Capability Statement - SurgicalPerformance · in 2016 in a high-ranking, peer reviewed medical...

Capability Statement

www.surgicalperformance.com

Know your Surgical Performance

Explanation: Registries Versus SurgicalPerformance

• Themostcommontypesofauditsareorganisedthoughprofessionalstandardsbodies,suchasCollegesorProfessionalSocieties.However,itisimportanttorecognisethatmostoftheseauditsareregistries.

• InaRegistry,youenterdataandsendthemelectronicallyorasapapercopytothecentraladministeringoffice.Theofficewillreviewthedataandanalysethem.

• Thecentralofficewillcompareyourclinicaloutcomeswiththeoutcomesofcomparablepeers.Shouldyoubeanoutlier,theywillcontactyouanddetermine'away'toresolvethesituation.

• ExamplesofaRegistryincludetheUrogynaecologyDatabase,theAustralianJointRegistryortheRoyalAustralianCollegeofSurgeonsaudit,whichismandatoryforgeneralsurgeonsinAustralia.

• Bycontrast,SurgicalPerformanceisaCommunityofUsers.SurgicalPerformanceisindependentanddoesnotanswertoaCollege,hospitaloraProfessionalSociety.Surgeonshavedevelopeditanditsdatafieldsarecarefullyselectedtorepresentmeaningfulandaccurateoutcomes.Ouraimistoprovideyouwithfeedbackaboutyouractualclinicalindicators.

• SurgicalPerformanceisdifferent.Ifyouarewelltrained,motivatedandwell-intendedyouwillbeverykeentodoagreatjobwithyourpatients.SurgicalPerformancewillgiveyouthetoolstoknowyoursurgicaloutcomes.

Copyright©2016SurgicalPerformance


Contents4 CompanyOverview6 ProductsandServices7 Subscriptions8 ValueProposition9 CoreValues10-11 OurUsers IndividualUsers HospitalsandMedicalAdministrators ProfessionalSocieties SurgicalDeviceCompanies11 EthiconCaseStudyonMarketResearch12 OrganisationalAchievements13 AdvisoryTeam14 ConfidentialityandDataSecurity15 StrategicRelationships16 LegalConsiderations17 TechnicalDetails18 Testimonials–O&GSpecialist19 Testimonial–HospitalAdministrator20-21 ACaseStudy–SunshineCoastPrivateHospital22 TheFuture

“Company Overview

SurgicalPerformancePtyLtdisanindependent,registeredAustraliancompanybasedinBrisbane,Australia.Developedin2008andrelaunchedin2011byProfessorAndreasObermair,agynaecologicaloncologistinactiveclinicalpractice,whoidentifiedanunmetpersonalneedforhispractice.SurgicalPerformanceisadatacollectionandfeedbacktoolprovidingaccurate,measurableandclinicallymeaningfulinformationforitsusers.Thedataprovidedisessentialtoprovidingbench-markedfeedbackinordertoself-assessandimprove.

Know your Surgical Performance4

SurgicalPerformance has been developed with the sole purpose to help our medical professionals be

the best doctors that they can possibly be.

““ProfessorAndreasObermair

FounderandManagingDirectorSurgicalPerformance

5

Products and ServicesSurgicalPerformanceisthemostsurgeon-friendlyclinicalaudittoolcommerciallyavailable.SurgicalPerformancehistoricallyhasastrongfoundationinObstetricsandGynaecology.However,ithasbeenbuiltinsuchawaythatitiseasilyscalabletoaccommodateawidevarietyofmodules–generalsurgeryaswellassurgicalandotherspecialities.Surgicalprocedurescurrentlycoveredinclude:•Colposcopy•Obstetrics•GynaecologicalSurgeryDiagnosticlaparoscopyEctopicpregnancyHysterectomyHysteroscopicsurgery(diagnostic,resectionoffibroid/polyp,suctioncurette,

endometrialablation)PelvicfloorrepairResectionofendometriosisSalpingo-Oophorectomy&OvariancystectomyMyomectomy(laparoscopic/open)Vulvalsurgery.

