CAP 699 Standards for the Competence of Rescue and Firefighting...

CAP 699

STANDARDS FOR THE COMPETENCEOF RESCUE AND FIREFIGHTING SERVICE (RFFS)PERSONNEL EMPLOYED AT UNITED KINGDOM

LICENSED AERODROMES

CIVIL AVIATION AUTHORITY, LONDON, MARCH 2000

© Civil Aviation Authority 2000

ISBN 0 86039 784 X

Printed and distributed byWestward documedia Limited, 37 Windsor Street, Cheltenham, England

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CAP 699

March 2000 vii

General Contents

GENERAL INTRODUCTION

1 Part 1 Introduction to the Standards for the Competence of RFFS Personnel

2 Part 2 Procedures for the Approval of Aerodromes and Training Providers carryingout training for which Certificates of Competence are required for personnelengaged on Rescue and Firefighting duties at United Kingdom LicensedAerodromes

3 Part 3 Standards for the Competence of Rescue and Firefighting Service PersonnelEmployed at UK Licensed Aerodromes

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CAP 699

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General Introduction

CONTENTS Page

1 Origin Intro/1

2 Purpose Intro/2

3 Compliance with Statutory requirements Intro/4

4 Amendments to CAP 699 Intro/4

5 Terminology Intro/4

CAP 699

Intro/ii March 2000

CAP 699 GENERAL INTRODUCTION

March 2000 Intro/1

General Introduction

1 ORIGIN

1.1 Since 1995 the UK Civil Aviation Authority (CAA), in co-operation with industry, hasbeen reviewing the adequacy of the current mandatory training and certificationrequirements contained in Civil Aviation Publication (CAP) 168 – Licensing ofAerodromes. The review stemmed from a recognition in the UK, and Internationally,through the International Civil Aviation Organization (ICAO) Rescue and FirefightingStudy Group, of the benefits of basing fire service training on competence. TheAerodrome Standards Department (ASD) has presented the issues to the SeniorAirport Fire Officers Association (SAFOA) and the Airport Operators Association(AOA) Technical & General Aviation Committees. The vehicle for this work is a jointworking group, the Training Standards Consultative Group (TSCG), which comprisesrepresentatives from the AOA, Serco International Fire Training Centre and The FireService College (as Aerodrome Fire Service training providers), the Ministry ofDefence, BAA plc Fire Service, SAFOA and the CAA. In developing the standards theworkload has been significant and a contractor has been used to produce thestandards on behalf of the TSCG.

1.2 Prior to the formation of this group, consultation regarding fire service trainingstandards was conducted through the International Fire Training Centre (IFTC)/Airport Operators Association (AOA) Consultation Group.

The terms of reference of the Group are defined as:

(a) To review the adequacy of current mandatory training and certificationrequirements.

(b) To review regularly the adequacy of current rescue and fire fighting training inthe light of new developments and recent experience.

(c) To make recommendations concerning rescue and firefighting training toSRG’s Head of Aerodrome Standards Department.

(d) To disseminate information regarding rescue and firefighting training toAerodromes and Training Providers as may be appropriate.

1.3 The TSCG has determined that a system more appropriate to the needs of the task isnecessary, and has produced a set of standards for the competence of Rescue andFire Fighting Service (RFFS) personnel, including a structured, effective, yet moreflexible means of assessment. TSCG members fully discussed the cost implication ofthese standards, but collectively concluded that it was impractical to indicate initialand continuing implementation costs.

GENERAL INTRODUCTION CAP 699

Intro/2 March 2000

2 PURPOSE

2.1 Aerodrome management should have a written corporate policy, which acknowledgesthat training for competence is an integral part of its strategy. This policy should becompliant with the regulator’s requirements. It should acknowledge that the keyobjective of training for competence is the development and use of training andassessment systems that contribute to the efficient delivery of services whileeliminating or reducing risk to the organization, its staff and equipment, thecommunity within the boundaries it serves and the environment.

2.2 Training for competence is not a replacement of current training practices. It is amethod by which training is defined in terms of outcomes that can be delivered withina flexible but rigidly controlled quality assured environment.

2.3 The existing methods of training have to be agreed and certificated by the CAA,this will not change. Aerodrome licensees will still have to meet nationally agreedstandards for training and CAP 699 offers greater flexibility in where it isdelivered.

2.4 Training for competence is an essential part of the ‘safe person concept’ and whenoperated by licensees will enable all to demonstrate that they can consistently andcompetently perform their work. Training for competence provides a framework thatoffers:

(a) A systematic method of managing and organising the development, deliveryand evaluation of all the training provided by the licensee.

(b) An objective assessment process that can be used to measure consistentlythe Acquisition of knowledge, skills, attitude and understanding achieved byindividuals and teams.

(c) An objective assessment process that can be used to measure, consistentlyand continuously, the application of knowledge, skills, attitude andunderstanding by individuals and teams in the workplace.

2.5 Firefighting personnel require training if they are to operate in an effective manner. Allpersonnel engaged in RFFS duties must receive initial and recurrent competence-based training in their role. Such training results in a Certificate of Competence whichis renewable every five years (Low Category Supervisory Officers’ Certificates arerenewable every three years). Certificates of Competence issued after CAA approvedlocal training are renewable every 18 months (Low Category Aerodromes)

2.6 Currently, Certificates of Competence required by the Authority are delivered byeither approved individuals in the case of RFF Category Special, 1 & 2 Aerodromes(Low Category Aerodromes), or by CAA Approved Training Providers for all otherlicensed Aerodromes. The system that requires all RFFS personnel to be in


March 2000 Intro/3

possession of a current Certificate of Competence will not change. AerodromeLicensees may, if they wish, apply for permission to carry out some or all of theirmandatory training themselves. Providing they are able to demonstrate that they havein place on the Aerodrome all of the appropriate facilities contained in Section 2 ofthis CAP then Approved Training Provider status will be granted.

2.7 In addition to formal training delivered by an Approved Training Provider for thepurposes of acquiring a Certificate of Competence it is essential that firefightersreceive familiarisation training during interim periods and each licensee shouldappoint a competent person to establish and oversee the training programme. Theprogramme should continuously demonstrate that all personnel possess and practisethe necessary skills and knowledge to complete required tasks safely, expeditiouslyand effectively.

2.8 A licensee may decide that an initial fire-fighting programme could be delivered at anaerodrome. The licensee will have to seek approval from the CAA that the level oftraining and the levels of delivery, from suitably qualified personnel, meet thestandard of competence required for that role. The licensee will also have todemonstrate that sufficient management systems are in place to support theprogramme and that necessary arrangements are in place to satisfy the hot firetraining requirements of the course. All health and safety/hygiene arrangementsshould be similarly met.

A licensee’s training policy can appear in many formats but in every case it should:

(a) Identify and define the licensee’s strategic training and development needs.

(b) Set the licensee’s strategic training aim, objectives and priorities.

(c) Establish the structure, management, resources and facilities for the trainingfunction.

(d) Identify assessment methodologies.

(e) Establish the process for auditing, evaluation and reviewing the trainingfunction.

(f) Detail the process for reviewing the training policy.

(g) Should ensure that the unit and elements related to the core tasks arepractised or simulated as defined here in.

(h) Be published in or cross-referenced to the licensee’s Aerodrome Manual.


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For the achievement of competence the individual shall meet the job performancerequirements defined for the role as explained in the Aerodrome Manual approved bythe licensing authority.

3 COMPLIANCE WITH STATUTORY REQUIREMENTS

To ensure the requirements of Article 92 of the Air Navigation Order are met, theCAA’s Safety Regulation Group, specifically its Aerodrome Standards department,will eventually require the adoption and application of the appropriate parts of thisCAP by Aerodrome licensees and potential licensees.

4 AMENDMENTS TO CAP 699

Suggestions for improvements to this document may be submitted in writing to theTraining Standards Consultative Group (TSCG) via:

Head of Aerodrome Standards Department (HASD), Safety Regulation Group, CivilAviation Authority, Aviation House, Gatwick Airport South, West Sussex, RH6 0YR.

5 TERMINOLOGY

For ease of interpretation several key terms are used throughout this document andare defined as follows:

5.1 Activity Title: Each Unit is made up of a number of recognizable activities.

5.2 Acquisition: The stage at which an individual is undertaking a structured learningprogramme which is designed to develop the knowledge, skills, attitude andunderstanding identified for a particular role. Once individuals have demonstratedthat they have acquired the knowledge and skills identified for their role, they aredescribed as ‘competent in acquisition’.

5.3 Application: The stage at which individuals, having demonstrated that they arecompetent in acquisition, are now able consistently to apply their knowledge, skillsand understanding in the workplace to the standard described in their role-map.Individuals who can consistently maintain this standard are described as havingdemonstrated ‘competence in application’.

5.4 Assessment(s): The process of making judgements about performance. The meansby which evidence of performance is collected and compared with the requisitestandard and a judgement about performance is made and recorded.


March 2000 Intro/5

5.4.1 Assessor: A person approved by the Civil Aviation Authority to make judgementsabout performance against the requirements of a course/programme and theStandards. (Further guidance can be gained by referring to the National TrainingOrganization for Employment Standards in Training and Development D32/33 Units)

5.5 Attitude: A term that has a specific meaning, which may be defined as: A state ofmind which governs the manner of an individuals thoughts and actions.

5.6 APL: The Accreditation of Prior Learning is one source of evidence of currentcompetence/achievement. (Institute of Personnel and Development AssessorAwards)

5.7 Continuous Assessment: Continuous assessment is defined as regularly engagingin processes that review the workplace performance of all aspects of a firefighter’swork, measured against the standards applicable to that role.

5.8 Competence: ‘The ability to apply knowledge, understanding and skills in performingto the standards required in employment. This includes problems and meetingchanging demands’. (QCA/SQA)

5.8.1 A Certificate of Competence is the evidence that an individual has satisfied thestandards in acquisition and application (see paragraph 2.6)

5.8.2 Competent in acquisition: The ability of individuals to demonstrate that they canapply the learning acquired in the workplace to the standards defined in theperformance criteria for their role.

5.8.3 Competence in application: The ability of individuals to demonstrate consistentlythat the performance outcomes defined for their role can be achieved to the standardexpected in the workplace.

5.9 Continuous Development: The individual’s ability to work continuously in seeking toimprove performance.

5.10 Debrief: A means of analysing an outcome of workplace activity. It confirms thesuccess of the activity or identifies where modification of action or thought processneeds to take place. The debrief is applicable to most functions and roles and is keyto assessing competence in application of skills underpinned by knowledge andunderstanding.

5.11 Element: A description of the main activities necessary for the completion of thefunction described in a unit of competence. They are the subdivisions into which thefunction can be broken down.


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5.12 Evidence: Anything that is presented as proof of competence. It includes:

(a) Direct Evidence – produced as a result of direct observation by the Assessor,including Performance Evidence and Supplementary Evidence.

(b) Performance Evidence – generated from observation of personal workincluding simulation.

(c) Supplementary Evidence – the result of questioning to determineunderstanding and underpinning knowledge.

(d) Diverse Evidence – the combination of Direct and Indirect Evidence.

(e) Indirect Evidence – produced by other Assessors or qualified instructors tosupport Direct Evidence.

5.13 Function: A complete activity that may take into account a number of tasks.

5.13.1 Functional Title: The way that tasks are organized within a role, the context andcontingencies of how they are performed in the way that the function seeks toestablish.

5.13.2 Functional Performance Outcomes: This reflects a broader concept of competencethan outcomes of task or process. For these reasons functional outcomes havegreater relevance to the roles of individuals and the work that they do, providing abetter guide to their training and development needs. The role-maps, contained in thecompetence framework, identify all the functions for a particular role and clearly showthe relationship with workplace performance and training and development needs.

5.14 Formative Exercise: A teaching exercise resulting in a formative report, which willdescribe a trainee’s progress mainly for the benefit of the trainee.

5.15 Formative Assessment: an informal assessment, which provides feedback tocandidates, tutors and trainers and is not usually recorded for external purposes.

5.16 Hazard: Something with the potential to cause harm. This could be anything from aslippery domestic kitchen to a radiation leak from a nuclear reactor.

5.17 Knowledge: What the individual must know or understand in order to carry out a roleto the standard required.

5.18 Instructor/Training Provider: A person/Aerodrome licensee or Training Centreauthorized by the Civil Aviation Authority to provide instruction leading to the grant ofa CAA Certificate of Competence.


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5.19 Learning: Structured training programmes, made up of training modules, which havebeen designed to support the learning and development of individuals to enable themto achieve and maintain the performance standards identified for their role.

5.19.1 Learning Outcomes: Learning outcomes serve the same purpose as learning orterminal objectives. The most significant difference is that learning outcomes arealways derived from the performance standards. They underpin the performancecriteria to be demonstrated in the acquisition stage. The training that would providethe underpinning knowledge and skills needed to perform these activities will first ofall have to address more fundamental issues. The trainer will have to developoutcomes that identify and describe the outcomes of task and process.

5.20 Moderator: The representative of the Civil Aviation Authority qualified to make andverify assessments. This person is responsible for ensuring the uniformity ofassessments and that courses/programmes are run in conformity with the approval.

5.21 Risk Assessment: Risk assessment is a very important element in the planning andimplementation process. There are three inter-related component parts:

5.21.1 Strategic Management: This demonstrates management’s commitment to safety bysetting the organization’s health and safety policy, deciding priorities, providingresources, and promoting a positive health and safety culture.

5.21.2 Systematic processes for analysing and assessing the risks and providing informationto enable the strategic decisions to be made. Risk assessors identify the ‘hazards’likely to be encountered at the various types of operational incident and access thelevel of risk presented by these hazards. Management acts upon the results of therisk assessment and commissions departments to develop and implement additionalcontrol measures. This could include, for example, information, personal protectiveequipment, equipment, systems of work, instruction, training and safety supervision.

5.21.3 Dynamic assessment at the ‘sharp end’ which recognises the practical nature of theAerodrome Fire Service work. All personnel at an operational incident carry outdynamic risk management. The main responsibility lies with the Incident Commanderwho must identify the hazards, assess the risks, then make professional judgementsin order to use the available resources in such a way to achieve an acceptable levelof safety during work activities. An important part of risk management at the level isthe post-incident review. This allows relevant information to be recorded and fed backinto the Strategic decision making process via the Systematic level in order thatsafety standards can be constantly improved.

Dynamic Management of Risk At Operational Incidents (Home Office Fire ServiceGuide) and the ‘A Competence for the United Kingdom Fire Service’ report, FireService Circular 15/1997, Part Two, A Guide to the Management of Training forCompetence. Guidance relating to the development of Safety Management Systems ataerodromes is provided by SRG in ‘The Management of Safety’, available from ASD.


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5.22 Performance Standards: benchmarks or specifications of expected workperformance.

5.2 Performance Management: a system that translates the goals of strategicmanagement into individual performance. This enables the achievement of optimumresults through effective organization of work by establishing a competenceframework in which an individual’s performance can be directed, monitored,motivated and improved.

5.22.2 Performance Criteria: a description of the performance standards necessary todemonstrate that individuals have acquired the knowledge, skills, attitude andunderstanding identified for their role. Performance criteria define the key outcomesunderpinning the functional activities in acquisition.

5.22.3 Performance Outcomes: a definition of the key outcomes underpinning thestandards in applications. They are used to confirm that the individual canconsistently apply the knowledge, skills, attitude and understanding identified in theirrole-map.

5.23 Role: a group of functional activities.

5.23.1 Role-Mapping: The collection of performance outcomes grouped together intofunctions that define the activities relevant to a particular role.

5.24 Risk: A measure of the likelihood that the harm from a particular hazard will occur,taking into account the possible severity of the harm.

5.25 Safe Person Concept: In normal safety management, the intent is to make the workplace safe, because this safeguards everyone. However, an operational incident canbe an inherently dangerous workplace and may be impossible to make safe.Aerodrome Rescue and Firefighting Services must, therefore, direct their efforts tomaking the firefighter safe. This approach is known as the Safe Person Concept.

5.26 Skills: behaviours or actions, which require practice in order to be performedsatisfactorily. The skills or abilities may be manual, social, interpersonal orintellectual.

5.27 Simulation: Any structured assessment exercise involving the organization andachievement of a specific task, which seeks to reproduce a real life situation.Simulations are used where assessment is difficult to carry out (e.g. for safetyreasons).

5.28 Summative Exercise: An exercise designed to test achievement resulting in asummative report, which will describe the trainee’s achievement during a summativephase of training. This report is used to assess the standard of practical performance.


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5.29 Summative Assessment: assessment, which measures the candidate’sachievement for a particular outcome or unit.

