Cascade Employers Association Annual Training Catalog

Cascade Employers Association

Training Catalog

September 2014 - August 2015

deliverWe deliver unsurpassed resources to develop good employers into great employers.

We work with employers to train, develop and grow their people.

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Down to earth knowledge and insight in human resource management.

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Our team’s strategic, yet practical, approach inspires your team’s confidence and credibility.

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2 Register Today! cascadeemployers.com/events

CONTENTS

HR & Team Development 4

Legal Compliance 7

Leadership & Supervision 10

Personal/Professional Development 12

Trainer Development 14

Compensation & Benefi ts 14

Bring these programs on-site.

Most classes deliverablein both English and Spanish.

You Are Not AloneGreat Employers Seek Us Out

Behind every great organization is a well-trained staff. Hundreds of employers rely on Cascade’s proven soft skills training to achieve performance improvement and personal success for their managers, supervisors, and employees. And our expertise doesn’t stop in the classroom. Our trainers remain available for participant follow-up once back at their workplace.

“I highly recommend Cascade Employers Association for any HR and workforce training. They truly are the experts that help companies limit their risk, exposure and liability. Not only do they provide good comprehensive training, but they can customize it to fi t your current needs and demands.”

Sarah Harvey, HR ManagerDon Pancho Authentic Mexican Foods, Inc.

About This CatalogThis is your resource for the best of HR management and leadership soft skills. Inside you’ll fi nd detailed descriptions of upcoming training sessions, including dates, times, locations and pricing. Also be sure to browse classes online and look for special programs not listed in this publication.

Registration – It’s easy. Go to cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confi rmation and additional details.

Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $115 / $170).

HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certifi cation program, they are also offered as stand-alone training.

PHR/SPHR Recertifi cation Credits – Many of these classes qualify as credit toward recertifi cation. Qualifi ed programs are indicated online next to the program description.

Cancellation Policy – Cancellations received up to fi ve business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than fi ve business days prior to a program, or no-shows, are non-refundable.

Portland 503.224.5219 Salem 503.585.4320 3

September 2014Appraising Achievement and Performance 4Employee Handbooks and Supervision Handbooks 8Employment Law: Minimize Risk and Gain Confi dence 8HR Academy Certifi cate Series Orientation 5Interviewing and Hiring for Better Results 6Leadership at the Executive Level 12Leadperson Effectiveness 10MBA Essentials Series 12Respect in the Workplace 6

October 2014Achieving Simple and Effective Pay Practices 14Advanced Employment Law: Case Law Update 7Basics of Family Leave 8Basics of Supervision 10Developing a Total Compensation Strategy 14Discipline and Documentation 8Fundamentals of Organization Development 13Lead Like Fred: Lessons for Extraordinary Leadership 11Leadership Engagement Essentials 11Making Job Descriptions Compliant, Accurate

and Meaningful 9Marketing Tools 12Performance Management: Finding the Best

Approach for Your Workforce 6Program and Project Management 12Reaching for Stellar Customer Service 6Reasonable Suspicion Training 9Workplace Investigations: Building Trust and Credibility 9

November 2014Accountability and Delegation 4Advanced Family Leave 7Americans with Disabilities Act: Doing the

Right Thing the Right Way 7Diffi cult and Crucial Conversations: Keys to Improving

Workplace Communication 13Employee Engagement: Beyond Satisfaction 4Finance for the Non-Financial Manager 12Leadperson Effectiveness 10Operations Management and Innovation 12Strengths-Based Leadership 10

December 20142015 Compliance Update 7Basic Medic First Aid® and AED 13Expressing Yourself: Presenting Your Thoughts and Ideas 13Harassment Awareness Training 8HR Compliance Lab 9Human Resources as a Business Partner 12Unemployment Benefi ts: The Inside Scoop 9Wage and Hour Basics 9

January 2015Attracting, Retaining and Engaging Your Workforce 4Basics of Supervision 10Coaching Employees and Supervisors 4Creating Stellar Recognition Programs 4Presenting That Energizes You and Others 14Train the Trainer 14

February 2015AAP and EEO Compliance and Reporting 7Appraising Achievement and Performance 4Discipline and Documentation 8Employee Handbooks and Supervision Handbooks 8Employment Law: Minimize Risk and Gain Confi dence 8Fiduciary Responsibility in the 401(k) Plan: Am I at Risk? 14HR Academy Certifi cate Series Orientation 5Interviewing and Hiring for Better Results 6Leadperson Effectiveness 10Performance Management: Finding the Best