•GeneralsurgeryCholecystectomy

•Moretocome.


SubscriptionsSurgicalPerformanceprovidessubscriptionsofauditsoftwaretothreelevelsofcliniciansandinstitutionsastabledbelow.Forinstitutionclientsweprovidenon-identifiabledataforcommercialoracademicresearch,uponrequest.Inaddition,subscriptionsforLargeOrganisations(healthcareorganisationswithmultiplehospitaldepartments)arealsoavailable.TailoredsubscriptionandsupportpackagesareprovidedtoLargeOrganisationswhichincludeoptionssuchas,butnotlimitedto:• Onsitetutorial/saspartoftheLargeOrganisation’sinitialimplementationandrollout.

• OngoingwebinarstailoredtotheLargeOrganisation’sspecificneeds.

• TrainingoftheLargeOrganisation’sdataentrystafftosupportsurgeons’datainput.

• AccesstoSurgicalPerformance’sHelpDesktosupportandassisttheLargeOrganisation’susersanddataentrystaff.

• Wholeoforganisationdataanalysisandreportingserviceuponrequest.

Trainee

Lite* Premium

ü ü

ü ü

ü ü

ü ü

ü ü

ü ü

– ü

– –

– ü

– ü

– ü

– –

– –

– –

– –

– Email/phone

Institution

(5/more users)

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

Email/phone

Specialist

Lite* Premium

ü ü

ü ü

ü ü

ü ü

ü ü

ü ü

– ü

ü ü

– ü

– ü

– ü

– ü

– ü

– –

– –

– Email/phone

Data entry & management

Performance reporting & dashboard

Export your data at any time

Free Webinars

Claim PR&CRM points

Qualified Privilege

PR&CRM calculator

Multiple Institutions/Locations

Comparison Reporting

Downgrade at any time

C-QuiP reporting

Data entry option

Enhanced security

Department dashboard

Purchase order payment

User support

7

Value PropositionMostsurgeonsandhospitalstellthemselvesthattheyareamongstthebestinprovidingpatientcare.

Sometimestheyworry,especiallywhencomplicationsoccur.

SurgicalPerformanceprovidesclinicallymeaningful,accurateandconfidentialoutcomemetricsaswellascomparisoncohortsforhealthcareproviderstoknowhowgoodtheirclinicaloutcomesreallyare.

• Technically,SurgicalPerformanceisamatureproductthathaspassedextensivetestingthroughitsusers.

• Datafieldsareclinicallymeaningfulandmeasurable.Confoundersofclinicaloutcomesarecaptured.Reportingisliveandavailable24/7.

• SurgicalPerformancewasgrantedQualifiedPrivilegestatusbytheCommonwealthin2015,whichmeansthatSurgicalPerformancedataisprotectedfrombeingsubpoenaedbythecourts.Identifiabledatawillneverbesharedwiththirdparties.

Individual Users

• SurgicalPerformanceiscreatedbysurgeonsforsurgeonstobethemostsurgeonfriendlyauditsoftwarethatprovidesconfidentialandaccuratedataforitsusers.

• SurgicalPerformanceisintuitiveandthemostsurgeon-friendlyclinicalaudittoolcurrentlyavailable.

Hospitals and Medical Administrators

• InstitutionsandHospitalAdministratorsgainaccesstonon-identifiablevaluableandexact,clinicallymeaningful,andrisk-adjusteddata.

• HospitalsandMedicalAdministratorscanpromoteaworkplacecultureofcontinuousimprovementwithSurgicalPerformance.

Profesisonal Societies

• SurgicalPerformanceprovidesProfessionalSocietieswithacost-effectivealternativetomaintainingtheirownregistries.

• SurgicalPerformance’spartnershipswithprofessionalsocieties,industrystakeholders,peakbodiesinsurers,andsuppliers,suchasAGES,RANZCOG,RACS,GenieSolutionsandThePrivatePracticenetworkdemonstratesthesoftware’scredibilityandsustainablebusinessmodel.

