot number Serial number (if applicable) Expiration Date Time Location RFID-based data (EPC, Tag ID)
Reorder number (as identified in the customer ERP/MMIS)
Price Unit of Measure Unit of Measure
Quantity Par Level Reorder Level Consignment Status Billing Code
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Personalized Dashboard
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Organizational and Process Realignment
• Set up clearly defined daily/weekly/monthly protocols for all inventory-related activities:• Auditing & Reordering• Receiving & restocking• Expiration management• Item data management
Process realignment & defining roles & responsibilities
• Set up close collaboration & coordination with multiple constituents:• Supply Chain• IT• Finance
• Set up leadership oversight:• Agreed on a set of monthly KPIs for performance monitoring• Established accountability for following through on desired objectives
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• Automated Processes:• Auditing & Reordering• Receiving & restocking• Expiration management• Recall management• Point of care documentation• Item data management
Results Achieved
• Key Achievements:• Full visibility of items from requisition to patient charting: >90% accuracy • Aligned purchases with consumption: excess inventory reduced by >60%• Waste through expirations nearly eliminated: <0.5% of total inventory value• Increased patient safety: expired items never placed in patients, • no stock-outs, and recalls tracked to individual patients in seconds
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Results Maintained with Actionable KPIs
Typical Sources of Savings: Examples of KPIs Used include:
• Expiring as % of total on-hand inventory: SKUs, Units, Value
• Unused or infrequently used in the last 12 months as % of total on-hand inventory: SKUs, Units, Value
• Purchased vs. consumed in relation to case volume: SKUs, Units, Value
Frequency
Monthly
Quarterly
Monthly
Expiration control
Inventory size reduction
Product purchase rationalization
Clinical utilization management • Cost per each type of case per physician Monthly
KPIs keep Supply Chain, IT and Finance informed and accountable while he lping guide improvement opportunit ies , monitor performance, and meas ure s avings
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KPIs: Expiration Management
Expira t ion Management
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Unus ed Inventory Reduct ion
KPIs: Unused Inventory
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Alignment of Purchas ed and Cons umed Inventory
KPIs: Purchases vs Consumption
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Inventory Reduct ion of ~30% s ince January 2020
KPIs: Inventory Size Reduction
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Pandemic Dip
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Clinica l Ut iliza t ion – Opened Not Us ed Items
KPIs: Opened Not Used (Wasted)
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KPIs: Supply Waste in Relation to Purchases
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• Forecasting supply needs given specific procedure types and volumes
• Supply demand planning based on actual scheduled cases
• Examining cost per physician for same procedures
• Eliminating variation & standardizing clinical practice/utilization
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Next Steps: Predictive Analytics
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Questions
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Thank you!
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Lana MakhanikCOOVUEMED, [email protected](888) 948-0999
Russell Royer MBA, RCES, SADirector, Heart and VascularLLUMC | International Heart [email protected]: 909-558-4000 ext. 15765