Career Management & Work-life Balance- Lecture 8

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Transcript of Career Management & Work-life Balance- Lecture 8

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    Lecture 8

    Career & Diversity Management

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    The Career Management Goal:

    Matching Individual and Organizational

    Needs

    Individual andIndividual and

    Organizational GoalsOrganizational Goals

    Individual andIndividual and

    Organizational GoalsOrganizational Goals

    The Employees RoleThe Employees Role

    The Employees RoleThe Employees Role The Organizations RoleThe Organizations Role

    The Organizations RoleThe Organizations Role

    CareerCareer

    ManagementManagement

    CareerCareer

    ManagementManagement

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    The Organizations Role:

    Establishing a Favorable Context

    ManagementParticipation

    Provide topmanagementsupport

    Providecollaboration

    between linemanagers and HRmanagers

    Train managementpersonnel

    Setting Goals

    Plan human

    resources strategy

    Changing HR Policies

    Provide for jobrotation

    Provideoutplacementservice

    Announcing theProgram

    Explain itsphilosophy

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    Identifying Career Opportunities and

    Requirements

    Competency Analysis

    Measures three basic competencies for eachjob: know-how, problem solving, andaccountability.

    Job Progressions The hierarchy of jobs a new employee might

    experience, ranging from a starting job tojobs that require more knowledge and/or

    skill. Career Paths

    Lines of advancement in an occupational fieldwithin an organization.

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    Recognize Lots of Possibilities

    Promotion

    A change of assignment to a job at a

    higher level in the organization. Principal criteria for determining

    promotions are merit, seniority, andpotential.

    Transfer The placement of an individual in

    another job for which the duties,responsibilities, status, and

    remuneration are approximately equalto those of the revious ob.

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    Alternative Career Moves

    Exit

    Exit

    Demotion

    Demotion

    TransferCareer

    Moves

    Career

    Moves

    Promotion

    Promotion

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    Career Change Organizational

    Assistance

    Relocation services

    Services provided to an employee who

    is transferred to a new location: Help in moving, in selling a home, in

    orienting to a new culture, and/or inlearning a new language.

    Outplacement services

    Services provided by organizations tohelp terminated employees find a newjob.

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    The Plateauing Trap

    Career Plateau

    Situation in which for either

    organizational or personal reasons theprobability of moving up the careerladder is low.

    Types of Plateaus

    Structural plateau: end ofadvancement

    Content plateau: lack of challenge

    Life plateau: crisis of personal identity

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    Career Plateau Questions

    CAREER PLATEAU QUESTIONS.

    Do I accept high visibility assignments?

    Do I continue to advance my education, both formal and

    vocational?

    Am I recognized by other leaders in my organization?

    Am I routinely promoted?

    Am I known as a versatile employee?

    Do I continue to get larger-than-normal raises?

    Do I rate at the high end of the performance ratings?

    Do I have a plan with measurable objectives, and have I

    updated it recently?

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    Internal Barriers to Career

    Advancement

    Lack of time, budgets, andresources for employees to plan

    their careers and to undertaketraining and development.

    Rigid job specifications, lack ofleadership support for careermanagement, and a short-termfocus.

    Lack of career opportunities and

    pathways within the organization

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    Career Development Initiatives:

    Developing Talent over Time

    Career Planning Workbooks

    Stimulate thinking about careers,strengths/limitations, developmentneeds

    Career Planning Workshops

    Discuss and compare attitudes,concerns, plans

    Career Counseling

    Discuss job, career interests, goals

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    Determining Individual

    Development Needs

    Fast-track Program

    A program that encourages young

    managers with high potential to remainwith an organization by enabling themto advance more rapidly than thosewith less potential.

    Career Self-Management Training Helping employees learn to

    continuously gather feedback andinformation about their careers.

    Encouraging them to prepare formobilit .

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    Mentoring

    Mentors

    Executives who coach, advise, and encourageindividuals of lesser rank.

    Mentoring functions Functions concerned with the career

    advancement and psychological aspects of theperson being mentored.

    E-mentoring

    Brings experienced businessprofessionals together withindividuals needing counseling.

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    Forming a Mentoring Relationship

    1. Research the mentors background.

    2. Make contact with the mentor.

    3. Request help on a particularmatter.

    4. Consider what you can offer inexchange.

    5. Arrange a meeting.

    6. Follow up.

    7. Ask to meet on an

    ongoing basis.

