CARLOS VALENZUELA1609 Otterby Road

Mississauga, ON L4X 1W8Tel: 647-210-5930

valenzuela.carlos1987@gmail.com

PROFILE

Recognized for building rapport with customers, team members and Management. Leads by example, and known for effectively organizing events within a short period of time. Driven by innovation, integrity, commitment and dedication. Bilingual in English and Spanish.Known for enthusiasm, problem solving skills, friendly and positive motivator.

Dedicated to the job at hand, responsible and adaptive to my surroundings. Goal Oriented. Gaming company. Goal is to help promoting business and sales on products and upcoming events.

CAREER HISTORY

Cash Money, Mississauga, ONCLIENT SPECIALIST Aug 2015 - Present

Promoting and upselling loans Observing counter fit cheques Cash handling with both foreign and Canadian currency Sending and receiving transferred money with Western Union

Electronics Boutique EB Games, Toronto, ONASISTANT MANAGER 2009-2014

Retail Company for gaming and consuls. Trading Help maintain sales to meet company sales goals (weekly, monthly & Annual) High sales percentage in warranties, used products & Pre-orders for midnight event releases Motivate staff Marketing Inventory: daily counts for loss prevention. Assist on stock ordering from store supplies through to product stock Ensure that ads are updated weekly Payroll Prepare weekly Sales report Daily task like price changes aligned with marketing strategies Cash count at open and close Training new people on cash transaction, placing pre-orders, and receiving stock, steps to follow

for loss prevention. Shipments: mail out stock and track shipments Run store Self-starter: Organize tournament set up including Sign-up sheets and posters (please visits EB

games Facebook page posted on Nov 2011 + another tournament not posted) Arrange displays with discretions to help the customer find product more readily, increase sales. Recognized for top sells – weekly on warranties and upsells. Several occasion

KEY HOLDER (Sept. 2008 – Oct. 2009)Sales associate covers manager

Shipments, receiving, open, closing responsibility Inventory Recognized for top sells – weekly on warranties and upsells. Several occasion

Zellers CASH SUPERVISOR & ELECTRONICS ASSOCIATE Sept. 2005 – July 2006

In charge of schedules and organizing lunch breaks Cash count and change managing Grabbing deposits and ensure security was re-set and all registers were off-line

HMV Sept 2004 – March 2005SALES REPESENTATIVE AND CUSTOMER SERVICE Retails Assisted customer to find product Educate the customer and made recommendations according to music taste

EDUCATION & PROFESSIONAL DEVELOPMENT

Diploma in Visual & Creative Arts, Sheridan College, Oakville, Ontario 2009Certificate of Art Fundamentals, Sheridan College, Oakville, Ontario 2006Glenforest High school, Mississauga, Ontario 2005

Engineering course: Internet cable assembly, binary coding, circuits, history of science evolution Media Arts Visual Arts Computer Programing such as AutoCAD

M I X E D M E D I A S K I L L S A p p l i c a t i o n s i n b o t h W i n d o w s & M a c i n t o s h

Adobe Dreamweaver Adobe Photoshop Adobe Flash Adobe Premier

Macromedia Fireworks WavePad Audio Editing Software Adobe Illustrator Java script

A D D I T I O N A L S k i l l s : M i c r o s o f t O f f i c e & M a c i n t o s h

Photography, Internet, Microsoft Office (Word, Excel & PowerPoint)