5.30 Training and Learning: The ability of individuals to acquire the knowledge, skills,attitude and understanding required in performing the functions defined for their role.

5.31 Task Skills: The routine and largely technical components of a function.

5.32 Task Management: The skills to manage a group of tasks and prioritise them.

5.33 Transferability of Knowledge and Skills: The ability successfully to transferlearning from one situation to another is of key importance for individual developmentand organizational flexibility. Identifying the opportunities that allow the transfer oflearning gained from one particular activity to be applied in another is an essentialconsideration in the design of training. In some cases the transfer and ‘application’ ofknowledge and skills to non-learned activities are relatively straightforward, in othersit may be necessary for some additional supportive learning.

5.34 Unit of Competence: A descriptor of a discrete function carried out by an individualwithin an occupational area.

5.34.1 Unit: A natural grouping of elements of competence within a standard. A unit iscapable of being certified independently.

5.35 Understanding: The context and expression of knowledge, skills and attitude andhow they are applied in the job environment.

5.36 Underpinning Knowledge and Understanding: The fundamental knowledge andunderstanding necessary to perform to the Standard and to transfer the skills fromone situation to another.

5.37 Verifier: An assessor approved by the Civil Aviation Authority to ensure thatassessment process is carried out according to the set procedures and to thespecified requirements of the Standard. (For further guidance please see the nationalTraining Organization for Employment Standards in Training and Development D 34Unit)

5.38 Verification: The process of monitoring and quality assuring assessment, its systemsand processes. It is the final check to confirm that the judgements and decisions ofassessors are accurate and consistency of assessment is being applied throughoutthe organization. Verification should provide quality assurance of both the trainingand the performance system.


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5.39 Vocational Qualifications: Certificates awarded to individuals whose performancehas satisfied an assessment process that is recognized by the Emergency FireServices Standard Setting Body (EFSSSB) and accredited by the Fire ServicesAwarding Body (FSAB) or Scottish Vocational

Note: The CAA is a founder member of the Emergency Fire Services Standard Setting Body(EFSSSB) and continues to represent the industry in its future development.

5.39.1 QCA: Qualifications Curriculum Authority.

5.39.2 SQA: Scottish Qualifications Authority.

CAP 699 INTRODUCTION TO THE STANDARDS/PART 1

March 2000 1/i

Part 1 Introduction to the Standards for the Competenceof RFFS Personnel

CONTENTS Page

1 Introduction to Part 1 – Competence Framework 1/1

1.2 The Role-map format 1/1

1.3 Using the Standards in the workplace 1/4

2 The Station based Roles 1/5

2.2 The Firefighter Role 1/5

2.3 The Supervisory Role 1/5

2.4 The Managerial Role 1/5

2.5 Role Related Units and Underpinning Functions 1/6

3 Summary 1/7

FIGURES

Figure 1 Unit and Role Map Structure 1/3

INTRODUCTION TO THE STANDARDS/PART 1 CAP 699

1/ii March 2000


March 2000 1/1

1 INTRODUCTION TO PART 1 – COMPETENCE FRAMEWORK

1.1 The Aerodrome role-maps have been produced for the generic roles of Firefighter,Supervisor and Manager. Each role-map is a collection of the functions that havebeen identified as being common to that particular role. These functions have beentitled as Units. The Units that make up the Aerodrome Rolemaps are referred tocollectively as the ‘The Standards for the Competence of Aerodrome RFFSPersonnel’.

These enable people to have a clear understanding of the generic roles within theAerodrome RFFS operations. They provide a tool against which performance can beassessed and measured, in order to plan for the four stages of development namely:

(a) Training and learning;

(b) Achievement of competence;

(c) Maintenance of competence;

(d) Continuous Professional Development (CPD).

1.2 The Role-map Format

Below is a breakdown showing how the rolemaps are structured (Figure 1), togetherwith an explanation of their component parts. Each rolemap contains a number ofunits (Part 3), presented as follows:

1.2.1 A cover page shows the number and title of each unit. Each unit has its own numberwith a two-letter prefix to denote the originating rolemap. This page also gives a UnitOverview that explains the content and purpose of the unit. It also includes keyaspects of the function and related performance activities.

1.2.2 Areas of work and working environments are identified to show where the mainsources of evidence are likely to be produced. Examples of the types of evidence thatshould be used when assessing performance are also included.

1.2.3 The next pages contain the Elements (standards in acquisition) that make up the unit.Elements are used to measure the achievement of competence in the role and theydescribe the activities necessary for the completion of that unit. For ease ofreference, elements have been numbered consecutively e.g. 1.1, 1.2. Etc.

Each element contains the Performance Criteria (PC) and the Knowledge andUnderstanding (K&U) required for the successful performance of the Element. PCsare detailed outcomes that provide the criteria to assess and measure whether anindividual has met the required standard of performance, or in other words is‘competent’. To be described as competent requires more than just the evidence of


1/2 March 2000

performance. The knowledge and understanding that underpin and supportperformance also requires confirmation, particularly when assessing complex orunusual situations. (Generic lists incorporating K&U is located in Part 3 of thisdocument).


March 2000 1/3

Figure 1 Unit and Role Map Structure

Firefighter, Supervisor, Manager

UnitNumber

Unit Title Firefighter Supervisor Manager

1 Save life at aircraft accidents and incidents • RR RR

2 Extinguish Fire • RR RR

3 Maintain operational readiness of resources • RR RR

4 Prevent occurrence of emergencies throughmanagement of Aerodrome hazards and risks

• RR RR

5 Mobilise resources to respond to emergency • RR RR

6 Site and position firefighting vehicles ataccident/incident site

• RR RR

7 Command and control resolution of incident Dev • •

8 Contain and control spillage or leak ofhazardous substances

• RR RR

9 Develop self and others to improveperformance

• RR RR

10 Plan and allocate resources to anticipate andrespond to operational needs

Dev • •

11 Take responsibility for effective personalperformance

• RR RR

12 Inform and educate the community to improveawareness of safety matters

O O O

Key

• A unit mapped to this generic role. When this unit appears in a role map competence in thisfunction must be acquired and maintained thereafter

RR Role Related A unit that has already been mapped to a subordinate role and in whichcompetence should have been achieved. Competence in the unit is now mapped and should bemaintained in relation to the role

Dev Developmental A unit with a value as a developmental activity in this role

O Option This is an optional unit that can apply to any role


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1.3 Using the Standards in the Workplace

It is important to understand that completion of a training module does not in isolationdetermine that someone is competent. Competence can only be achieved andconfirmed when there is sufficient and satisfactory evidence of consistent workplaceperformance.

The following examples explain the use of these standards and how the componentsof a unit are related:

One of the functions of a Supervisor’s role is Command & Control Resolution ofIncident (Unit 7). This unit contains two elements, one of which is Monitor progress ofachievement of objectives (Element 7.2).

In order to perform this competently, one of the criteria to be met is that:

The accident/incident is resolved with minimum risk or injury. Performance Criterion(PC) 7.2.6

In meeting this criterion a person must satisfy the knowledge and understandingspecifications relevant to each of the PCs within the element. Using the performancecriteria referred to above it is necessary to know and understand: How to make andapply decisions based on dynamic risk assessment Unit 3, Knowledge &Understanding – Health and Safety.

To meet the performance criteria it is necessary first to complete a training anddevelopment programme and under close supervision, work towards competence, asmeasured by the Standards in Acquisition. Once competence in acquisition has beenachieved, performance will be continuously and pro-actively measured and assessedagainst the Standards in Application.

The importance of having evidence gained from workplace experience is critical.Irrespective of the degree of realism that the training environment or a simulatedscenario may offer there will always be certain aspects of performance that cannot beevidenced. Simulation cannot fully replicate a sufficiently dynamic environment thatwill enable the person to respond to high stress and risk situations that include timepressures and the tensions of communicating and working with people.

Wherever possible, performance evidence should be collected from real workplaceactivities supported by other relevant forms of evidence. However, given the nature ofthe Aerodrome RFFS activities, realistic simulation is acceptable to permit theperformance evidence to be demonstrated.

Consistent performance evidence obtained from workplace experiences is essentialin confirming competence in every function of an individual role.


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2 THE STATION BASED ROLES

2.1 The TSCG, through consultation, has agreed that the primary generic roles areFirefighter, Supervisor and Manager. The additional terms Crew Commander, WatchCommander and Station Commander have been used to assist licensees inunderstanding nationally agreed definitions; this terminology is a guide and licenseesshould determine sufficient levels of supervision in accordance with the requirementspublished in CAP 168, Chapter 8. The licensee may choose to adopt their ownspecific terms within the generic terminology of Supervisor and Manager.

2.2 The Firefighter Role

The Firefighter rolemap contains 9 functions that are common to the generic role of‘Airport Firefighter’. There are common features in all the main roles and in the fireservice there is a general acceptance and understanding of what station-based rolesinvolve. However, there is no such thing as a typical Firefighter as all roles atAerodromes can vary due to a number of factors such as risk, resource availability,organizational structure, etc. For this reason, the role of a Firefighter may bedifferent from one Aerodrome to another. Even within Aerodromes, Firefighters on thesame watch may have different role maps. For example, ‘driving and sitingemergency vehicles at operational incidents (Unit 6)’ falls within the role ofFirefighter, but not all Firefighters perform this function. It follows, that only thoseFirefighters who drive to incidents would have this function mapped to their roles andbe expected to achieve and maintain competence in it.

2.3 The Supervisory (Crew Commander and Watch Commander) Role

Note: The role of supervisor differs considerably from Aerodrome to Aerodrome therefore for

the purposes of this document it is intended to sub divide this function into two levels, Crew

Commander and Watch Commander.

Investigation into the critical differences between the supervisory roles has confirmedthat the major developmental aspects occur at Crew Commander level. The maindistinction in the progression of competence therefore occurs between Firefighter andCrew Commander. The distinction between Crew Commander and WatchCommander relates to the differences in responsibility and accountability.

2.4 The Managerial (Station Commander) Role

Progression will involve making the transition from Watch Commander to StationCommander introducing a higher management role. This significant changeemphasises the difference between a role involving direct supervision of the watch, toone of co-ordinating and managing the overall activities and performance of theRFFS. However, many of the core skills which have been developed in previous rolesare still appropriate. It is the range and context of a role within these functions thatwill change. For example, a Supervisor has responsibility for assessing all of thepeople on a watch as individuals and as a team. The manager will assess the overallperformance of watch officers in achieving objectives.


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2.5 Role Related Units and Underpinning Functions

Figure 1 (page 1/3) illustrates how the units are used to support development andprogression through the three roles of Firefighter, Supervisor and Manager.

A total of 12 units have been developed for the Firefighter, Supervisor (CrewCommander, Watch Commander) and Manager (Station Commander) roles and theyhave been mapped to provide the core functions for each (Part 1, Figure 1).

Competence in the core units of any role must be achieved before progression to thenext role. Where a unit is relevant to a subsequent role, but not core, the individualwill have to maintain competence in a context that specifically relates to that role.

For example, the role of Firefighter and the competence required in many of the corefirefighting functions underpins competence in all operational roles. The four units,1,2,3 & 8, are firefighting functions that take place at operational incidents:

(a) 1. Save Life at Aircraft Accidents and Incidents

(b) 2. Extinguish Fire

(c) 3. Maintain Operational readiness of Resources

(d) 8. Contain and control spillage or leak of hazardous substance

These units also support the role of the Supervisor in two ways:

The Supervisor will, as a Firefighter, have achieved competence in these four units.However, there may be occasions when the Supervisor will perform the Firefighterrole as a team member. When working in this way, the functions are described as‘role related’. It will therefore be necessary for the Supervisor to maintain competencein these four units, as they clearly relate to this role. This role may involve localarrangements for supervision and could be deemed as an individual supervising acrew.

When acting as a team leader the Supervisor will no longer perform the function of aFirefighter, but will instead: ‘Command and Control Resolution of Incident’ (Unit 7).However, these same units, 1,2,3 & 8, will now support or underpin the performanceof the Supervisor in the leadership role (Unit 7). Consequently, it is the knowledgespecification of these four units that must be maintained to support the competenceof the Supervisor when performing this function.

Using the diagram in appendix A (page 2/13), it can be seen that a number of unitsare used to underpin performance in other roles. Progression through each roledepends on maintaining competence in the role-related functions. It therefore followsthat a Supervisor who has maintained the knowledge and understanding of the


March 2000 1/7

underpinning functions (Units 1 2 3 & 8, can only meet the function ‘Command andControl Resolution of Incident’ (Unit 7).

From this example, it is clear that competence in the role related units of a previousrole must still be maintained. It is also important to appreciate that units remainexactly the same in content and structure across all related roles. The commandfunctions in both the Crew Commander and Watch Commander roles contain thesame performance standards and there is no difference in the standard of outcomethat must be achieved. What is different is the range. The range is used to describesuch things as:

(a) Greater diversity of risk

(b) Additional human and physical resources

(c) Involvement with other agencies

(d) Increased responsibility and accountability

(e) Greater delegation of leadership

This enables the same unit to be used in the assessment of Supervisors (CrewCommander and Watch Commander), while providing a measure that can be used toassess performance as it relates to each distinct role. The range will also provide anindication of the training need an individual may have when progressing from theCrew Commander to Watch Commander role (Supervisor).

The standards of competence have been written to accommodate developments andchanges in systems of work, procedures or equipment, etc. Using outcomes tospecify the performance standard allows for such changes without affecting thequality of evidence gained from the assessment process.

3 SUMMARY

3.1 In summary, it is now obvious that the outcome of what is to be achieved for thepurpose of ‘Command and Control Resolution of Incident’ (Unit 7) is the same eventhough:

(a) The means of achievement differs (the system of work);

(b) The methods of use of equipment and technology differs (workplacepractices);

(c) The context of work differs (at the station, during an incident, after an incident,in daylight and in darkness);


1/8 March 2000

(d) The level of role is different (Crew Commander or Watch Commander).

With the aid of the structure shown in Part 1, Figure 1, it is now possible to use theunits from these generic role maps to meet the specific needs of the Aerodrome, itsteams and individuals.

CAP 699 PROCEDURES FOR THE APPROVAL OF AERODROMES AND TRAINING PROVIDERS/PART 2

March 2000 2/i

Part 2 Procedures for the Approval of Aerodromes and TrainingProviders carrying out training for which Certificates ofCompetence are required for personnel engaged onRescue and Firefighting duties at United KingdomLicensed Aerodromes

CONTENTS Page

1 Introduction 2/1

2 Administration of the Approvals and Appeals Procedures 2/1

3 Appeals 2/2

4 Management Structure 2/2

5 Staff Levels 2/3

5.2 Training Supervisor 2/35.3 Instructors 2/35.4 Support Staff 2/4

6 Administration 2/4

6.4 Equal Opportunities Policy 2/46.7 Access to Assessment 2/56.8 Monitoring 2/56.9 Medical Standards 2/56.10 Age 2/5

7 Facilities 2/6

8 Health and Safety 2/6

9 Training programmes 2/6

9.3 Programme Content 2/7

PROCEDURES FOR THE APPROVAL OF AERODROMES AND TRAINING PROVIDERS/PART 2 CAP 699

2/ii March 2000

10 Course/Programme Entry Standards Policy 2/7

10.1 Supervisor (Low Category Aerodrome – RFF Category 2) 2/710.2 Firefighter 2/810.3 Supervisor (Crew Commander) 2/810.4 Supervisor (Watch Commander) 2/810.6 Manager (Station Commander) 2/9

11 Bibliography 2/10

Normative References 2/10Informative references 2/10

Appendices

A Example of a Training Scenario: Aircraft Incident – Engine Fire 2/13

B Audit Trail 2/17


March 2000 2/1

1 INTRODUCTION

1.1 The purpose of this section is to provide advice and guidance that will enableAerodrome Licensees to meet the standards set by the Civil Aviation Authority, (theAuthority), in accordance with its aerodrome licensing requirements, for thecompetence of Rescue and Firefighting personnel forming part of the agreedminimum staffing level at United Kingdom licensed aerodromes.

1.2 These standards accord with those set out by the International Civil AviationOrganization (ICAO) in its Standards and Recommended Practices, which have beenadopted by the United Kingdom. This document has been developed in conjunctionwith the Training Standards Consultative Group taking note of the United KingdomHome Office Fire Service role maps.

1.3 The Aerodrome Standards Department (ASD) of the Authority’s Safety RegulationGroup (SRG) is the department responsible for the initial setting and on-goingmonitoring of these standards.

