Carrying with Values - temans.co.id - Company Profile 2018.pdf · South Jakarta - 12810, with few...

PT. TOTAL MANDIRI SELARASwww.temans.co.id

Simple Speed Solution

Carrying with Values

Table of Contents

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4

5

6

7

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About US - Established Business

Mission and Vision

2

Our Portfolios

Logistic Service Provider

Project Logistic

Warehouse & Distribution Process

Inbound, Outbound and Standard Packing

Combat & CME Service

9

10

Telecom Implementation

Continue Service

Organization Structure

Track Record of Our Success

11

12

13

14

Why TEMANS

15

Our Location 16



Established Business

3

TEMANS (PT. Total Mandiri Selaras) has been in business since 2010. Located at

Soho Pancoran Kav.2-3 Lantai 10, Jl. Letjen MT. Haryono No.09 RT.001 RW.06 Tebet,

South Jakarta - 12810, with few regional offices in Indonesia (Medan, Pekanbaru,

Palembang, Surabaya, Semarang, Balikpapan, Denpasar, Makassar, Menado, Ambon,

Jayapura, Sorong, etc).

Operational presence in key region in Indonesia enable us to provide very focused and

localized support to our valued Clients . This is accomplished by learning customers’ exact

objectives with regards to their internal and external requirements, thus ensuring that

TEMANS will provide quality services more consistently than any other service provider in

the market. We are very proud of our reputation & always strive to maintain it.

Leading Business Trends

• Business Drives : Increased simplicity and effectiveness of services will become

important strategy for the bright future of the business, giving the best offers and

services to Customer.

• Business rules : Our business strategy will revolve around the need to provide quality

service to our various target customers, in the process fully satisfying their needs. This

shall be undertaken through recruitment of a professional team and the provision of

good quality of service to the client's particular needs.

• Assess activities : Supported by experienced personnel team.

Message from the President

“We come to work each day for one reason: to make things work for you – not merely on

paper, not just conceptually, but practically on the ground . This is our promise. It’s a big

challenge in an unpredictable world. The commitment of our people and the strength of

our service in more than 100 cities stand behind that promise.”

Nova GracePresident Director

In the Southern of Jakarta – in the heart of Indonesia



Mission and Vision

4

Mission

Our primary objectives are to promote Total Quality Management and to maintain our

success through steady investment in our service expansions and innovations. Our goal

is to promote health, safety and environmental safety through out our organization.

The commitment, professional expertise and responsible attitude to the environment of

our entire team enable us to retain our customers‘ appreciation, trust and loyalty.

Our core belief of integrity, passion and trust are the key values underlying the strong

partnerships we are enjoying with our customers and business partners.

Vision

To be the best customer service team in our profession. We strive to develop and

maintain a first-class to ensure employee satisfaction, which drives customer loyalty

leading to sustained profit growth and creating improved company value.

Our Aim

Our aim is to build a long term partnership with our customers and to help them

succeed in their business. The success of our company is based on our ability to

sustain long-lasting mutually beneficial relationships with those we conduct business.

We will offer our customers world-class satisfaction; we will provide them with

innovative complete communication packages that will add value to their life and

business.

• Value to Our Customer by delivering innovation & excellent service

• Mutually beneficial relationship with our strategic partners

• Sustainable profit to our shareholders



Why TEMANS

5

Trust

Excellent

Manage

Achievement

Network

Solution

Service ExcellentClients base organization that ensure high level of responsive communication channel withdedicated person in charge for each client. Security is always of highest priority and we areproud of our record of accomplishment of our services.

Operation ExcellentBest practice standard of operational excellence that include Performance managementsystem, Key Performance Indicators, Good Warehouse Practices and safety, health andenvironment standard. A team of experts. Resources who can think outside the traditionalrules and find solutions. We handle the jobs other companies consider too difficult.

A more than three years of strong history and track record, We are proud to present of ourexcellent service. Our core belief of integrity, passion and trust are the key values underlyingthe strong partnerships we are enjoying with our customers and business partners. Thecommitment, professional expertise and responsible attitude to the environment of our entireteam enable us to retain our customers‘ appreciation, trust and loyalty.