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    Career Networking Contacts

    Your college alumni association or career officenetworking lists

    Your own extended family

    Your friends parents and other family members

    Your professors, advisors, coaches, tutors, clergy

    Your former bosses and your friends and familymembers bosses

    Members of clubs, religious groups, and otherorganizations to which you belong

    All of the organizations near where you live or goto school

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    Developing a Diverse Talent Pool

    Recruiting and Developing Women

    Growth of women in the workplace

    Increase in females in managementroles

    Stereotyping and gender conflicts

    Recruitment of Minorities

    Educational and societal disadvantages

    Retention in organizations

    Affirmative action

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    Recruitment and Development of

    Women

    The Glass Ceiling

    Artificial barriers based on attitudinal ororganizational bias that prevent qualified

    women from advancing upward in theirorganizations into management level positions.

    Eliminating Womens Barriers to Advancement

    Development of womens networks

    Online e-mentoring for women

    Diminishing stereotyping of women

    Presence of women in significant managerialpositions

    Accommodating families

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    Recruiting and Developing of

    Minorities

    Career development for minorities isadvanced by:

    Organizational support for theadvancement of minorities tosignificant management positions

    Provision of internships to attract

    minorities to management careers

    Organization of training courses tofoster the development of minoritysmanagerial skills and knowledge.

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    Other Important Talent Concerns

    Recruitment of the Disabled

    Increasing numbers of disabled in theworkforce

    Stereotyping of the disabled versus theirsuperior records for dependability, attendance,motivation and performance

    Accommodations for physical and mentaldisabilities

    Others with less publicized disadvantages Recruitment of Older People

    Increasingly returning to the workplace

    Have valued knowledge, experience, flexibilityand reliability as employees

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    Dual-Career Couples

    Dual-Career Partnerships

    Couples in which bothmembers follow their own

    careers and actively supporteach others careerdevelopment.

    Flexible work schedules

    Adaptive leave policies

    Work-at-home On-premises day care

    Job sharing

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    CAREER MANAGEMENT & WORK LIFE BALANCE

    DEFINITIONS OF WORK-LIFE BALANCE :

    BEING AWARE OF DIFFERENT DEMANDS ON TIMEAND ENERGY

    HAVING THE ABILITY TO MAKE CHOICES IN THEALLOCATION OF TIME AND ENERGY

    KNOWING WHAT VALUES TO APPLY TO CHOICES

    Clutterbuck David ( 2003) Managing work-life balance:a guide for HR in achieving organisational andindividual change.London:CIPD

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    WORK LIFE BALANCE

    Work Life Balance - Another definition

    adjusting work patterns so that everyone regardlessof age , race or gender can find a rhythm that enablesthem more easily to combine work and their otherresponsibilities and aspirations"

    Department for Education and Employment 2001( aswas)

    It concerns

    y the organisation of working life over the lifecourse

    y time for caring and for familiesy time for learningy time for ourselvesy time for community / political participation

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    WORK LIFE BALANCE

    Work Life Balance Approaches involves policies andpractices that:

    Permit some flexibility with respect to hours of work;and/or

    allow people to work from home; and/or grant leave arrangements that allowed people to either

    meet their non-work commitments or realise their non-work goals; and/or

    provide workplace facilities to assist employees to attendwork; and/or

    promote communication and consultation betweenemployers and employees over relevant issues.

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    Work- Life Balance - Why is it on the agenda

    Concerns about longer hours / workintensity

    Proportion of women in the workforce

    Family structures - number of lone-parent families

    number of dual income families

    Organisational demands - 24/7 operation

    working beyond contract Government concerns & Increasing

    development of legislation - familyfriendly policies

    Employee attitudes

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    Work Life Balance - The Business Case

    y a recruitment tool to attract the best talent;

    y retention of valued employees;

    y offering better customer service;

    y a return on investment - eg women returners;

    y a truer reflection of customer diversity;

    y reduction of absenteeism, sickness and stress;

    y improved productivity and performance;

    y increased morale, commitment and loyalty; and

    y greater flexibility in staff attitudes and ability todeal with change.

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    WORK-LIFE BALANCE BENEFITS

    Child care/elder care referral services Time off for childrens school activities Employer-paid on-site or near-site child care facilities Flexible work hours scheduling Health club and wellness programs

    Employer-accumulated leave days for dependent care Customized training programs Subsidized temporary or emergency dependent care

    costs Extended leave policies for child/elder care Educational reimbursement

    Sick-child programs (caregiver on call) Work-at-home arrangements/telecommuting Partial funding of child care costs Customized career paths Part-time work schedules