1.4 The following paragraphs set out the procedures and requirements for the approval ofAerodromes and Training Providers wishing to undertake the training of personnelengaged in Rescue and Firefighting duties at United Kingdom licensed Aerodromes.This training will lead to the award of a Certificate of Competence followingsuccessful completion of courses/programmes specified in paragraph 9 of Part 2 ofthis document.

1.5 Within the context of this document a Training Provider is considered to be anyestablishment staffed and equipped to carry out any form of mandatory trainingrequired by the Authority for Aerodrome Rescue and Firefighting Service personnel.

Note: It is felt that having made this definition clear the term’ Training Provider’ may be usedfrom here on to describe an Aerodrome’s own facilities for delivering training and/or facilitiesprovided elsewhere.

2 ADMINISTRATION OF THE APPROVALS AND APPEALS PROCEDURES

2.1 A Training Provider seeking the Authority’s approval should apply in the first instance(in writing) to the Aerodrome Standards Department (ASD) of the Authority’s SafetyRegulation Group. The application should be accompanied by a full description offacilities provided for the theoretical and practical conduct of the training proposed,together with copies of the programmes syllabi, testing, examination and assessmentarrangements etc.

The Authority’s approval process will normally consist of three distinct phases:

(a) An informal discussion stage at which the Authority’s overall requirements willbe explained and questions answered.


2/2 March 2000

(b) A paper assessment stage in which programme content, details of personnel,course structure etc, will be reviewed.

(c) A practical assessment stage in which the physical and practical facilities willbe formally inspected and lectures sampled.

2.2 On completion of the three phases, the Training Provider will be considered forrecognition and approval on the basis of the information provided and obtained. ASDwill formally confirm (in writing) acceptance of a Training Provider to conductmandatory training. On-going approval will be subject to regular inspections underarrangements administered by ASD. If the Authority becomes aware that the requiredstandards are no longer being met, it will give formal written notice to that effect. If,in the opinion of the Authority and after due written notice, the standards continue tobe below those required, the recognition and approval may be revoked, suspended orvaried.

2.3 The programmes content must meet the Authority’s requirements and shall not bealtered or amended without the prior written agreement of ASD. The Authorityreserves the right to review the syllabus content and practical training requirementsfrom time to time; adequate notice of required changes will be given in writing.

3 APPEALS

3.1 Any person who believes a Training Provider, during or at the end of a course orprogramme, has disadvantaged him or her by the conduct of an assessment shallhave a right of appeal.

3.2 Every Training Provider shall therefore establish and publish an internal appealprocedure.

3.3 Guidance

Every person should be informed of the appeal procedure and of his or her right toappeal against the conduct of an assessment.

4 MANAGEMENT STRUCTURE

4.1 The management structure should ensure adequate supervision of all grades of staffinvolved in programme delivery by persons having appropriate experience and thenecessary competence to maintain high, professional standards.

4.2 Full details of the management structure, indicating individual responsibilities, detailsof qualification, experience etc, are required with the initial application.


March 2000 2/3

5 STAFF LEVELS

5.1 Sufficient and adequate numbers of suitably qualified teaching and technical supportstaff must be available to carry out the approved training. Particular emphasis will beplaced on staff/student ratios, the previous aviation-related firefighting experience ofthe teaching staff and the level of teaching experience of those persons carrying outthe training.

The guidance listed below will be of assistance to those seeking approved status.

5.2 Training Supervisor

A Training Supervisor shall be nominated to ensure that the overall standards of thetraining provider and its training meet the criteria laid down in this document andother associated documents.

Training programmes subject to this document are those designed to meet therequirements of the Authority’s Aerodrome licensing requirements as set out in itsdocument CAP 168, Chapter 8. These, in turn, are designed to comply with theInternational Civil Aviation Organization’s (ICAO) Document 7192–AN/857–TrainingManual.

The training supervisor will be accountable for the technical content of all trainingprogrammes, lesson packages, student notes and other relevant material. TheTraining Provider will need to show how the programme content and material is to bekept current and up-to-date.

Training Providers should maintain an awareness of relevant present and proposedfuture legal and statutory requirements within the Aviation industry, which arerelevant to the training.

5.3 Instructors

All instructors engaged in training must be competent and suitability qualified for thework that they undertake. Agreement of the nominated instructional staff will formpart of the approval process. The Authority must agree any proposed changes instaff complement. Course Instructors will need to hold an appropriate trainingqualification and be in possession of a Certificate of Competence equal to or greaterthan the level of students under instruction. (Please see for further guidance‘Assessing NVQs/SVQs’, March 1998, The National Training Organization forEmployment Standards for Training & Development and, Part 3 – CAP 699.)


2/4 March 2000

5.4 Support Staff

Sufficient numbers of support staff will be required in order that both practical andtheoretical training can be carried out at a suitable pace, the aim being to ensure thatstudents receive continuous instruction without the need for protracted breaks causedby exercises being set up, equipment serviced, etc.

6 ADMINISTRATION

6.1 A suitable means shall be provided in order to maintain:

(a) A personal record containing information relating to each student, includingdetails of medical fitness and previous qualifications/competences.

(b) A record of assessments, both practical and theoretical, carried out on alltraining.

Note: Documents and records required by the Air Navigation Order may be kept in anysuitable format. The Authority’s Inspectors are authorised to inspect and copy this informationon request. Student records should be retained for a minimum period of five years after theexpiry of the previous certificate. Employees’ records must be retained for the whole period ofemployment. In the event of an employee leaving the RFFS his or her records should beretained for a minimum period of 5 years. An example of information that should be included iscontained in appendix B (page 2/17).

6.2 The Certificate of Competence, dated and validated for the periods specified inCAP 168, Chapter 8 will be issued and a copy retained by the recognised TrainingProvider following satisfactory completion of written, oral and continuous assessment,appropriate to the relevant programme. The Certificate of Competence should clearlyindicate the differences between competencies in acquisition and application.

Samples of the proposed procedures for the conduct of written, oral and continuousassessment practices, together with the arrangements for marking, will need toaccompany the application for approved status.

A summary of any test results for each candidate having attended the TrainingProviders course/programme should be retained for a minimum period of 5 years.

6.3 Only Certificates of Competence issued by approved Training Providers are valid onlicensed Aerodromes within the United Kingdom.

6.4 Equal Opportunities Policy

All Training Providers should ensure that they have a policy that allows candidates toreceive equal consideration, opportunity and access to training, development andassessment.


March 2000 2/5

6.5 In the application of the policy, it is essential that training staff guard againstdiscrimination on the basis of possible pre-assumptions that individuals because oftheir sex, race, characteristics or the subject of their circumstances make them lesssuitable a student for the training which they are undertaking.

6.6 All training staff must be made aware of this policy and its requirements. Guidanceand instruction must be given to ensure that discriminatory attitude or practices areavoided in dealing with students.

6.7 Access to assessment

The Training Providers access and fair assessment policy must be understood andcomplied with by all candidates and the Training Provider’s staff. No candidate shallreceive unfair treatment on the grounds of sex, race, colour, nationality, ethnic origin,age, disability or special assessment requirements.

Note: In developing a policy, Training Providers should take note of the DisabilityDiscrimination Act (1995).

6.8 Monitoring

Training Providers should monitor:

(a) Their own Equal Opportunities (EO) policy and procedures.

(b) Their own policy and procedures with regard to access and to fairassessment.

(c) The achievement of candidates in relation to Equal Opportunitiesconsiderations.

(d) The implementation plans for EO and fair assessment.

(e) The monitoring and review of EO and access to fair assessment.

6.9 Medical Standards

Students attending approved courses/programmes must have achieved the minimummedical standards described in CAP 168, Chapter 8.

6.10 Age

Personnel, in additional to national legal and statutory requirements relevant to theirroles, aged less than eighteen years or more than sixty years should not be acceptedfor attendance on courses.


2/6 March 2000

7 FACILITIES

7.1 Training Providers must demonstrate that they are capable of carrying out therequisite level of both theoretical and practical training as well as satisfying theAuthority that they have sufficient resources to enable them to fulfil these criteria.Details of facilities to be used for both theoretical and practical training must besubmitted in support of the initial application.

Note: Training Providers proposing to offer aviation RFFS training need to be conscious ofthe potentially negative environmental impact of such activities. They will need to provideevidence that their proposals are acceptable and compatible with local environmentalrequirements. (e.g. Environment Agency ).

7.2 Whilst not a pre-requisite for approval, it is likely that in some cases residentialfacilities may be desirable. Where such facilities are provided, details of the level ofservice to be provided should accompany the initial application. Where residentialfacilities are not provided, the Authority must be assured that whatever arrangementsare in place are adequate to ensure that training is conducted to an adequate pre-planned programme without excessive interruption.

8 HEALTH & SAFETY

A risk assessment should be conducted for any firefighting and/or rescue operationand any associated training. A competent person must conduct the risk assessment.Health and safety risks arising from training and operations shall be assessed andaddressed by the employer, in accordance with local, national and statutoryregulations. Risk assessment will enable the RFFS provider to judge whether thetraining contemplated reflects the operational need and is the safest way to deliverthe identified training objectives, or whether other, equally effective alternativetraining methods can be used or devised.

9 TRAINING PROGRAMMES

9.1 The purpose of approved training programmes is to enable Aerodrome Licensees tomeet the Authority’s requirements for the acquisition and demonstration of the levelsof competence defined by the role maps.

9.2 Certificates of Competence may only be issued after competence has beendemonstrated in acquisition and in application relevant to the roles of:

(a) Firefighter (Low Category Aerodrome)

(b) Supervisor (Low Category Aerodrome – RFF Category 2)

(c) Firefighter


March 2000 2/7

(d) Supervisor (Crew Commander, Watch Commander)

(e) Manager (Operational/Non-operational Station Commander)

The Authority would normally expect all recognised Training Providers to have thecapability and capacity to provide an agreed range of training. A schedule of trainingshall be included with the initial application. However individual programmes inaccordance with the above may be considered.

Note: No training programmes promulgated by the Training Provider will qualify for theAuthority’s logo unless authorised to do so by ASD in writing.

9.3 Programme Content

The minimum level of training for Aerodrome Fire Service Personnel is contained inthe ICAO Training Manual–Doc 7192–AN/857 and United Kingdom CAA CAP 699Part 3.

Training Providers will need to present, for the Authority’s approval, a syllabus foreach training programme. Each syllabus needs to reflect the information contained inthe ICAO Training Manual and Part 3 of this document. Any material or significantchanges to the approved syllabi shall be subject to prior written approval by theAuthority.

10 COURSE/PROGRAMME ENTRY STANDARDS POLICY

All students on training programmes must meet the minimum entry standards,described below:-

Personnel nominated for any course/programme shall meet the medical and agecriteria (6.9, 6.10) and should have satisfied their employer that they are capable ofabsorbing the technical and practical aspects of the course/programme.

10.1 Supervisor (Low Category Aerodromes – RFF Category 2)

The programme may be offered to any persons having:

(a) a current Certificate of Competence as a Firefighter (Low CategoryAerodrome), or one which has expired within the preceding six months, or

(b) a current Record of Competence equivalent to that of a Local Fire Authorityrole mapped Firefighter.

(c) the equivalent Ministry of Defence (MOD) standard to that of the role ofFirefighter


2/8 March 2000

(d) National Vocational Qualification Level 2 Firefighter, Level 3 Operations or itsequivalent

10.2 Firefighter

The programme may be offered to any persons having:

(a) a current Certificate of Competence as a Firefighter or Supervisor (LowCategory Aerodrome), or one which has expired within the preceding sixmonths, or

(b) a current Certificate of Competence as an Airport Firefighter, or

(c) a current Record of Competence equivalent to that of a Local Fire Authorityrole mapped Firefighter.

(d) the equivalent MOD standard to that of the role of Firefighter

(e) a National Vocational Qualification Level 2 Firefighter, Level 3 Operations orits equivalent.

Personnel must demonstrate competence in all core competencies to qualify for theissue of a Certificate of Competence.

10.3 Supervisor Course/Programme (Crew Commander)

Personnel nominated shall be in possession of a current Certificate of Competence inthe role of Firefighter (10.2 b to e) and have at least two years’ operational experience.

10.4 Supervisor Course/Programme (Watch Commander)

Personnel nominated shall be in possession of a current Certificate of Competence inthe role of Supervisor (Crew Commander) and have at least two years’ operationalexperience.

10.5 The Authority would normally expect all recognised Training Providers to have thecapability and capacity to provide an agreed range of training. A schedule of training shallbe included with the initial application. However individual programmes in accordancewith the above may be considered. In order to ensure that personnel attend theappropriate training course/programme, Licensees should assess the operational or non-operational needs of their supervisors and managers. However, it must be rememberedthat the important element is related to role and task. Therefore, the supervisory andmanagerial roles have been divided into the following sub-divisions:

Supervisor (Watch Commander/Crew Commander) – This role will vary considerablybetween the various RFF Categories. The licensee should consider the pre-requisiteentry standards for attending programmes aligned to this level of training needs. On


March 2000 2/9

successful completion of the course/programme the Certificate of Competence willenable the individual to operate as the Officer-in-Charge of the RFFS at an RFFCategory 3 aerodrome, or as a Supervisor (Watch Commander) at RFF Category 4 or5 aerodomes.

10.6 Manager (Station Commander)

This course is restricted to Personnel having overall charge of RFFS facilities atAerodromes meeting Rescue and Firefighting Categories 5 to 10, or their designateddeputies.

Personnel nominated shall be in possession of either a current Certificate of Competencein the role of Supervisor (Watch Commander) or one which has expired in the precedingsix months and have at least five years’ operational experience as a Supervisor.

10.7 The competence required by a ‘non-operational’ Manager depends on the roleexpected of this post-holder at any particular Aerodrome. As such, it is incorrect tospecify a programme for this post. Each Aerodrome should determine, in its policyand procedures, which competences are required and the extent to which these willbe provided and assessed.

Note: The Training Provider shall ensure that they have a robust policy on entry criteria for

ensuring that applicants are considered and offered the most appropriate course

commensurate with their skills, experience and prior learning (APL).

10.8 From time to time personnel may wish to undertake training programmes according tothe needs of Continuing Professional Development. Unless the requisite entry standardsare met, Certificates of Competence issued after assessment following attendance on thetraining programme(s), shall only be endorsed ‘Competent in Acquisition’.

10.9 Prior to the issue of an approval to carrying mandatory training, applicants will berequired to state, in writing, that they have noted those requirements set out in thisdocument which require prior agreement from the Authority before they may bechanged and further, that any approval granted will be automatically invalidatedshould such changes be made without the Authority’s prior written approval.

10.10 Further information can be obtained from: -

Civil Aviation AuthoritySafety Regulation GroupAerodrome Standards DepartmentAviation HouseGatwick Airport SouthWest Sussex RH6 0YR

Telephone: 01293 567171Facsimile: 01293 573971


2/10 March 2000

11 BIBLIOGRAPHY

11.1 Normative References

Civil Aviation Act 1982CAP 32 UK Aeronautical Information Publication – RFF promulgationCAP 168 The Licensing of Aerodromes Chapters 8 and 9CAP 393 Air Navigation: The Order and the RegulationsAir Navigation (No. 2) Order 1995Health & Safety at Work Act 1974Aerodrome Manual (Specific to each licensed aerodrome)Road Traffic Acts

11.2 Informative References

(1) Buckley and Caple (1992) – The Theory and Practice of Training – KoganPage – ISBN 0749 407 999

(2) Charles Handy (1994) – The Empty Raincoat – Arrow – ISBN 0 09 93001253

(3) Knowles MS (1984) – The Adult Learner: A Neglected Species (3rd Edition)Houston Texas: Gulf

(4) Laurie J Mullins (1996) – Management and Organizational Behaviour, (Fourthedition) Pitman Publishing ISBN 0 273 61598 X

(5) Margaret Anne Reid and Harry Barrington (1994) Training Interventions –Managing Employee Development, IPD ISBN 0 85292 566 2

(6) Margerison CJ (1994) – Action Learning and Excellence in ManagementLearning, London: Routledge.

