Capabilities Procurement Outsourcing 2011

8/4/2019 Capabilities Procurement Outsourcing 2011

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Click to edit Master subtitle styleJuly 2011

Procurement OutsourcingCapabilities


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GEP Outsourcing Capabilities

GeP Company Overview

Outsourcing Capabilities:

Buy Desk Services

Technology Overview

Transition and Change Management Approach Implementation and Governance

Customer Support

Service Level Agreements

Reporting


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GEP today

uFound in 199

u 700+ highly qualifiedprofessionals

u Global coverage and experiencewith 8 offices in 5 countries

u 130+ customers in 20 differentindustries including severalFortune 500 companies

u Over $50 Billion spend managedacross 200+ categories in 22countries

u Fully integrated SaaS basedprocurement technology suitesupporting all source to payfunctions

u Full range of procurementservices focused on realized

savings

To consistently delight our customers by helping them realize

savings through innovative solutions and a unique blend ofconsulting, technology and outsourcing services

Our

Vision:

Mumbai /Hyderabad,India

London,

UK

Shangh

ai,

C

hina

Clark,NJ(HQ)

LosAngeles,CA

Sao

Paulo,

Brazil

Prague,CzechRep.

GEPs Global Footprint


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StrategicSourcing

Low-costCountrySourcing

MarketIntelligence &Benchmarking

Technology Suite

ConsultingServices

TransactionManagement

RealizedSavings

Potential SavingsIdentified

GEPsBlended Model

eSpend ePurchaseeRFX/

eAuctions eContracteSupplier

Opportunity

Assessment

Procurement

Transformation

Order &InvoiceMgmt.

SourcingSupport

Savings &Compliance

Tracking

Contract &VendorMgmt.

Tail-spendMgmt/

Spot-buys

vblended model ensuring higher flexibility andROI to our clients

GEPs end-to-end Procurement Solutions Offering


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FTL/LTL

Intermodal

Ocean freight

Air freight

Express mail and

small packages 3PL/ Warehouse

Fleet management

Logistics

Market research

Mediaproduction/buy

Print

Creative services

FSI Websitedevelopment

Comps

Displays

Marketing

Temp staffing

Office supplies

Janitorial

Security

HR/ Benefits

Facilitiesmanagement

Professional Services

Waste disposal

Relocation

Services

Air travel

Hotels

Rental cars Agency

Travel

Corrugated

Pallets

Stretch/ shrink wrap Plastic bottles

Poly bags

Folding cartons

Labels

Packaging

IT hardware

IT software

IT consulting Telecom hardware

Telecom data andvoice

Wireless

IT / Telecom

Food ingredients

Chemicals

Electronics Plastics

Metals

Energy

Direct Materials

*Partiallist

We manage over $50 billion of goodsand services across 200+ categories

We have consistently delivered savings ranging from 8-15%

Power transmission

Filtration / HVAC

Chemicals & lubes

Hardware

Industrial machinery

Industrial supplies Safety supplies

MRO & Capex

Category List


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rong m, - n-c procand state-of-the-art tools, we are a worldleader in procurement services

Expertise

Over 200 category experts across the globe

Extensive experience in all major industries

High caliber workforce recruited from industryand leading institutions

Spend Analysis tool for accurate data classification andopportunity assessment

eRFx and eAuction tools with a host of features foraccelerated execution

eContract/eSupplier tools for ongoing category managementTools

Comprehensive library of RFPs, Data Collection and Analysistemplates perfected over hundreds of sourcing engagements

Dedicated market intelligence team.

Database of over 35 MM suppliersResources

Highly customized sourcing methodologies for all categories

Strong focus on realized savings through savings andcompliance tracking

Process


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GEP recognition and validation

We have worked with GEP for 5+ years using their consulting andblended outsourcing services. They have consistently helped us meetour planned objectives and realize true cost savings. We view theirinvolvement in every stage of the procurement process as critical toour success.

Vice President , Purchasing, Saint-Gobain North America

Client speak

GEP is an outsourcing vendor with a compelling mix of capabilities tosupport client requirements and meet market competitiveness. The

company has made investments in key procurement outsourcingcapabilities including a delivery model with a global footprint, closeintegration between procurement technology and process, and an end-to-end focus on source-to-pay. GEP is a procurement outsourcing

provider we will continue to see as the outsourcing landscape continuesto evolve towards a broader value proposition.

