CAR stories

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CAR Stories and Your Resume Amy Whittenberger, SPHR, MBA

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CAR stories

Transcript of CAR stories

Page 1: CAR stories

CAR Stories and Your Resume

Amy Whittenberger, SPHR, MBA

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Successful Employment

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C

A

R

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•Complain C

•Annoy A

•Rat Hole R

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• CHALLENGE C

• ACTION A

• RESULT R

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WHAT IS A CAR STORY × An answer to a behavioral question × A framework and a process × A story, with a beginning, middle and end × Preferably a hook at the end

× Not just a bulleted list of facts, but with personality

Hard work, but worth the ROI

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A CAR STORY ANSWERS: × This is how I made a difference. × This is how I am different than the other

interviewees. × This is how I can add value to your

company. × This is why you should hire me.

Use metrics to solidify the power of the story

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BENEFITS OF A CAR STORY

× Provides more info in your answer × Makes you more memorable to hiring manager × Remembers a story, not facts × Remembers accomplishment and that there were

numbers to back it up × Key words / repeat competencies × Significant differentiator

Remember: they are looking for FIT

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W.I.I.F.M.

× Helps you to be remembered × Prevents  long  pause  because  you  don’t  

have an answer × Keeps you articulate and on topic × Keeps you from the rabbit hole × Helps them follow your answer

They’ll  say:    “Hey,  I  really  like  this  person.”

All Rights Reserved. Amy Whittenberger May, 2013

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AMY’S TEMPLATE

All Rights Reserved. Amy Whittenberger, May, 2013

C: Challenge S: Situation At XYZ Company, my role was XYZ. I was faced with XYZ situation/challenge.

M: Metrics I was asked to improve/change by XYZ metrics.

A: Action

A: Action The actions I took were: 1. 2. 3.

R: Results R: Results The result was that we XYZ by XYZ metrics.

T: Tie-In Link  the  result  back  to  the  employer’s  competency  question  or  interviewer’s  needs.

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EXAMPLE C: Challenge

S: Situation

A few years back, while HR Generalist at Johnson Controls, an internal client of mine, VP of Finance, determined that his organization was lacking important leadership skills.

M: Metrics The  challenge  was  we  didn’t  have  a  budget  or  training  team  to  rely  on  to  develop leadership training, so we decided to create our own leadership program.

A: Action

A: Action x Together we collaborated on a 10-month leadership development program.

x I planned, communicated all the logistics and managed 12 sessions held every three weeks

x I presented two modules: Leadership Effectiveness Model and Courageous Conversations.

x A requirement was to engage learners through role playing and small group exercises which proved to be tremendously effective.

R: Results R: Results The program was a success and cost us less than $250 for a few materials and recognition certificates. The VP attributed the success of this program as a key reason leadership effectiveness and employee engagement scores on the employee survey increased six percentage points each in one year. Additionally, the managers/participants said it was a good use of their time and were able to put their learning into action.

T: Tie-In Most importantly, we developed a sustainable model: the program was replicated for different departments over four years.

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TIPS × Write them out, share them verbally with

someone so they can critique you. × Do not bury your story in unneeded details.

Give them the golden nuggets. × 1.5 minutes max × Practice each one 30 times so they roll off

your tongue. DO NOT memorize. Keep it natural.

× Have 10-15 CAR stories in your arsenal

All Rights Reserved. Amy Whittenberger, May, 2013

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MATERIAL FOR CARS × Past performance

reviews × Personality

assessments × Recommendations × Bullets on resume × Strengths on resume × Job description

All Rights Reserved. Amy Whittenberger, May, 2013

× StrengthFinders 2.0 × Non-paid experience × Life-altering events × Interview questions × Company Website

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YOUR RESUME × Accomplishments and Strengths × Concise × Make an impression in 20 seconds

Gets you the interview

CAR STORIES × Stories that explain resume

Gets you the job!!! All Rights Reserved. Amy Whittenberger, May, 2013

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WHAT ELSE WOULD YOU LIKE TO KNOW?

Thank You!

All Rights Reserved. Amy Whittenberger, May, 2013