(7) Mick Marchington and Adrian Wilkinson (1996) Core Personnel andDevelopment, IPD ISBN 0 85292 622 7

(8) Rosemary Harrison (1993) – Employee Development , IPM, ISBN 0 85292487 9

(9) Shirley Fletcher (1992) – Designing Competence Based Training – KoganPage ISBN 0 7794 0430 2

(10) The Standards Working Group, The National Fire Service, A CompetenceFramework For The United Kingdom Fire Service, The Concept, Managementand Operation of the Competence Framework, Fire Service Circular 15/1997Training For Competence


March 2000 2/11

(11) QCA, The Awarding Bodies Common Accord, QCA/98/064, Tel. QCAPublications 01787 884444

(12) QCA, Assessing NVQs (March 1998) QCA/98/135, Tel. QCA Publications01787 884444

(13) QCA, Internal Verification of NVQs, QCA/98/164, Tel. QCA Publications01787 884444

(14) QCA, External Verification of NVQs, QCA (March 1997), Tel. QCAPublications 01787 884444

(15) QCA Developing and assessment strategy for NVQs and SVQs (1999)

(16) The National Training Organization For Employment, Tel. 0116 251 7979,Training and Development Standards

(17) MCI, Management Standards, Key Roles, National Forum for ManagementEducation & Development, Tel. 020 7872 9000

(18) The Fire Services Awarding Body NVQs for The Emergency Fire Services,Level 2 Firefighting, Level 3 Operations, Level 3 Supervision & Command.

(19) Home Office Fire Service Guide – Dynamic management of Risk atOperational Incidents.

(20) CAP 584 Requirements for the Recognition of Colleges and the Approval andConduct of Air Traffic Control Training Courses

(21) TSCG Database of responses to CAA questionnaire November 1996

(22) Outline mapping to other standards, presented as part of ‘Standards for theAviation Fire Service’, © The Fire Service College, 1997

(23) Annex 14 to the Convention on International Civil Aviation (ICAO): Volume 1,Aerodrome Design & Operations, Third Edition (July 1999, Chapter 9)

(24) ICAO Doc. 9137 – AN/898 Airport Services Manual. Part 1, Rescue &Firefighting (3rd Edition, 1990, and amendments), Chapter 8

(25) ICAO Training Manual, Doc 7192-AN/857, Part E – 2, Aerodrome FireServices Personnel, Revised September 1991

(26) CAP 576 Model Emergency Orders


2/12 March 2000

(27) CAP 605 Reference & Guidance for Fire Fighting at Low CategoryAerodromes

(28) CAP 700 Operational Safety Competences

(29) CAA Paper 98006 Use of Virtual Reality Simulation Techniques for TrainingAirport Officers

(30) Civil Aviation Authority Airport Fire Service Memorandums especially 2/90,1/92 and 2/92

(31) CAP 699 Standards for Competence In Rescue and Fire Fighting Services atUK Licensed Aerodromes. (Part 3)

(32) Home Office Fire Service Circular 5/1996 Principles of Operational Training

(33) Dear Chief Officers Letter 11/1999 Practical Training for Compartment Fires

(34) Home Office (Fire & Emergency Planning Department) Fire Service TrainingManual

(35) Home Office Technical Bulletin 01/1997, Breathing Apparatus, Command andControl Procedures, The Stationery Office, ISBN 0 11 341162 6

(36) Home Office Fire Service Manuals, Volume 1 and Volume 2, The StationeryOffice, various

(37) HSG (65) Successful Health & Safety Management


March 2000 2/13

APPENDIX A

Example Training Scenario

Aircraft Incident

Aircraft Engine Fire

Outline (Range covered)

1 An Aircraft develops an engine fire en-route to the holding area prior to take off at theAerodrome. The Aircraft is in the process of evacuation.

Associated Hazards

Incident Involving Aircraft

Hazards Running Aircraft Engines (Pressurised fuel leaks), Aircraft structural collapse,Release of carbon fibres & other hazardous materials, Moving surfaces, Jet Efflux.

Significant Risks Ingestion into engine, Air intakes, contact with Propellers.

Associated Training Packages, Information Sources and Practical Training

Training Packages Information Sources Practical Training Frequency

1 Aircraft Construction Student Note (SN) AircraftConstruction

Basic Firefighting Course

2 Aviation Fuel andFuel Systems

SN Aviation Fuels Firefighting Course

3 Extinguishing Agents SN Extinguishing Agents Aerodrome practicalexercise scenarios 1,5,7,9etc

4 Halon, Dry Powder,CO2

SN Aircraft Tactics &Techniques

Hot Fire Training

5 Application ofExtinguishing Agents

SN Health & Safety RiskManagement

Combined Exercises LocalAuthority Fire Brigade

6 Tactics &Techniques

Aerodrome OperatingManual/ Procedures

First Aid/Casualty Care

7 AerodromeOperations Manual

Student reports from basicand firefighting courses

8 Health & SafetyContinuationtraining

Student station records

CAP 168/700/642

Home Office Fire ServiceManual, Volume 2, AircraftIncidents


2/14 March 2000

Key Roles

• Supervisor• Driver• Pump Operator• BA Wearer• First Aid• Firefighter• Entry Control Officer

Operational Procedures

Aerodrome Manual etc.

Aim

• To determine the correct method of branch handling and dual application of media onpressure fed fuel fires.

Objectives

• Determine the correct method of approach.• Predict the effectiveness of various methods of media application.• Identify the correct method for personal protection.• Compare the effectiveness of various complementary agents in dual application.• Demonstrate various methods of attack in dealing with engine fires.

Assessment Methods

• Direct Observation• Debrief using direct and indirect questioning methods• Checking of personal and station recording systems

Performance Outcomes

Unit 1 Unit 2 Unit 5 Unit 6 Unit 7 Unit 3 Unit 10

Element 1.21,2,3,4,5,6,7

Element 2.1

1,2,3,4,5,6,7

Element 5.11,2,3,4,5

Element 6.1

1 to 10

Element 7.1

1,2,3,4,5,6

Element 3.21,5,8

Element 10.11,2,3,4,5,6

Element 1.31,2,3,6

Element 2.21,2,3,4,5

Element 5.21,2,3,4,5

Element 6.2

1,2,3,4,5,6,7

Element 7.2

1,2,3,4,5,6,7

Element 3.3

1,5

Element 1.41,2,3,4,5,6,7

Element 2.31,2,3,4,5

Element 5.31,2,3,4,5


March 2000 2/15

Example Documents

• Personal Log Book• Driver Records• Equipment Records• Training records• Supervisors Testimony• Fire Report

Cross Referencing to TSCG Questionnaire 1996

01.1, 02.1, 2.5, 2.6, 6.1, 8.1-4,9.1-2,12.1-3,14.2-4,15.1-6,16.1-3,22.03-10,22.16,26.1-5,27.1-329.1-3,30.1-2,31.3,32,37 & 39


2/16 March 2000


March 2000 2/17

APPENDIX B

Audit Trail

Objective: To establish whether all candidates having taken Competence-Based Traininghave fulfilled the requirement of CAP 699

Information Required

• Unique Number (National Insurance number, prefixed with role eg. Fxxx, Sxxx, Mxxx.• Candidate Name• Date of Birth• Date of entry into Airport Fire Service• Location• Date of Commencement, Initial Core Competence Training• Date of Satisfactory Completion, Initial Core Competence Training• Examination Result• Level of Qualification – Firefighter, Supervisor, Manager• Due date for re-certification of Core Competence• Date of commencement, Progressive Training to Supervisor/Manager• Date of satisfactory completion, Progressive Training to Supervisor/ Manager• Examination Result• Level of Qualification Confirmed – Firefighter, Supervisor, Manager• Transfer into another employment/position/left employment (reference brought forward)• Any additional courses or certifications

At each point of entry for data track validation, i.e. who confirmed the candidate’s record,personnel records to be kept for 5 years after move or cessation of employment.

Items in italic print denote supplementary information only.


2/18 March 2000

CAP 699 STANDARDS FOR THE COMPETENCE OF RESCUE AND FIREFIGHTING SERVICE/PART 3

March 2000 3/i

Part 3 Standards for the Competence of Rescue and FirefightingService Personnel Employed at UK Licensed Aerodromes

CONTENTS Page

1 Introduction 3/1

2 Background to the development of these standards 3/2

3 Unit/element structure 3/3

4 Units of competence 3/6

5 Personal skills ‘bank’ 3/95

6 Knowledge and understanding ‘bank’ 3/98

STANDARDS FOR THE COMPETENCE OF RESCUE AND FIREFIGHTING SERVICE /PART 3 CAP 699

3/ii March 2000


March 2000 3/1

1 INTRODUCTION

The materials in this document build on previous drafts and feedback and draw on:

• Previous TSCG work• MOD functions/tasks• EFSSSB standards• LFCDA standards• Recent work from the Home Office, Her Majesty’s Fire Service Inspectorate, Fire

Service Unit, Standards Working Group (SWG) (revisions to Fire Service NVQs).

Effort has been made to retain comparability between the standards prepared by theCAA and the direction of work by the SWG. This will ensure access to the revisedNVQ structure remains an option whilst ensuring the integrity of the framework anddetailed competences for the airfield environment.


3/2 March 2000

2 BACKGROUND TO THE DEVELOPMENT OF THESE STANDARDS

The objectives were:

• to produce standards of performance which would provide a basis for the design oftraining relating to the firefighting function within airports/aerodromes.

The development work has drawn on the previous work of the TSCG, provided by theFire Service College, together with the MOD functions, task lists, national standardsdeveloped by EFSSSB and those developed by LFCDA.

These standards were developed in parallel with the work of the Standards WorkingGroup of the Home Office Fire Service Inspectorate. It was agreed at the TSCGmeeting in March 1998 that options should be kept open for these standards to fit intothe revised NVQ framework for the national Fire Service. Therefore, the Home Officehas been kept informed of the development of these standards to enable anintegrated approach, and vice-versa.

The nature of competence based standards

It must be made clear that the standards within this report are not training standards.These are competence-based standards, which reflect the required outcomes ofindividual performance, based on the functions which individuals are required toundertake.

The full set of units and elements within this report can be combined in various waysto meet specific roles and responsibilities – (rolemapping), thus giving flexibility tomeet the needs of different roles within different categories of airport/aerodrome.

These competence-based standards are intended for use in two key ways:

(a) As a basis for design of relevant training:

By referring to the knowledge and understanding requirements, and evidencerequirements for each standard (element of competence), trainers can designprogrammes, which will develop skills associated with the competence.

(b) As a framework for assessment of individual performance:

The evidence requirements provide a guide for assessment of actual workplaceperformance. Performance can be judged against the performance criteria,which reflect the outcomes of real work activity.


March 2000 3/3

3 UNIT AND ELEMENT STRUCTURE

The following illustrates the general unit and element structure. The units andelements may be combined in different forms to meet the needs of different categoryAerodromes.

UNITS ELEMENTS

1.1 Locate trapped people and animalsinvolved in accidents and incidents

1. SAVE LIFE AT AIRCRAFTACCIDENTS ANDINCIDENTS

1.2 Rescue trapped people and animalsinvolved in accidents and incidents

1.3 Support and comfort people affected byaccidents and incidents

1.4 Provide emergency first aid to people

2.1 Control and extinguish fire2. EXTINGUISH FIRE(FIREFIGHTINGACTIONS)

2.2 Prevent re-ignition or spread of fire

2.3 Liaise and co-operate with other agencies

3.1 Test and maintain operational equipmentand resources

3. MAINTAIN OPERATIONALREADINESS OFRESOURCES

3.2 Locate and inspect supply of extinguishingmaterials and systems

3.3 Ensure supply of extinguishing media topoint of application

4.1 Provide stand-by services duringhazardous aerodrome activities

4.2 Assess and manage risks and hazards topeople, property and the environment

4. PREVENT OCCURRENCEOF EMERGENCIESTHROUGHMANAGEMENT OFAERODROME HAZARDSAND RISKS


3/4 March 2000

UNITS ELEMENTS

5.1 Raise alarm and determine nature ofaccident/incident

5. MOBILISE RESOURCESTO RESPOND TOEMERGENCY

5.2 Deploy resources to respond toaccident/incident

5.3 Liaise and co-operate with externalagencies

6.1 Drive vehicle to accident/incident site6. SITE AND POSITIONFIREFIGHTINGVEHICLES ATACCIDENT/INCIDENTSITE

6.2 Tactically deploy vehicle for operationalactivity

7.1 Allocate tasks to individuals and teams7. COMMAND ANDCONTROL RESOLUTIONOF INCIDENT

7.2 Monitor progress and achievement ofobjectives

8.1 Manage hazardous substances withinaffected area to minimise effects to people,property and the environment

8. CONTAIN AND CONTROLSPILLAGE OR RELEASEOF HAZARDOUSSUBSTANCES

8.2 Assist with decontamination of people andproperty affected by hazardous substances

9.1 Support development of teams andindividuals

9. DEVELOP SELF ANDOTHERS TO IMPROVEPERFORMANCE

9.2 Develop self to improve performance

10.1 Plan for future resource needs10. PLAN AND ALLOCATERESOURCES TOANTICIPATE ANDRESPOND TOOPERATIONAL NEEDS

10.2 Allocate crew responsibilities for stationand aerodrome activities

11.1 Take responsibility for personalperformance at accidents/incidents

11. TAKE RESPONSIBILITYFOR EFFECTIVEPERSONALPERFORMANCE

11.2 Maintain constructive working relationshipswith colleagues and external agencies


March 2000 3/5

UNITS ELEMENTS

12.1 Promote Health & Safety awareness bylectures and campaign

12. INFORM AND EDUCATETHE COMMUNITY TOIMPROVE AWARENESSOF SAFETY MATTERS

12.2 Facilitate learning through demonstrationand instruction


3/6 March 2000

4 UNITS OF COMPETENCE

UNIT 1SAVE LIFE AT AIRCRAFT ACCIDENTS AND INCIDENTS

UNIT SUMMARYOVERVIEW

This unit is about the decisions and actions required to save and rescue endangeredlife. This involves the following key aspects:

• Search and locate• Rescue• Casualty care• Distressed people• Dynamic risk assessment• Deceased

Personal skills critical to this unit

Communication i, iii, iv, v

Managing self iii, iv

Self development ii, iii

Decision making i

Team working i, ii, iv

Initiative i, ii, iii

How to demonstrate competence

In demonstrating competence within this unit your role will require you to enter,search, locate and rescue people in a variety of contexts. It will require you toconfirm objectives with the relevant Supervisor.

It will also confirm your ability to communicate your progress, environmentalconditions, hazards/risks and achievements with colleagues, the Supervisor andother Agencies.

Use of relevant training modules

You will develop your skills, knowledge and understanding through the relevanttraining modules and through workplace development and experience.


March 2000 3/7

Unit Structure – This unit consists of four elements:

Element 1.1 Locate trapped people and animals involved in accidents and incidents

Element 1.2 Rescue trapped people and animals involved in accidents and incidents

Element 1.3 Support and comfort people affected by accidents and incidents

Element 1.4 Provide emergency first aid to people

How you will be assessed

Assessment will be by performance evidence collected from workplace activities andfrom simulation as specified in the evidence requirements. Questioning will be usedto ensure specified knowledge and understanding is assessed.


3/8 March 2000

Element 1.1 Locate trapped people and animals involved in accidents andincidents

Performance Criteria

1 Objectives and area of search are confirmed with the relevant operationalcommander.

2 Personal protective equipment is selected and used to meet the establishedrisk(s).

3 All operational actions, access and egress are maintained consistently throughdynamic risk assessment.

4 Entry is effected and search is conducted with due regard to procedures andnature of risk.

5 Search equipment is used within its limitations and capabilities.

6 Casualty location and condition is established.

7 Casualties that are apparently deceased is left in situ and actions are taken toprevent further deterioration.

8 Evidence is preserved as far as operational circumstances permit.

Evidence Requirements: (performance evidence)

You must demonstrate that you can search and locate casualties in the followingcontext:–

Endangered life rescued from accidents and incidents involving aircraft which mayinclude the following hazards:

• fire• chemical• biological• radiation• adverse environmental conditions• daylight or darkness

Actual work performance

Evidence involving at least one of the above hazards is desirable. The remaindermay be assessed by simulation and questioning of knowledge and understanding.


March 2000 3/9

Element 1.1 Locate trapped people and animals involved in accidents andincidents

Knowledge and Understanding

Knowledge Understanding Knowledge Understanding

K1 U4 K7 U4

K2 U10, U39 K8 U1, U2, U3

K3 U5, U7, U8 K9 U1

K4 U6 K49 U1, U25, U32

K5 U7

K6 U9

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK4 Types of evidence used for investigation and its importanceK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK6 Immediate medical care including resuscitation methods and equipmentK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK9 Relevant search procedures at aircraft accidents/incidentsK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency Orders)

Understanding

U1 How to apply practices that maximise the Health and Safety of self and others inthe workplace.