Katrina Menzigian, VP FAO & PO Research, Everest

Analyst speak

Listed as a RisingStar in IAOPs 2010Global Outsourcing

List

Provider Pros toKnow in Supply &

Demand ChainExecutive

2005, 06,07,08, 09,10

Stevies AmericanBusiness Awards 2005, 06, 08, 10

NJBIZ New JerseysFinest 50 2005, 07,

08, 09

Finalist in E&YEntrepreneur of the

Year 2006, 07

New Jerseys best 50women in business

Inc 500|5000 fastestgrowing companies inAmerica 2005, 08, 09

Deloitte TechnologyFast 50 2005, 07

Supply & DemandChain Executive 100

list

2005, 06, 08, 09, 10

APICS innovationaward of excellence

2005


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Buy Desk Services

Technology Overview

Transition and Change Management Approach

Implementation and Governance

Customer Support


Reporting


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Procure to Pay Services

Unplanned and time sensitiveprocurement purchases

Proactive and Reactive TailSpend Management

Requirement assessment,Sourcing approach selection andnegotiations

Catalog implementation and P-card adoption

Spot-Buying/

Tail-SpendManagement

Order &Invoice

Management Req Creation to POProcessing

Delivery Tracking &Confirmation

Invoice reconciliation

Dispute Resolution

Buyer and SupplierHelpdesk

Data Management &Reporting

Savings &Compliance

Tracking Savings tracking, validation andReporting

Price, Vendor, Product andContract Compliance

Measurement and Reporting Compliance Improvement

Catalog Creation

Catalog Hosting, Maintenanceand Updation

Master data cleanup andenrichment includingmaterial/item master, vendormaster, contract database andcatalogs

P-Card management includingaccount setup, maintenanceand cancellations

Catalog, P-Cardand Master Data

Mgmt.

Buy-DeskServices

Supplier &Contract

Management Supplier databasemanagement

Supplier on-boarding andfinancial risk assessment

Supplier performancemanagement

Contract databasemanagement

Contract updates, cleansing,renewals and tracking


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ur process r ves mprovemenat each activity providing a highlyefficient buy-desk center

RequisitionManagement

Receive and reviewrequisitions

Route requisitions forapproval

Identify and recommend

suppliers Ensure policy

compliance and resolvediscrepancies

Purchase OrderManagement

Create and dispatchPOs

Handle change orderrequests

Handle cancellations

including open ordersand returns

Order Tracking& Issue

Resolution

Capture ASNs, trackorders

Expedite orders asrequired

Resolve issues with

ordered and receivedgoods

InvoiceRe-conciliation

Receive invoices Conduct 3-way matching Audit invoices for

deviations from contractterms

Report issues upstreamand resolve with suppliers

Faster req. creationthrough catalog orpre-defined templatesand automatedworkflow

Sequential, paralleland pool approval

process supported formulti-layer approvals

Req. completenessand accuracy check

Faster and moreaccurate POprocessing. Lessreconciliation oferrors

Data capture atsource

Improvedcompliance andreporting

Multi-lingualhelpdesk

Improved service tobuyers as well assuppliers

Improved customersatisfaction

Minimized non-POinvoices

Timely payments tocapture early-payment discounts

Customized process to WFT requirements Integration with existing ERP, inventory and timesheetsystems full data synchronization

High-skilled professional buyers Standardized global service delivery SLA driven process, real-time dashboards and continuousimprovement

S t B B l i t i


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Spot-Buys: By leveraging our vast sourcingexperience we are able to add significantvalue through this service

Receiveand

validaterequisitio

n

Qualifyrequisitio

n forspot-buy

Identifysourcingapproach

Sourceand

selectsupplier

IssuePurchase

Order

Helpdeskteam

Spot BuyTeam

PR2POTeam

Spot BuyProcess

Spot-Buy reduction Analyzing spot-buy purchases for strategic

sourcing opportunity

Analyzing existing contracts for similarproducts/services to bring recurring spot-buys under purview of existing contracts

Identifying opportunities for implementationof eCatalogs and assisting the catalogmanagement team in implementing them

Identifying and recommending cases for P-card adoption

Tracking savings from spot-buy purchases

using an approved savings methodology

Key differentiators High quality resources trained on

specific skills required for spot-buys

Pro-active approach to spot-buys witha focus on reducing the number ofspot-buys and bringing more and more

spend under strategic sourcing

Access to category and sourcingexperts owing to a highly developedstrategic sourcing practice

Access to numerous suppliers fromGeP supplier database and other

subscriptions Library of RFPs, RFIs and analytical


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ur a a og anagemen exper se sstrengthened by our state-of-the-arteCatalog tool

UnifiedSearchInte

rface

TranSearch

eCatalog

Pun

ch

- Out

Sites

Internet

Hosted

Catalogs

Contract &ItemReposit

orySupplier ACatalog

InternalCatalogs

Supplier ACatalog

Supplier NCatalog

.

.

.

.