Approach for Your Workforce 6Reasonable Suspicion Training 9

March 2015Achieving Simple and Effective Pay Practices 14Advanced Employment Law: Case Law Update 7Basics of Family Leave 8Developing a Total Compensation Strategy 14Leadership Engagement Essentials 11Making Job Descriptions Compliant, Accurate

and Meaningful 9Reaching for Stellar Customer Service 6

April 2015Advanced Family Leave 7Accountability and Delegation 4Americans with Disabilities Act: Doing the

Right Thing the Right Way 7Basic Medic First Aid® and AED 13Diffi cult and Crucial Conversations: Keys to Improving

Workplace Communication 13HR Compliance Lab 9Respect in the Workplace 6

May 2015Basics of Supervision 10Employee Engagement: Beyond Satisfaction 4Fiduciary Responsibility in the 401(k) Plan: Am I at Risk? 14Strengths-Based Leadership 10Unemployment Benefi ts: The Inside Scoop 9Wage and Hour Basics 9Workplace Investigations: Building Trust and Credibility 9

June 2015Attracting, Retaining and Engaging Your Workforce 4Coaching Employees and Supervisors 4Creating Stellar Recognition Programs 4Leadership Engagement Essentials 11Leadperson Effectiveness 10

July 2015Basics of Supervision 10Harassment Awareness Training 8Reaching for Stellar Customer Service 6Reasonable Suspicion Training 9

August 2015Basic Medic First Aid® and AED 13Expressing Yourself: Presenting Your Thoughts and Ideas 13Train the Trainer 14


HR & Team DevelopmentAccountability and DelegationHR Academy #201The skills of building a culture of trust are vital to promote clear accountability, powerful engagement and natural delegation. Learn the core components of an effective accountability strategy so that all participants understand the path to clear agreements, and explore trust-building approaches to employee engagement. This fun and interactive class challenges all of us to empower our teammates.

Nov 11 (Portland), 8:30-12:00Apr 14 (Salem), 8:30-12:00 $115 / $170

Appraising Achievement and Performance Lab HR Academy #212Have you found an approach to performance appraisal that fi ts well with your work culture? In this lab, we’ll look at several approaches, the advantages/disadvantages of each, and ways to engage your supervisors and managers in this much-maligned process. Leverage strengths-based leadership to improve employee engagement and review best practices and keys to establishing a foundation for improved performance discussions.

Sept 24 (Portland), 8:30-10:30Feb 25 (Salem), 8:30-10:30 $95 / $140

Attracting, Retaining and Engaging Your Workforce LabHR Academy #214Can you predict the engagement level of an applicant before you even make an offer? The accuracy of your prediction has a lot to do with your organization’s leadership. This interactive session puts the theories of strengths-based leadership and employee engagement into action with the goal of equipping you and your team to better attract, retain and engage your workforce while demonstrating a positive impact on the bottom line.

Jan 6 (Portland), 8:30-10:30Jun 16 (Salem), 8:30-10:30 $95 / $140

Coaching Employees and SupervisorsHR Academy #109Bringing out the best in others isn’t always easy. Learn proven techniques for guiding and motivating employees and supervisors toward taking increased responsibility and sensible risks while reaching higher levels of performance. Key learning points include active listening to encourage better teamwork, dealing with negativity, and coaching to spur taking on responsibility.


Creating Stellar Recognition ProgramsHR Academy #205Giving positive recognition is both a skill and an art, but most of all it is a commitment. Explore the do’s and don’ts of praise and showing appreciation by sharing best experiences with spontaneous and organized recognition, learning what the research says about how often recognition is needed and what impact it has, and reviewing the top ten creative ways Oregon organizations recognize good work.


Employee Engagement: Beyond SatisfactionHR Academy #210It’s no secret that there is a direct link between the performance of an organization, customer satisfaction and loyalty, and the engagement of employees. While the main drivers of employee engagement don’t change much over time, how they rank in order of importance does. We will cover current trends and drivers of engagement, deciding if and how to engage the disengaged, how to keep the engaged, steps to build engagement at any role or level and the one factor that matters more than anything else.

Nov 18 (Portland), 1:00-4:30May 5 (Salem), 1:00-4:30 $115 / $170

Not a Member Yet?If you haven’t already joined Cascade Employers Association, make what may be your most important decision of the year. Join Cascade today!