U2 How to identify hazards and assess and manage actual and potential risks in theworkplace

U3 How to make and apply decisions based on dynamic risk assessmentU4 How to select and use personal and operational equipment.U5 How to communicate clearly with colleagues, line managers, and other agencies

in the workplaceU6 How to identify and preserve evidenceU7 How to treat colleagues and members of the public with respect and

consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed peopleU9 How to prioritise casualties and how and when to apply immediate medical care

and casualty handling techniquesU10 How to effect entry to aircraftU25 How to use applicable alarm mobilising systems and equipmentU32 How and when to apply emergency ordersU39 How to interpret and apply health & safety legislation


3/10 March 2000

Element 1.2 Rescue trapped people and animals involved in accidents andincidents


1. Rescue objectives and risks are clearly understood, confirmed and acted upon.

2. Casualty is removed to a place of safety without further injury or distress.

3. Casualty rescued is prioritised to meet urgency of the individual’s condition orthreat to life.

4. Personal protective equipment and rescue equipment is selected and used tomeet the established risks and the need(s) of the rescue.

5. Liaison with other agencies involved in the rescue is co-operative and relevant tothe rescue operation.

6. Immediate medical care, which will preserve casualties’ condition, is givenbefore rescue is attempted.

7. All operational actions, access and egress are maintained through dynamic riskassessment.


You must demonstrate that you can rescue and deal with casualties involved inaircraft accidents and aerodrome incidents, which may include the following hazards:



Evidence involving at least one of the above hazards is desirable. The remainder maybe assessed by simulation and questioning of knowledge and understanding.


March 2000 3/11

Element 1.2 Rescue trapped people and animals involved in accidents andincidents



K1 U4 K7 U4

K2 U39, U40, U44 K8 U1, U2, U3,U21

K3 U5, U7, U8 K9 U1, U40, U10

K4 U6 K49 U25, U32

K5 U7 K6 U9

Knowledge


the workplaceK6 Immediate medical care including resuscitation methods and equipmentK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK9 Relevant search procedures at aircraft accidents/incidentsK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency Orders)

Understanding






and casualty handling techniquesU10 How to effect entry to aircraftU21 How to apply safe person conceptU25 How to use applicable alarm mobilising systems and equipmentU32 How and when to apply emergency ordersU39 How to interpret and apply health & safety legislationU40 How to interpret aircraft emergency diagrams and information cardsU44 How to supply correct information for CAA Inspections (Civil Aviation Publications)


3/12 March 2000



1 Distressed people are dealt with in a supportive and compassionate manner.

2 Efforts are made to maintain the dignity and modesty of people as individuals.

3 Individual(s) needs beyond personal ability are identified and referred to therelevant authority.

4 Deceased is removed with respect and under the direction of the relevantauthority.

5 Personal belongings and items of value are secured and handed over to therelevant person.

6 Action to restrict access and view of operations is taken to aid operationalactivities and avoid unnecessary distress.


You must demonstrate that you can support and comfort people affected by anaircraft accident or aerodrome incident, which may include the following hazards:





March 2000 3/13




K4 U6 K8 U1, U2, U3

K5U1, U5, U6, U7, U8,U9

K11 U7, U8

K7 U4 K12 U7

Knowledge

K4 Types of evidence used for investigation and its importanceK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK11 Social, cultural and individual differencesK12 Protocols determining the status and removal of the deceased

Understanding






and casualty handling techniques


3/14 March 2000



1 Action is taken to minimise actual and potential risks to people.

2 Casualties needs are assessed and prioritised for action.

3 Emergency first aid is applied within own level of expertise, physical and mentalability.

4 Needs for actions outside of area of own expertise are referred to the relevantauthority.

5 Casualty is reassured in a calm and considerate manner.

6 Casualty is removed to a place of safety, without further injury or distress.

7 Details influencing the further treatment of the casualty is conveyed andconfirmed with the relevant Authority.

8 Emergency first aid is continued until the casualty’s care is taken over by therelevant caring Authority.


You must demonstrate that you can provide emergency first aid to people at aircraftaccidents and aerodrome incidents, which may include the following hazards:





March 2000 3/15




K3 U5, U7, U8, U9 K8 U1, U2, U3

K5 U7, U9 K11 U7, U8

K6 U4,U5, U7, U8, U9

Knowledge

K3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK6 Immediate medical care including resuscitation methods and equipmentK8 Risks and hazards of incident/accident ground and the workplaceK11 Social, cultural and individual differences

Understanding




in the workplaceU7 How to treat colleagues and members of the public with respect and


and casualty handling techniques


3/16 March 2000

UNIT 1 SAVE LIFE AT AERODROME ACCIDENTS AND INCIDENTS

Example Module ReferenceRelevantTrainingModule

1 Application of risk control measures �

2 Hazard and risk identification �

3 Dynamic risk assessment �

4 Select and use personal and operational equipment �

5 Communication lines and methods �

6 Identification and preservation of evidence �

7 Anti-discrimination practice �

8 Casualty care �

9 Legislative powers �

10 Firefighting tactics and techniques

11 Maintaining resources

12 Breathing Apparatus (category 3 and above) �

13 Personal Development

14 Hazardous materials �

15 Driving Firefighting vehicles �

16 Maintaining Firefighting vehicles

17 CAA Legislation (application) �

18 Interpreting aircraft information �

19 Chemical incidents �

20 Specialist skills �


March 2000 3/17

UNIT 2EXTINGUISH FIRE


This unit is about the decisions and actions required to control or extinguish fire andto prevent ignition or spread of fire. This involves the following key aspects:

• Firefighting techniques• Dynamic risk assessment• Behaviour of combustible materials• Potential sources of ignition• Environmental conditions and fire behaviour patterns• Damage control


Communication i, ii, iii

Managing self ii, iv

Self development iii

Decision making i, ii, iii

Team working ii, iv

Initiative ii


In demonstrating competence within this unit your role will require you to enter,search, locate, control or extinguish fire in a variety of contexts. It will also confirmyour ability to confirm objectives with the relevant Operational Commander.

It will also confirm your ability to communicate your progress, environmentalconditions, hazards/risks and achievements with colleagues, the Responsible Officerand other Agencies.




3/18 March 2000

Unit Structure – This unit consists of three elements:

Element 2.1 Control and extinguish fires

Element 2.2 Prevent re-ignition or spread of fire

Element 2.3 Liaise and co-operate with other agencies




March 2000 3/19



1 Operational and personal objectives are clearly understood, confirmed andactioned upon.

2 Fire is extinguished avoiding unnecessary damage to property and the environment.

3 Personal protective equipment and firefighting equipment is selected and usedto meet the established risk(s) and operational objectives.

4 Factors affecting achievement of objectives are confirmed with the relevant person.

5 Actions are modified to meet changing conditions during fire fighting operations.

6 All operational actions, access and egress are consistently maintained throughdynamic risk assessment.

7 Evidence is preserved as far as operational circumstances permit.


You must demonstrate the you can extinguish fire at aircraft accidents andaerodrome incidents which may involve the following hazards:

• chemical• biological• radiation

Actual work performance is required for at least one fire incident. Simulation andquestioning is acceptable for all other contexts and hazards.


3/20 March 2000




K1 U4, U13 K10 U1, U4, U10, U11

K2 U39, U40, U44 K13 U4, U6, U13, U19

K3 U5, U7, U8 K14 U2, U3

K4 U6 K15,16,17 U1, U2, U3, U15,U17

K5 U7 K19 U1, U2, U3, U4

K7 U4, U13 K46 U46

K8/K21 U1, U2, U3,U12,U14,U21,U48

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK10 Methods of controlling and extinguishing firesK13 Importance and methods of limiting damage to property and the environmentK14 Interactions between combustible materialsK15 Methods of preventing ignition or spread of fireK16 Methods, types and purposes of extinguishing mediaK17 The maintenance requirements of extinguishing media and equipmentK19 Methods employed in effecting entry to aircraftK21 Risks and hazards of the workplace affecting people and the environmentK46 What constitutes controlled burning

Understanding




in the workplace


March 2000 3/21

U6 How to identify and preserve evidenceU7 How to treat colleagues and members of the public with respect and

consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed peopleU10 How to effect entry to aircraftU11 How to differentiate between fires which should or should not be immediately

extinguishedU12 How to recognise a leak of potentially dangerous fuels or gasesU13 How to utilise fixed installationsU14 How to handle and deliver resources in a safe and secure mannerU15 How to supply different types of extinguishing mediaU17 How to obtain water supply and other extinguishing mediaU19 How to limit damage to property and the environmentU39 How to interpret and apply health & safety legislationU40 How to interpret aircraft emergency diagrams and information cardsU44 How to supply correct information for CAA Inspections (Civil Aviation

Publications)U46 How to identify controlled burningU48 Topography of aerodrome within 1000 metres of runways


3/22 March 2000



1 Potential sources of ignition are clearly identified.

2 Combustible materials are isolated or removed from area of risk.

3 Endangered people, property and/or environment are protected from risk.

4 Damaged aircraft and property is protected from further deterioration.

5 Actual and potential risks are accurately identified and confirmed with therelevant person.


You must demonstrate that you can prevent re-ignition or spread of fire. Actualperformance evidence is required for prevention in at least one of the followinghazards:

• controlled burning• leakage of gas• spillage of fuel• potentially dangerous combination of materials• presence of combustible materials


Simulation and questioning is acceptable for the remainder of these hazards.


March 2000 3/23




K1 U4 K8U1, U2, U3, U11,U12, U14, U21, U40

K2 U10, U39 K11 U7

K3 U5, U7, U8 K14U1, U2, U3, U11,U12, U13

K4 U6, U40 K15 U1, U2, U3, U4,U15

K5 U7,U22 K20U1, U2, U3, U4,U10,U19

K7 U4, U48

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK11 Social, cultural and individual differencesK14 Interactions between combustible materialsK15 Methods of preventing ignition or spread of fireK20 Methods employed to effect entry to other aerodrome facilities

Understanding





consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed peopleU10 How to effect entry to aircraft


3/24 March 2000

U11 How to differentiate between fires which should or should not be immediatelyextinguished

U12 How to recognise a leak of potentially dangerous fuels or gasesU13 How to utilise fixed installationsU14 How to handle and deliver resources in a safe and secure mannerU15 How to supply different types of extinguishing mediaU19 How to limit damage to property and the environmentU21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU39 How to interpret and apply health and safety legislationU40 How to interpret aircraft emergency diagrams and information cardsU46 How to identify controlled burningU48 Topography of aerodrome


March 2000 3/25



1 Externally based emergency services are alerted in accordance with emergencyorders

2 Limits of authority are not exceeded prior to or during accident or incidentresponse

3 Full and accurate information on aerodrome topography is provided to otheragencies to facilitate emergency action

4 Assistance and standby support is provided as instructed

5 Communications are clear, accurate, relevant to objectives and priority of task.


You must demonstrate that you can liaise and co-operate with other agencies prior toand during aircraft accidents and aerodrome incidents that may involve one of thefollowing hazards:

• fire• chemicals• radiation• biological• daylight and darkness• adverse weather conditions


Actual performance evidence is required on at least two occasions, one of which mayinvolve incidents requiring entry to buildings, or aerodrome installations. Simulations,with questioning and knowledge and understanding will be acceptable for theremainder of hazardous contexts.


3/26 March 2000



Knowledge Understanding Knowledge UnderstandingK2 U1, U39 K8 U2

K3 U5 K18 U18

K5 U21 K26 U26

K7 U13, U29 K49 U5, U25, U32, U48

KnowledgeK2 Applicable CAA, Fire Service or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK18 The requirements of BA Control Officer at aircraft accidents and aerodrome

incidentsK26 Own contractual obligations of employment and limits of authorityK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency

Orders)

Understanding



U5 How to communicate clearly with colleagues, line managers, and other agenciesin the workplace

U13 How to utilise fixed installationsU18 How to manage a BA control at a range of incidentsU21 How to apply safe person conceptU25 How to use applicable alarm mobilising systems and equipmentU26 How to maintain own currency of competence for your roleU29 How and when to isolate systems that may pose a threat to life and operationsU32 How and when to apply emergency ordersU39 How to interpret and apply health & safety legislationU48 Topography of aerodrome


March 2000 3/27

UNIT 2 EXTINGUISH FIRE

Example Module Reference RelevantTrainingModule






6 Identification and preservation of evidence �

7 Anti-discrimination practice

8 Casualty care


10 Firefighting tactics and techniques �

11 Maintaining resources �











3/28 March 2000

UNIT 3MAINTAIN OPERATIONAL READINESS OF RESOURCES


This unit is about the decisions and actions required to test, inspect and report onstation based resources to support operational service delivery. This includes thefollowing key aspects:

• Standard tests and associated support equipment• Record keeping• Operating within limits of authority and responsibility• Identifying availability, capability and limitations of resources• Maintaining goodwill and effective working relationships with external contacts


Communication i

Managing self i, ii


Decision making i

Team working i, ii, iv

Initiative iv


In demonstrating competence within this unit your role will require you to identifyresources that need replenishing, replacement or testing; to undertake standard testsand inspections alone or working with others. You will provide verbal and writtenreports and relevant documentation regarding status, condition, suitability andavailability of resources.




Element 3.1 Test and maintain operational equipment and resources

Element 3.2 Locate and inspect supply of extinguishing materials and systems

Element 3.3 Ensure supply of extinguishing media to point of application


March 2000 3/29


Assessment will be by observation of actual work performance, by review of relevantreports and documentation and by questioning. Questioning will be used to ensurespecified knowledge and understanding is assessed.


3/30 March 2000



1 Items for testing are accurately identified and are planned to meet agreedschedules and operational demands.

2 Work area to be used for conducting the standard test is risk assessed as beingfit for purpose.

3 All tests are completed to accepted test procedures within Service andmanufacturers limitations.

4 Defects, within own area of expertise are accurately diagnosed and promptlyrectified.

5 Defective item(s) are clearly marked, placed in the agreed location andequipment status and condition is reported to the relevant person as soon aspracticable.

6 Items successfully tested and support equipment are returned and secured inthe correct location ready for immediate operational use.

7 Support equipment used for standard tests are returned to the correct locationand the work area is left clean and tidy ready for use.

8 Status of items tested and all other relevant information is recorded in theagreed format, within agreed time-scales.

9 Supplies of consumables are replenished to specified levels for operationalreadiness.


You must demonstrate that you can test and maintain operational equipment toinclude standard tests for:

• all resources and equipment located at your station and for which you have beentrained

• support equipment used for testing, charging and replenishing


You must be able to complete these activities:

• at the station


March 2000 3/31

• during an incident• after an incident• in daylight• in darkness




K1,K2 U22, U21 K17 U16, U31

K5 U5, U41 K23 U1, U7, U37

K7 U1, U2 K45 U45

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service or other legislationK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK17 The maintenance requirements of extinguishing media and equipmentK23 Health and Safety policies and procedures and their applicationK45 Maintenance and testing requirements of all operational and support equipment

Understanding




U7 How to treat colleagues and members of the public with respect andconsideration, taking account of, and accepting, difference

U16 How to maintain extinguishing media and associated equipmentU21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU31 How to undertake routine maintenance of vehiclesU37 How to securely stow equipmentU41 How to plan and prioritise work in response to work demandsU45 How to test and maintain operational equipment


3/32 March 2000



1 Availability of resources meets operational demands in respect of sufficiency,access and safe person system of work.

2 The availability and quantity of resources under your control are monitored atappropriate intervals to ensure effective operation.

3 Factors adversely effecting the availability of resources are accurately identifiedand recommendations for corrective action made to the relevant person.

4 Recommendation for improving the use and/or control of resources is conveyedto the relevant person as soon as practicable.

5 Relevant records are complete, legible and available to authorised people only.

6 Access to and use of private property is within agreed scope and level ofauthority.

7 Contact with people is constructive, positive and provides awareness of relevantissues and maintains goodwill.

8 Inspection meets specification for resource type inspected.


You must demonstrate that you can locate and inspect extinguishing materials andsystems to include:

Extinguishing media Systems

• fixed installations• emergency water supplies – public

and private• open water supplies – private and

public• foam (requirements and reserve)

• detection• suppression• alarm


Performance evidence is required for continuous performance and should includereport on issues affecting access of both people and appliances.