SurgicalPerformanceistrustedbyalmost700mostlyAustralianusers.Itsnumberofcasesthatareavailableforcomparisonandbenchmarkingtoexistingusershasgrownatapproximately50%perannum.


SurgicalPerformanceisguidedbyourvalueoffavourablepatientoutcomes,andthatdoctorsandpatientsareentitledtodataconfidentiality.Weunderstandthatinnovationisconstant,andthatallofSurgicalPerformance’sactionsmustbeguidedbyaccurateandmeaningfulinformation.•Favourablepatientoutcomesareourpriority.•Accurateandmeaningfulinformationinfluenceouractions.•Doctorsandpatientsareentitledtodataconfidentiality.•Innovationisconstant.

““Having my outcomes available is reassuring in the current litigious

medico legal environment.

Core Values

DrBillPaton,GynaecologistWesternAustralia

9

Our UsersIndividual UsersSurgicalPerformanceappealstoindividualspecialistsandtraineeswho:•Wishtoknowhowtheirclinicaloutcomescomparetothoseoftheirpeers.•Seekreassuranceincaseofalegalchallenge.•WishtocollectPARpointsforRANZCOGreaccreditation.

Hospitals and Medical AdministratorsHospitalsandMedicalAdministratorsproactivelywantingtoprotecttheirinstitution’sreputationandbrandbydemonstratingactiveinvolvementwithsurgicalbenchmarking.Alsothoseinstitutionswantingtodriveacultureofcontinuousimprovement,engagewiththeirmedicalstaff,andwantingtoverifytheirKPIs.

Professional Societies Professionalsocietiesrecognisethatclinicalauditislikelytobecomemandatoryin the short and medium term through external pressures. Traditionally, someprofessional societies are already engaged and maintain registries. However,maintaining these registries iscostlyaveragingbetween$700Kand$1.7millionperannum.OpportunitiesexisttopresentSurgicalPerformanceasamuchmorecost-effectivealternativeforprofessionalstandardssocieties.

Data Entry SurgicalPerformancedataentryistheresponsibilityofthesurgeon.Itcan,however,bedelegatedtoasurgeon’srepresentative,typicallyapracticenurseormidwife,asecretaryorapracticedoctor.SurgicalPerformancehasatrainedandaccreditedgroupofdataentryproviders,whoareavailablefordataentryandtrainingservicesinroomsorremotely.SurgicalPerformance has developed a system where data entry can beaccomplishedbyregistrarsbutdataoutputandresultscanbeblockedfrombeingaccessedthroughthedataentryscribe.Userscanseta4-digitPINandprotectaccesstosensitiveareaswithinthesoftware.

SurgicalPerformance is a fantastic platform that

provides great value for doctors by being able to

measure their outcomes, and the averages of other

practicing doctors.

“


Surgical Device CompaniesSpecificmarketresearchrequirementscanbecateredforanddataprovidedonalocaland/orinternationalscale.SurgicalPerformanceoffersspecificresearchonthesafetyandefficacyofsurgicaldevicesandcapturesdatafromitsever-increasinglocalandinternationalsubscriberbaseonanon-identifiablebasis.ResearchprojectshavebeenundertakenforsuchclientsasEthicon(partoftheJohnson&Johnsonfamilyofcompanies)tocollectdataontheefficacyandsafetyofoneoftheirsurgicaldevices.Allmarketresearchprojectsareundertakenonafeeforservicebasistailoredtothespecificresearchrequirementsoftheclientcompany.

EthiconisaJohnson&JohnsoncompanyandofferedSurgical-PerformancearesearchgranttoexplorethesafetyandeffectivenessofSurgiflo,ahaemostaticmatrix.107patientswhohadahysterectomyandreceivedSurgiflowerematchedwith107patientswhohadthesameoperationbutnoSurgiflo.Theoutcomeswillbepublishedin2016inahigh-ranking,peerreviewedmedicaljournal.

Ethicon Case Study on Market Research

SurgicalPerformance is a fantastic platform that

provides great value for doctors by being able to

measure their outcomes, and the averages of other

practicing doctors.

