Career Prospectors Generation Training 2-hr 06-2012 handouts only Matter 06-2012 handouts...

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© 2012 Generations Matter, a division of Boomer Project, LLC, All rights reserved. 1 Generational Insights for Job Seekers Career Prospectors Richmond, VA July, 2012 Rick Albee The Boomer Project Rick Albee The Boomer Project Session Leader Rick Albee, SPHR SVP at The Boomer Project & COO, GenerationsMatter Baby Boomer 30 year industry veteran 20 year OD & HR professional Leadership Tools & Training on Generations Leadership Tools & Training on Generations Our Core Belief: Organizations gain a competitive edge when leaders effectively attract, engage, develop, and blend the talents of people across all generations. We Envision: “Ageless” Workplaces

Transcript of Career Prospectors Generation Training 2-hr 06-2012 handouts only Matter 06-2012 handouts...

Page 1: Career Prospectors Generation Training 2-hr 06-2012 handouts only Matter 06-2012 handouts only.pdf · Do your homework –company, culture & job • Are you a good fit for them? •

© 2012 Generations Matter, a division of

Boomer Project, LLC, All rights reserved. 1

Generational Insights for Job Seekers

Career ProspectorsRichmond, VA

July, 2012

Rick Albee

The Boomer Project

Rick Albee

The Boomer Project

Session Leader

Rick Albee, SPHR

SVP at The Boomer Project &

COO, GenerationsMatter

Baby Boomer

30 year industry veteran

20 year OD & HR professional

Leadership

Tools & Training

on Generations

Leadership

Tools & Training

on Generations

Our Core Belief:

Organizations gain a competitive

edge when leaders effectively

attract, engage, develop, and

blend the talents of people

across all generations.

We Envision:

“Ageless”

Workplaces

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© 2012 Generations Matter, a division of

Boomer Project, LLC, All rights reserved. 2

Training

& Tools

Keynote

Speaking

Self-help

Online

Team

Studies

Consulting

& Coaching

Why Generations Matter:

People come in all shapes, sizes,

personalities… and generations.

Adds richness to organizations.

Often adds frustrations to the workplace.

Why :

Offers a different “lens” on people and

behavior

Sheds a new light on the workplace

Makes the frustrations less frequent

But you need a high GenQ

30%

95%

“Generational IQ”

The Organization Benefits Thru:

Best people

Attract, motivate, develop and retain

“Ageless” Workplace

Environment that satisfies and engagesworkers and leaders of all generations

Sustainable success for the organization

What is a

Generation?

What is a

Generation?

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� Age “cohort”: 15-to-20 year span

� Big events create the “bookends”

� Born on the leading and trailing edge

� “Cuspers”

� Age “cohort”: 15-to-20 year span

� Big events create the “bookends”

� Born on the leading and trailing edge

� “Cuspers”

What is a Generation?

1909-281909-28 1929-45 1946-641946-64 1965-821965-82 1983-011983-01

58,000,00058,000,000

44,000,00044,000,000

76,000,00076,000,000

62,000,00062,000,000

80,000,00080,000,000

GreatestGreatest SilentSilent BoomerBoomer Gen XGen X MillennialMillennial

9494 7575 5757 3939 2020

Born in the U.S.ABorn in the U.S.A

1909-281909-28 1929-45 1946-641946-64 1965-821965-82 1983-011983-01

10,000,00010,000,000

28,000,00028,000,000

76,000,00076,000,000 75,000,00075,000,000

81,000,00081,000,000

GreatestGreatest SilentSilent BoomerBoomer Gen XGen X MillennialMillennial

9494 7575 5757 3939 2020

Current U.S.

Census Data

Current U.S.

Census Data

Silent

Generation1929 - 1945

67-83 years old

Silent

Generation1929 - 1945

67-83 years old

Boomers1946-64

48 to 66 years old

Boomers1946-64

48 to 66 years old

Gen X1965-82

30-47

Gen X1965-82

30-47

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Millennials (a.k.a. Gen Y)

1983-2001

11-29

Millennials (a.k.a. Gen Y)

1983-2001

11-29

The different

generations

have different

views of work,

money, duty &

responsibility

Political OrientationPolitical Orientation

MillennialsMillennials

Source: 2006 Generation “Next” Survey, Pew Research

BoomersBoomers

Gen XGen X

SilentSilent

26%26% 29%29%36%36%

22%22%

19%19%

36%36%

39%39%

39%39%

42%42%

33%33%

37%37%

LiberalLiberal ConservativeConservativeModerateModerate DKDK

9%9%

6%6%

5%5%

8%8%14%14%

Self Expression?Self Expression?