Portland 503.224.5219 Salem 503.585.4320 5

HR AcademyA Certifi cate Program for Human Resource Professionals

Develop your skills, knowledge and abilities in the fundamental tenets of HR and the more advanced niche areas of this important management function. Graduates of the Academy gain more confi dence in their abilities, perform their jobs at a higher level and are simply happier at work.

Academy Orientation

Begin the program with a half-day orientation session, leaving with an assessment of your organization’s HR programs, a professional development plan, and recommendations on your electives.

Then, Choose Your Track

100 Level – HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. Includes six half-day elective courses.

200 Level – HR Professional: Designed for the more experienced HR professional, this track assumes you have a solid understanding of the fundamentals and are seeking more specialized knowledge. Includes fi ve half-day elective courses and putting your knowledge to the test in two hands-on, highly interactive labs.

100 Level: HR Fundamentals 200 Level: HR Professional

Elective Courses Six half-day electives required for certifi cation

Elective CoursesFive half-day electives and two, two-hour labs

required for certifi cation

101: Employment Law: Minimize Risk and Gain Confi dence 102: Basics of Family Leave 103: Wage and Hours Basics 104: Discipline and Documentation 105: Making Job Descriptions Compliant, Accurate and

Meaningful 106: Performance Management: Finding the Best

Approach for Your Workforce 107: Interviewing and Hiring for Better Results 108: Achieving Simple and Effective Pay Practices 109: Coaching Employees and Supervisors 110: Employee Handbooks and Supervision Handbooks

201: Accountability and Delegation 202: Advanced Family Leave 203: Advanced Employment Law: Case Law Update 204: Americans with Disabilities Act: Doing the

Right Thing the Right Way 205: Creating Stellar Recognition Programs 206: Unemployment Benefi ts: The Inside Scoop 207: Workplace Investigations: Building Trust and Credibility 208: Diffi cult and Crucial Conversations: Keys to Improving

Workplace Communication 209: Strengths-Based Leadership 210: Employee Engagement – Beyond Satisfaction

Labs: 211: HR Compliance212: Appraising Achievement and Performance213: Developing a Total Compensation Strategy214: Attracting, Retaining and Engaging Your Workforce

Tuition: Member Price – $650 for completion of either track in the HR Academy Standard Price – $975 for completion of either track in the HR Academy

Sponsored by:

Get started toward your certifi cation by registering for the HR Academy Certifi cate Program in Portland on September 16 or in Salem on February 12.


Interviewing and Hiring for Better ResultsHR Academy #107With increasing competition for attracting and retaining top talent, making great hiring decisions is no easy task. Candidates are looking in different places and in different ways. Candidate needs and expectations are different than they were in years past. This session will give you practical guidance, insight and tools to help you be great at fi nding, interviewing and hiring fully engaged employees.


Performance Management: Finding the Best Approach for Your WorkforceHR Academy #106Most workplaces struggle to fi nd the most effective approach to defi ne, measure and reward great performance. Take the lead on improving your Performance Systems. Come ready to discuss your workplace culture and natural resistance to full engagement in the performance management process, learn how to position yourself to lead and support your employee’s work development journey, and greatly improve the quality of performance conversations.

Oct 7 (Portland), 8:30-12:00Feb 24 (Salem), 8:30-12:00 $115 / $170

Reaching for Stellar Customer Service

Skill-building for employees, supervisors and managers.

Time for a customer service tune-up? This AchieveGlobal workshop provides skills for developing the service mindset and behaviors that cement loyalty with your internal and external customers. Learn the core skills and attitudes every individual should have, regardless of your industry or position within the organization.

Modules include: Dealing With Diffi cult Customers; Connecting with Customers; Guiding Customer Conversations; Healing Customer Relationships; and, Creating Great Internal Customer Service.

Participants receive a Customer Service Star Certifi cate.

This class is easily customized for specifi c industries, and can be brought to your worksite.

Oct 22 (Salem), 8:30-4:30Mar 24 (Eugene), 8:30-4:30July 14 (Salem), 8:30-4:30 $205 / $305

Respect in the Workplace

Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication.

Sept 23 (Salem), 8:30-10:00Apr 28 (Portland), 8:30-10:00 $95 / $140

HR & Team Development (cont.)

Satisfy Your PHR/SPHR Recertifi cation Credits!

Qualifi ed programs are indicated online.

