Carer Respite – In Safe HandsShort breaks for carers of older peopleSupport Worker Service

Carer Respite

Age UK York70 WalmgateYork YO1 9TL

t 01904 627 995e ageukyork@ageukyork.org.ukwww.ageukyork.org.uk

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deserve the best attention from each other; rudeness and intolerance will not be accepted.

Age UK York In Safe Hands service is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID:0000054276). For more information, visit www.cqc.org.uk Age UK York is a trading name of Age Concern York which is a registered charity(1118346) and company limited by guarantee. Registered in England and Wales number 6006449. Registered office: Norman CollinsonHouse, 70 Walmgate, York YO1 9TL. ID10853 10/11

July 2018

Supported by

Alternatively, you may be interested in hearing about our Volunteer Service.This also gives the carer a break and enables the cared for person to stay at home in the company of one of our volunteers.

For more information on either service please call the Carer Respite – In Safe Hands Team on the Age UK York number below.

For further support as a carer, please contact:York Carers Forum on 01904 422437 or visit www.yorkcarersforum.orgor the York Carers Centre on 01904 715490 or visit www.yorkcarerscentre.co.uk

Age UK York seeks to promote equality, diversity and social inclusion for all.

Older People’s Community Support Service

Day sitting* £6.50 per hour

Sleeping night* £90 per night

Waking Night*

£90 per night

What kind of social contact is being o�ered?The support worker could accompany the older person on activities like walking, playing bowls, playing snooker or visiting a pub, coffee shop or garden centre. The venues are agreed between the cared for, thecarer and the service organiser on home and introductory visits.

How is the arrangement set up?When a request for support is first made, the service organiser arrangesto visit the cared for person and their carer in their own home. Then a support worker will be introduced and details of the arrangement talked through and set up at that meeting.

The arrangement will go ahead after that and the service organiser will phone both the worker and the carer after the first arrangement to see how it went.

Who are the support workers?Carefully selected people with a wide range of skills. Three references will have been taken up, including one from their GP and they will also have had a Criminal Records check.Many of the workers have been carers, personally or professionally and we offer them ongoing appropriate training.

How much respite can one older person have?We aim to offer 1-5 hours a week, fortnight or month dependant on the availability of our support workers.

What area does the Support Worker Service cover?We work within the vale of York boundary. As far north as Strensall, as far south as Escrick, as far east as Kexby and as far west as Hessay.

The carer respite service gives people who are caring for anolder relative or friend the chance to have a break, knowingthat their relative or friend is in safe hands. Supported by the City of York Council and the Vale of YorkCCG, the service aims to help older loved ones and theirinformal carers by giving the older person increased socialcontact and their carer a break.

For more information about our supportworker service, please call us on

01904 627 995

The carer is also asked for any expenses that the cared for person and supportworker take part in during their time together which includes the cost offares or 45p a mile for petrol

Help towards charges may be available in cases of need. *Subject to support worker availability.

What does it cost?