MillennialsMillennials

Source: 2006 Generation “Next” Survey, Pew Research

BoomersBoomers

Gen XGen X

36%36%

40%40%

10%10%

YesYes

Do you currently or have you ever had a tattoo?Do you currently or have you ever had a tattoo?

Self Expression?Self Expression?

Source: 2006 Generation “Next” Survey, Pew Research

MillennialsMillennials

BoomersBoomers

Gen XGen X

30%30%

22%22%

6%6%

Do you have a piercing other than ear lobe?Do you have a piercing other than ear lobe?

YesYes

How has email and other new

ways of communicating helped

or hurt American workers?

How has email and other new

ways of communicating helped

or hurt American workers?

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How has each helped or hurt American workers?How has each helped or hurt American workers?

MillennialsMillennials

Source: 2006 Generation “Next” Survey, Pew Research

2929

36

%

36

%

47%47%

BoomersBoomers

Gen XGen X

SilentSilent

Email and other new ways of communicating:Email and other new ways of communicating:

88%88% 8%8%4%4%

79%79%

67%67%

29%29%

7%7%

12%12%

24%24%

14%14%

21%21%

HelpedHelped HurtHurtDKDK

When you think about your financial security during retirement, which

of the following are you most worried about?

When you think about your financial security during retirement, which

of the following are you most worried about?

Generational worries differGenerational worries differ

Medical needs not

covered by insurance

Medical needs not

covered by insurance

Lack of personal savingsLack of personal savings

Living longer than I expected

and outliving my money

Living longer than I expected

and outliving my money

Lack of Social SecurityLack of Social Security

Lack of company pensionLack of company pension

MillennialsMillennials Gen XGen X BoomersBoomers SilentSilent

24%24% 23%23% 39%39% 45%45%

31%31% 28%28% 23%23% 17%17%

13%13% 15%15% 18%18% 26%26%

26%26% 29%29% 17%17% 9%9%

7%7% 5%5% 3%3% 3%3%

Approach to ChangeApproach to Change

Ready

Aim

Fire!

Ready

Aim

Fire!

Ready

Fire!

Aim

Ready

Fire!

Aim

Fire!

Fire!

Fire!

Aim

Fire!

Fire!

Fire!

Fire!

Aim

Fire!

Ready…

Ready…

Ready…

Aim…

Fire!

Ready…

Ready…

Ready…

Aim…

Fire!

CohortCohort PeriodPeriod

AgeAge

Cognitive development across

the “seasons” of life:

Cognitive development across

the “seasons” of life:

Age:Age: Birth-25Birth-25 25-5025-50 50-7550-75 75+75+

SpringSpring SummerSummer AutumnAutumn WinterWinter

Climax of personal development

75+Reconcilia-tion (making sense of life)

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Climax of personal development

Climax of personal development

75+75+Reconcilia-tion (making sense of life)

Reconcilia-tion (making sense of life)

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Different Seasons, Different ReasonsDifferent Seasons, Different Reasons

Source: Ageless MarketingSource: Ageless Marketing

Stage:Stage: Age:Age: Life Focus:Life Focus: Modus Operandi:Modus Operandi:

Initial personal development

Birth-25 Play(learning)

Fantasy: Everything will generally work out in my favor

Initial personal development

Initial personal development

Birth-25Birth-25 Play(learning)Play(learning)

Fantasy: Everything will generally work out in my favor

Fantasy: Everything will generally work out in my favor

Social/ vocational development

25-50Work(becoming somebody)

Idealized: The world is my oyster; I can make anything work my way

Social/ vocational development

Social/ vocational development

25-5025-50Work(becoming somebody)

Work(becoming somebody)

Idealized: The world is my oyster; I can make anything work my way

Idealized: The world is my oyster; I can make anything work my way

Inner self/ spiritual development

50-75Work-Play(search for meaning)

Reality : Not as good as I thought; who am I, what’s my life purpose?

Inner self/ spiritual development

Inner self/ spiritual development

50-7550-75Work-Play(search for meaning)

Work-Play(search for meaning)

Reality : Not as good as I thought; who am I, what’s my life purpose?

