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Automation Testing Helps Leading Public Pay-Media Company Reduce Overall Test Efforts by 40%

The Client is a public pay-media company which offers DStv (Digital Satellite Pay Television) services across the African continent. It delivers thematic channels and exclusive content to its subscribers. The Client is also an Internet service provider.

About the Client

CASE STUDY

CCS-US006-0416

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Key RequirementsThe Client required:

End-to-end testing of its application

Code Reviews to ensure that it is as per industry coding standards and suggest appropriate recommendations

Performance Testing for all applications

Mobile functional testing of client’s application on iOS and Android platforms

Improve the overall quality and performance of the application to facilitate breakthrough application to business users

Key ChallengesCovering end-to-end business flow in the automated test suite and have compatibility with different browsers

Lack of standardized QA processes and best practices

Complex set of business rules increased the number of test scenarios required to ensure optimum test coverage

Uninformed updates made the application server inaccessible sometimes, resulting in varying test execution results

Technology Stack

Types of TestingMobile

Functional

Performance

Test Automation

Testing Tools

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Solutions ProvidedImplemented Cigniti’s Test Automation Framework to cover hundreds of end-to-end business scenarios

Performed manual and automation testing of customer’s internal application integration with CRM, ERP and ESB systems in the background

Proposed using TestComplete for test management, FogBugz for defect management and HP UFT for test automation

Conducted code reviews to ensure code quality and suggested recommendations to ensure they are as per industry standards

Built regression test suite from scratch

Developed jumpstart kits for automation for end-to-end validation of the application

Assessed existing automation framework and implemented best practices

Key BenefitsReduced the overall test efforts by 40% by making sure the same scripts execute on Android and iOS.

30% defect reduction due to code reviews.

Extensive analysis and recommendations helped improve the overall application performance by 10-20% for the scenarios in scope.

20% automation effort reduction due to Cigniti’s automation framework.

Reduced test cycle time resulted in significant cost savings.

Reduced effort by re-use of test components/artefacts.

QA best practices implemented.

- Open Source Vs. Commercial- License Modeling & Utilization- Maintenance & Recurring Overheads- Tool Comparision Matrix- Training & Skill Set Assessment

Tool Evaluation & Recommendation

- ROI Analysis- Feasibility Study- Stability Analysis- Automation Maturity Assessement

- Tool Agnostic Framework- Custom Framework (Client-based)- Industry Solutions- Point Solutions

- Test Script Development & Pruning- Build Verification Suite- Regression Pack Development - Continuous Integration- Lean Maintenance

Advisory Services

Test Script Development / Maintenance

Automation Framework

About Cigniti

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Global Leaders in Independent Software Testing Services

USCigniti Inc.

433 E Las Colinas Blvd,

Suite 1300,

Irving, TX 75039

972.756.0622

IndiaCigniti Technologies Ltd.

6th Floor, ORION Block, “The V” (Ascendas)

Plot #17 Software Units Layout

Madhapur, Hyderabad-500081

040-4038 2255

040-3070 2255

AustraliaCigniti Technologies (Australia) Pty Ltd

Sydney

Level 13, 135 King Street

Sydney, NSW 2000

+61 2 8973 7579

Canberra

Tower A, Level 5, 7 London Circuit

Canberra, ACT, 2601

+61 2 6169 4145

UKCigniti Technologies (UK) Limited

1 Fore Street

London

EC2Y 9DT

+44 (0) 2079934458

CanadaCigniti Inc

2425 Matheson Boulevard East,

7th floor, Suite 731

Mississauga, Ontario

L4W 5K4

647.951.5943

Melbourne

Level 28, 303 Collins Street

Melbourne, VIC 3000

+61 3 9678 9111

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Cigniti Technologies Limited (BSE: 534758, www.cigniti.com), Global Leaders in Independent Software Testing Services, is headquartered at Hyderabad, India. Cigniti’s 1800+ career testers are spread across US, UK, India, Australia, and Canada. Cigniti is the world’s first Independent Software Testing Services Company to be appraised at CMMI-SVC v1.3, Maturity Level 5, and is also ISO 9001:2008 & ISO 27001:2013 certified. Cigniti’s test offerings include Quality Engineering, Advisory & Transformation, Next Generation Testing, and Core Testing. Over the last decade, Cigniti has helped Enterprises and ISVs build quality software while improving time-to-market and reducing cost of quality. Cigniti has translated its R&D into SMART Tools™ that accelerate testing and help improve the quality of services delivered to clients. Cigniti has India's first of its kind Robotics Test Lab, a Mobile Cloud Test Lab with HP & Experitest, a Cloud-enabled Performance Test Lab, and an IoT & Smart Meter Lab. Gartner has positioned Cigniti as a Challenger in its Magic Quadrant for Application Testing Services Worldwide, 2015. Forrester cites Cigniti among the 9 services firms and systems integrators working to enable Quality at Speed. NelsonHall ranks Cigniti Technologies as a Leader in Software Testing NEAT Charts. Everest Group recognizes Cigniti as a Major Contender with a “Best in Class” rating for Buyer satisfaction in the PEAK Matrix™ for Independent Testing Services, while Forbes recognizes Cigniti as Asia’s 200 best under-billion companies. Cigniti has been awarded a place on the Crown Commercial Service latest G-Cloud 6 framework for providing Lot 4: Specialist Cloud Services that will provide public sector enterprises better access to Cigniti's expertise. Cigniti is also a recipient of the prestigious Frost and Sullivan Customer Value Leadership Award for Global Automated Software Testing Services category consecutively in 2014 and 2015. Cigniti’s CSR initiative, Project Cignificance, aims to impact 1 million+ lives through education as an enabler.