March 2000 3/33




K2 U2, U10, U39 K13 U19, U21

K5 U5 K23 U1

K7 U17, U21 K35 U13, U25,U45

KnowledgeK2 Applicable CAA, Fire Service or other legislationK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK13 Importance and methods of limiting damage to property and the environmentK23 Health and Safety policies and procedures and their applicationK35 Systems and fixed installations which need to be inspected for the purpose of

operations

Understanding




K10 Methods of controlling and extinguishing firesU13 How to utilise fixed installationsU17 How to obtain water supply and other extinguishing media.U19 How to limit damage to property and the environmentU21 How to apply safe person conceptU25 How to use applicable alarm mobilising systems and equipmentU39 How to interpret and apply health & safety legislationU45 How to test and maintain operational equipment


3/34 March 2000



1 Extinguishing media are organised with sufficient supply to meet specifiedneeds.

2 Where incident demands exceed available resources, acceptable alternativesare obtainable

3 Additional or specialist support is readily accessible

4 Actual and potential shortfalls are accurately identified and reported with therelevant person

5 Equipment and selected media can be applied within their limitations andcapabilities


You must demonstrate that you can ensure the supply of extinguishing media:

Extinguishing media Hazard types

• water• foam• sand/earth• dry powder• gas

• chemical• biological• radiation


Performance evidence will be required for ensuring supply of water and foam.Simulation is acceptable for the remaining extinguishing media. Relevant knowledgeand understanding, as listed, must be assessed in simulated environments.


March 2000 3/35




K1 U4 K8 U1, U2, U3

K2 U10, U39 K13 U1, U2, U4, U19

K3 U5, U7, U8 K16 U4, U13, U14, U15,U17

K5 U7 K17 U16,U17

K7 U4

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK13 Importance and methods of limiting damage to property and the environmentK16 Methods, types and purposes of extinguishing mediaK17 The maintenance requirements of extinguishing media and equipment

Understanding





consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed peopleU10 How to effect entry to aircraftU13 How to utilise fixed installationsU14 How to handle and deliver resources in a safe and secure mannerU15 How to supply different types of extinguishing mediaU16 How to maintain extinguishing media and associated equipmentU17 How to obtain water supply and other extinguishing media.U19 How to limit damage to property and the environmentU39 How to interpret and apply health & safety legislation


3/36 March 2000

UNIT 3 MAINTAIN OPERATIONAL READINESS OF RESOURCES





4 Select and use personal and operational equipment


6 Identification and preservation of evidence


8 Casualty care




12 Breathing Apparatus (category 3 and above)



15 Driving Firefighting vehicles


17 CAA Legislation (application)

18 Interpreting aircraft information

19 Chemical incidents

20 Specialist skills


March 2000 3/37

UNIT 4 PREVENT OCCURRENCE OF EMERGENCIES THROUGH MANAGEMENT OFAERODROME HAZARDS AND RISKS


This unit is about your responsibilities and obligations for managing hazards andrisks. This includes the following key aspects:

• Interpreting and analysing all information relevant to runways and facilities• Potential contraventions• Verbal and written communication• Referral of risks to relevant person• Information exchange


Communication i, ii, iii, iv, v


Self development i, ii, iii

Decision making ii

Team working ii

Initiative i, iv


In demonstrating competence within this unit your role will require you to monitor hazardsand risks and determine or confirm solutions to eliminate or minimise risk to people,within your area of authority. You will demonstrate that you can identify actual orsuspected contraventions. You will complete relevant documentation and ensure this isavailable to authorised people by agreed deadlines. You will also take or instigate actionto disseminate information which affects other personnel and agencies.



Unit Structure – This unit consists of two elements:

Element 4.1 Provide stand-by services during hazardous aerodrome activities

Element 4.2 Assess and manage risks and hazards to people, property and theenvironment


3/38 March 2000


Assessment will be by direct observation, simulation and questioning. Reports andsupporting documentation will also be reviewed. Questioning will be used to ensurespecified knowledge and understanding is assessed.


March 2000 3/39



1 Where action by others poses a threat to progress of activity or risk to peopleand/or the environment the conflict is resolved with assertive action or referredto relevant people.

2 Information exchanged is within the limits of authority and does not breachconfidentiality.

3 Result(s) of stand-by and any further action(s) are confirmed with responsibleperson.

4 Power, authority and influence are used constructively to manager diversity andmeet common objectives.

5 Where identified risks can be removed by immediate action(s), such action isinstigated

6 Actual or suspected contravention and risks outside of personal level of authorityare referred to relevant authority for action.


You must demonstrate that you can provide stand-by services as required.


Assessment will be by observation and questioning of actual work performance.Structured simulation, within a training programme, may be used to supplement realwork performance.




K5 U5, U7 K24 U7

K11 U5, U7 K25 U21, U22, U23, U26,U39

K21 U2 K28 U24

K22 U7 K42 U41

K23 U1


3/40 March 2000

Knowledge

K5 Roles, responsibilities and limits of authority of self; others and other agencies inthe workplace

K11 Social, cultural and individual differencesK21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK23 Health and Safety policies and procedures and their applicationK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK25 Own role requirements and expected standards of performanceK28 Labelling and storage signs for hazardous substances.K42 Aims, goals, and objectives on safety matters

Understanding





U21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU23 How to manage own mental and physical fitness levelsU24 How to recognise and interpret information and labelling on hazardous

substancesU26 How to maintain own currency of competence for your roleU39 How to interpret and apply health & safety legislationU41 How to plan and prioritise work in response to work demands


March 2000 3/41



1 Potential risks and hazards are consistently assessed and reviewed

2 Verbal or written recommendations for action are referred to relevant peoplewithin agreed timescales.

3 Action is confirmed and scheduled, to meet any relevant timescales.

4 Relevant documentation is accurate, legible, current and complete and availableonly to authorised people.

5 There is no breach of legislation or regulations.

6 Difficulties, discrepancies and issues outside of your personal competence areresolved by reference to relevant person or agency.


You must demonstrate that you can monitor and assess all actual and potential risksand hazards including:

• aircraft leakage/accident• fuel leakage• storage and use of hazardous materials• actions by others


Performance evidence is required and assessment is through examination and reviewof completed reports.


3/42 March 2000




K5 U5, U7 K24 U7

K11 U5, U7 K25 U21, U22, U26,U39

K21 U2 K28 U24

K22 U7 K41 U39

K23 U1 K42 U40, U41

Knowledge


K11 Social, cultural and individual differencesK21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK23 Health and Safety policies and procedures and their applicationK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK25 Own role requirements and expected standards of performanceK28 Labelling and storage signs for hazardous substances.K41 Legislation, policy and procedures relating to inspection and testing of

appliances and equipmentK42 Aims, goals, and objectives on safety matters

Understanding





U21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU24 How to recognise and interpret information and labeling on hazardous

substancesU26 How to maintain own currency of competence for your roleU39 How to interpret and apply health & safety legislationU40 How to interpret aircraft emergency diagrams and information cardsU41 How to plan and prioritise work in response to work demands


March 2000 3/43

UNIT 4 PREVENT OCCURRENCE OF EMERGENCIES THROUGH MANAGEMENTOF AERODROME HAZARDS AND RISKS






5 Communication lines and methods



8 Casualty care














3/44 March 2000

UNIT 5MOBILISE RESOURCES TO RESPOND TO EMERGENCY


This unit is about decisions and actions required mobilising resources to meet theneeds of accidents and incidents at aerodromes. It includes requesting additionalresources and actioning Emergency Orders in the event of a major accident ofincident. This involves the following key aspects:

• Use of mobilising systems and alarms• Action of Emergency Orders


Communication ii, iv, v


Self development ii

Decision making i

Team working ii, iv

Initiative ii


In demonstrating competence in this unit your role will require you to determine thenature of the incident and raise the alarm in order to ensure that the correct resourcesare deployed and meet required response times for a variety of accidents and incidents.




Element 5.1 Raise alarm and determine nature of accident/incident

Element 5.2 Deploy resources to respond to accident/incident

Element 5.3 Liaise and co-operate with external agencies


Assessment will be by observation and review of actual performance in mobilisingresources. Questioning will be used to ensure specified knowledge andunderstanding is assessed.


March 2000 3/45



1 Accurate and complete information is obtained regarding the nature and locationof accident/incident.

2 The alarm is raised within specified timescale to ensure deployment.

3 Discrepancies in information provided are clarified and resolved immediately.

4 Sufficient crews are alerted to respond to the accident/incident.

5 Emergency Orders are actioned in accordance with specified procedures.


You must demonstrate that you can raise the alarm and determine the nature of theaccident/incident for a variety of events, this may include:

• aircraft accident• spillage/leakage• domestic incident• major event requiring external services


Performance evidence must be provided for a range of events. Simulation andquestioning will be acceptable for a major event, in line with Emergency Ordersemergency exercise.




K2 U2, U3, U39 K30,K3 U5

K5 U30 K31 U5

K7 U4, U15 K36 U33

K8 U2,U21 K49 U5, U25, U32, U49

K25 U5


3/46 March 2000

Knowledge

K2 Applicable CAA, Fire Service or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK25 Own role requirements and expected standards of performanceK30 Capabilities and limitations of mobilising equipmentK31 Range and uses of operational appliances and equipmentK36 Requirements for operational readiness of vehiclesK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency

Orders)

Understanding



in the workplaceU15 How to supply different types of extinguishing mediaU21 How to apply safe person conceptU25 How to use applicable alarm mobilising systems and equipmentU32 How and when to apply emergency ordersU33 How and when to use warning devices and systemsU39 How to interpret and apply health & safety legislationU49 How to test and use systems for detection, suppression and alarm


March 2000 3/47



1 The correct appliances arrive at the correct location and within specifiedresponse time

2 A full complement of crew arrives with the appliance

3 The officer in charge has all relevant information regarding the accident/incident

4 The correct extinguishing media is available for use at the operational site

5 Additional or specialist resources are available within specified response time


You must demonstrate that you can deploy resources to response to a variety ofaccidents/ incidents including:

• aircraft accident• spillage or leakage• domestic incident• major event requiring external services






K1,K2 U2, U3 K31 U5, U17

K5 U30 K36 U33

K7 U4, U15 K38 U33, U35

K8 U1,U2,U12,U19,U32, U39

K39 U33, U35, U36, U38

K25 U5, U17 K40 U33, U36,U38

K30 U5, U17 K49 U5, U25, U23


3/48 March 2000

Knowledge

K1 Capabilities and limitations of personal and operational equipment – see CAP RegulationsK2 Applicable CAA, Fire Service or other legislationK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK25 Own role requirements and expected standards of performanceK30 Capabilities and limitations of mobilising equipmentK31 Range and uses of operational appliances and equipmentK36 Requirements for operational readiness of vehiclesK38 Dimensions, tonnage limits and capabilities for fire fighting vehiclesK39 Implications of driving laden vehicles at inappropriate speedK40 Types of firefighting appliances and their capabilities and limitationsK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency

Orders)

Understanding

U1 How to apply practices that maximise the Health & Safety of self and others inthe workplace



in the workplaceU12 How to recognise a leak of potentially dangerous fuels or gasesU15 How to apply different types of extinguishing mediaU17 How to obtain water supply and other extinguishing mediaU19 How to limit damage to property and the environmentU25 How to use applicable alarm mobilising systems and equipmentU30 How to make and apply decisions based on systematic risk assessmentU33 How and when to use warning devices and systemsU32 How and when to apply emergency ordersU35 How to control laden and unladen vehicles at appropriate speed and in adverse

driving conditionsU36 How to anticipate events, control driving actions to and from emergenciesU38 How to site and operate firefighting appliancesU39 How to interpret and apply health & safety legislation


March 2000 3/49



1 Externally based emergency services are alerted in accordance with emergencyorders

2 Limits of authority are not exceeded prior to or during accident or incidentresponse

3 Full and accurate information on aerodrome topography is provided to otheragencies to facilitate emergency action

4 Assistance and standby support is provided as instructed

5 Communications are clear, accurate, relevant to objectives and priority of task.


You must demonstrate that you can liaise and co-operate with other agencies prior toand during aircraft accidents and aerodrome incidents, which may involve one of thefollowing hazards:

• fire• chemicals• radiation• biological• daylight and darkness• adverse weather conditions


Actual performance evidence is required on at least two occasions, one of which mayinvolve incidents requiring entry to buildings, or aerodrome installations. Simulations,with questioning and knowledge and understanding will be acceptable for theremainder of hazardous contexts.


3/50 March 2000




K2 U1, U39 K8 U2

K3 U5 K18 U18

K5 U21 K26 U26

K7 U13, U29 K49 U5, U25, U32, U48

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK18 The requirements of BA Control Officer at aircraft accidents and aerodrome

incidentsK26 Own contractual obligations of employment and limits of authorityK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency

Orders)

Understanding




U13 How to utilise fixed installationsU18 How to manage a BA control at a range of incidentsU21 How to apply safe person conceptU25 How to use applicable alarm mobilising systems and equipmentU26 How to maintain own currency of competence for your roleU29 How and when to isolate systems that may pose a threat to life and operationsU32 How and when to apply emergency ordersU39 How to interpret and apply health & safety legislationU48 Topography of aerodrome


March 2000 3/51

UNIT 5 MOBILISE RESOURCES TO RESPOND TO EMERGENCY









8 Casualty care






14 Hazardous materials








3/52 March 2000

UNIT 6SITE AND POSITION FIREFIGHTING VEHICLES AT ACCIDENT/INCIDENT SITE


This unit applies to all vehicles and vessels used for emergency operational responsewhich include operation of blue lights and two-tone warning devices. This unit isabout your ability to drive and site fire service vehicles at operational incidents and atnon-operational events. This includes the following key aspects:

• Vehicle warning devices• Topography of aerodrome and surrounding area• Dynamic risk assessment• Capabilities of vehicles• Consideration for other runway users


Communication i, ii, iii

Managing self i, ii, iii


Decision making i, ii

Team working i, iv

Initiative ii, iii, iv


In demonstrating competence within this unit your role will require you to drivevehicles to a variety of accidents/incidents, site and redeploy to meet the needs of theincidents and return the vehicle to the correct site for further use. You will useappropriate warning devices and ensure the security of the vehicle at all times.


Training modules will be relevant to the specific type of vehicle. Modules will providerelevant knowledge and understanding and practice experience to develop skills.


Element 6.1 Drive vehicle to accident/incident site

Element 6.2 Tactically deploy vehicle for operational activity

How you will be assessedAssessment will be by observation of actual work performance, review at debriefing andsimulation to cover evidence requirements. The certificate for this unit will specify thetypes of vehicles for which you have demonstrated competence. Questioning will beused to ensure specified knowledge and understanding is assessed.


March 2000 3/53



1 Vehicle is ready for immediate use and response to event.

2 Vehicle and crew arrives at correct location without damage, harm or loss ofequipment.

3 Aerodrome and runway regulations are not contravened.

4 Own skill and vehicle capabilities are not exceeded.

5 Factors affecting response to incident are confirmed with relevant person(s).

6 Route is planned and amended in response to local conditions.

7 Driving speed meets urgency of incident without loss of vehicle control.

8 The use of individual or combinations of warning devices is directly relevant tothe nature of the incident and type of vehicle.

9 Factors affecting vehicle roadworthiness, condition or potential claim from othersare recorded and reported.

10 Vehicle is returned to base by most direct route, within normal speed limit and ispositioned ready for required action.


You must demonstrate that you can drive vehicles to and from operational accidentsand incidents.

• daylight and darkness• on adverse terrain and in adverse weather conditions• siting on return to base for redeployment

You must demonstrate appropriate use of warning devices and systems en route to:

• aircraft accidents• aerodrome domestic incidents


3/54 March 2000


Actual performance evidence must be demonstrated over (a specified period of time)

• daylight and darkness• involving use of warning devices

Simulation and questioning is acceptable for the remainder of the specified range.




K5 U7 K40 U32, U33

K21 U2, U3 K38 U33, U35

K36 U37 K39 U33,U35, U36, U38

K37 U32, U33

Knowledge


K21 Risks and hazards of the workplace affecting people and the environmentK36 Requirements for operational readiness of vehiclesK37 Airfield topography and emergency access routesK38 Dimensions, tonnage limits and capabilities for fire fighting vehiclesK39 Implications of driving laden vehicles at inappropriate speedK40 Types of firefighting appliances and their capabilities and limitations

Understanding


U3 How to make and apply decisions based on dynamic risk assessmentU7 How to treat colleagues and members of the public with respect and

consideration, taking account of, and accepting, differenceU32 How and when to apply emergency ordersU33 How and when to use warning devices and systemsU35 How to control laden and unladen vehicles at appropriate speed and in adverse

driving conditionsU36 How to anticipate events, control driving actions to and from emergenciesU37 How to securely stow equipmentU38 How to site and operate firefighting appliance


March 2000 3/55



1 Positioning of vehicle maximises access to incident without undue risk to vehicleand crew.

2 Operational equipment is accessible for immediate use and at the closestpossible position to the incident.

3 Position of vehicle does not impede access to or progress of other operational oragency vehicles.

4 Vehicle is secure with unnecessary systems and devises disengaged, takingaccount of incident needs and local conditions.

5 The full complement of crew and equipment leaves the incident with the vehicle.

6 Defects and deficiencies to vehicle and deficiency of crew are confirmed,recorded and reported to relevant person prior to leaving the incident ground.