Procurement TransactionSystems

Easy integration with existingERP system

Hosted Catalogs, Punch-Outs andCommercial Websites on a single

platform

Tool Features

Built in workflows for catalog creation Unified search interface to hosted andpunch-out catalogs

Single sign-on functionality

Automated tracking and notification forcontent changes

Easy integration with ERP systems,internal catalogs, supplier websites andcontract repository

Our Differentiators

In-house category experts for catalogdesign and approach

Database of existing commodityschemas for quick implementation

Analysis of catalog transaction data tostudy adoption trends, compliance andprocess improvement opportunities

User training to increase adoption


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We also provide Master DataManagement solutions

Data Collection,Consolidation andTool configuration

Data Classification Business User QAand Approval Establish process forongoing maintenance

Review, validate and loadmaster data into repository.

Estimate cleansing effortneeded.

Set up process for historicaldata cleansing

Select a taxonomy forclassification (e.g. UNSPSC)

Define specifications

Classify data, extract noun,

modifier and attributes bycategory based on thespecifications

Normalize and standardizeattributes. Identify duplicates

Generate standard Short (40chars) description and long text

Customer business user QA(typically collaborative effortalong with GEP resources)

Review and acceptance offinalized master data.

Go-Live on Historical MasterData Repository

Set up process for monthlydata incremental cleansing.

Customer to establish CentralMaster Data ManagementTeam for review and approval

of incremental new masterdata records

Item Master Management Process

Creation of a unified item/vendor master repository from multiple source systems (legacy, ERP, etc.) ;provide visibility to similar items / inventory across sites

Customer support for not just historical cleansing, but also ongoing maintenance of cleansed repository

Identification of duplicate items within current item master and on an ongoing basis

Help establish data governance process (new item creation process)

GeP Master Data Management Solution Benefits

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Support for Category Managers through ourPerformance Management Service

Databasemanagement& Supplieron-boarding Develop

performanc

eevaluationcriteria

Collect andanalyzeperformance dataConduct

evaluation/scoring

MaintainSP resultsanddevelopimprovement plans

Supplier

Management

Activities

Assist client categorymanagers indeveloping supplierscorecards for all keycategories

Collect supplierperformance data

(SLAs and pricing)and analyzeperformance trends

Conductperformanceanalysis overagreed frequencies.

Assist in developing

improvement plans

Maintain supplierdatabase

New supplierregistrations

Supplier on-boarding

Financial risk

assessmentSupplier segmentation

Assist categorymanagers in theevaluation process

Maintain supplierscorecards


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Our Contract Management team trackscontracts

Manage contract repository andimplement quality controlprocesses

Update and cleanse contractdata periodically as needed

Identify upcoming contracts forrenewal and manage supplierrelated amendments

Review contracts for compliancewith agreed terms andconditions

Work with spend managers toidentify opportunities forimprovement/consolidation

Work closely with helpdeskteam and assist in providinginformation to user specific

queries

In-scope

activities

Tools &

Resources

Differentiators &Value-adds

Intelligent eContract tool that automatescontract tracking for renewals, rebates etc.

Tight integration with suppliermanagement, compliance managementand catalog management teams andmodules allowing for seamless dataexchange

Experienced resources with sourcing know-how and not just document managementskills

Tool based customizable tracking,eliminating missed renewals, rebates andother timelines

Easy creation of catalogs from contracts bysimply publishing items to the eCatalogmodule

Better supplier performance managementand compliance tracking by providingupdated contract data to the SPM andCompliance Management teams

Contract grouping and analysis to identifysourcing/consolidation opportunities

av ngs an omp ance rac ng serv ce


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av ngs an omp ance rac ng serv ceimproves compliance throughout theorganization

Non ComplianceDrivers

Identified andRealized Savings

u Standard templatesand tools for spenddata collection

u Electronic reports forrealized savings andcompliance tracking

u Customized as perrequirement -Category wide,region wise , periodwise reports.

u Complianceimprovementsolutions e.g.eContract

DeriveRealized

Savings anddeviation

Reportsavings

andcompliance trends

Analyzenon-

compliance drivers

Developaction

plans forcomplianc

eimproveme

nt

Calculateprice,

volumeand

suppliercomplianc

e

Trackcategory

andsupplier

wisespend


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buy-desk services through aprocurement hub

Key hub Content Definition

Category ContentInformation

Templates for content owners to follow that havespecific category attributes. The templates allowfor specific category content information and anoverall uniformed buying experience.

Quick Links One click links for advanced end users toimmediately go to specific areas within

Weatherfords hub and buying channels.

Procedures Instructions for guiding end users through thepurchasing landscape and help reduce supportcalls.

Policies Governing documents that enforce specific buyingbehaviors. These usually include a Purchasing

Policy, P-Card Policy, and category specificpolicies.

Glossary A reference of purchasing terms that an end userwill see within the Procurement Hub and buyingchannels.

FAQs A list of questions and answers covering the P2Pprocess. Detailed FAQs can significantly reduce

help desk calls.