The use of this seal is not an endorsement by the HR Certifi cation Institute of the quality of the program. It means that this program has met HR Certifi cation Institute’s criteria to be pre-approved for recertifi cation credit.

HR Compliance AuditBefore a crisis happens, take a proactive approach to ensure the legal compliance and effectiveness of your entire HR function.

Bring Cascade’s experts onsite to:

Critically evaluate your compliance-related practices, policies and procedures.

Produce a detailed report based on fi ndings.

Develop a prioritized plan, including recommendations to address problems and reduce your risk.

Portland 503.224.5219 Salem 503.585.4320 7

Legal Compliance

AAP and EEO Compliance and Reporting

Learn the essential elements to develop and maintain a compliant and effective affi rmative action program, and to ensure equal employment opportunity throughout all levels of the company. Key learning points include: AAP reporting basics; developing an affi rmative action plan; EEO-1 and VETS 100a reports; additional AAP compliance requirements; current and proposed regulation changes; OFCCP desk audits; and preparing for an on-site audit.

Feb 4 (Salem), 8:30-12:00 $115 / $170

Advanced Employment Law – Case Law UpdateHR Academy #203It can be hard to keep up with the rapid changes in employment laws. This class focuses on the most current employment case law that could impact your workplace and how you proceed in diffi cult employee situations, including guidance and tools to help manage risk. The cases we will explore involve a variety of topics including harassment, discrimination, retaliation, family leave, ADA and wage and hour.

Oct 16 (Portland), 1:00-4:30Mar 19 (Salem), 8:30-12:00 $115 / $170

Advanced Family LeaveHR Academy #202Managing employee leaves is one of the more challenging compliance topics. Because it's so tedious, effective management requires more than just the basics. This hands-on session is designed to break down the most common problems you are likely to face administering leave, including a review of small statutory details that have a big impact, strategies to minimize and deal with common problems, and the most common mistakes.


Americans with Disabilities Act: Doing the Right Thing the Right WayHR Academy #204The Americans with Disabilities Act and state disability laws prohibit employers from discriminating against individuals with disabilities and require employers to offer reasonable accommodations. Recent amendments to the ADA have changed how employers need to approach situations in which an employee links a physical or mental impairment to their performance. We will interpret key provisions, review recent case law, work through case studies and provide you with tools and guidance to manage ADA situations.


2015 Compliance UpdateIn the employment compliance world, 2014 has been a year of change – some big, some small – all important. Combined with the economic recovery, this means we’ve got a lot to discuss with you.

We will cover the latest in: family leave; ADA; legalization of marijuana; impact of same sex marriage on employment issues; NLRB update; paid sick leave expansion, changes to FLSA exemption requirements; increase in minimum wage for federal contractors; OFCCP update; social media; harassment and retaliation; and much more!

In addition to many practical tips and guidance, you’ll also receive a compliance checklist and many helpful resources to help you meet your compliance obligations.

Attend this must-have Annual Update session to help you navigate the maze of changes ahead.

Dec 4 (Portland), 8:30-10:30Dec 11 (Eugene), 9:00-11:00

$95 / $140

2015 Compliance UpdateIn the employment compliance world, 2014 has been a year of change – some big, some small – all important. Combined with theeconomic recovery, this means we’ve got a lot to discuss with you.

We will cover the latest in: family leave; ADA; legalization of marijuana; impact of same sex marriage on employment issues;NLRB update; paid sick leave expansion, changes to FLSA exemption requirements; increase in minimum wage for federalcontractors; OFCCP update; social media; harassment and retaliation; and much more!

In addition to many practical tips and guidance, you’ll also receive acompliance checklist and many helpful resources to help you meet your compliance obligations.

Attend this must-haveAnnual Update session to help you navigate the maze of changes ahead.

Dec 4 (Portland), 8:30-10:30Dec 11 (Eugene), 9:00-11:00

$95 / $140


Basics of Family LeaveHR Academy #102Understanding the rules and dynamics between different leave laws and your organization’s policies and practices is the key to managing risk associated with leaves of absence. This session is designed to provide a basic understanding of the many leave laws that affect your workplace, including statutory requirements for OFLA, FMLA, ADA, Workers’ Compensation and other applicable leaves, seven steps to administer leave, and how to deal with common leave issues.


Discipline and DocumentationHR Academy #104Documentation can either save or bury you. It’s not enough to just write something down. What’s written down must be timely, accurate, factual, clear, and concise. Just as important as the documentation are the processes leading up to it. Build your confi dence and manage risk when it comes to effective discipline and documentation. Key learning points include: steps in positive and effective discipline; what, when, why and how to document effectively; and, do's and don'ts of discipline and documentation.

