Candice Renee Morgan

Home: (773) 876-7456Email: c_rmorgan@hotmail.com

EDUCATION:Dillard University, AD- Mass Communications/Sociology, Criminal Justice

PROFESSIONAL BACKGROUND:DHR INTERNATIONAL 2014 – PRESENT Chicago, IL

Administrative Assistant / Receptionist Home Office

Receptionist and Office Manager responsibilities.Ensure daily upkeep for guests and staff.Consult with Executives regularly to determine schedules, enter expenses, and coordinate travel and meals for over fifty employees.Enter expenses for Executives and office staff.Greet clients and maintain professional atmosphere for guest.Assist the Executive Assistant of the CEO in daily office duties and coverage of EA duties during vacations.Format resumes and presentations.Bind presentations.Coordinate between the CARA program and DHR, scheduling Executives for mock interviews.

HOOTERS MANAGEMENT 2008 – 2014Chicago, IL

Corporate File AuditorCorporate InstructorClassroom InstructorBar Instructor

Ensured adherence to agency policies and procedures throughout the Chicago land area stores.Safeguarded company assets.Helped to verify the accuracy and reliability of employee data.Developed productive revisions to the professional training program. Established and executed cutting-edge procedures to reduce learning curve of new staff.Trained over 100 Hooters wait/ bar staff.Assisted in the opening of two new stores.Developed and implemented new training procedures.Over 8 years’ experience in exceptional customer service.

THE ATLANTA JOURNAL & CONSTITUTION 2003 – 2007Atlanta, GA

Advertising Representative / Executive Assistant Regional Territory Advertising

Supported outside Account Executives Including 2007’s Salesperson of the Year.Identified and qualified customers with up-sell revenue generation for the AJC.Processed product orders.Coordinated with ad creative and customer billing as required.Achieved expertise in newspaper advertising policies and procedures.Evaluated product offering against customer needs, budgets and competitors offers.Utilized Salesforce® to manage day to day sales process.Consistently exceeded management defined activity, revenue and sales goals.

POSITIVE CHANGES, INC 2001 – 2003 Marietta, GA

Office Manager / HR Team Member

Developed and implemented office procedural guidelines.Coordinated travel arrangements for Executive staff.Recruited, hired and trained new employeesMaintained all policies and procedures were followed as written Managed incoming calls, mail distribution, supplies and equipment maintenance.Prepared and maintained employee payroll system including attendance records. Assisted over 200 clients.

SAM’S CLUB 1998 – 2001Marietta, GA

Front End SupervisorHuman Resources Team Member

Provided Direct Supervision of 20+ Cashier Staff Effectively Developed Weekly Staff Schedules to Meet Customer Demand Maintained Individual Employee Time and Attendance Records Managed Escalated Issues Pertaining to Customer Returns and ExchangesAudit Team Member

ADDITIONAL SKILLS: MS Office Suite Including Power Point, Word, Excel, Outlook, Salesforce, Spectra Soft, Goldmine, Peachtree Accounting, Lotus, Ettach (expense management system), Paycor, File Finder