““DrMelissaMcKenzie,O&G

GreenslopesPrivateHospital

11

Organisational Achievements

SurgicalPerformanceisrecognisedbyTheRoyalAustralianandNewZealandCollegeofObstetriciansandGynaecologists(RANZCOG)andbytheRoyalCollegeofSurgeons(RACS)butdoesnotreporttoanyoftheseorganisations.Inaddition,SurgicalPerformancewasgrantedqualifiedprivilegebytheCommonwealthGovernmentin2015,whichmeansthatdatainSurgicalPerformanceareprotectedfrombeingsubpoenaedbythecourts.

Continuous Improvement SurgicalPerformanceseesitselfasaCommunityofUsers(CoU)ratherthanabusinessdrivenprimarilybymaximisingprofit.Hence,userengagementishighandusersregularlysubmitfeedbackonpossibilitiestoimproveSurgicalPerformance.Since2012,twice-yearlysoftwareupdateshavebeenreleased,continuallyimprovingSurgicalPerformance’sspeedanduser-accessibility,andexpandingtherangeofofferings.


Advisory Team SurgicalPerformanceisguidedandadvisedbyagroupofexpertswithintheirfieldsintheircapacityasAdvisoryBoardmembersnamely:PROFESSORANDREASOBERMAIR,FounderandManagingDirector,isagynaecologicaloncologistwhodevelopedSurgicalPerformance,afterhewasunabletofindacommerciallyavailabletoolthatwouldallowhimtocomparehissurgicaloutcomeswiththoseofhispeers.ProfessorObermairisalsotheDirectorofResearchattheQueenslandCentreforGynaecologicalCancerandoneofhisacademicresearchinterestsincludessurgicalcomplications.MATTHEWDUNSTAN,StrategicAdvisorandAssociateDirector,PrivateClients,PriceWaterhouseCooperswhohaspreviouslyworkedwithwell-knownorganisationssuchastheAustralianGraduateSchoolofManagementandMicrosoftonproductinnovation.BERNARDGRINBERG,BusinessDevelopmentManager,abusinessandtechnologyprofessionalwithglobalexperienceinbusinessgrowthandcorporatestrategy.MIKAELWEDEMEYER,SoftwareDeveloperandDirectorofNicheStudiospecialisingindevelopinganddeliveringtailoredITsolutionsforsmalltomediumenterprises(SMEs).HILARYKNIGHTS,MarketingStrategistandDirectorofOutsourcetoUs,aleadingQueenslandmarketingagencyprovidingateamofexpertprofessionalsinthefieldsofstrategicmarketing,communications,digitalmarketingandsalesdedicatedtoachievingorganisationalgoalsandmeetingclients’salestargets.AllSurgicalPerformance’sAdvisoryBoardmembershavepreviouslyworkedwithanumberoforganisationsontheinnovation,developmentandcommercialisationofvariousproductsandservicesbothinAustraliaandoverseasintheareasofITsolutions,softwaredevelopmentandeducationalandtrainingproducts.

Professor AndreasObermair

MatthewDunstan

MikaelWedemeyer

BernardGrinberg

Hilary Knights

13

Confidentiality and Data SecuritySurgicalPerformance’spoliciescovertheU.S.HealthInsurancePortabilityandAc-countabilityAct(HIPAA,1996),DataSecurityIncidentandBreachesandDataPro-tection.ThecompanywasgrantedQualifiedPrivilegestatusbytheCommonwealthin2015,meaningitsdataisprotectedfrombeingsubpoenaedbythecourts.Thefollowingarekeymeasuresundertakenbyustoprotectusers’datainSurgicalPerformanceapplications:• Allsurgeons(users)havetheoptionofnotprovidingpersonallyidentifyinginformationintheiraccounts.

• Nopatientidentifyingdatasuchasnamesoraddresses,etc.isrecordedinthesystem.AllProtectedHealthInformation(PHI)islimitedtodatefields(includingdateofbirthandprocedure).