Oct 7 (Portland), 1:00-4:30Feb 24 (Salem), 1:00-4:30 $115 / $170

Employee Handbooks and Supervision HandbooksHR Academy #110Promote consistency in human resource administration and help reduce and respond to employee-initiated legal actions. This workshop will provide you the basics for developing, administering, and communicating organization policy. Key learning points include: crafting a company-specifi c document refl ecting company standards; ensuring employee and management “buy-in”; common legal pitfalls; and, employee supervision handbooks for consistent policy administration.


Employment Law: Minimize Risk and Gain Confi denceHR Academy #101Prevent problems before they arise, minimize fi nancial loss and gain the confi dence you need to know you are doing the right things for the right reasons. Key learning points include: understanding of current state and federal employment laws, rules, regulations and recent cases; how to apply employment laws, rules, regulations to any situation; and, avoiding common mistakes.


Harassment Awareness Training

Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce associated risk and ensure employees have a respectful work environment. Key learning points include: elements of workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: gathering information and conducting investigations; responsibilities as supervisors; and, liabilities associated with complaints.

Basic: Dec 2 (Portland), 9:00-11:00 July 21 (Salem), 9:00-11:00 $95 / $140

Supervisors: Dec 2 (Portland), 9:00-12:00July 21 (Salem), 9:00-12:00 $115 / $170

HR Compliance LabHR Academy #211In this hands-on and highly interactive session, participants will be presented with a case study and asked to resolve a complex and challenging compliance related problem(s). Participants will be provided a variety of resources, tools and information to create a realistic experience. Our team will provide guidance and support as you put your HR compliance knowledge to the test.

Dec 16 (Portland), 8:30-10:30Apr 21 (Salem), 8:30-10:30 $95 / $140

Legal Compliance (cont.)

Portland 503.224.5219 Salem 503.585.4320 9

Making Job Descriptions Compliant, Accurate and MeaningfulHR Academy #105Job Descriptions are one of the foundations of success for any position within an organization - from the hiring process to performance management to minimizing legal risk. Key learning points include elements of an effective job description, how to draft clear, concise and accurate job descriptions, and practical and legal reasons for job descriptions.


Reasonable Suspicion Training

All supervisors and managers need to know how to recognize the signs and symptoms of and effectively respond to drug and alcohol use. Key learning points include: elements of reasonable suspicion; observing signs and symptoms of drug and alcohol use and abuse; how to document, approach employees and arrange for reasonable suspicion tests; and, avoiding the most common mistakes.

Oct 15 (Salem), 9:00-11:00Feb 3 (Portland), 9:00-11:00July 16 (Eugene), 9:00-11:00 $95 / $140

Unemployment Benefi ts: The Inside ScoopHR Academy #206The unemployment benefi ts process is complex, and there aren’t a lot of good resources out there to help you understand it. Attend this special presentation aimed at simplifying the law and giving you special insider tips to help you understand how unemployment benefi ts work. Our presenter, Ryan Orr, was an administrative law judge handling unemployment hearings for several years and is looking forward to demystifying the process for you.

Dec 10 (Portland), 8:30-12:00May 6 (Salem), 8:30-12:00 $115 / $170

Wage and Hour BasicsHR Academy #103Keep your workplace compliant by learning about the most current wage and hour laws. Without a proper understanding of those laws and their exceptions, compliance can be a challenge. Key learning points include: federal and state regulations; travel time; exempt vs. non-exempt; overtime vs. “comp” time; rest and meal periods; deductions; fi nal paychecks; recordkeeping; and, penalties.

Dec 9 (Portland), 8:30-12:00May 19 (Salem), 8:30-12:00 $115 / $170

Workplace Investigations: Building Trust and CredibilityHR Academy #207Learn how to uncover and legally address the issues underlying employee concerns while building trust and credibility in the process. Key learning points include: elements of an objective, confi dential, and complete investigation; weighing the evidence and making a reasonable decision; and, administering appropriate discipline and following up.

Oct 21 (Portland), 8:30-12:00May 7 (Salem), 8:30-12:00 $115 / $170

Advanced Reporting is proud to serve Cascade members as your risk management partner.

We offer comprehensive and compliant screening solutions for your business.