7 Operation of specialist appliances does not exceed capabilities of vehicleequipment or operator and results in achievement of objectives.


You must demonstrate that you can site and redeploy vehicles at operationalincidents.

• daylight and darkness• on adverse terrain and in adverse weather conditions

You must demonstrate that you can site vehicles at incidents involving:

• emergency accidents/incidents• hazardous substances


Actual performance evidence must be provided for siting of vehicles at:

• an emergency accident/incident

Simulation is required for the remaining incident type.


3/56 March 2000




K3 U5, U7 K37 U32, U35

K7 U14 K38 U35, U36, U38

K8 U1, U2, U30 K39 U35, U36, U38

K31 U36, U38

Knowledge

K3 Lines and methods of communication/reporting at accidents and incidentsK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK31 Range and uses of operational appliances and equipmentK37 Airfield topography and emergency access routesK38 Dimensions, tonnage limits and capabilities for fire fighting vehiclesK39 Implications of driving laden vehicles at inappropriate speed

Understanding





U14 How to handle and deliver resources in a safe and secure mannerU30 How to make and apply decisions based on systematic risk assessmentU32 How and when to apply emergency ordersU35 How to control laden and unladen vehicles at appropriate speed and in adverse

driving conditionsU36 How to anticipate events, control driving actions to and from emergenciesU38 How to site and operate firefighting appliances


March 2000 3/57

UNIT 6 SITE AND POSITION FIREFIGHTING VEHICLES ATACCIDENT/INCIDENT SITE









8 Casualty care








16 Maintaining Firefighting vehicles �






3/58 March 2000

UNIT 7COMMAND AND CONTROL RESOLUTION OF INCIDENT


This unit is about decisions and actions required to brief crews and allocateresponsibilities for resolution of accidents/incidents. It includes the following keyaspects:

• Allocating tasks to individuals• Decision making• Application of all available resources• Emergency orders


Communication ii, iv, v


Self development ii

Decision making i

Team working ii, iv

Leadership i, ii

Initiative ii


In demonstrating competence in this unit your role will require you to command andcontrol a variety of accident/incident responses.


You will develop your skills, knowledge and understanding through the relevanttraining modules and through workplace activity and development.


Element 7.1 Allocate tasks to individuals and teams

Element 7.2 Monitor progress and achievement of objectives


Assessment will be by observation and review of actual performance ataccidents/incidents. Questioning will be used to ensure specified knowledge andunderstanding is assessed.


March 2000 3/59



1 Accurate and complete information is obtained regarding the nature and locationof accident/incident.

2 Situation is accurately assessed and resources deployed to meet priorityobjectives.

3 Discrepancies in information provided are clarified and resolved immediately.

4 Initial tactical options are adapted to meet changing and developing situations.

5 Emergency Orders are actioned in accordance with specified procedures.

6 Individual and crew strengths and competencies are utilised to best effect toresolve the accident/incident.


You must demonstrate that you can allocate tasks to individuals and teams for avariety of events, this may include:

• aircraft accident• spillage or leakage• domestic incident• major event requiring external services






K2 U2, U3 K30 U5, U17

K5 U30 K31 U5, U17

K7 U4, U15 K36 U33

K8 U2 K49 U49

K25 U5, U17


3/60 March 2000

Knowledge

K2 Applicable CAA, Fire Service or other legislationK5 Roles, responsibilities and limits of authority of self; others and other agencies in


Orders)

Understanding



in the workplaceU15 How to supply different types of extinguishing mediaU17 How to obtain water supply and other extinguishing media.U30 How to make and apply decisions based on systematic risk assessmentU33 How and when to use warning devices and systemsU49 How to test and use systems for detection, suppression and alarm


March 2000 3/61



1 The correct appliances and equipment are deployed and redeployed at thecorrect locations.

2 Updated information is correctly assimilated and confirmed.

3 Communication links with operational control are fully maintained.

4 The correct extinguishing media and sufficient crew are available for use at theoperational site.

5 Additional or specialist resources are available within specified response time.

6 The accident/incident is resolved with minimum risk or injury.

7 Salvage operations are instigated.


You must demonstrate that you can monitor progress and achievement of objectivesat accidents/incidents involving:

• aircraft• spillage or leakage• domestic incident• major event requiring external services




3/62 March 2000




K2 U2, U3 K30 U5, U17

K3 U5

K5 U30 K31 U5, U17

K7 U4, U15

K8 U2

K18 U2, U5, U30

K25 U5

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK10 Methods of controlling and extinguishing firesK18 The requirements of BA Control Officer at aircraft accidents and aerodrome

incidentsK25 Own role requirements and expected standards of performanceK30 Capabilities and limitations of mobilising equipmentK31 Range and uses of operational appliances and equipment

Understanding



in the workplaceU15 How to supply different types of extinguishing mediaU30 How to make and apply decisions based on systematic risk assessment


March 2000 3/63

UNIT 7 COMMAND AND CONTROL RESOLUTION OF INCIDENT

Modules to be drawn from Command and Control some examples are:


1. Leadership �

2. Effective Communications �

3. Teamworking and motivation �

4. Planning �

5. Informal Discipline and Supervision �

6. Health, Safety & Risk Management �

7. Operational Command & Control �

8. Training �

9. Problem Solving �


3/64 March 2000

UNIT 8CONTAIN AND CONTROL SPILLAGE OR RELEASE OF HAZARDOUS SUBSTANCES


This unit is about decisions and action required identifying and taking action toresolve events, which are defined at ‘incidents involving hazardous substances,which require control and action to minimise damage or risk’. This includes thefollowing key aspects:

• Dynamic risk assessment• Identification of hazardous substances• Effects on environment, people and property• Knowledge of decontamination techniques


Communication ii, iv v


Self development ii, iii

Decision making i

Team working ii, iv

Initiative ii


In demonstrating competence in this unit, your role will require you to accuratelyidentify types and quantities of hazardous substances and their emergency actioncodes; to communicate clearly all relevant information to enable the correct course ofaction to be taken; to assist with risk control measures that are implemented. It willrequire you to confirm objectives with the relevant operational commander. It willalso confirm your ability to communicate your progress, environmental conditions,hazards/risks and achievements with colleagues, the responsible officer and otheragencies.




March 2000 3/65


Element 8.1 Manage hazardous substances within affected area to minimise effects topeople, property and the environment

Element 8.2 Assist with decontamination of people and property affected by hazardoussubstances




3/66 March 2000

Element 8.1 Manage hazardous substances within affected area to minimiseeffects to people, property and the environment


1 Accurate identification of hazardous substances is confirmed with relevantperson prior to action being taken.

2 Personal Protective Equipment is selected and used to meet established risk(s).

3 Access and egress is consistently maintained through dynamic assessment.

4 Factors influencing the successful resolution of the incident are continuallymonitored.

5 Actions are modified to meet changing demands of the incident.

6 Substance is contained within the specified area minimising risk to life, propertyand the environment.

7 Contaminated casualties are provided with emergency first aid or directed to thelocation for decontamination.

8 Containment objectives and risk(s) are clearly understood and confirmed prior toaction being taken.

9 Records of hazardous substances are accurate, complete and available toauthorised people.


You must demonstrate that you can manage hazardous substances to contain andcontrol hazards in the following contexts:

• fuel leakage• chemical• biological• radiation


Actual performance evidence is desirable for at least one event. Simulation andquestioning is acceptable for the remainder.


March 2000 3/67

Element 8.1 Manage hazardous substances within affected area to minimiseeffects to people, property and the environment



K1,K2 U4 K13,K15 U19

K3 U5 K27 U19, U24, U40

K5 U7 K28 U24

K7 U4 K29 U21, U29

K8 U1,U2,U3

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK13 Importance and methods of limiting damage to property and the environmentK15 Methods of preventing ignition or spread of fireK27 Methods of control and containment of hazardous substancesK28 Labelling and storage signs for hazardous substances.K29 Decontamination methods and types of decontamination agent

Understanding





consideration, taking account of, and accepting, differenceU19 How to limit damage to property and the environmentU21 How to apply safe person conceptU24 How to recognise and interpret information and labeling on hazardous

substancesU29 How and when to isolate systems that may pose a threat to life and operationsU40 How to interpret aircraft emergency diagrams and information cards


3/68 March 2000

Element 8.2 Assist with decontamination of people and property affected byhazardous substances


1 Objectives and risks are clearly understood and confirmed prior to action beingtaken.

2 Access and egress is controlled to ensure effective decontamination.

3 Contaminated people are supported with compassion and understanding.

4 The decontamination process is completed avoiding further distress.

5 People requiring medical attention are referred to the relevant person.

6 Records of contamination/decontamination activities and persons involved areaccurate, complete and available to authorised persons.

7 Removable contaminated items are labeled for cleaning or disposal.

8 Arrangements for decontamination or removal of all other contaminated itemsare confirmed with relevant person.

9 Decontaminated items are returned to their correct location and deficienciesrecorded.


You must demonstrate that you can work with a team to decontaminate people andproperty in the following contexts:

• fuel leakage• biological• chemical• radiation


Evidence from simulation or questioning will be acceptable for this element.


March 2000 3/69

Element 8.2 Assist with decontamination of people and property affected byhazardous substances



K1 U4 K8 U1, U2, U3

K3 U5, U8 K13 U19

K5 U7 K29 U4

K7 U4 K27 U1, U19

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK13 Importance and methods of limiting damage to property and the environmentK27 Methods of control and containment of hazardous substancesK29 Decontamination methods and types of decontamination agent

Understanding





consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed peopleU19 How to limit damage to property and the environment


3/70 March 2000

UNIT 8 CONTAIN AND CONTROL SPILLAGE OR LEAK OF HAZARDOUSSUBSTANCES









8 Casualty care �

9 Legislative powers













March 2000 3/71

UNIT 9DEVELOP SELF AND OTHERS TO IMPROVE PERFORMANCE


This unit is about your role in developing yourself and colleagues in the workplace. Itincludes the following key aspects:

• Working to objectives• Identifying development needs• Providing relevant development• Confirming understanding and outcomes of learning• Giving constructive feedback• Managing risk



Managing self i, ii, iii, iv


Decision making i, iii

Team working i, ii, iii, iv

Initiative i, ii, iii


In demonstrating competence within this unit your role will require you to actively supportthe development of colleagues and yourself, taking account of opportunities to developand maintain currency of competence. You will complete development records, trainingplans, and report on development needs outside of your own area of responsibility.


Training modules are based on standards of performance for your role. By referring tothe specified standards you will be able to take responsibility for maintaining anddeveloping your own performance to the required standard for workplace assessment.


Element 9.1 Support development of teams and individuals

Element 9.2 Develop self to improve performance


Assessment will be by observation and review of actual performance, simulation, roleplay and review of personal performance and development records. Questioning willbe used to ensure specified knowledge and understanding is assessed.


3/72 March 2000



1 Instructions are given to learner(s) are clear and take account of current level ofcompetence.

2 Learner(s) actions are supported to ensure that the acceptable level of risk is notexceeded.

3 Information and instruction is accurately and directly relevant to context andobjectives.

4 Information and instruction is based on current systems of operation and withinown level of competence.

5 Learner(s) understanding is confirmed prior to their taking action.

6 Result of action is confirmed with learner(s) and their line manager at theearliest opportunity.

7 Learning points are reviewed through constructive feedback.

8 Where learner(s) actions create a risk critical condition, immediate action istaken to reduce or remove the risk.


You must demonstrate that you can actively support the development of individualsand teams in the following contexts:

• at accidents and incidents• during internal and external maintenance activities• at training events• planned• on request

and for

• probationers• colleagues


Actual performance evidence is required for:

• at least one incident• at least one training event• plus one other context.


March 2000 3/73




K3 U5, U7 K22 U7

K5 U7, U22 K24 U7

K8 U1, U2 K25 U22

K11 U7 K43 U42, U43

K21 U1, U2, U3

Knowledge


the workplaceK8 Risks and hazards of incident/accident ground and the workplaceK11 Social, cultural and individual differencesK21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK25 Own role requirements and expected standards of performanceK43 Types and methods of presentation of information to individuals and groups

Understanding



U3 How to make and apply decisions based on dynamic risk assessmentU5 How to communicate clearly with colleagues, line managers, and other agencies


consideration, taking account of, and accepting, differenceU22 How to make a positive contribution to effective teamworkU42 How to present information to individuals and groupsU43 How to use tools for validating learning events


3/74 March 2000



1 Constructive feedback is actively sought, positively accepted and applied toimprove performance.

2 Contributions to briefing/debriefing are constructive, supportive and clearly relateto critical aspects of performance of self and others.

3 Shortfalls in own knowledge, skill and performance are monitored and identifiedto relevant person.

4 Authorised people take responsibility for ensuring that development records arecomplete, accurate, current and accessible.

5 Responsibility is taken to maintain currency of competence to meet rolerequirements.

6 Opportunities to develop own skills, knowledge and performance are takenwhenever possible, without detriment to operational duties or responsibilities.


You must demonstrate that you can develop yourself by the following means:

• actively seeking constructive feedback• contributing to briefings and debriefings• reporting your own development needs• taking opportunities to develop and maintain currency of competence• maintaining your record of development


Assessment will be by observation of contribution to briefings, review of records andquestioning.


March 2000 3/75




K5 U7, U22 K24 U7

K21 U21 K25 U23, U26

K22 U7, U22 K33 U28

K23 U21 K34 U27

Knowledge


K21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK23 Health and Safety policies and procedures and their applicationK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK25 Own role requirements and expected standards of performanceK33 Methods of ensuring self developmentK34 Opportunities available for self development.

Understanding


U21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU23 How to manage own mental and physical fitness levelsU26 How to maintain own currency of competence for your roleU27 How to recognise/identify and action own development needsU28 How to recognise and action development needs of others


3/76 March 2000

UNIT 9 DEVELOP SELF AND OTHERS TO IMPROVE PERFORMANCE




3 Dynamic risk assessment





8 Casualty care














March 2000 3/77

UNIT 10PLAN AND ALLOCATE RESOURCES TO ANTICIPATE AND RESPOND TO

OPERATIONAL NEEDS


This unit is about decisions and actions required planning and utilising resources. Itincludes the following key aspects:

• Planning for people, physical and financial resources• Allocating tasks to individuals• Decision making• Application of all available resources• Emergency orders


Communication ii, iv v


Self development ii

Decision making i

Team working ii, iv

Leadership i, ii

Initiative ii


In demonstrating competence within this unit your role will require you to plan andallocate a range of resources to meet operational demands.


You will develop your skills, knowledge and understanding through the relevanttraining modules and through workplace activity and development.


Element 10.1 Plan for future resource needs

Element 10.2 Allocate crew responsibilities for station and aerodrome activities

How you will be assessedAssessment will be by observation and review of actual performance ataccidents/incidents. Questioning will be used to ensure specified knowledge andunderstanding is assessed.


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1 Plans detail requirements against actual and potential resource needs.

2 Plans produced in agreed format and are available to authorised personnel byagreed deadlines.

3 Plans take account of all changes, which are relevant to the operational siteincluding any policy, legislative or licensing requirements.

4 Plans are realistic, clear and focused on key objectives.

5 Request for additional resources are accompanied by clear and logicaljustification for resource needs.


You must demonstrate that you can plan for future resource needs. This will includeall resources under your control, which may be:

• people• finance• equipment• appliances• premises


Performance evidence must be provided for planning across all resources for whichyou have responsibility. Assessment will be by review of the plans you produce andquestioning.


March 2000 3/79




K1 U2 K26 U26, U27

K2 U1 K30 U40, U49

K5 U26 K31 U40, U49

K16 U15, U16, U17 K45 U30

K23 U1

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service or other legislationK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK16 Methods, types and purposes of extinguishing mediaK23 Health and Safety policies and procedures and their applicationK26 Own contractual obligations of employment and limits of authorityK30 Capabilities and limitations of mobilising equipmentK31 Range and uses of operational appliances and equipmentK45 Maintenance and testing requirements of all operational and support equipment

Understanding



U15 How to supply different types of extinguishing mediaU16 How to maintain extinguishing media and associated equipmentU17 How to obtain water supply and other extinguishing media.U26 How to maintain own currency of competence for your roleU27 How to recognise/identify and action own development needsU30 How to make and apply decisions based on systematic risk assessmentU40 How to interpret aircraft emergency diagrams and information cardsU49 How to test and use systems for detection, suppression and alarm


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1 Duty rostas are available for use by crews.