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    SCOPE OF LEGISLATION

    Annual leave - all employees minimum 20 days

    working time- technically 48 hours but opt outs

    parental leave- 13 weeks unpaid leave up to childs5th birthday applies employees 1 years service

    maternity leave- 26 weeks leave +26 weeksemployees who qualify

    paternity leave- 2 weeks paid leave within 56 daysof the birth

    dependant care- to take unpaid leave familyemergencies

    adoption leave- 26 weeks and 26 weeks additionalleave

    flexible working- to request flexible working foremployees with children under 6 ( 18 if havedisability )

    additional leave employees 26 weeks service

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    WORK LIFE BALANCE PROCESS

    Negotiating a work-life balance involves:

    Change in culture and reorganisation of work

    Consensual, joint and partnership approaches

    Partnership process

    T.U.C. VIEW

    work-life balance requires a change in cultureabout how work is organised including areorganisation of work, the development of

    trust, partnership approaches, and jointproblem solving. In particular this mean that ifchanges are to benefits employers andemployees alike this may mean that somepeople have to concede control while othersmay be asked to take more responsibility intheir work

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    FLEXIBILITY CONSIDERATIONS

    WHICH STAFF REQUIRE ANNUALISED ANDFLEXIBLE CONTRACTS?

    DEFINING THE WORKING YEAR

    PAY HOLIDAY ARRANGEMENTS

    SICKNESS ABSENCE

    STARTERS / LEAVERS DURING YEAR

    RESERVE HOURS

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    FLEXIBILITY

    POTENTIAL EMPLOYERADVANTAGES MORE EFFICIENT USE OF RESOURCES

    MATCHINGDEMAND

    REDUCTION OF OVERTIME

    MEETING CUSTOMERDEMANDS 24/7 SOCIETY ASSISTS CONTINUOUS PRODUCTION PROCESSES

    ASSISTS ORGANISATIONAL / CULTURE CHANGE

    POTENTIAL EMPLOYERDISADVANTAGES

    IMPACT ON EMPLOYMENT RELATIONS RETENTION PROBLEMS

    IMPACT OF BADLY THOUGHT THROUGH SCHEME

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    THE FLEXIBLE FIRM : ATKINSON MODEL

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    CORBRIDGE AND PILBEAM MODEL

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    Flexible Work Schedules

    Flextime

    Working hours that permit employees theoption of choosing daily starting and quitting

    times, provided that they work a set number ofhours per day or week.

    All employees are required to be presentduring a designated core period.

    Flexible hours reduce absenteeism and

    tardiness. Employees can schedule their working hours

    for the time of day when they are mostproductive.

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    Flexible Work Schedules

    Job Sharing

    The arrangement whereby two part-timeemployees perform a job that otherwise would

    be held by one full-time employee. Job sharers may work three days a week,

    creating an overlap day for extended face-to-face conferencing.

    Telecommuting

    The use of personal computers, networks, andother communications technology such as faxmachines to do work in the home that istraditionally done in the workplace.

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    Advantages of Telecommuting

    Increased flexibility for employees

    Ability to attract workers who might

    not otherwise be available Lessened burden on working

    parents

    Less time and money wasted onphysical commuting

    Increased productivity

    Reduced absenteeism

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    Keys ForKEYS FOR SUCCESSFUL TELECOMMUTING

    Identify jobs best suited to distance work.

    Select responsible employees.

    Establish employee feedback procedures andperformance review methods for evaluation.

    Establish formalized telecommuting procedures.

    Begin a formal training program.

    Keep telecommuters informed and in the loop.

    Recognize when telecommuting isnt working.

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    Flexible Work Schedules

    Benefits

    Recruitment andretention of employees

    Coordinating employeework schedules withproduction schedules

    Accommodating theleisure-time activitiesof employees while

    facilitating employeepersonal appointments

    Improvements inemployee jobsatisfaction and morale

    Disadvantages

    Overtime paymentsrequired by the Fair

    Labor Standards Actfor employeesworking over 40hours in one week.

    The additional stress

    on managers andemployees, and longworkdays can be

    exhausting.

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    TUTORIAL QUESTIONS

    1. Explain the initiatives that organizationsneed to adopt to provide successfulcareer advancement opportunities for the

    workforce2. Suggest alternative career moves

    available to employees and how a careerplateau should be addressed

    3. Outline the role of mentoring and how

    such relationships can be developedeffectively

    4. How can organizations embrace diversityissues within career management

    strategies?

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    TUTORIAL QUESTIONS

    5. Investigate the issues involved in the operationof

    Outsourcing & Agency staff

    Work life balance Types ofFlexible Working arrangements

    And in particular address the followingquestions

    In what circumstances might it be appropriate to

    use such contracts ? What are the advantages / disadvantages for

    employer / employee in using them ?

    What legal issues in their use, if any , should H/R.managers be aware of ?