Professional Background Screening Services

• Employment

• Volunteer

• Tenant

• Business

• Student


Leadership & SupervisionBasics of Supervision

Every lead, supervisor, and manager should have The Basics. Build insight and strength in leadership skills: the supervisor’s role - its importance and obligations; motivation and improving performance; communication and confl ict resolution; goal setting; and, giving positive and critical feedback. Also develop a professional approach to employment relations: basics of employment relations law; developing performance standards; and, discipline and documentation. Each participant receives a personalized certifi cate.

Oct 29 & 30 (Eugene), 8:30-4:30Jan 13 & 14 (Salem), 8:30-4:30May 12 & 13 (Portland), 8:30-4:30July 7 & 8 (Salem), 8:30-4:30 $345 / $515

Leadperson Effectiveness

Being a lead demands you strike a diffi cult balance between being a worker and being a supervisor. Explore how to avoid the minefi elds on the path to: making the switch from co-worker to leadperson; clarifying your leadership role; understanding other people and motivation; dealing with negativity in yourself and others; building teams and collaborating with other teams; goal-setting and recognition; and, coaching and training for better performance.

Sept 10 (Salem), 8:30-4:30Nov 19 (Portland), 8:30-4:30Feb 10 (Eugene), 8:30-4:30June 9 (Salem), 8:30-4:30 $205 / $305

Strengths-Based LeadershipHR Academy #209Workplace research demonstrates the positive impact of incorporating techniques for identifying and leveraging employee strengths. In our strength zone we learn more quickly, perform more effi ciently and effectively and are more motivated, focused and confi dent. This workshop will provide leaders at all levels of your organization an opportunity to assess their own strengths and develop skills to promote strengths in others.

Nov 18 (Portland), 8:30-12:00May 5 (Salem), 8:30-12:00 $115 / $170

Which Leadership Class es Should I Take?

Executive Middle Manager Supervisor Lead

Lead Like Fred: Lessons for Extraordinary Leadership √ √ √Leadership Engagement Essentials √ √ √Strengths-Based Leadership √ √ √MBA Essentials √ √Basics of Supervision √ √Leadperson Effectiveness √

One-on-One CoachingSometimes an individual’s performance or behavioral issues are best addressed privately, rather than in a group setting. Cascade’s skilled coaches work with individuals on a variety of topics, whether they are remedial or developmental in nature.

Most frequently requested coaching interventions:

Executive and management development Communication skills Confl ict mediation Performance improvement

If you’re faced with a situation where one-on-one is a better way to intervene, engage Cascade.

Portland 503.224.5219 Salem 503.585.4320 11

Lead Like Fred

Lessons for Extraordinary Leadership

Lead Like Fred

Based on Mark’s international bestselling book, The Fred Factor, and the sequel, Fred 2.0, this insightful leadership presentation uncovers the secrets of extraordinary leadership. Mark explores how leaders can engage anyone in their organization to create added value, build better relationships and make a bigger, bolder difference.

The Mission: Be a Fred“Freds” can continually create new value for others through dedication, passion and creativity.

Some of the lessons Mark will share include: the fi rst job of leadership; the difference between a "vendor" and a "partner"; how to replace money with imagination to create value; the four sources of passion; how to create a "team of Freds"; elevating the customer and employee experience; how to reinvent yourself and avoid burnout; and much more!

Leadership Engagement EssentialsBecome the engaged leader your organization needs.

Engaged leaders are the key drivers of initiatives that ensure the “people programs” in a company support and contribute to the mission and strategic objectives of the organization. In this two-day program you will learn the essential strategies and areas of knowledge that promote consistent leadership practices and superior organization performance. Learn to:

Build employee engagement Foster a strengths-based culture Manage change and transitions Master diffi cult and crucial conversations Strategically manage risk Create a performance culture Stay up-to-date on the latest leadership trends

The outcomes? Better productivity, increased morale, greater profi tability, and overall improved organization performance.

Oct 9 & 10 (Portland), 8:30-4:30 Mar 5 & 6 (Salem), 8:30-4:30 Jun 25 & 26 (Eugene), 9:00-5:00 $195* / $395

* Members receive one annual registration at no charge!

Special simulcast presentation for Employer Associations of America!

Wednesday,October 8, 2014

9:00-10:00amSimulcast Presentation

10:30-11:00amQ & A Session

Location:Salem, in personor Live Webcast

Cost:In Person - $115 / $170Webcast - $95 / $140


Personal/Professional Development

Leadership at the Executive Level

Leaders set the tone and shape the performance and culture of their organizations. Learn how to establish the type of leadership an organization needs, choose actions appropriate to different stages of organizational growth, develop organizational accountability, and ensure employee commitment to change.

