CAPABILITY OVERVIEW

legal

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NEIL CAMERON TRACKER REVIEW

“ “Neil CameronNeil Cameron Consulting Group

I am not sure that I have ever seen such a functionally rich, graphically

striking, seamlessly integrated and yet intuitive legal production and

management capability.

I feel that I may have just caught a glimpse of the

future of law firm technology.

http://www.nccg.it/blog-17-

keoghs-k2-slicedbread-tracker/

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| KEY LEGAL CAPABILITIES

LEGAL DOMAIN MODELCore legal domain domain model capable of supporting the most complex litigated cases and fully extensible.

LEGAL PERSONA THEMESSupport for role specific user interfaces driving productivity and use across service providers and clients from a single interface.

DISAGGREGATIONDesigned for disaggregation to support staff, service providers and self service with all the necessary checks and balances designed into the solution.

CONFLICT & DUPLICATE SEARCHReal-time event driven SRA compliant conflict and duplicate search with full audit and records management.

STRATEGY & PROSPECTSDelivery of key strategic information to case workers, support better decision choices, case tactics & knowledge.

LEGAL OPERATIONAL INTELLIGENCELegal multi-dimensional model and data mining

strategies for real-time and strategic forecasting.

ROADMAP ITEMS

SMART TIME CAPTUREDefine execution plans to fulfil goals and milestones. Driving case worker efficiencies through assistive workflows & apps

PROCEEDINGS ENGINEEngine room for litigated legal cases to ensure compliance and mitigate financial and reputational risk.

LEGAL ACTIONSAccelerator Library of pre-built prescriptive and assistive actions to fast track your case management implementation.

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LEGAL DOMAIN MODEL

PRODUCTSManage work, protocols and fees according

to configurable product structures

CLAIMS & RESERVESManage claims and reserves through the

lifecycle of the case. Understand key trends..

OPERATIONAL DATA STOREKey operational data such People, Organisations,

Locations, Vehicles can optionally be retrieved

from external systems such as CRM solutions

COMPETENCIESManage and monitor competencies across

all case participants.

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ORG STRUCTURESDefine your organisation hierarchy in terms of stakeholders, teams, locations, functions, businessunits and departments.

ROLES & PARTICIPANTSDefine flexible role definitions for all

participants and users of the solution.

GOALS, STRATEGIES & EVENTSModel matter and organisational goals, the strategies required to achieve them andhow they are achieved.

DYNAMIC MATTER DATAData Model is completely extensible and support dynamic fields

INCIDENTSIncidents can be independently case

managed.

ASSESSMENTSManage risk and competency assessments through defined business rules ensuring quality and compliance.

PROCEEDINGSManage courts, proceedings, orders and

directions through the litigation engine.

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| STRATEGY & PROSPECTS

Delivery of key strategic information to case workers, support

better decision choices, case tactics & knowledge.

StrategyStrategic positioning for each case• Decision support and milestone tracking

• Strategy vs. Prospects (successful outcome)

• Key visual indicators at case level

Behaviours & OutcomesAggregated involvement profiling• Key opponent indicators and behaviour profiles utilising

performance data and knowledge base

• Key insights to understand your opponents

IntelAggregated view of intelligence• Delivery of business intelligence to support strategy and

handling

• Tactical guidance based on case circumstances and case stage

• Integration with multiple data sources

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| PROCEEDINGS & DIRECTIONS

Engine room for litigated legal cases to ensure compliance and

mitigate financial and reputational risk.

Court OrdersManagement of court orders• Quick set up of orders

• Single view of all orders, proceedings and claims for a single case

ProceedingsManagement of proceedings• Flexible UI to manage proceedings and roles

• Integrated court forms and core track processes

• Tools to enable the consolidation of multiple proceedings and

directions into a single master

DirectionsCore task engine to ensure compliance• Automated generation of critical tasks, documents and reminders for

all direction types (e.g. AOS, Defence Due)

• Automated alerting and escalation to ensure compliance

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| CONFLICT SEARCH

Compliance with SRA code for conflict search analysis and

management including full audit and records management.