Reality : Not as good as I thought; who am I, what’s my life purpose?

Spring

Summer

Autumn

Winter

SpringSpring

SummerSummer

AutumnAutumn

WinterWinter

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Climax of personal development

75+Reconcilia-tion (making sense of life)

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Climax of personal development

Climax of personal development

75+75+Reconcilia-tion (making sense of life)

Reconcilia-tion (making sense of life)

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Ironic: There’s some good in every bad, some bad in every good – c’est la vie!

Different Seasons, Different ReasonsDifferent Seasons, Different Reasons

Source: Ageless MarketingSource: Ageless Marketing

Stage:Stage: Age:Age: Life Focus:Life Focus: Modus Operandi:Modus Operandi:

Initial personal development Birth-25 Play

(learning)Fantasy: Everything will generally work out in my favor

Initial personal developmentInitial personal development Birth-25Birth-25 Play

(learning)Play(learning)

Fantasy: Everything will generally work out in my favor

Fantasy: Everything will generally work out in my favor

Social/ vocational development

25-50Work(becoming somebody)

Romantic: The world is my oyster; I can make anything work my way

Social/ vocational development

Social/ vocational development

25-5025-50Work(becoming somebody)

Work(becoming somebody)

Romantic: The world is my oyster; I can make anything work my way

Romantic: The world is my oyster; I can make anything work my way

Inner self/ spiritual development

50-75Work-Play(search for meaning)

Reality : Not as good as I thought; who am I, what’s my life purpose?

Inner self/ spiritual development

Inner self/ spiritual development

50-7550-75Work-Play(search for meaning)

Work-Play(search for meaning)

Reality : Not as good as I thought; who am I, what’s my life purpose?

Reality : Not as good as I thought; who am I, what’s my life purpose?

Spring

Summer

Autumn

Winter

SpringSpring

SummerSummer

AutumnAutumn

WinterWinter

Behavior oriented to needs of the social self

Behavior oriented to needs of the social self

Behavior oriented to needs of the inner selfBehavior oriented to

needs of the inner self

AgeAge

CohortCohort PeriodPeriod

Time Period:Time Period: 1960’s1960’s

“School

Violence”

was a fist

fight

“School

Violence”

was a fist

fight

Time Period:Time Period: TodayToday

“School

Violence” is

gunfight

“School

Violence” is

gunfight

PeriodPeriod

AgeAge

CohortCohort

Generational MindsetsGenerational Mindsets

SilentSilent

OutlookOutlook

Work EthicWork Ethic

View of Money

View of Money

View of Leadership

View of Leadership

MediumMedium

OrientationOrientation

BoomersBoomers Gen XGen X MillennialsMillennials

Work/Life Balance

Work/Life Balance

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Key Shared ExperiencesSilent Generation

