Case Study 100%pure

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100% PURE CASE STUDY 100% PURE generate $8,200 a week from referrals via LoyaltyLion

Transcript of Case Study 100%pure

Page 1: Case Study 100%pure

100% PURE CASE STUDY

100% PURE generate $8,200 a week from referrals via LoyaltyLion

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Overview

100% PURE is a leading organic cosmetics beauty firm based in Silicon Valley. They sell their own brand cosmetics via 13 physical stores and 3 online stores. All the stores use Shopify as their commerce framework.

Background to 100% PURE Challenge

100% PURE approached LoyaltyLion to increase customer retention, acquisition and engagement. 100% PURE also wanted one view of their customers to help them improve analysis and marketing efforts.

Solution100% PURE implemented LoyaltyLion across their physical and online stores, which provided them with one view of their customers, via LoyaltyLion’s analytics area. In addition to this, they used LoyaltyLion to build a bespoke loyalty program which rewards various onsite activities with points.

ResultsLoyaltyLion has generated $152,406 for 100% PURE in three months. $98,977 from newly acquired customers and $53,429 from repeat purchases.

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IMPLEMENTATION

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100% PURE - custom loyalty program

100% PURE implemented LoyaltyLion across their online and physical stores. They took advantage of LoyaltyLion’s advanced customisation options to create a fully

integrated loyalty program that complements their brand.

Online store Mobile responsive

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Using LoyaltyLion, 100% PURE offer their customers points for account creation, purchases, referrals, newsletter signups and visits. Customers collect these points

and redeem them for rewards. 100% PURE use LoyaltyLion to offer a wide selection of rewards including products, early sale access and exclusive loyalty items.

100% PURE - increase engagement and retention

Earn points Gain rewards

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100% PURE - keep customers informed

Customised emails

LoyaltyLion includes automated emails. These emails are sent when a customer joins the loyalty program and when they have a reward available.

The emails are completely customisable and have click through rates 8x the industry average.

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100% PURE - acquire new customers

Refer a friend

LoyaltyLion includes advanced refer a friend software.

Customers of 100% PURE can refer friends via Twitter, Facebook, email and direct links.

Customers earn points for successful referrals and their friends benefit from $30 off their first purchase.

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RESULTS

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Results

$8,200 per week from referrals

Referrals

$53,429 from reward driven purchases in

three months

Retention

ROI exceeds 900% In just three

months

ROI

100% PURE have been using LoyaltyLion for just over three months, in this time they have earned over $152,000.