• DuringdataentrywestronglyrecommendthatthePatientIdentifierbeauniquevalueforSurgicalPerformanceandnotrelatetoanidentifierfoundonotherpatientdata.

• Allreportingcodedoesnotdiscloserecords.Theyarenon-identifiableandpre-processedontheserverpriortodisplayforauser.

• Wherethereisariskthatausermaybeidentifiedbyasmallsamplesize,e.g.intheinstitutionsystem,protectionshavebeenputinplacetonotshowreports.

• AlltrafficonthesiteisencryptedoverHTTPS.• Themarketingwebsiteiskeptseparatefromtheapplicationlayertolimitanyhacking.• Theapplicationsitehasbeenhardenedwithtightpermissionsandunnecessaryfunctionalityremoved.

• Allrecordentryhasafullaudittrialandrecordscanonlybeeditedbutnotdeleted.• Anysuspectedorknowndatabreachaffectingtheirdatawillbecommunicatedtoaffectedusersassoonaspossible.

Alldataiscloud-hostedinAmazonWebServices,aHIPAAcompliantandhighlyprotectedenvironmentwithautomatedsnapshotsandbackupskeptbothlocallyandremote.Intheeventofanunrecoverabledisaster,thesitecanbere-launchedwithanalternateproviderrapidly.


Strategic Relationships• GenieSolutionsisaBrisbane-basedproviderofpracticemanage-mentsoftwareandtheleaderintheO&Gmarketsegment.Wecol-laboratedwithGenieanddevelopedaninterfacethatallowsuserstoregisteracaseinSurgicalPerformancethroughGenie.

• ThePrivatePracticenetworkwhosupportandassistallsurgicalspecialitiesthroughoutAustralia.

• QualityInnovationPerformance(QIP),acertificationandaccreditationorganisationdedicatedtosupportinghealthandcommunityservicessupportsSurgicalPerformance.

• TheRoyalAustralianandNewZealandCollegeofObstetriciansandGynaecologists(RANZCOG)grantsone(1)PARpointforevery12patientsenteredintoSurgicalPerformance.

• TheAustralianCollegeofSurgeons(RACS)hasapprovedSurgicalPerformanceasaclinicalaudittool.

15

Legal Considerations

HumanResearchandEthicsCommittee(HREC)approvalisnotrequiredforclinicalaudit.Ifdataareusedforresearchandapublicationisplanned,HRECapprovalmustbesecured.TheuseofSurgicalPerformancerequirescollectionofdatabyparticipatingcliniciansandonlytheyhaveaccesstotheirowndata.Otheruserscannotaccessanyotherdata.Summariesofoverallperformancefromthewholedatasetareprovidedinacompletelyde-identifiedaggregatemannerfromwhichitisimpossibletoidentifyeitherindividualpatientsorparticipatingclinicians.Asof2015,SurgicalPerformancehasbeengrantedQualifiedPrivilegestatusbytheCommonwealth,meaningallitsdataisprotectedfrombeingsubpoenaedbythecourts.


Technical Details• SurgicalPerformanceisweb-basedandavailable24/7.• Serversarelocatedinthecloud(AmazonWebServices).• Allmajorweb-browsersaresupportedandnosoftwareneedstobedownloadedorinstalled.

• Thewebapplicationisphp.• ContentmanagerisJoomla.• DatabasesarebuiltinMySQL.• Encryptionprotectsalldatatransferfrominterference.• Anauditlogrecordsandtimestampsallchangestothedatabase.

• Userscandownloadtheirowndataontotheirharddrive(CSV,MSExcel).

• Auto-logoffandenhancedprivacysettingsprotecttheconfidentialityoftheuser.

• Categoriseddataentry(pulldownmenus)anddatavalidationatdataentrylevelminimisestheriskofdataentryerrors.

17

Testimonial – O&G Specialist

Since I started using SurgicalPerformance to audit my practice, the tedious task of audit has become simple and easy and I can enter my data anytime and anywhere. It covers all aspects of my practice: obstretrics, gynaecology – including urogynaecology – and colposcopy in one program.