ComplianceVital controls to identify and

assess potential conflicts• Automated conflict search on

key triggers

• Own interest conflict

• Client interest conflict

Risk RankingConflict ranking engine• Risk significance and

complexity

• Profiled by size, proximity,

nature, and circumstances

• Risk vs. Benefits – best

interests

Conflict ManagementAssignment of conflict

management actions• Controlled gateways for

acceptance

• Guidance to determine best

outcome

• Capture of key decisions

• Guidance to ensure independence

TransparencyFull Audit Log • Searchable audit log

• Result sets

• Outcome tracking

Search

Rank

ManageAudit

Trigger Real-time

monitoring &

management

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| LEGAL PERSONA THEMES

Persona: Consumer View

Conveyancing

Persona: Case Worker

Actions View

Support interactions with case workers, support staff, service

providers and consumers from a single personalized portal..

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| DISAGGREGATION

only 5% of lawyer’s total workload is exclusively dependent

on having a legal qualification

Outsourced Service Providers

Self Service

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| DISAGGREGATION

Goal Modelling

Define Goals for the completion of work by support staff.

Smart Plans

Dynamically allocate work to roles based on competencies.

Persona Engine

Serve role specific portals to self service and service providers

Competency Matrix

Define competencies for work items and progress staff.

Reviews

Build review processes based on monitoring goals and competencies

sharedo is designed to actively support disaggregation

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| LEGAL ACTIONS

Highly tuned adaptable productivity tools for case workers.

File Note

Telephone Note

Memo

Ad Hoc Letter to Client

Ad Hoc Letter to Counsel

Ad Hoc Letter to Court

Ad Hoc Letter to Insured

Ad Hoc Letter to Opponent

Ad Hoc Letter to Others

Ad Hoc Letter to Witness/Experts/Investigators

Ad Hoc Letter to Client

Letter Acknowledging Instructions

Letter Advising Initial Reserve

Letter Advsing of Change of Reserve

Letter enc Amended Defence for Signing

Letter Enc Defence to Sign

Letter Enc List of Documents to Sign

Letter Informing Client of Court Order

Letter Informing Client of Hearing

Letter Informing Client of Trial

Letter Informing Client of Trial Window

Post Trial Review

Letter Advising of Change of Fee Earner

Letter Advising of Change of Fee Earner and Supervisor

Letter Advising of Change of Supervisor

Letter Advising We Are Closing Our File

Solicitor Feedback Form

Costs Instruction Form

Costs Persuasion Points

Costs Summary Document

Costs Strategy

Ad Hoc Letter

Letter Enc Instructions to Counsel with TOB

Letter to Counsel with Further Instructions

Instructions/Brief to Counsel

Ad Hoc Court Document

Application to Join - Application

Application to Join - Draft Order

Application to Join - Statement

Defence (Ad Hoc)

Defence and Counterclaim (Ad Hoc)

Application to Set Aside - Draft Order

Application to Set Judgment Aside - Application

Casey v Cartwright Statement

Consent Order

Tomlin Order

Draft Credit Hire Multi-Track Directions

Draft Fast Track Directions

Draft Multi-Track Directions

Part 18 Request

Acknowledgement of Service Part 20 (N213)

Acknowledgement of Service Part 7 (N9)

Acknowledgement of Service Part 8 (N210)

Notice of Application (N244)

Directions Questionnaire (N181)

Small Claims Directions Questionnaire (N180)

List Of Documents (Standard)

Prepare Pre-trial Checklist (N170)

Prepare Post Trial Outcome Report

Form H Costs

Statement of Costs (N260)

Notice of Acting

Notice of Change (N434)

General Form of Affidavit (N285)

Prepare NOA/NOC

Notice to Admit (N266)

Witness Summons (N20)

Certificate of Cancellation or Satisfaction (N443)

Payment In (CFO 100 )

Payment into Court (N242)

Application for Charging Order (N379)

Application for Third Party Debt Order (N349)

Request for Attachments of Earnings Order (N337)

Request for Search of Attachment of Earnings (N336)

Request for Warrant of Execution (N323)

Certificate of Service (N215)

Claim Form (Part 20) (N211)

Costs Acknowledgement of Service Part 8 (N210a)

Notice to prove documents at trial (N268)

Ad Hoc Letter to Court

Letter to Court Filling Documents

Letter Enc Application for Issue

Letter Notifying Extension of Time for the Defence

Letter Enc Certificate of Satisfaction (N443)

