Car Buying Booklet- AutoCenters Nissan- Wood River, IL

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http://www.autocentersnissan.com. Car buying simplified. AutoCenters Nissan offer car buyers a informative booklet on buying a car. Car buying is easy with your Illinois car dealership, AutoCenters Nissan.

Transcript of Car Buying Booklet- AutoCenters Nissan- Wood River, IL

Page 1: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

CAR BUYING MADE EASY

Customer Name

Product Specialist

Manager | Phone Number

Customer Service Representative | Phone Number

Page 2: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

AutoCenters Nissan Mission StatementIt is the mission of AutoCenters Nissan to provide our customers with the largest selection of quality new and used vehicles at the best possible prices. We strive to provide a fun and friendly environment and treat every customer as we would like to be treated. Finally, we will always provide our customers the information they need in order to make the best possible decision for them and their families.

AutoCenters Nissan Employee PledgeAs an Employee of AutoCenters Nissan, I am fully committed to giving EVERY CUSTOMER, with NO EXCEPTIONS, a positive and memorable experience that exceeds their expectations. I will do at least one thing for every customer that is truly unique and unexpected.

I will treat every person, both co-workers and customers, as I would like to be treated. I understand that the manner in which I act and ethic that I display create the reality in which others view me and the AutoCenters family.

Owner/Operator

Page 3: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

Why Buy:✓ No hassle buying process

✓ Lowest prices guaranteed on New Nissans

✓ All Used Vehicles clearly priced below retail

✓ Up-Front trade appraisal in writing

✓ More for your trade when you buy from us

✓ 5 time owners first award winners

AutoCentersNissan.com

Page 4: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

Today’s Goals:✓ Be respectful of your time.

✓ Appraise your current vehicle.

✓ Help you find a vehicle that best meets your needs.

✓ Provide the lowest price on the vehicle of choice.

✓ Provide estimated down payment and monthly payment.

✓ Answer any questions and address any concerns.

FUN, FRIENDLY, INFORMATIVE… THE STEPS TO CAR BUYING MADE EASY

Page 5: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

Once you have decided to purchase we will:✓ Explain the different purchase options.

✓ Clearly and accurately explain paperwork.

✓ Introduce the manager handling the financial transaction.

✓ Answer any questions and address any concerns.

FUN, FRIENDLY, INFORMATIVE… THE STEPS TO CAR BUYING MADE EASY

At the time of your vehicle delivery we will:

✓ Assist you in customizing your vehicle controls to your preferences.

✓ Deliver your vehicle undamaged.

✓ Ensure the vehicle was cleaned to your satisfaction.

✓ Review the vehicle delivery checklist.

✓ Set up your first service appointment.

✓ Answer any questions and address any concerns.

AutoCentersNissan.com

Page 6: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

AutoCenters Nissan Report CardYou will be receiving this survey from Nissan North America. Our goal is 100% “Truly Exceptional”. If we fall short in any way, please contact: Craig Schmitz | [email protected]

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Delivery Checklist

✓ First service appointment scheduled.

✓ Vehicle cleaned to customer satisfaction.

✓ Vehicle has been inspected by customer and is undamaged.

✓ Product specialist assisted in customizing vehicle controls to customers preference.

✓ Product specialist reviewed vehicles checklist with customer.

✓ Answer any questions and address any concerns.

AutoCentersNissan.com

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Page 8: Car Buying Booklet- AutoCenters Nissan- Wood River, IL

AutoCentersNissan.com

1825 E. Edwardsville Rd. Wood River, IL 62095

Sales: 866-796-8835Service: 866-816-4795Parts: 866-816-4795