Computer based information system that includes best practice and customized warehouse

management system, transport management system and reliable partnership with shipping

lines, Airlines Operators .

Project ManagementEnd-to-end project management, down to the smallest details of your project move.Exceptional attention to all regulatory compliance issues, safe operations, and the protection ofthe environment.

Team ManagementCommitted and experienced team professionals. Our team had excellent experience to managethe cargo delivery via Sea, Air, and Land transportation. Having an individual skill and solidteam work. With their team spirit, our employees create a pleasant working environment andconstantly seek to improve their knowledge and their skills.

We deliver a solution to meet with a depth knowledge of bringing the logistics solution.

Maximize Fulfillment Service, Minimize Transportation Costs. If project requires pre-staging of

product or equipment, cross docking or distribution/ consolidation, we have a vast network

of warehousing facilities to handle the job.

Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude andbuilding trust, by ensuring commitments are met and expectations are exceeded by offeringadditional information about the company’s products in line with customer needs andpriorities.



Our Portfolios

Freight Forwarding Removals & Relocation

Project Logistics

Logistics Management

Air Freight

Sea Freight

Rail Freight

Road Freight

Customs

Brokerage

Cargo Insurance

Move

Management

Corporate

Relocation

Projects

Heavy Lifts

Value Added

Logistics

Warehousing &

Distribution

6

CME, Combat Relocation and

Telco Implementation

Extend Capabilities

to Service Customers

Summary of Service

Mini CME Service

Infrastructure design &

construction (eq. Mini CME,

Wall Mounted)


Equipment installation

Equipment commissioning

Equipment integration

PLO – Prelaunch

Optimization

COMBAT Service

Delivery

Installation / Dismantling

Business flexibility

Increased simplicity & efficiency

Project cost reduction and revenue generation.

Costs are more predictable & follow business volume.

Total inventory identification & transparency

On demand with short rollout times

Immediate start with ready-to-use



General Capabilities

Logistics Project Management

Logistic Service Provider

Logistics Management, TEMANS has been recognized as one of the most successful

independent Project Logistics Management Company in Indonesia. Operational presence in key region in

Indonesia enable us to provide very focused and localized support to our valued Clients. Supported by its

own offices and associates nationwide, TEMANS employs a team of professionals that follows up and

follows through on each and every transaction we manage. With our Service Network across more than

100 cities, we aim to be the most reliable Logistic Service Provider, Removal & Relocation, and Project

Logistics Management Company in the market with an inspired, people-driven and dedicated approach to

serving our valued customers.

7

Warehousing and Distribution

Our warehouses are among the safest places

to deposit your goods. All goods are properly

Freight Forwarding

To bridge the complex, competitive

divide between the delivery of

products, from source to end-

Air freight : Our specialist air freight team satisfies clients who require the transport of perishable

products as well as general cargo.

Road freight : Road freight provides flexible regional transport, with expert skills in crossing border

procedures, type of product and priority shipment handled. This is for individual or consolidation loads in

perishable produce as well as general cargo. Our own fleet enables us to control schedules and delivery

priorities.

Ocean Freight : The key elements in multimodal transportation service. In order to offer the

best service possible, we have a dedicated ocean freight department specializing in FCL, LCL, Break-

Bulk, Project Cargo and different types of cargoes. The flexibility and range of Ocean Freight

Services offered to provides our customer economical alternatives to other, more costly modes

of transportation. Our logistics services cover not only shipments from port-to-port, but also the complete

door-to-door supply chain solution.

protected so that they can remain in our

warehouse for as long as the customer

deems necessary.

TEMANS extensive warehousing and

store and distribute consignments

anywhere in the region by efficient

modes of transport.

distribution system will pick, pack,

destination, for quick sale thereof, Temans

is an expert and experienced “know-how”

partner in commercial matters, modes of

transport, as well as the most effective route

planner from supplier to delivery destination.