Sept 26 (Salem), 9:00-4:00 $315

Program and Project Management

Effective managers know how to get from Point A to Point B, organizing people and resources to complete tasks. This requires tools for planning, initiating, adapting to changes, monitoring, and closing out. This module incorporates example projects for using information technology to improve performance.

Oct 10 (Salem), 9:00-4:00 $315

Marketing Tools

How do you build your brand? How do you attract and retain loyal consumers? A marketing campaign is crafted in a way that each communication piece builds on the same strategic choices about targeting and messaging. Attend this training session to refi ne your strategies and explore various marketing tools with a particular focus on online marketing. Key learning points include: brand building framework; social media and online reputation; and, analytics and measurements.

Oct 17 (Salem), 9:00-4:00 $315

Finance for the Non-Financial Manager

Good managers stumble on bad numbers. Identify and measure fi nancial outcomes consistent with organizational strategies. Key learning points: understanding the importance of cashfl ow and short, long, and complete cash cycles; using the balance sheet, income statement, and statement of cash fl ows to make business decisions; and, applying ratios and fi nancial controls to understand business risks.

Nov 7 (Salem), 9:00-4:00 $315

Operations Management and Innovation

Improve operational performance, reduce cost, and improve customer response time by focusing on your company’s market discipline, recognizing “where you meet your customer” in setting your company's build strategies, discovering when you should forecast customer demand and when you should not, shortening your lead times, and getting your company executives to really work as a team.

Nov 21 (Salem), 9:00-4:00 $315

Human Resources as a Business Partner

Proactive, practical management of an organization’s human resources supports business success in many ways. Key human resource strategies will ensure your management team is a differentiator in hiring, developing, and retaining the best talent. Key learning points include: risk management; compensation and benefi ts; employee engagement; and, development.

Dec 12 (Salem), 9:00-4:00 $315

Attend all six courses in the MBA Essentials program to receive a Business Management Certifi cate.

Six Selected FridaysSeptember - December (Salem)

9:00-4:00 $1785

MBA Ess entials In cooperation with:

Portland 503.224.5219 Salem 503.585.4320 13

Basic Medic First Aid® and AED

Participants who complete this workshop will receive a successful certifi cation card in CPR (Cardio-Pulmonary Resuscitation) and fi rst aid. The program meets OSHA requirements for the states of Oregon and Washington. This workshop will include training in basic skills and basic AED (automated external defi brillator) operation.

Dec 3 (Salem), 8:30-12:30Apr 29 (Salem), 8:30-12:30Aug 11 (Salem), 8:30-12:30 $50

Diffi cult and Crucial Conversations: Keys to Improving Workplace CommunicationHR Academy #208“We need to communicate better” is a common complaint in many workplaces. Sometimes it is diffi cult to put into words where the gap is between the way we want things to be and the way things really are. There are many critical behaviors that lead to improved communication. We will explore scripting diffi cult and big-time conversations, your confl ict style and skill building to develop alternative approaches, teaching skills for improved workplace conversation, and moving from confl ict to collaboration.


Expressing Yourself: Presenting Your Thoughts and Ideas

In this interactive class, explore the three key considerations we all must make when expressing ourselves. These skills are critical whether you are addressing your team members at a meeting or simply discussing some ideas with a coworker. Participants will practice skills and take away a proven outline for planning, organizing and delivering results-oriented messages. We will review specifi c techniques for overcoming anxiety associated with public speaking and dealing effectively with peers and authority fi gures.

Dec 17 (Salem), 8:30-12:00Aug 4 (Eugene), 8:30-12:00 $115 / $170

Fundamentals of Organization Development

Sponsored by Cascade Employers Association in cooperation with the Oregon Organization Development Network, American Society for Training & Development, and Portland Human Resources Management Association.

Every Organization Development practitioner needs the basics. In this interactive series, you will learn the meaning of OD and key developments in its history; how experts put OD strategies into action; the many hidden barriers to OD success and how to scale them; and the key actions involved with the following session topics:

Change Management Principles and the Transition ProcessStrategic Planning at its Best Team-Building Developing and Coaching Executives Survey-Guided Development and Focus Group FacilitationProcess Improvement

Certifi cates will be presented to those who attend four or more sessions.

