Case study Golbon utilizes 1WorldSync and GS1 Standards to ...€¦ · Case study Golbon utilizes...
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Case study
Golbon utilizes 1WorldSync and GS1 Standards to provide valuable product information to their Distributor Members!Opportunity
With more than 900,000 Foodservice
locations in the United States, there
has always been a high demand for
new products and improvements in the
manufacturing techniques of existing
products. The ability to provide new
and creative meal choices to diners is
critical to the long term success of every
Foodservice Operator. These operators
have traditionally depended on their
distributors to provide information about
products and to make them aware of
new items or changes as they become
available. The demand for extensive
product information has increased
dramatically over the last twenty five
years, fueled by the rapid development
of mobile technologies. A distributor’s
ability to provide easy access to extensive
product information is a competitive
advantage in today’s information-based
marketplace. Foodservice operators
and consumers alike are demanding
information well beyond the traditional
product identifiers like UPC numbers or
weights and measures. Today’s buyers
want to know the country or region of
origin, a complete list of ingredients,
nutritional values, allergens and even want
to see a pictures of the products.
Golbon is a Premier Foodservice
Marketing Group, based in Boise, Idaho.
With distributor members all over the
United States, they offer programs
to meet the needs of independent
Foodservice distributors. Their members
serve diverse segments of the industry,
such as convenience stores, retail, club
stores and specialty distribution, in
addition to the traditional Foodservice
market. Golbon’s mission is to help
their members succeed by providing
programs that create a competitive
advantage in the marketplace. Golbon
has identified an approach to help their
members achieve sales growth and
improved profitability by engaging in
the GS1 Foodservice initiative, which
offers extensive product information.
Larry Lipschultz, Golbon’s Chief Financial
Officer, commented, “Golbon’s member
distributors will leverage GS1 Standards
to proactively provide their customers
with comprehensive product information,
enhance their traceability programs, and
reduce their operating costs.”
“Golbon’s member distributors
will leverage GS1 Standards
to proactively provide their
customers with comprehensive
product information, enhance
their traceability programs,
and reduce their operating
costs.”
– LArry LIPSChULTz
Chief Financial Officer
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Solution
In early 2012, Golbon engaged 1WorldSync
to define a program to allow the Golbon
community to take full advantage of the
benefits of the GS1 Foodservice initiative.
The focus was to enable their members to
engage in the Global Data Synchronization
Network (GDSN), see value in the use of
the GS1 standards and begin conversion
of their internal item numbers to Global
Trade Item Numbers’ (GTIN). 1WorldSync
and Golbon jointly developed a phased
approach to the program.
· Phase one: Develop an online Catalog
for each individual distributor for View,
Search and Printing of Spec Sheets,
including nutritional and other product
data.
· Phase two: Collaborate with each
Member to begin integrating GDSN data
to take full advantage of supplier GTINs
and Global Location Numbers (GLN).
A pilot study was completed for Phase
One of the program that included Golbon,
1WorldSync and SpecPage, a 1WorldSync
Solution Partner based in Warwick, rhode
Island. The timeframe for the pilot was
December 2012 through April 2013 and
the participating members were Favorite
Foods, Somersworth, New hampshire; S&L
Produce, Centralia Illinois; Superior Foods,
Grand rapids, Michigan; and Teri Nichols
Institutional Food Merchants, Brooklyn,
New york.
Golbon, partnering with 1WorldSync
and Specpage, worked with each of the
participating members to implement a
secure, extensive, personalized product
catalog populated with information from
the GDSN. This holistic approach to
capturing, displaying and utilizing data
from the GDSN enables Golbon members
to easily gain the advantages of the GS1
Foodservice Initiative.
To access the catalog data, each
Golbon member first must obtain a GS1-
certified, 13-digit GLN. Once a GLN is
established and the member has joined
the GDSN through this unique Golbon and
1WorldSync engagement, the member can
begin the process of receiving data via
the GDSN through their trading partner
relationships.
One additional component of the pilot
was the inclusion of Dot Foods, Inc., based
in Mt. Sterling, Illinois. Dot Foods, Inc.
is the largest Food redistributor in the
nation and a founding member of the GSI
Foodservice initiative. They have been at
the forefront, driving industry adoption
while implementing GS1 Standards
throughout their organization. As an
important trading partner for each of the
participating distributors, Dot Foods, Inc.
became the first to publish information to
the individualized catalogs.
Dot Foods, Inc. and Golbon share a
belief that providing comprehensive,
standardized information to customers
gives an edge to provide better service.
“We are excited to be part of this new
program with Golbon and their members,”
said Debbie Bower, E-Commerce Manager
at Dot Foods, Inc.
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Results
After obtaining product lists, 1WorldSync
and SpecPage deployed custom product
catalogs to each participant within
seven days. The initial catalogs included
extensive product information (some with
pictures) from over 2,200 items provided
by Dot Foods, Inc. These custom catalogs
are available to distributor sales reps,
purchasing agents, marketing staff,
and even customers, and are all easily
accessible via the Internet. Integrated
search functions enable quick links to
product spec sheets which may then
be viewed, printed or emailed. This
variety of comprehensive, readily-
accessible information ensures that both
the distributor and operator have the
information they need to achieve goals for
product innovation, as well as to comply
with both local and national food safety
regulations.
Although no quantitative sales figures
were shared as part of the pilot, it is
universally agreed that the end result of
this new information source is a better
educated and more productive sales force
along with an improvement to the overall
customer experience. Based on the early
success of the pilot Golbon are continuing
to expand the number of trading partners
publishing information to the catalogs
and expanding the availability to the
rest of the Golbon Member Companies.
Dan Wilkinson, Managing Director
of 1WorldSync Americas said “The
Foodservice industry is a very important
segment for us and their need for
information is critical. It is being driven
by consumer demands along with the
regulatory requirements around food
safety and traceability. We are very happy
to be part of this important solution.”
Suppliers and Golbon Member Trading
Partners can find all the necessary
information in order to publish their
product information at http://pdm.1sync.
org/customers/golbon, or by contacting
your local Golbon representative for
additional information.
“The Foodservice industry is a
very important segment for us
and their need for information
is critical. It is being driven
by consumer demands
along with the regulatory
requirements around food
safety and traceability. We are
very happy to be part of this
important solution.”
– DAN WILkINSON
Managing Director of 1WorldSync
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About Golbon
Golbon was formed in 1963 to provide
Foodservice distributors premium frozen
fruits, vegetables, and potatoes through
forward warehousing programs.
Since the organization’s inception,
Golbon has transitioned into a full service,
broadline purchasing and marketing
group for independent Foodservice
distributors. Today, as one of the country’s
fastest growing buying groups, Golbon
is at the cutting edge of the Foodservice
industry. They have addressed the needs
of independent Foodservice distributors
with an array of targeted business building
programs and services. Golbon’s staff is
comprised of experienced Foodservice
individuals committed to assisting
distributors in reaching their goals. With
both an internal and external commitment
to the advancement of its distributor
members and the industry, Golbon is
positioned to assist distributors in their
future growth and enhanced profitability.
About 1WorldSync
With more than 15,000 customers across
54 countries, 1WorldSync is the industry
leader in global product data management
and data pool solutions certified for
the GS1 Global Data Standardization
Network™ (GDSN®). 1WorldSync solutions
and services allow companies to share
trusted product information with one
another and with consumers, driving
business and convenience for everyone,
all around the world. 1WorldSync is a
joint venture of GS1 Germany and GS1 US,
which are member organizations of GS1,
the organization that develops global
standards for identifying, capturing,
and sharing product information.
www.1WorldSync.com
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