Key Shared ExperiencesSilent Generation

Dedicated

Loyal

Practical

Dependable

Dedicated

Loyal

Practical

Dependable

Generational ValuesDedication and Sacrifice

Hard work

Patience

Respect for authority

Duty before pleasure

Honor

Generational ValuesDedication and Sacrifice

Hard work

Patience

Respect for authority

Duty before pleasure

Honor

Culture’s Impact: Silent GenerationCulture’s Impact: Silent Generation

Defining EventsGreat Depression

The New Deal

Lindbergh’s Flight

Gone with the Wind

Pearl Harbor

WWII

Hiroshima

Defining EventsGreat Depression

The New Deal

Lindbergh’s Flight

Gone with the Wind

Pearl Harbor

WWII

Hiroshima

Boomers1946-64

48 to 66 years old

Boomers1946-64

48 to 66 years old

Generational ValuesPersonal Gratification

Entitlement

Control

Work Ethic

No to Status Quo

Optimism

Generational ValuesPersonal Gratification

Entitlement

Control

Work Ethic

No to Status Quo

Optimism

Defining EventsBirth of TVProsperityCold War

Political AssassinationsWatergateRock ‘n Roll

Growth of SuburbiaWomen’s LibCivil Rights

Vietnam

Defining EventsBirth of TVProsperityCold War

Political AssassinationsWatergateRock ‘n Roll

Growth of SuburbiaWomen’s LibCivil Rights

Vietnam

Driven

Transformational

“Self” Centered

Driven

Transformational

“Self” Centered

Culture’s Impact: Baby BoomersCulture’s Impact: Baby Boomers

Generational ValuesPersonal Gratification

Entitlement

Control

Work Ethic

No to Status Quo

Optimism

Generational ValuesPersonal Gratification

Entitlement

Control

Work Ethic

No to Status Quo

Optimism

Defining EventsBirth of TVProsperityCold War

Political AssassinationsWatergateRock ‘n Roll

Growth of SuburbiaWomen’s LibCivil Rights

Vietnam

Defining EventsBirth of TVProsperityCold War

Political AssassinationsWatergateRock ‘n Roll

Growth of SuburbiaWomen’s LibCivil Rights

Vietnam

Driven

Transformational

“Self” Centered

Driven

Transformational

“Self” Centered

Culture’s Impact: Baby BoomersCulture’s Impact: Baby Boomers

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Society Transformers:Society Transformers:

Civil Rights

Rock & Roll

Women’s Lib

Environment

Sexual Revolution

Politics

Gay Rights

End of Cold War

Internet Retirement

The “Retirement” Shift

“Event”~10 years

“Event”~10 years

Virtual Free RideSocial Security

Pensions

Virtual Free RideSocial Security

Pensions

Before Boomers:Before Boomers:

Life Stage~ 25+ years

Life Stage~ 25+ years

Self-Funded401(k)

Working

Self-Funded401(k)

Working

After Boomers:After Boomers:

Gen X1965-82

30-47

Gen X1965-82

30-47

When Gen X came of age…When Gen X came of age…

Gen Xers:Gen Xers:

Born during anti-child phases of history ’65-’82

Parents had highest:

Divorce rate in history

Dual income in history

Abortion rate

Grew up with permissive parenting habits

Born during anti-child phases of history ’65-’82

Parents had highest:

Divorce rate in history

Dual income in history

Abortion rate

Grew up with permissive parenting habits

The Most Unsupervised

Generation in History

Alex P. Keaton Grew Up:

Gen X = Today’s Ideal Workforce

Alex P. Keaton Grew Up:

Gen X = Today’s Ideal Workforce

an empowered work force

... give workers the ball and they will run with it.

a self-directed work force

... these workers have been self-directed from a very young age.

computer literate

... Gen X comes out on top.

flexible, adaptable workers ...

an empowered work force

... give workers the ball and they will run with it.

a self-directed work force

... these workers have been self-directed from a very young age.

computer literate

... Gen X comes out on top.

flexible, adaptable workers ...

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But we also get:

Three to four

different careers

10-12 jobs during

their lives

Average three years

in each job

Risk-takers

Skeptical

Independent

Task-driven

Risk-takers

Skeptical

Independent

Task-driven

Generational ValuesTechno-savvy

Think Globally

Self-reliance

Diversity

Pragmatic

Generational ValuesTechno-savvy

Think Globally

Self-reliance

Diversity

Pragmatic

Culture’s Impact: Gen X

Defining EventsWatergate

Single parents

Latchkey kids

MTV

AIDs

Computers

Challenger

Glasnost

Berlin Wall

Defining EventsWatergate

Single parents

Latchkey kids

MTV

AIDs

Computers

Challenger

Glasnost

Berlin Wall

A new phase for Gen XA new phase for Gen X

Family makes all the differenceFamily makes all the difference

Millennials1983-2001

11-29

Millennials1983-2001

11-29

Millennials are all about “Look at Me.”

Millennials are all about “Look at Me.”

Think your generation is

unique and distinct?

Think your generation is

unique and distinct?

68%68%

31%31%NoNo

YesYes

Source: 2006 Generation “Next” Survey, Pew Research

Among ages 18-25

Millennials are all about

“Look at Me.”

Millennials are all about

“Look at Me.”

Your generation’s most important goals in life?Your generation’s most important goals in life?

81%81%

62%62%

To be famousTo be famous

To get richTo get rich

Source: 2006 Generation “Next” Survey, Pew Research

Millennials (18-25)

Gen X (26-40)

51%51%

29%29%

To be leadersTo be leaders

To help needyTo help needy

To be spiritualTo be spiritual

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Millennials are viewed by all as the most

self-indulgent generation.

Millennials are viewed by all as the most

self-indulgent generation.

53%

Millennials

25%

Gen X X

3%

SilentGeneration

18%

Baby Boomers

Q620_5. Which of the following generations would you say is the most self-indulgent?

