Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice...

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Cancer Claims in Cancer Claims in Long Term Care Insurance Long Term Care Insurance Should we be concerned? Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group, Inc. Long Term Care International Forum, May 2007

Transcript of Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice...

Page 1: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims inCancer Claims inLong Term Care InsuranceLong Term Care Insurance

Should we be concerned?Should we be concerned?

Stephen K. Holland, MDSenior Vice President & Medical

DirectorLong Term Care Group, Inc.

Long Term Care International Forum, May 2007

Page 2: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCI Cancer Claims - Should we be LTCI Cancer Claims - Should we be ConcernedConcerned??

AgendaAgenda Amen to underwriting

How common are LTCI Cancer claims?

Compression of Morbidity

Claims experience

Can Cancer Claims be managed?

Conclusions

Page 3: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims in Long Term Care Insurance

Cancer can be Successfully Underwritten

Page 4: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

0.45

All Claims All Claims w/Cancer at UW

Cancer Claims w/history of Cancer

History of Cancer as a LTCI Risk Factor

Cancer Claims per 1000 Covered MonthsUnderwrittenUnderwritten

Based upon 12 years of Claims ExperienceLTCG Claims Experience: CancerLTCG Claims Experience: Cancer

Page 5: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

History of Cancer as a LTCI Risk History of Cancer as a LTCI Risk FactorFactor

Cancer Claims per 1000 Covered Months

0.00

0.20

0.40

0.60

0.80

1.00

1.20

All Claims w/history of

Breast Cancer

Cancer Claimsw/ Breast CA

at UW

All Claims w/history ofProstateCancer

Cancer Claimsw/ ProstateCA at UW

Based upon 12 years of Claims ExperienceLTCG Claims Experience: CancerLTCG Claims Experience: Cancer

UnderwrittenUnderwritten

Page 6: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims in Long Term Care Insurance

Cancer will be a Common Claimed Event

Page 7: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Incidence Rates*, All Sites Cancer Incidence Rates*, All Sites Combined Combined

All Races, 1975-2002All Races, 1975-2002

*Age-adjusted to the 2000 US standard population and adjusted for delay in reporting.Source: Surveillance, Epidemiology, and End Results Program, 1973-2002, Division of Cancer Control and

Population Sciences, National Cancer Institute, 2005.

0

100

200

300

400

500

600

700

1975 1978 1981 1984 1987 1990 1993 1996 1999 2002

Both Both SexesSexes

MenMen

WomenWomen

Rate Per 100,000Rate Per 100,000

Page 8: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Source: NCHS and NHLBI 2004

Dea

ths

Dea

ths

All Ages

<85

85+

Leading Causes of Death: Both Sexes (United States: 2004)

Page 9: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer and DisabilityCancer and Disability

Overall cost of Cancer: $206.3 billionOverall cost of Cancer: $206.3 billion

$72.9 billion for direct medical care

$17.9 billion in lost productivity due to illness

$110.2 billion in lost productivity due to death

Greater recovery – return to work after LT Greater recovery – return to work after LT

disabilitydisability

Breast cancer: 14% increase

Colon cancer: 24% increase

Prostate Cancer: 36% increase

Page 10: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer and DisabilityCancer and Disability

UNUM Long Term Disability ClaimsUNUM Long Term Disability Claims

1.1. Cancer Cancer 12.1%12.1%

2.2. Complications of pregnancyComplications of pregnancy 11.7%11.7%

3.3. Joint/muscle/connective tissueJoint/muscle/connective tissue 10.1%10.1%

4.4. Back InjuriesBack Injuries 8.1%8.1%

5.5. Cardiovascular diseaseCardiovascular disease 8.0%8.0%

Unum Corporate Disability Data Base, 2006

Page 11: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Carrier A LTCI Claims Experience

(60,000+ Insureds)

Most frequent paid claimed events*1. Dementia, Cognitive Impairment 32.5%2. Cancer 21.1%3. Cardiovascular, CHF, Stroke, etc. 16.0%4. Neurological Disorders 8.9%5. Musculoskeletal Disorders 6.8%6. Fractures 4.6%7. Respiratory disease 3.0%8. Trauma 2.5%

Carrier A LTCI Claims Data Base Carrier A LTCI Claims Data Base 4/20074/2007

*Accounts for 95.4% of Paid Claims

Page 12: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Carrier A LTCI Claims Experience

