Case Management

Case Conferencing Approach to

Improve Program Outcomes

WAIT…BEFORE WE START

Objective

• To understand an effective method of providing comprehensive service strategy for young people in YouthBuild Programs

What will we cover? In the context of case conferencing: • Overall structure of case conferencing• Benefits for improved service delivery • Management of cohorts

Case Management Fundamentals

WHAT IS CASE MANAGEMENT? Case Management is a youth-centered goal-oriented process for assessing the strengths and needs of an individual for participant services; developing a plan to:•Attain their goals •Assist him/her to obtain the determined services•Facilitating their use of services in obtaining their goals (education, goal-focused employment, i.e., long-term employment, etc)

KEY COMPONENTS –Thought out written process –Staff who “get it”–Organized case files –Services to offer –Strategy to discuss youth goals, progress, challenges and next steps

Case Conference

What is a case conference?Intentionally scheduled reoccurring meetings to formally review

and discuss the goals of a youth.

COMPONENTS

Benefits

Case Conference ProcessCase Management facilitates

CM: Shares objective data: attendance, progress toward IDP goals, etc.

Go (2) Go-round: other staff share their data

•I see….•I think….•I believe the next step for the student is…..

 Strategy/ Commitments Case Manager recaps action steps and commitments Check-in point is established

Suggested Time Frame: 5 – 10 minutes

Managing Cohorts

NEW YOUTHBUILDERS VS GRADUATES IN TRANSITON COHORT 1 COHORT 2

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