2 Individuals are aware of their own responsibilities and roles during duty.

3 Individuals and crew are able to respond immediately to any mobilising eventwithout confusion or conflict.

4 The correct extinguishing media and sufficient crew are available for use at theoperational site.

5 Additional or specialist resources are available within specified response time.

6 All accidents and incidents are dealt with within the expected response time.


You must demonstrate that you can allocate crew responsibilities to ensure thatresponse times are maintained and all accidents/incidents are dealt with in correctresponse time. This includes:

• individual responsibilities• crew responsibilities• accident/incident response• station duties






K2 U2, U3 K30 U5, U17

K5 U30 K31 U5, U17

K7 U4, U15 K36 U33

K8 U1,U2 K49 U49

K25 U5, U17


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Knowledge



Orders)

Understanding




in the workplaceU15 How to supply different types of extinguishing mediaU17 How to obtain water supply and other extinguishing media.U30 How to make and apply decisions based on systematic risk assessmentU33 How and when to use warning devices and systemsU49 How to test and use systems for detection, suppression and alarm


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UNIT 10PLAN AND ALLOCATE RESOURCES TO ANTICIPATE AND RESPOND TO

OPERATIONAL NEEDS

Modules for this unit be drawn from Management Development/Command andControl some examples are:


1 Leadership �

2 Effective Communications �

3 Teamworking and motivation �

4 Planning �

5 Informal Discipline and Supervision �

6 Health, Safety & Risk Management �

7 Operational Command & Control and Management �

8 Self Development and the Manager �

9 Continuous Professional Development in the Workplace �

10 Training �

11 Managing People �

12 Management of Resources �

13 Managing Information �


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UNIT 11TAKE RESPONSIBILITY FOR EFFECTIVE PERSONAL PERFORMANCE


This unit is about your ability to manage your work performance, workingrelationships and personal fitness. This includes key aspects of:

• Managing your work performance and working environment• Identifying personal, mental and physical capabilities• Treating people fairly• Ensuring safety in your working environment for self and others• Presenting a positive image to public, colleagues and external agencies• Challenging unacceptable behaviours• Being proactive in identifying service delivery improvements• Being responsive to change


Communication ii, iv, iv

Managing self i, iii


Decision making i

Team working i, ii, iii, iv

Initiative i, iv


In demonstrating competence within this unit, your role will require you to actresponsibly by maintaining personal level of fitness to meet role requirements. Inmaintaining and improving your own level of competence; you will also be required todemonstrate consistent action to ensure safety in your working environment, andmanagement of resources within your area of responsibility. You will also confirmyour ability to present a positive image of the service to all external contacts and tomaintain constructive working relationships.


Training modules are based on standards of performance for your role. By referringto the specified standards you will be able to take responsibility for maintaining anddeveloping your own performance to the required standard for workplaceassessment.


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Element 11.1 Take responsibility for personal performance at accidents/incidents

Element 11.2 Maintain constructive working relationships with colleagues and externalagencies


Assessment will be by observation and review of actual performance, simulation,role-play and review of personal performance and development records. Questioningwill be used to ensure specified knowledge and understanding is assessed.


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Element 11.1 Take responsibility for personal performance ataccidents/incidents


1 Personal fitness is maintained at a level to meet operational needs.

2 Resources are replaced in their correct location after use.

3 Physical and mental capabilities are not exceeded.

4 Faults and defects in equipment are accurately identified and the relevantperson informed.

5 Limits of authority and responsibility are not exceeded.

6 Personal actions do not exceed current level of competence.

7 Potential improvements to service delivery are recommended to relevant person.


You must demonstrate that you can take responsibility for your own performance inthe workplace, to include:

• all types of accidents/incidents which you attend• all types of training, exercises and simulation• all types of community events• all types of maintenance work


Actual performance evidence is required. Assessment will be by:

• review of performance at incidents• completed documentation for equipment.


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Element 11.1 Take responsibility for personal performance ataccidents/incidents



K1 U4 K7 U4

K3 U5, U7 K8 U1, U2, U3

K5 U7, U22, U23

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK3 Lines and methods of communication/reporting at accidents and incidentsK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplace

Understanding





consideration, taking account of, and accepting, differenceU22 How to make a positive contribution to effective teamworkU23 How to manage own mental and physical fitness levels


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Element 11.2 Maintain constructive working relationships with colleagues andexternal agencies


1 Conflict is minimised and resolved with tact, diplomacy and support.

2 Power, authority and influence are used constructively to manage diversity andmeet common objectives.

3 Information exchange is within limits of authority and does not breachconfidentiality.

4 Contact with external agencies is co-operative and focused on achieving jointgoals and priorities.

5 Contact with the public is positive and supportive.

6 Where action by member(s) of the public or others presents a threat to safety orconflicts with objectives, assertive action is taken to resolve the situation and therelevant line manager is informed immediately.


You must demonstrate that you can maintain constructive working relationships in avariety of contexts, to include:

• incidents• requests for mobilisation• requests for information – face to face/telephone• within watch, station and service


Actual performance evidence is required across all contexts on a continuous basis.


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Element 11.2 Maintain constructive working relationships with colleagues andexternal agencies



K3 U5, U7, U8 K11 U7, U8

K5 U7 K24

K8 U1, U2, U3

Knowledge


the workplaceK8 Risks and hazards of incident/accident ground and the workplaceK11 Social, cultural and individual differencesK24 Anti-discrimination and equal opportunities policies and procedures and their

application

Understanding



U3 How to make and apply decisions based on dynamic risk assessmentU5 How to communicate clearly with colleagues, line managers, and other agencies


consideration, taking account of, and accepting, differenceU8 How to recognise and deal with distressed people


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UNIT 11 TAKE RESPONSIBILITY FOR EFFECTIVE PERSONAL PERFORMANCE




3 Dynamic risk assessment





8 Casualty care

9 Legislative powers




13 Personal Development �









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UNIT 12INFORM AND EDUCATE THE COMMUNITY TO IMPROVE

AWARENESS OF SAFETY MATTERS


This unit is about advising the public on general safety matters through demonstrations,promotional events and on request. This includes the following key aspects:

• Encouraging and obtaining support from the local community• Awareness of national trends campaigns and effect on local community• Systematic risk assessment• Make up of local community



Managing self iii


Decision making i, ii

Team working i

Present positive image ii, iii

Initiative ii, v


In demonstrating competence within this unit, your role will require you to supplyaccurate information and advice on request to the community to improve theirawareness of safety and environmental matters in the home, at work and in theenvironment.


Developments within Fire Safety and national policy will provide training anddevelopment to expand community contact in respect of this unit. You will continue todevelop your knowledge and skills through this training and workplace developmentand experience.


Element 12.1 Advise the public on safety matters on request

Element 12.2 Provide learning through demonstration or promotional event


Assessment will be by observation of advisory and demonstration activities and byquestioning. Questioning will be used to ensure specified knowledge andunderstanding is assessed.


March 2000 3/91

Element 12.1 Advise general public on safety matters on request


1 Details of request confirmed through active listening.

2 Action taken to respond to request meets specified need(s).

3 Advice provided is accurate, within own limits of authority and reflects authority’sgoals and objectives for safety.

4 Common understanding is confirmed for each communication.

5 Where available, supplementary information is provided or person is directed torelevant authority.

6 Contact with people is positive, supportive, constructive and relevant to urgencyof request.

7 Relevant documentation is complete, accurate, legible in the agreed format andavailable to authorised people.


You must demonstrate that you can advise the general public on safety matters onrequest.

Assessment will be by observation and questioning of actual performance on acontinual basis and by the examination of documents and records.


Performance evidence for this unit should be collected from real workplace activitiessupported by other forms of evidence as required by your Aerodrome.

You must demonstrate that you can advise the public on safety matters on requestand that you can provide learning at a range of local events.


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Element 12.1 Advise general public on safety matters on request



K2 U39 K22 U7

K5 U5, U7 K24 U7

K7 U44 K26 U7

K11 U7

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK11 Social, cultural and individual differencesK22 The importance of challenging unacceptable behaviourK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK26 Own contractual obligations of employment and limits of authority

Understanding



U39 How to interpret and apply health & safety legislationU44 How to supply correct information for CAA Inspections (Civil Aviation

Publications)


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Element 12.2 Facilitate learning through demonstration and instruction


1 A full risk assessment of location target audience, equipment/activity is completeprior to event.

2 Difficulties or risks occurring during the event are resolved with relevant degreeof urgency.

3 Outcomes of events are validated through feedback from target audience.

4 Aims and objectives of activities meet specified needs and are consistent withthe goals and objectives of the authority.

5 Questions are acknowledged and accurate responses are provided during theevent.

6 Where audience actions pose actual or potential risk to self or others, immediateaction is taken to reduce or remove the risk.

7 Equipment and resources are returned to the correct location and are secureand ready for further use.

8 Defects and deficiencies in equipment and resources are recorded and reportedto relevant authority.

9 Relevant documentation is complete, accurate, legible and available toauthorised people.


Assessment will be by observation and questioning of actual events performance ona continual basis.


Evidence from at least 2 different demonstrations, covering a small and large group.It is expected that demonstrations will normally take place with small or medium sizedgroups (e.g. 4 to 10 people).

Simulation would not be considered appropriate for this element.


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Element 12.2 Facilitate learning through demonstration and instruction



K2 U1, U2 K23 U7

K5 U3, U7 K24 U7

K7 U14, U21 K26 U7

K11 U7 K32 U42

K21 U2, U30 K43 U42

K22 U7 K44 U42

Knowledge


the workplaceK7 Potential locations, access and availability of resourcesK11 Social, cultural and individual differencesK21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK23 Health and Safety policies and procedures and their applicationK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK26 Own contractual obligations of employment and limits of authorityK32 Methods of providing support and development to othersK43 Types and methods of presentation of information to individuals and groupsK44 Types of tools for validating learning events

Understanding



U3 How to make and apply decisions based on dynamic risk assessmentU7 How to treat colleagues and members of the public with respect and

consideration, taking account of, and accepting, differenceU14 How to handle and deliver resources in a safe and secure mannerU21 How to apply safe person conceptU30 How to make and apply decisions based on systematic risk assessmentU42 How to present information to individuals and groups


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5 PERSONAL SKILLS ‘BANK’

The critical behaviour/attitude aspects of competent performance are:

– recorded against each unit (see section 4 of Part 3)

– drawn from a ‘bank’ of relevant personal skills

A ‘bank’ of personal skills follows.

This bank of personal skills is a valuable tool for designers of training.


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5.1 Personal Skills – Master Reference(Critical aspects selected for each unit)

1 Communication

(i) verbal and non verbal communication is clear

(ii) information exchanged is accurate

(iii) communication is relevant to task and priority/urgency

(iv) adopts a positive approach

(v) provides constructive feedback and proposal

2 Managing self in work context

(i) manages time effectively

(ii) accountable for own actions

(iii) takes responsibility for work

(iv) action and behaviour under stress remains calm, controlled and focused onobjectives

3 Self development

(i) seeks feedback from others

(ii) avoids bias in contact with others

(iii) learns from own experience and that of others

4 Decision-making

(i) takes decisions which are relevant, realistic to the situations and objectives

(ii) based on sound risk analysis

(iii) maintains focus on objectives

5 Team working

(i) co-operative and sensitive to team needs

(ii) shares experience and information

(iii) provides feedback to improve performance

(iv) commitment and contribution to team objectives

6 Leadership

(i) leads by example

(ii) treats people fairly and ethically

(iii) maintains control under stress


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7 Initiative

(i) offers solutions not problems

(ii) action is calculated on dynamic risk assessment

(iii) takes opportunities to offer alternative courses of action

(iv) provides solution to meet a specified risk


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6 KNOWLEDGE AND UNDERSTANDING ‘BANK’

As the same aspects of Knowledge and Understanding are relevant to different unitsof competence – in different combinations – the use of a central ‘bank’ from which todraw can serve several purposes e.g:

– a main reference point for assessors

– a main reference point for training designers

Critical items from this ‘bank’ are identified for each element of competence.


March 2000 3/99

6.1 Knowledge and Understanding – Master Reference

The following bank of knowledge and understanding statements are cross mapped tounits and elements.

Knowledge

K1 Capabilities and limitations of personal and operational equipmentK2 Applicable CAA, Fire Service, or other legislationK3 Lines and methods of communication/reporting at accidents and incidentsK4 Types of evidence used for investigation and its importanceK5 Roles, responsibilities and limits of authority of self; others and other agencies in

the workplaceK6 Immediate medical care including resuscitation methods and equipmentK7 Potential locations, access and availability of resourcesK8 Risks and hazards of incident/accident ground and the workplaceK9 Relevant search procedures at aircraft accidents/incidentsK10 Methods of controlling and extinguishing firesK11 Social, cultural and individual differencesK12 Protocols determining the status and removal of the deceasedK13 Importance and methods of limiting damage to property and the environmentK14 Interactions between combustible materialsK15 Methods of preventing ignition or spread of fireK16 Methods, types and purposes of extinguishing mediaK17 The maintenance requirements of extinguishing media and equipmentK18 The requirements of BA Control Officer at aircraft accidents and aerodrome

incidentsK19 Methods employed in effecting entry to aircraftK20 Methods employed to effect entry to other aerodrome facilitiesK21 Risks and hazards of the workplace affecting people and the environmentK22 The importance of challenging unacceptable behaviourK23 Health and Safety policies and procedures and their applicationK24 Anti-discrimination and equal opportunities policies and procedures and their

applicationK25 Own role requirements and expected standards of performanceK26 Own contractual obligations of employment and limits of authorityK27 Methods of control and containment of hazardous substancesK28 Labelling and storage signs for hazardous substancesK29 Decontamination methods and types of decontamination agentK30 Capabilities and limitations of mobilising equipmentK31 Range and uses of operational appliances and equipmentK32 Methods of providing support and development to othersK33 Methods of ensuring self developmentK34 Opportunities available for self-development.K35 Systems and fixed installations which need to be inspected for the purpose of

operations


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K36 Requirements for operational readiness of vehiclesK37 Airfield topography and emergency access routesK38 Dimensions, tonnage limits and capabilities for fire fighting vehiclesK39 Implications of driving laden vehicles at inappropriate speedK40 Types of firefighting appliances and their capabilities and limitationsK41 Legislation, policy and procedures relating to inspection and testing of

appliances and equipmentK42 Aims, goals, and objectives on safety mattersK43 Types and methods of presentation of information to individuals and groupsK44 Types of tools for validating learning eventsK45 Maintenance and testing requirements of all operational and support equipmentK46 What constitutes controlled burningK47 Record systems and their useK48 Methods and techniques for managing stressK49 Arrangements for alerting the Rescue and Firefighting Service (Emergency

Orders)

Understanding






and casualty handling techniquesU10 How to effect entry to aircraftU11 How to differentiate between fires which should or should not be immediately

extinguishedU12 How to recognise a leak of potentially dangerous fuels or gasesU13 How to utilise fixed installationsU14 How to handle and deliver resources in a safe and secure mannerU15 How to apply different types of extinguishing mediaU16 How to maintain extinguishing media and associated equipmentU17 How to obtain water supply and other extinguishing media.U18 How to manage a BA control at a range of incidentsU19 How to limit damage to property and the environmentU20 How to record information regarding commitment of BA crews and their current

status


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U21 How to apply safe person conceptU22 How to make a positive contribution to effective teamworkU23 How to manage own mental and physical fitness levelsU24 How to recognise and interpret information and labelling on hazardous

substancesU25 How to use applicable alarm mobilising systems and equipmentU26 How to maintain own currency of competence for your roleU27 How to recognise/identify and action own development needsU28 How to recognise and action development needs of othersU29 How and when to isolate systems that may pose a threat to life and operationsU30 How to make and apply decisions based on systematic risk assessmentU31 How to undertake routine maintenance of vehiclesU32 How and when to apply emergency ordersU33 How and when to use warning devices and systemsU34 How to report accidents, damage and defects involving firefighting vehiclesU35 How to control laden and unladen vehicles at appropriate speed and in adverse

driving conditionsU36 How to anticipate events, control driving actions to and from emergenciesU37 How to securely stow equipmentU38 How to site and operate firefighting appliancesU39 How to interpret and apply health & safety legislationU40 How to interpret aircraft emergency diagrams and information cardsU41 How to plan and prioritise work in response to work demandsU42 How to present information to individuals and groupsU43 How to use tools for validating learning eventsU44 How to supply correct information for CAA Inspections (Civil Aviation

Publications)U45 How to test and maintain operational equipmentU46 How to identify controlled burningU47 How to recognise signs and symptoms of stressU48 Topography of aerodromeU49 How to test and use systems for detection, suppression and alarm


3/102 March 2000

CAP 699 Standards for the Competence of Rescue and Firefighting...

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