Oct 16, 23 & 30 and Nov 6, 13 & 20 (Tualatin), 8:30-10:30

$280* / $420 series price; $70* / $105 per individual session.

*OODN, ASTD and PHRMA Members also pay Cascade Member price.

Marketing

Commercial Printing

Digital Printing & Copying

Signage & Displays

Promotional Products & Apparel

Bindery & Finishing

Mailing Services

Online Ordering & Fulfillmentgisimarketing.com

Proud Cascade Employers Associationmember


Compensation & BenefitsAchieving Simple and Effective Pay PracticesHR Academy #108As the economy improves and pay becomes a top priority to employees, developing simple and effective pay practices will help employers attract and retain the talent needed to support organization success. Key learning points include relevant labor markets, basics of benchmarking, formal compensation plans, internal pay equity, and communicating pay practices.


Fiduciary Responsibility in the 401(k) Plan –Am I At Risk?

The term “Fiduciary” is one that can strike fear in the hearts of many employers. For others, it’s an issue that perhaps they’ve never heard of, or thought it might not pertain to them or their organization. The reality is that fi duciary liability exists in all 401(k) plans, but there are ways to reduce your exposure to risk while enhancing the quality of the 401(k) plan for your employees. This workshop will cover the basics of fi duciary liability.

Feb 18 (Salem), 9:00-11:00May 20 (Salem), 9:00-11:00 $95 / $140

Developing a Total Compensation Strategy LabHR Academy #213In a post-recession labor market focused not only on base pay, but on total compensation, employers are challenged with how to use their total compensation package to attract and retain top talent. In this hands-on session, learn the basics of total compensation development, design and strategy and work through various scenarios designed to help you better assess and develop a total compensation strategy for your organization.


Trainer DevelopmentPresenting that Energizes You and Others

Your credibility and infl uence are related to your presentation skills. In this two-part program, we will discuss at the fi rst session how to assess your purpose, topic, and target group and how to organize and engage for maximum impact; at the second session, you will give a presentation and get supportive feedback. We will also explore how to follow up so that the strong impression you make leads to meaningful results. (You have the option of arranging individual coaching.)

Jan 28 & Feb 4 (Salem), 1:00-4:30 $205 / $305

Train the Trainer

Most workplaces have employees who are given the responsibility of passing specifi c information to the rest of the workgroup. It might be safety, some procedure or technique, or even important “tribal knowledge” critical to the success of your business. These trainings often lack consistency, structure or measureable learning outcomes. Some of us become reluctant trainers. Fear not! Join us for a dynamic hands-on learning experience that will sharpen your skills and spice up your training.

Jan 27 (Salem), 8:30-4:30Aug 18 (Eugene), 8:30-4:30 $205 / $305

Fresh, local pay data For employers by employers Over 500 jobs surveyed

salarytrends.com

Portland 503.224.5219 Salem 503.585.4320 15

Excellence in Training

Jenna ReedJerry Bumgarner

Carey KlostermanRyan Orr

Curtis Farmer

Glen Fahs Bill SwiftLynn Morris Jocelyn Billings

Gayle Klampe

That’s why we partner with Cascade Employers Association to offer a comprehensive workers compensation insurance program that saves you money while improving safety on the job.

Program highlights include:Members-only premium discount to all participating group members

Premium credit to workers compensation policyholders who maintain a qualifying alcohol and drug-free workplace program during the policy period

Additional savings opportunity for qualifying members! Cascade Employers Association members who participate in association educational programs may be eligible for additional credit on property and casualty premiums.

To learn more contact your independent agent or to nd an agent visit libertymutualgroup.com/business

Program available to qualifying Cascade Members.Credit for educational programs is subject to individual account underwriting review and approval.

You’re passionateabout your business.We’re passionate about protecting it.

iberty Mutual nsurance. nsurance underwritten by iberty Mutual nsurance Co. oston M or its af liates or subsidiaries.

Cascade Employers Association

cascadeemployers.com

deliverWe deliver unsurpassed resources to develop good employers into great employers.

We work with employers to train, develop and grow their people.

grow

Down to earth knowledge and insight in human resource management.

answers

Our team’s strategic, yet practical, approach inspires your team’s confidence and credibility.

confidence

4068 Hudson Avenue N.E.Salem, Oregon 97301

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Cascade Employers Association Annual Training Catalog

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Transcript of Cascade Employers Association Annual Training Catalog