Average Paid per Claim1. Dementia, Cognitive Impairment$53,1532. Respiratory disease $31,037 3. Cardiovascular, CHF, Stroke, etc.$28,5174. Neurological Disorders $27,9605. Trauma $21,0756. Musculoskeletal Disorders $8,3087. Fractures $8,7758. Cancer $6,714

Carrier A LTCI Claims Data Base Carrier A LTCI Claims Data Base 4/30/20074/30/2007

Page 13: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims in Long Term Care Cancer Claims in Long Term Care InsuranceInsurance

Compression of MorbidityCompression of Morbidity

Page 14: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

The Emerging Need for Long-Term Care

Increasing Life Expectancy

65.2

73.1

80.779.578.877.4

74.974.171.8

70

60.8

66.6

606264666870727476788082

1940 1960 1980 1990 2000 2005

Female Male

Source: U.S. Census Bureau

Page 15: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Compression of Morbidity (Disability)

Live longer, delayed morbidityLive longer, delayed morbidity

PresentPresent

Live longer, same onset morbidityLive longer, same onset morbidity

Life is longer, morbidity compressedLife is longer, morbidity compressed

After Fries; Ann Intern Med. 2003. 139(5):456After Fries; Ann Intern Med. 2003. 139(5):456

Disability

COMPRESSION OF MORBIDITYCOMPRESSION OF MORBIDITY

Page 16: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Compression of Morbidity

Definition: As life expectancy increases there is a relative decrease in the number of years of disability at the end of life. That is, as life expectancy increases there is a corresponding decrease in overall lifetime disability.

Page 17: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Conundrum of Underwriting

Live longer, delayed morbidityLive longer, delayed morbidity

Community experience Community experience without underwritingwithout underwriting

Live longer, same onset morbidityLive longer, same onset morbidity

Life is longer, morbidity compressedLife is longer, morbidity compressed

Less mortality, longer duration of disabilityLess mortality, longer duration of disability

What is the Effect of LTCI Underwriting?

Less mortality, no effect on duration of disabilityLess mortality, no effect on duration of disability

Less mortality, shorter duration of disabilityLess mortality, shorter duration of disability

CAD

OA, RA

CANCER

Page 18: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Compression of Morbidity: Compression of Morbidity: DriversDrivers

Improvement in lifestyles – smoking, diet, exercise Aggressive treatment of cardiovascular disease

Lipids, hypertension, diabetes PTCA, CABG, valve replacement Rate control, stroke prophylaxis, LV function

(pacemakers)

Medications designed to lessen effects of osteoporosis

Arthritis – joint replacement, remitting medication

Dementia – new medications (potential cure?) Advances in treatment of infectious hepatitis,

multiple sclerosis and spinal cord injuries; immunizations

Page 19: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Advances in the Treatment of Cancer

Cancer survivors Significant advances in chemotherapy and surgery More remissions, longer remissions Common at time of underwriting (21% of applicants >65

yrs)

Potential positive impact on future LTCI claims?

Fewer cancer claims, claimants older at time of claim

Recurrent cancer embodies compression of morbidity

Long term effects of treatment unknown

Page 20: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Understanding LTCI Claims Understanding LTCI Claims ExperienceExperience

Cancer Claims in Long Term Care Insurance

Page 21: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCG Claims Data Base

Risk Pool: >240,000 insuredsTQ Group and Individual, Comprehensive, 90

day EP

LTC Claims: >9,780 Approved LTCI Claims $344 million benefits paid, >$8

million/month 43% paid for dementia and stroke

Disability profileDisability profile 25% Cognitive Impairment (CI)25% Cognitive Impairment (CI) 45% 2+ ADL deficits45% 2+ ADL deficits 30% Combined ADL & CI30% Combined ADL & CI LTCG Claims Data Base 4/2007LTCG Claims Data Base 4/2007

Page 22: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCG Claims Experience

As of 4/2007: 9,786 Approved LTCI Claims

1,836 Cancer claims1,836 Cancer claims Age at issue: 66.6 yearsAge at issue: 66.6 years Age at time of claims: 72.5 yearsAge at time of claims: 72.5 years $14,532,093 paid to date$14,532,093 paid to date $3,750 average claim payment$3,750 average claim payment