This service is provided :


Mode of Transport Project ControlInternal Systems

TEMANS Logistic Solution

Order

Mgmt

Warehouse

& Inv MgmtFinancials

Insurance

Ship Status

Invoice

Planned Shipment

Order Status

Order / Release Information

Web-Based – under prepare

Real-time shipment status checking

Flexibility - Improved on-time delivery & customer satisfaction

Forecast Business Support

Orders

Product Location

Item Master

Planned Shipment

Confirmed Shipment

Payment Vouchers

Invoice Check and Match

Continuous Planning

Project Logistic

Carrier

Analysis

On-Time

Performance

Customer

Satisfaction

SIS SITAC CMEEquip.

Impl. SPMS

Project Logistics

8

Logistic Solution

Central, and Local Logistics Management

High Performance Transportation Optimization

Transportation Collaboration and Execution

Logistics Automation with Exception Management

Complete Logistics Network Visibility

Dynamic Routing & Consolidationthroughout Network

Intermediate Facilitiesfor Consolidation

Consolidation pools & cross-docks

Dynamic Optimization

When to use pool vs. by-pass

- Consolidation from pool

- Consolidation from site

Multi-Tier Distribution Multi-Leg, Multi-Mode

One order can involve multiple shipments, parties, and modes

Optimization can be performed for unlimited legs and modes


Products entrusted by our customers will be safely and securely taken care of while in our custody.

Warehouse & Distribution

Process

9

Whatever you want to be moved, we move it for you!



Inbound, Outbound and

Standard Packing

10

Sample Standard Packing Whatever you want to be moved, we move it for you!



COMBAT Service

Our professional telecommunications constructors work both in-house and on-site to deliver superior

construction, installation and maintenance for cellular sites supported by quality and coordinated service.

We provide our customers with efficient shipping requirements and easy site implementation.

COMBAT & CME Service

CME Service

Ensuring the acquired land has permission in terms of ownership by

investigating the documents legality and has been permitted by the

community within a radius of tower and any permissions necessary to obtain

a IMB has been done correctly and meets the applicable rules.

Ensure that all civil activities within the project

are well planned, coordinated and be able to

utilize all available resources in directing and

supervising all involved including site

personnel and subcontractors.

Lead and ensure all work groups are properly

guided in assembling and controlling the

required resources (manpower, equipment,

materials and tools required) to start and

sustain the work efficiency and productivity

until the completion of the project.

Inspect work in progress to ensure conformity

with specifications and requirements, Industry

Codes, Standards and Procedures, and

provide technical advice to resolve problems.

Determine and procure tools and materials to

be delivered at specific times in order to

conform to the workloads, plans and

schedules.

Our engineering teams deliver each site with maximum effectiveness

including:

☼ Delivery and Installation of Combat

☼ Dismantling, delivery and Re-installation of Combat

11Simple Speed Solution


In the past, the rollout of cell sites was commercially contracted between an operator/owner and a mayor

Telecommunications equipment vendor. In some project setups the operator/owner managed several

sub-contractors by himself and rolled-out cell sites. By this opportunity TEMANS provide the solution to

consistently deliver value to our clients through solutions and services that enable efficient services and

consistency of appropriate capabilities and qualities.

The mission of TEMANS has been follow-up with focus

on our goal. The company will therefore:

Understand the customer needs and problems,

active listening, positive thinking.

Perform the promised service dependable and

accurately.

Provide the best quality, timely and cost-efficient

range of services to our customers.

Commit to the responsibilities of enhancingprofessionalism.

Continue develop service for implement new services

and practices, thereby to enhancing our overall value

to the customers.

independent of full project management (roll-out management). It typically entails the supply of traditional

BTS installation and commissioning services but may also include, depending on the project’s scope of

work, BTS or Network Elements implementation services and Radio Frequency and Transmission

Network Planning.