1%

GreatestGeneration

Schwab, 2012Schwab, 2012

58%

Millennials

22%

Gen X

2%

SilentGeneration

18%

BabyBoomers

Q620_5. Which of the following generations would you say is the most self-indulgent? (Millennials only)

Millennials view themselves as the most

self-indulgent generation.

Millennials view themselves as the most

self-indulgent generation.

Schwab, 2012Schwab, 2012

67% of Millennials

were born to Boomers

who are determined to

“do parenting right.”

67% of Millennials

were born to Boomers

who are determined to

“do parenting right.”

Mentor Dependent?Mentor Dependent?

Number One Influence in:Number One Influence in:

Choosing a college:Choosing a college:

Choosing a major in college:Choosing a major in college:

Making a decision to take

current job:

Making a decision to take

current job:

Making decisions:Making decisions:

82% Talked to their parents yesterday

82% Talked to their parents yesterday

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When the Millennials came of age…When the Millennials came of age…

Ambitious

Co-dependent

Tenacious

Ambitious

Co-dependent

Tenacious

Generational ValuesConfidence plus

Civic duty

Achievement

Hyper connected

Multi-tasking on steroids

Fearless

Generational ValuesConfidence plus

Civic duty

Achievement

Hyper connected

Multi-tasking on steroids

Fearless

Culture’s Impact: MillennialsCulture’s Impact: Millennials

Defining EventsInternet Chat

School violence

Over-involved parenting

Multi-culturalism

World Trade Center attacks

Gulf War

Iraq

Recession

Technology ++

Defining EventsInternet Chat

School violence

Over-involved parenting

Multi-culturalism

World Trade Center attacks

Gulf War

Iraq

Recession

Technology ++

The Collective (or “Hive”) RulesThe Collective (or “Hive”) Rules Generational MindsetsGenerational Mindsets

SilentSilent

OutlookOutlook

Work EthicWork Ethic

View of Money

View of Money

View of Leadership

View of Leadership

MediumMedium

Practical

Dedicated

Pragmatic

Hierarchy

Huh?

Radio/Print

Selfless

Practical

Dedicated

Pragmatic

Hierarchy

Huh?

Radio/Print

Selfless

Optimistic

Driven

Spenders

Pay your dues

Work is Life

TV

Self-centered

Optimistic

Driven

Spenders

Pay your dues

Work is Life

TV

Self-centered

Skeptical

Free Agent

Debtors

Competence

Work to Live

Computer

Self-reliant

Skeptical

Free Agent

Debtors

Competence

Work to Live

Computer

Self-reliant

Confident

Goals

TBD

Egalitarian

Integrated

Mobile

Collective Self

Confident

Goals

TBD

Egalitarian

Integrated

Mobile

Collective SelfOrientationOrientation

BoomersBoomers Gen XGen X MillennialsMillennials

Work/Life Balance

Work/Life Balance

Career Search Action Planning

Everyone:

1. Do your homework – company, culture & job

• Are you a good fit for them?

• Are they a good fit for you?

2. Be able to articulate how you can help achieve

the mission

• Company and department

3. Demonstrate how you work well with others

• Workplace 101

Career Search Action Planning

Boomers:

1. Focus on your experience and express a

willingness to mentor others

2. Continue increasing skill and comfort with

technology

3. Exhibit flexibility

4. Accept and respect that interviewers,

superiors or other influential people could be

considerably younger than you are

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Career Search Action Planning

Gen Xers:

1. Be patient with the recruiting and hiring

process – it may take longer than you’d like

2. Focus on your ability to get things done, on

time and within budget

3. Teamwork and collaboration, while

sometimes inefficient, is likely the norm –

accept it and show how you can contribute

4. Avoid negative references toward Millennials

Career Search Action Planning

Millennials:

1. Turn your mobile phones off before you arrive

at the interview

2. Arrive on time for your interview

3. Look and act professional

4. Be respectful to everyone you meet

throughout the process

5. Stay focused on the position for which you are

interviewing

6. Be confident, but humble

• No need to “dazzle” to impress

Generations @ WorkGenerations @ Work

Remember the “End Game”…

1. Attract, motivate, develop and retain

the best (or at least very good) people

2. Satisfied and engaged workers

3. An “Ageless Workplace”

4. Long-term, sustained success

Generations and

Your Career Search

In achieving the “End Game”…

There is no “one size fits all” solution

Mix and match

Keep what works, throw out what

doesn’t

Keep evolving and improving