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supports all buy-desk and sourcingsupport services

Improved spend visibility withhighly accurate dataclassification

Import data from multiple datasources

Industry or client specific spendtaxonomy

Parent-child mapping andsupplier name normalization

Opportunity assessment andpractical sourcing insights fromspend data

eSpend eRFX/eAuction

Accelerated and automatedRFx and negotiation process

Improved stakeholdercollaboration

Accurate tracking of projectprogress

Improved access to globalsuppliers

Improved market price visibility

Increased competition andsavings

Highly flexible tools withnumerous customizable options

eSupplier Centralized supplier

administration

Improved supplierperformance trackingacross KPIs

Improved access to newsupplierseContract

Centralized contract administration andtracking

Improved collaboration in contract creation

Automated renewals, discounts and rebatesmonitoring

Improved contract compliance

Faster, automated PO creationand administration process

Less time spent on invoicemanagement and disputeresolution

Improved monitoring ofmaverick and off contractpurchasing

Integration with spend analysis,savings and compliance tracking

Data driven insights for effectivesourcing

ePurchase/eCatalo

g

Technology

Solutions

O ti t h l it b


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Our entire technology suite can beintegrated with ERP and other clientapplications at defined integration points

MaterialMaster

Suppliers

Vendor Master

P-Cards

Financial

Accounting

System

Plant

Maintenance

System

ERPAPPLICATION

MaterialMaster

Vendor Master

Third Party DataFeeds

eSupplier

ePurchase

eRFx/eAuctio

neSpendeContra

ct

ERP DB

Single Integrated Interface

Time &Expense

Management

InventoryManagement System

SupplierCatalogs

LogisticsMgmt.

Systems

P-CardSystems

Travel Mgmt.Systems

Customizedintegrationpoints

eCatalog

Accounts

Payable

System

Materials

Management

System

P2P technology and inventory


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P2P technology and inventorymanagement system integration

Seamless integration automates the process of updating inventory in theinventory management tool at the time of material receipt and vendor invoice

The purchase tool can be configured to create requisitions if critical inventory

items fall below safety stock Inventory transactions are permanently maintained in a separate file to providecomplete audit trail of all material receipts, transfers, sales and adjustments

Inventory history listing Net change to inventory quantity and value for theselected fiscal-period range is displayed for each material code

Inventory trial-balance - Summary report showing the inventory change during aselected fiscal-period range

Vendor price-book listing Summary report shows the primary and alternatevendors for each material item as well as the last purchase quantity and unit price

P2P technology

platform

Inventory managementsystem

Vendor invoice andmatching (itemcode, qty, price)

Safety stock trigger,

inventory transactionhistory


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Buy Desk Services

Technology Overview

Transition and Change Management Approach

Implementation and Governance

Customer Support


Reporting


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Why GEP?

Deep sourcing expertise

Nimble, flexible and highly responsive business model

Best-in-class SaaS based procurement technology

Strong focus on realized savings

GEPs

commitment forsuccess

1

2

3

4

E A i A t l S th A iUnited


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Clark, NJ (GlobalHeadquarters)100 Walnut Avenue

Clark, NJ 07066Phone: 732-382-6565

London, UKOffice 1.01 1.02, 8 TheSquare,Stockley Park, Uxbridge,Middlesex UB11 1FWPhone: 44 (0203) 0087472

Prague, Czech RepublicNa Stri 65/1702140 00 Prague 4, City EmpiriaPhone: 42 (022) 5986501

Mumbai, India7th Floor, Building No. 3,Serene Properties Pvt. Ltd.MIDC, Thane Belapur Road,Airoli,

Navi Mumbai - 400 708Phone: 91 (22) 6137 2100

Hyderabad, IndiaMayfair Building - 202,

Sardar Patel Road,Secunderabad, A.P.Phone: 91 (40) 6648 4211

Willoughby,Australia

41 Artarmon Road

Willoughby NSW2068

(reseller )

Shanghai, China15F One Corporate Avenue,

222 HuBin RoadLuWan District, Shanghai 200021

Phone: 86 (21) 6122 1238

Email:[email protected]

www.gep.com

Europe

Asia

Australia

South America

S. Paulo, Brazil

Av. Paulista, 1079 7o / 8o An

CEP: 01311-200

S. Paulo, Brazil

Phone : +55 11 2787 6393

UnitedStates

GEP is a leading procurement services firm dedicated to helping enterprises addvalue and reduce costs through procurement and supply chain transformation. With acomprehensive portfolio of services and solutions, GEP helps many of the world's

largest organizations uncover savings opportunities, and deliver these savings to thebottom line. We have managed over $50 billion of spend on behalf of these clients,across industry sectors and geographies. Our blended model combines managementconsulting, strategic sourcing support, implementation and outsourcing services witha full suite of best-in-class procurement tools and technology solutions.

Capabilities Procurement Outsourcing 2011

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