Case-Study on Toshiba by Boney sah

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    CASE STUDY ON

    TOSHIBA:OME WORKSSubmitted by:

    Eric Shuvro Sarkar 100311Ashfath Ullah 090333

    Md. Mahmudul Hosse 090339

    Shovo Saha 0903!1

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    INTRODUCTION

    "ormed i 1939 Mer#er$Shibaura Seisakusho %orks& 'okyo

    Electric (om)ay* + 19,!&'oshiba became the -rst i the

    orld to )roduce oe M/ AM (hi) + 199!& 'oshiba as 3rdelectroics #iat

    i 2a)a after Hitachi ad Matsushita + 199! 'oshiba as leader i US (

    market ith 194 Share

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    THE WORLD FIRST LAPTOPCOMPUTER T3100

    (:5Users5Soy5eskto)56ld7'oshiba78a)to).m)

    http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4
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    STRENGTH

    A##ressive )rici# 'echolo#ically Su)erior roduct

    CHALLENGES Stro# ye e)edece o 2a)aese )lat 'he avera#e lifetime of otebook model

    as oly moths

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    ADVANTAGE OVERCOMPETITORS

    Hu#e +vestmet i 'echolo#ies such as'"'$'hi;-lm trasistors*&hard diskdrives& lithium io batteries ad ( om

    drives artershi) ad

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    OME WORKS BACKROUND

    6)eratios be#a i 2auary 19,

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    CONTINUED

    PRODUCTS: (>S %orld rocessors 6)tical (haracter readers ( boards Hard disk drives

    (om)uter ad commuicatio>s systemsad other com)uter systems

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    CONTINUED

    So)histicated com)uter etork liked6ME ith other domestic ad overseas

    'oshiba develo)met ad )roductio

    sites 8ar#e ? laboratories i the lat +t alloed the e#ieers to ork closely

    ith the maufacturi# divisiosthrou#hout the desi# ad develo)metof e model

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    OME WORKFORCE

    'here ere some @00 em)loyeesorki# i Au#ust 199!

    TYPES OF WORKERS: "ull time$.! hrsBdayCovertime

    a#e304hi#her tha re#ular a#e* art time$usually houseives*

    'em)orary$eDteral a#e#y;1mothcotract* Aliated$Aliated com)aies em)loyees*

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    CONTINUED

    14 of full time orkers ad 1004 )art timeorkers ere ome

    POSSIBLE ACTIONS FOR INCREASE

    DEMAND: Either aliated com)aies icreased their

    o )roductio or sed i orkers to 6ME Hire more tem)orary or )art time orkers or

    ask re#ular orkers to ork additioalovertime

    evaluati# the ork load ad shift orkersfrom lesser ork load area to ( assembly

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    OMES PC ASSEMBLY LINEPROCESS

    + 19,&"irst la)to) com)uters ereassembled o to 0;meters assemblycoveyors& each staFed ith ! o)erators

    +1990&by reor#aiGi# the orks)ace ithad bee trasformed ito three @;meters lie each staFed by 1 o)erators

    + 199!&it trasformed ito 1. meter

    lies each staFed by 10 o)erators hichhad decreased the labor reuired imaufacturi# )rocess

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    CURRENT ASSEMBLY LINE

    'hree Assembly lies at 6ME "ourth alays idle I oly used he

    sudde icrease i demad , diFeret models of com)uter ere

    )roduced at ay #ive time Each model had combiatios ; J,K,

    diFeret model At the head of each Assembly lie a

    com)uter dis)layed daily )roductioschedule

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    Sub;com)oets to 6ME ere deliveredby "u

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    Assembly lie cosisted 1. metercoveyor belt se)arated at 1.@ meteritervals by hite stri)es o the belt

    A Lsu))orteras assi#ed to each lieho took care of )roceedi# ad solveddiculties

    6 a avera#e 1 otebook assembled ievery @ miutes by 10 lie orkers

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    ASSEMBLY PROCESS

    "irst o)erator laid out ma

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    CONTINUED

    The l!" "#$ $%e&"'$(! : H&)#&e "e!"*( $%e&"$& '(!e&"e)

    )'!+e""e ,$("'('(- !$."#&e "$

    "e!" )'/e&e(" ,$%$(e("! $. "he,$%"e& '("$ "he 2$%% )&'4e56'(7

    Sh$,+ "e!"*"$ "e!" "he 8'l'" $. "he,$%"e&! "$ #'"h!"() 4'8&"'$(!() '($& '%,"!

    The( "he ,$%"e&! #e&e %" '( "he

    &,+! .$& 96 h$& 3)e-ⅇ8&(*'(;

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    WORKER TRAINING ANDPROCESS IMPROVEMENT

    %orkers ere cotiuously cross;traiedto icrease the breadth ad de)th of theirskills

    "ive hi#hly skilled orkers called)ack;meo all model ere available tore)lace abset orkers

    %orkers skills ere dis)layed o allchart i the assembly lie

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    WORKERS SKILL CHART

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    Nuality of ork as checked at everysta#e of the )rocess

    Each orker as res)osible for error

    committed alo# ith checki# the)revious o)erators mistake

    + case of o)erator error&the su))ortersto))ed the assembly lie to discuss theerror

    6ly !4 re)airs ere due to o)eratorerror ad overall @4 of total )roductio

    failed the uality checks ad as re

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    "our orkers ere directly res)osible foreach otebook com)uter assembled

    1.'he secod assembly lie o)erator$ho

    scaed bar codes*@.'he last Assembly lie orkers$ho

    )erformed the shock test*

    3.'he orker ho )re;istalled softare.'he -al orkers i the )acka#i# area

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    %orkers ere ecoura#ed to #ive theirideas for im)rovemet i the assemblylie or )roductio )rocess

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    'HE EO