Cardenas Rpo Spotlight Emergence Of Africa 18 1 12
-
Upload
gregcardenasv -
Category
Documents
-
view
284 -
download
0
description
Transcript of Cardenas Rpo Spotlight Emergence Of Africa 18 1 12
![Page 1: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/1.jpg)
RPO Spotlight: Emergence of Africa
Greg Cardenas
President & COO
Armada Human Capital
![Page 2: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/2.jpg)
Greg’s Introduction
• 20 years progressive HR experience with emphasis on Recruiting and Technology
– 50/50 corporate vs outsourcing service provider
• First to implement Recruitsoft globally (aka: Taleo at HP)
• First to obtain a patent on a recruiting process (aka: LiveRecruiting)
• First Global Recruiting CoE Leader at Convergys
– Developed the first and largest global RPO service delivery model
• Specialized in delivering RPO from new emerging markets
– As in anywhere excluding India, China, Brazil, Philippines, Mexico
• Creator of worlds first Web 2.0 enabled ATS entirely run on mobile devices
– Launching soon!
![Page 3: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/3.jpg)
Agenda
1. Africa 101
2. Business in Africa
3. Outsourcing to Africa
4. African RPO Industry
5. 2012 and beyond
6. Questions & Answers
![Page 4: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/4.jpg)
AFRICA 101 The basics
![Page 5: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/5.jpg)
Poll Question 1
• What is the first thing you think of when you think of Africa?
– Wild animals
– Desert or jungle
– ‘Arab Spring’
– Something else
![Page 6: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/6.jpg)
What do you think of Africa?
![Page 7: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/7.jpg)
Did anyone think of this?
![Page 8: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/8.jpg)
Interesting Facts about Africa
Population of Nigeria (most populous country in Africa)
162 million people
That is slightly more than half the population of USA!
Population of Cairo (most populous city in Africa)
Approximately 16 million people in metropolitan area
That is equal to 2 New Yorks!
Most popular country to visit is Egypt
Followed by South Africa
Other top tourism countries in Africa include; Kenya, Tanzania, Mozambique, Gambia, Senegal, Morroco, Tunisia
2100 to 3000+ languages
That is 2-3 times more than in Asia!
![Page 9: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/9.jpg)
Poll Question 2
• How many countries are in mainland Africa?
– 27
– 32
– 47
– 54
![Page 10: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/10.jpg)
True Size of Africa
Bigger landmass than:
United States
China
India
Mexico
Peru
France
Spain
Papua New Guinea
Sweden
Japan
Germany
Norway
Italy
New Zealand
United Kingdom
Nepal
Bangladesh
Greece
…combined!
![Page 11: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/11.jpg)
BUSINESS IN AFRICA The economics
![Page 12: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/12.jpg)
Who is Investing BIG in Africa?
Courtesy CNN August 2011
![Page 13: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/13.jpg)
Trade Increased with US & EU
Courtesy CNN August 2011
![Page 14: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/14.jpg)
What is Driving the Trade?
EXPORTS
• Palm oil
• Gold and diamonds
• Oil
• Cocoa
• Timber
• Precious metals
IMPORTS
• Machinery and equipment
• Chemicals
• Petroleum products
• Scientific instruments
• Foodstuffs
• Medicine
![Page 15: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/15.jpg)
Foreign Direct Investment - FDI
Courtesy beyondbrics.com December 2010
![Page 16: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/16.jpg)
Poll Question 3
• What’s your interest in Africa?
– Thinking about RPO as a possible client
– Thinking about RPO as a possible service provider
– Research
– In general an interesting topic
![Page 17: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/17.jpg)
OUTSOUCING TO AFRICA All roads lead here
![Page 18: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/18.jpg)
Why is Africa Better Suited? Y
early S
ala
ry C
ost
in U
S D
olla
rs
LABOR COSTS
Courtesy kpoexperts.com
![Page 19: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/19.jpg)
Kenyan Example
![Page 20: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/20.jpg)
Why is Africa Better Suited?
LANGUAGES SUPPORTED
![Page 21: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/21.jpg)
Why is Africa Better Suited?
![Page 22: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/22.jpg)
Why is Africa Better Suited?
![Page 23: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/23.jpg)
KenCall Example
http://www.youtube.com/watch?v=IPOEfolqc4Y
![Page 24: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/24.jpg)
AFRICAN RPO INDUSTRY Emerging market
![Page 25: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/25.jpg)
Recruiting Service Providers
• Armada
• Kelly
• Adecco
• Manpower
• Aon/Hewitt
• IBM
• PWC
• Alexander Mann
…and many more, however most providers are not offering full-service RPO
but rather limited services and only supporting a few regional countries.