Project management under this scenario is limited to scheduling and managing the day-to-day activities

of the implementation teams, ensuring the delivery of services and in accordance with customer

specification, the creation and submission of relevant site documents, and the timely submission of

change orders and customer invoices. Through this arrangement overall management of the project and

customer interface resides with either the customer (supplier). At a minimum the following functional

areas are addressed:

Purchase order / change order management

Pre-installation site readiness survey

Pick up equipment, Recondition and Deliver

to site

Equipment installation

Equipment commissioning and integration

KPI / Quality Certificate

Milestone reporting and update

Cost control

Acceptance

Progress reporting


TI is a stand-alone service, meaning it can be purchased


• Business rules : Efficiency and effectiveness of

operation will become important strategy for the

bright future of the business, giving the best offers

and services to Customer.

• Take action: TEMANS with their creativity and

competencies ready to propose an integrated and

sustainable solution in development of the cellular

network. the Solution which proposed will give

positive impact and inline with Customer needs.

• Assess activities: TEMANS have ability to manage

project activities starting from project preparation up

to end project implementation with accuracy and

accountability are both supported by experienced

personnel team.

• Monitor activities : Optimisation of this work and

good management of the technical elements

defined in this document will lead to the scheduled

success of the project with the highest quality

standards.

Evaluate changes in

business environment

and automatically take

appropriate actions

Work

flow

-Driven

…Solutionby…

End Customer’s

…A Need for

Change

Redeployment

Continue Service



President

Director

Marketing Manager

Organization Structure

Sales Manager

Customer Service

Representative

Billing &

Collection

Logistic Service

Provider

Safety Assurance &

Quality Control

Special Project

Accounting

Payroll

Human Resources

Purchasing & General Service

Claims Administrator

Business Strategy &

Market Analyst

Research & Development

Risk Management

Facilities Management

Head of Finance &

Human Resources

Head of Services

14

Internal

Audit

Head of

Sales &

Marketing

Head of Planning &

Development

CME , Combat & Telcom

Implementation



Track Record of Our Success



Our Location

Palembang

Jl. By Pass Alang Alang Lebar

Komplek Pergudangan Sky Park Bizz

Blok B 07

Palembang

Manado

Jl. Girian Bawah No. 88, Bitung –

North Sulawesi

Makassar

Jl. Kima Raya 2 No.5 Blok A Kec.

Biringkanaya, Makassar – South

Sulawesi

Ambon

Jl. Piere Tendean No. 5, Halong

- Ambon, Maluku


Head Office - Jakarta

Soho Pancoran Tower Noble Suite 1009

Jl. Letjen MT. Haryono Kav.2-3 Tebet

South Jakarta - 12810

Balikpapan

Jl. Mayjend Sutoyo No.10 Gn.Malang Kel.

Gunung Sari Ulu, Balikpapan – East

Kalimantan

Denpasar

Jl. Mudu Taki III Baru (Beside TK

Asthagana Kumara) Kec. North Kuta,

Badung City

Bandung

Jl. Pasawahan (Permata Kopo) RT.03/RW.11,

Bandung – West Java

Semarang

Kawasan Industri Cipta Blok 9

Arteri Tanjung Emas, Semarang

Central Java

Gorontalo

In front of Bupati Gorut Office

JL. Trans Sulawesi Gorontalo –

Manado. Kel. Molinggapoto,

Kec.Kwandang, North Gorontalo

Surabaya

Komplek Ruko Andalusia Square Kav. B-11 Jl.

Kartini No. 7, Surabaya – East Java

Medan

Jl.SM.Raja KM 10,5 Komplek

pergudangan Amplas Trade Centre

Blok F. No 3

Medan Amplas - Medan

Sorong

Jl. Ahmad Yani, Kel. Kampung Baru,

Kec.Sorong Kota, Sorong

Jayapura

Kompleks Bumi Asri Husada

Jl. Padang Bulan dua, Poltekes

Kota Jayapura

Timika

Jl. Ahmad Yani, Kebun Siri Jalur 1 -

Timika


Merauke

Jl. Onggatmid No .483 Merauke

Pekanbaru

Jl.Kubang raya,Gg Setia Nusa No.25

Pekanbaru

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