DrElizabethVarughese,O&GSpecialistNSW,Australia

“ “


Dr Rupert Sherwood on implementing SurgicalPerformance in Sunshine Hospital’s Gynaecology UnitWehaverecentlyimplementedSurgicalPerformanceandIdidn’thavetoinvolveourITdepartmenttosetSurgicalPerformanceupsoitwasaverysmoothimplementationthatwecouldmanageourselves.Plusalltheworkregardingprivacyhasbeendonewhichisoneofthebiggestbarrierswefindwhenimplantingnewprogramsorprocedures.Wehavetwelvesurgeonsinourdepartment,andIremindthemthatSurgicalPerformanceisatooltohelpthembeprofessionallycertainoftheirownperformance,butalsoofthecollectivevalueoftheprogrambecauseeveryonelikestolookatthemselvesagainstapeerbuttheycandothisinade-identifiedwaythroughSurgicalPerformance,whichismostuseful.Theimplementationprocesshasbeensmoothandoursurgeonshavetakenuptheprogramwell.IcangettheirsurgicalactivitythroughanothermeanssoIcansendthemalistofoperationsandaskwhethertheyhaveenteredtheoperationsagainstSurgicalPerformancesoIcanaudittheiruseofSurgicalPerformanceaswell.AsHeadoftheGynaecologyUnit,Icanlookattheperformanceofthewholeunitasade-identifiedgroup,andinthenearfuturewe’regoingtostartcomparingourunit’sresultswithdatafrominstitutionsnationallywhenwehavemoredatatocompareinthecomingmonthswhichwillprovideimmensevaluetous.Idon’tthinkanyonedisagreeswiththeprincipleofauditing;it’sjustfindingtherighttoolsthatareeasytouseandIbelieveSurgicalPerformanceprovidesthiscompletely.”

DrRupertSherwoodSeniorStaffSpecialistO&GHeadofGynaecologyUnit

WesternHealthITPCo-ordinatorSunshineHospital,WesternHealth,Vic.

““

Testimonial – Hospital Administrator

As a department we are big drivers of

safety and quality, and SurgicalPerformance

is a great auditing tool to help us with

exactly this focus.

19


A Case Study –Sunshine Coast Private HospitalBackgroundTheSunshineCoastPrivateHospitallocatedatBuderim,Queensland,isanot-for-profitorganisationownedbytheUnitingChurchandisamemberofUnitingCareHealth.ThehospitalhasitsownMedicalAdvisoryCommitteeandQualityandSafetyCommitteethatactivelymonitorsindividualqualityandsafetyoutcomesandpatientexperiencedata.Inearly2012,aconversationbetweenDrMonicaTrujillo,RegionalDirectorofMedicalServices,andDrBeverleyPowell,ChairofGynaecologyServicesCommittee,abouttheeffectivenessofclinicaloutcomesreporting,touchedonthepotentialvalueofbeingabletoengagespecialistsinQualityAssuranceandforthehospitaltoevaluateitsoverallperformance.DrPowellhadpreviousknowledgeofSurgicalPerformanceanditsclinicalauditcapabilitybeingusedbysurgeonstomeasuretheirperformanceagainstotherclinicians,notonlywithintheirowninstitutionsbutwiththoseacrossAustraliaandoverseas.DrPowellbegantofurtherinvestigatetheprogramasapossibletoolforthehospital.Asaresult,DrPowellbegantriallingtheprogramonbehalfofTheSunshineCoastPrivateHospitalforanumberofmonthsbeforethedecisionwasmadetoimplementitacrossthehospital’sObstetricsandGynaecologyUnit.