![Page 26: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/26.jpg)
Armada Difference
Support domestic and foreign clients
Provide all full-service RPO & HRO solutions
Expand footprint to cover 90% of the continent
Partner with competitors to round-out their service offerings and penetrate more countries
Introduce our new “made in Africa” ATS which is easy to use, can be implemented in a few hours, social media enabled, and very affordable
Interesting Fact: Taleo does not offer any direct phone support to countries in Africa. Incoming calls not allowed!
![Page 27: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/27.jpg)
Recruiting Process Outsourcing Services Offered:
Sourcing
Resume/CV Scanning &
Parsing
Candidate/Applicant Surveys
Executive Search
Employment Branding
Applicant Tracking Systems
Staff Leasing
Assessment & Selection
Applicant Screening
Interview Scheduling
Interviewing
Offer Letter Management
Background Checks
Reference Checks
Management Reports
Candidate Support Hotline
Recruiting Systems
Implementation
Career Fairs & Events
College/University Relations
Social Media Campaigns
Recruitment Training
Candidate Relationship
Management
Job Posting
Recruitment Marketing &
Advertising
Job Descriptions
Manpower planning
Strategy Development
Recruitment Advertising
Special Projects
Armada “Full-service” RPO
![Page 28: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/28.jpg)
Your leading one-stop HR services provider in Africa
HR Information Systems &
IT
Performance Management
Absence Management
Document Management
Talent Management
Vendor Management
Compliance
Learning & Development
Succession Planning
Program Management
Onboarding
Global Mobility & Relocation
Start-up HR Support Services
Candidate Travel
Management
Vendor Management
Health & Benefits
Payroll
Time & Attendance
Total Rewards
Expenses Management
Compensation
Compensation Survey
Management
Compensation Analysis
Salary Structures
Global Compensation
Surveys
Executive Pay
Employee Surveys
Management Consulting
Armada HRO
![Page 29: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/29.jpg)
2012 AND BEYOND The beginning of the paradigm shift
![Page 30: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/30.jpg)
Recruiting Predictions for 2012
Kevin Wheeler, ERE.net
1. Internal Recruiting Goes Mainstream
2. Social Goes Mobile
3. Just-in-time Sourcing and Recruiting
4. Continued Rise of Contingent Workers
5. The Beginning of Applied Analytics
Greg Cardenas, Armada HC
1. Social media will overtake job boards as primary sourcing channel
2. PC based ATS is dead
3. Demand for back-office RPO support will surge
4. Online video-on-demand resumes & CVs emerge
5. Resume/CV standardized globally
Courtesy ere.net January 4, 2012
![Page 31: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/31.jpg)
90% of active job seekers use social media at at least once a week.
48% of active job seekers agree that interacting with a company via
social media gives them a stronger connection to the company
brand.
80% of passive job seekers use social media at least once a week.
52% of passive job seekers agree that interacting with a company via
social media gives them a stronger connection to that company's
brand.
Companies hiring though social media:
Outsourcing Your Social Media Campaigns is Smart
![Page 32: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/32.jpg)
New applicant tracking system (ATS) Simple to use
Affordable for any size organization
Integrated with social media (Web 2.0)
Import resumes
Real-time reporting
Career portal
Must have for managing all your recruiting activities
Easy to administer and get started right away
Establish as many internal and external candidate networks
Armada Recruiter “The Social Media Recruiting Killer App”
![Page 33: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/33.jpg)
Armada Recruiter Launching January 30, 2012!
![Page 34: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/34.jpg)
Thank You
Greg Cardenas President & COO
Armada Human Capital
Nairobi, Kenya
Email: [email protected]
Skype: greg.cardenas
Phone: +254-20-397-2222
![Page 35: Cardenas Rpo Spotlight Emergence Of Africa 18 1 12](https://reader033.fdocuments.us/reader033/viewer/2022051610/54960d22b4795991578b4573/html5/thumbnails/35.jpg)
Chicago 203 North La Salle Chicago, IL 60601 United States of America Tel: 312-346-2030 Fax: 312-346-9603
Nairobi Purshottam Place, 4th Floor P.O. Box 66217-00800 Nairobi, Kenya Tel: +254-20-360-1000 Fax: +254-20-360-1100
Johannesburg Old Trafford 4, 3rd Floor Cnr Boundary & Carse O Gowrie Rd Isle of Houghton, 2041 Johannesburg, South Africa Tel: +011-484-5005 Fax: +011-484-5004