7,950 Claims other than cancer7,950 Claims other than cancer Age at issue: 71.1 yearsAge at issue: 71.1 years Age at time of claims: 77.6 yearsAge at time of claims: 77.6 years $318,918,398 paid to date$318,918,398 paid to date $54,054 average claim payment$54,054 average claim payment

LTCG Claims Data Base 2007LTCG Claims Data Base 2007

Cancer 18.8%

Other than Cancer 81.2%

Page 23: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCG Claims Experience

Most frequent paid claimed events*

1.1. Dementia, Cognitive ImpairmentDementia, Cognitive Impairment 24.8%24.8%2.2. CancerCancer 18.8%18.8%3.3. Stroke with complicationsStroke with complications 10.8%10.8%4.4. Fractures/Injuries/Falls/Gait problemsFractures/Injuries/Falls/Gait problems9.3%9.3%5.5. Arthritic diseasesArthritic diseases 4.4%4.4%6.6. Parkinson’s disease Parkinson’s disease 4.1%4.1%7.7. Respiratory diseaseRespiratory disease 3.9%3.9%8.8. CHF, Cardiomyopathy CHF, Cardiomyopathy 3.1%3.1%9.9. Back disordersBack disorders 2.7%2.7%10.10.Diabetic complicationsDiabetic complications 1.8%1.8%

*Accounts for 84.6% of Paid Claims

LTCG Claims Data Base 2007LTCG Claims Data Base 2007

Page 24: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Top Claimed Events Top Average Payments1. Dementia Stroke2. Cancer Dementia3. Stroke Falls/gait abnormalities4. Arthritis Osteoporosis5. Fractures/Injuries ALS6. Respiratory disease Cardiac disorders7. Joint replacement Other CNS disorders8. Parkinson’s disease Joint replacement9. CHF, Cardiomyopathy Parkinson’s disease10.Diabetic complications Failed back surgery

LTCG Claims Data Base - 2007

LTCG Claims Experience

Page 25: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Principal Disabling Diagnosis Avg Payment/Claim

1. Stroke $62,2982. Dementia $60,1083. Parkinson’s disease $58,1214. Other CNS disorders $52,5445. Back Disorders $45,9376. Falls/Fractures/Gait Abnormalities $45,1907. Fractures/Injuries $44,7338. Arthritic diseases $44,660

. . . . . . . .

. . .27. Cancer $3,750

LTCG Average Claim Payment(Underwritten)

LTCG Claims Data Base 2007LTCG Claims Data Base 2007

Page 26: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Claimed Events* Total Payments

1. Dementia $96,967,8442. Stroke with complications $45,564,4613. Fractures/Injuries $28,150,4444. Parkinson’s disease $18,832,6675. Arthritic diseases $15,733,9656. All Cancers $14,532,0937. Respiratory diseases $10,556,8178. Back Disorders $ 9,616,5649. CHF, Cardiomyopathy $ 8,137,64310. Diabetic complications $ 5,509,566

LTCG Claims Data Base 2007LTCG Claims Data Base 2007

LTCG Total Claims Payment

*Accounts for 75% of total claims *Accounts for 75% of total claims paymentspayments

Page 27: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

0%

10%

20%

30%

40%

50%

60%

70%

80%

0-49 years 50-64 years 65-85 years 85+ years

Cancer ClaimsNon Cancer

Age DistributionAge DistributionCancer versus All Other DiagnosesCancer versus All Other Diagnoses

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 28: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

GI Tract 24.1%Lung & Bronchus 18.8% Lymphoma, Leukemia 11.4% Brain/CNS 9.1% Breast Cancer 8.4%Female Reproductive 6.1%GU Tract 4.5%Prostate 4.3%Head/Neck 1.5%Melanoma of skin 1.4%Metastatic CA (unknown 1°) 8.2%All Other Sites 2.1%

LTCI Cancer ClaimsDistribution by Type of Distribution by Type of

TumorTumor

LTCG Claims Data Based 2007

Page 29: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Breast Cancer 31% 14.1%Lung & bronchus 12% 18.7%GI Tract 11% 23.1%Female Reproductive 9% 10.3%Lymphoma, Leukemia 4% 8.9%Melanoma of skin 4% 1.3%GU Tract 5% 2.7%Brain/CNS 2% 8.5%All Other Sites 22% 20.1%