Implementation – Introduction and RolloutSurgicalPerformancewasintroducedasaclinicalaudittoolwithinthehospital’sObstetricsandGynaecologyunitinearlyDecember2013,withitsrangeofcapabilitiesbeingfullyimplementedoverthefollowingtwelvemonths.Theprogramwasfirstlypresentedtothehospital’sobstetriciansandgynaecologiststhroughatemporarylogin,satisfyingthesurgeons’concernsaboutsecurityandconfidentialitybydemonstratingthattheirindividualdatawasnotidentifiablethroughthehospital.Theprogramhasbeentakenupwellbythesurgeons,withstudentnursesalsoinputtingdataand13ofthe15purchasedsubscriptionsbeingactivelyused.DrPowellreportsthatimplementationwasverysmooth.Shefinds,“SurgicalPerformanceisveryintuitiveandeasytouse.Itisgoodtohavethegoodqualitydatanotonlyforconversationswithpatientsbutalsoformyownpeaceofmine.AlsousingSurgicalPerformanceenablesmetoeasilygetPR&CRMpoints”.WallisWestbrook,GeneralManagerofTheSunshineCoastPrivateHospitaladds,“Therolloutwasclinician-ledandpeersupported.TheObstetricsandGynaecologycraftgrouptookamajorroleinthepositiveuptakeofSurgicalPerformancebyourclinicians”.

20

EngagementFromthehospital’sperspectiveDrMonicaTrujillo,RegionalDirectorofMedicalServicesexplains,“TheSunshineCoastPrivateHospitalwantedtoprogresstheirstandardofhighqualityandcontinuousimprovementfurtherandusingSurgicalPerformancehashelpedengagethehospital’scliniciansandthehospitalcollectivelythroughareportingsystemwithasinglecollectionpoint.WecanleverageSurgicalPerformance’sdataandinformationsothatwecanproduceevenbetteroutcomes.TheinformationbeingenteredintoSurgicalPerformancehelpsourunderstandingofourhospital,enablesustoleverageimprovementsfromthedataandalsoprovidesrecordsforthesurgeonsfortheirPR&CRMPointsaswellasprovidesbetteroutcomesforthemtoo.Wherepreviouslysurgeonssimplystudiedthedata,now,withSurgicalPerformance,thereisalotmoreconversationbetweenthehospitalandourcliniciansaswellaspeerreview”.

The FutureWallisWestbrookacknowledgesSurgicalPerformance’shelpfulnessinlookingforindicatorsforthehospitalandiskeentocontinuethepartnershiptolookathowSurgicalPerformancecanaddfurthervaluetothehospital’soperationsinthefuture.

Key Benefits • Honestyinreportingandconfidentiality.De-identificationofsurgeonsisoneofthekeybenefitsfortheunit,asDrPowellexplains,“Becausethesurgeonscannotbeidentified,thehospitalcanbeconfidentthatwearehonestinourreporting,andwehavemoreconfidenceinourdata”.

• Peerreviewisinvaluable.DrTrujillosays,“Becauseitisthesurgeons’owndata–itcreatesconversations,theyflagcertainoutcomesandgobackandreview”.

• Thevalueofthedatacollection.“Oursurgeonsarestartingtothinkoutsidetheboxaboutdatacollectionandhowtheirdataimpactsourreports”.

• SurgicalPerformanceinvitesinteractionbetweenthehospitalandcliniciansandstimulatesengagementforall.

DrMonicaTrujilloRegionalDirectorMedicalServices

““SurgicalPerformance is

the ideal engagement tool to have clinicians

interested in clinical quality and create

interaction between clinicians and the

hospital. We can leverage

SurgicalPerformance’s data and information

to engage collectively and produce better

outcomes for all.

21

Inthenext6to12monthsthefollowingproductdevelopmentsareplanned:• SurgeonScoreCard(risk-adjustedoutcomesreporting).

• Patientreportedoutcomes.• ExtensionofSurgicalPerformance’sofferingsintomoresurgicalspecialties.

• ExpansionofSurgicalPerformanceintointernationalmarkets.

• EnhancedrelationshipswithProfessionalSocietiesandMedicalInstitutions.

The Future



www.surgicalperformance.com

Capability Statement - SurgicalPerformance · in 2016 in a high-ranking, peer reviewed medical...

Documents

Transcript of Capability Statement - SurgicalPerformance · in 2016 in a high-ranking, peer reviewed medical...