Letter Enc Default Costs Certificate

Letter Enc Part 20 For Issue

Ad Hoc Letter to Insured

Engagement Letter with TOB

Initial Letter (Indemnity Not Granted)

Letter Advising to Admit

Letter Chasing Response/Instructions

Letter Enc Defence to Sign

Letter Enc Amended Defence to Sign

Letter Enc Amended List of Documents for Signing

Letter Enc List of Documents to Sign

Letter Enc Amended Witness Statement for Signing

Letter Enc Witness Statement to Sign

Letter Informing Insured of Trial Window

Letter Informing Insured of Trial Date

Letter Advising of Change of Fee Earner

Letter Advising of Change of Fee Earner and Supervisor

Letter Advising of Change of Supervisor

Letter Confirming Conference Details

Letter Advising File Now Closed

Letter Informing Insured Judgment Removed from Register

Instruction to Intel

Intel DPA Request

INTEL Complex Analysis Report

INTEL Linked Claims Intelligence Synopsis

INTEL Tactical Review Report

Disbursement Justification Form

Ad Hoc Letter to Opponent

Letter Accepting Service

Part 36 Offer (N242a)

Letter Chasing Information

Letter Confirming Agreed Extension

Letter Enc Payment (Interim)

Letter Serving Defence

Letter Serving Other Document(s)

Letter With Contact Details for Telephone Hearing

Letter Enc Payment (Final Settlement)

Letter Enc Copy Application for Information Purposes

Letter Enc Document for Information Only

Letter Enc Mandates for Signing

Offer Letter - Calderbank Letter

Ad Hoc Letter to Others

Letter Chasing Information

File and Serve

Letter Notifying Broker of Involvement

Letter to Credit Agencies enc Certificate of Satisfaction

External Witness Statement

Internal Witness Statement

Ad Hoc Letter to Witness/Experts/Investigators

Letter Chasing Information (Witness/Experts/Investigators)

Letter to Witness Requesting Initial Contact

Instruction to Investigator

Instruction to Medical Expert

Instruction to Non-Medical Expert

Instruction to Surveillance Agent with TOB

Letter Enc Amended Witness Statement for Signing

Letter Enc Witness Statement for Signing

Letter Informing Witness/Expert of Trial

Letter Informing Witness/Expert of Trial Window

Ad Hoc Task

Send Document to be Signed

Where is instruct Counsel?

Prepare AOS

Where is Prepare NOA/NOC

Prepare Defence

Prepare Directions Questionnaire

Prepare Costs Budget

Receive Other Sides Costs Budget

Prepare Analysis of Opponents Costs Budget

Capture Costs Budget MI

Where is File and Serve?

Prepare Application

Prepare For Disclosure

Prepare Witness Evidence

And 100s more

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| CASE REVIEWS & GOVERNANCE

Critical

Strategic

Economics

Review

Pre Trial

Audit &

Compliance

Initial

File Review

Automated Review FrameworkSystematic review points to ensure handlers are

up-to-date on all aspects of each case within a

portfolio.

• At-a-glance view of progress, tactics and

decisions.

• Integrated review documentation to support

development.– Economics (Reserving)

– Strategic

– Operational Tactics

– Decisions

• Guidance and strategic advice to ensure

consistency (e.g., reserving philosophy)

• Automated touch points to reduce case drift.

Automated review framework to ensure stakeholders are fully

informed of progress at every stage of the case life cycle.

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| SMART PLAN VIEW

Run time view of Smart Plan providing insight into the progress

of a case; aligning case worker activities to goals & milestones

Case status

Dynamic view of execution plan to fulfil goals

and milestones• Assess progress in a snapshot

• Key visual indicators at case level

• Decision support and milestone tracking

• Visibility into call to actions

Maintain Organisation

Optimal governance and control• Easily plan and manage case workers

• Filter by action and case worker

• Invoke actions to accelerate completion

• Understanding dependencies to completing actions

Collaboration• Work seamlessly with others to effectively track status and

manage changes

• Facilitate communication to engender co-ordination &

teamwork

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| LEGAL OPERATIONAL INTELLIGENCE

TransformOptimiseRun

Real Time

Intelligence

Your Business

Predictive &

Prescriptive Analysis

Disruptive

Insights

Your Business Your Business

Fee Earner Dashboards Power BI Reporting Data Mining Models