NewNewACS CasesACS Cases

LTCILTCIClaimsClaims

LTCI Cancer Claims Versus Cancer Cases

FemalesFemales

Source: American Cancer Society, 2006; LTCG Claims Data Based 2007

Page 30: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCI Cancer Claims Versus Cancer Cases

Prostate Cancer 33%10.6%

Lung & bronchus 13%18.9%

GI Tract 10%25.6%

GU Tract 9%7.2%

Melanoma of skin 5%1.6%

Leukemia, lymphoma 7% 15.1%

Oral cavity 3%2.0%

Brain/CNS 2%10.1%

All Other Sites 18%8.7%

Source: American Cancer Society, 2006; LTCG Claims Data Based 2007

NewNewACS CasesACS Cases

LTCILTCIClaimsClaims

MalesMales

Page 31: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Hospice44.9%

IP12.7%

Home Health 23.2%

ALF8.5%

SNF9.7%

Location of CareLocation of Care

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 32: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Hospice Home Health IP ALF SNF

Cancer ClaimsNon Cancer

Cancer versus All OtherCancer versus All OtherLocation of CareLocation of Care

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 33: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Open Recovered Deceased Exhausted

Cancer ClaimsNon Cancer

Compression of MorbidityCompression of MorbidityCancer versus All Other DiagnosesCancer versus All Other Diagnoses

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 34: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Hospice52.7%

IP10.6%

Home Health 19.2%

ALF6.1%

SNF10.1%

Terminal ClaimTerminal ClaimLocation of CareLocation of Care

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 35: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

0%

10%

20%

30%

40%

50%

60%

Hospice Home Health IP ALF SNF

Cancer ClaimsNon Cancer

Terminal Claim: Cancer versus All OtherTerminal Claim: Cancer versus All OtherLocation of CareLocation of Care

LTCG Cancer Claims Experience

Based upon the 12th year of exposure

Page 36: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCG Cancer Claim Experience

Typical cancer claim: 71 years of age, metastatic colon cancer 2+ ADL dependencies 4 months, $10,120 paid, Home Hospice

Most costly claim to date: 69 years of age, cardiomyopathy from chemo 3-4 ADL dependencies 49 months and counting ; $219,000 (ALF)

Page 37: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims in Long Term Care Cancer Claims in Long Term Care InsuranceInsurance

Can LTCI Cancer Claims be Can LTCI Cancer Claims be Managed?Managed?

Page 38: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCG’s Early Cancer Claims Experience

Circa 1999

Close to 85% presented with terminal cancer Severe and rapidly progressive disability

Significant compression of morbidity

Many request benefits at incipient ADL dependency

Most die before end of deductible period

Few accessed benefits

Less than 50% out live deductible period

Average claim payment less than $2,500

Page 39: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

The Spectrum of Benefit Eligibility

Benefit EligibleGrey Zone

Ineligiblefor

Benefits

6/6 ADLDependencies

Coma

Three or More ADL

Dependencies

Severely Cognitively

Impaired

Two ADL Dependencies;Cognitively Intact

Moderately Cognitively Impaired;

ADL’s Intact

ADLIndependent

Mild Cognitive

Impairment

CANCER

Special Handling Rules: Recognize rapid downhill disease course

Page 40: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

New LTCI Benefit: Hospice BenefitCirca 2000

New LTCI Hospice Benefit was introduced Waive deductible if benefit eligible and in

hospice

Certificate of Terminal Illness required

Special Handling Rules developed

Early care management support critical

Provide custodial care to supplement hospice

Provide respite to family caregivers

Page 41: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

47% more cancer claimants receive benefit payments

0%

10%

20%

30%

40%

50%

60%

70%

Pre-Benefit Post-Benefit

% of Approved Cancer Episodes with Payments

Proactively Managing Cancer Claims

LTCG Claims Experience: CancerLTCG Claims Experience: Cancer

Page 42: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

$1,300 more benefits paid per cancer claim

$0

$500

$1,000

$1,500$2,000

$2,500

$3,000

$3,500

$4,000

Pre-Benefit Post-Benefit

Average Payments per Paid Cancer Episode

Proactively Managing Cancer Claims

LTCG Claims Experience: CancerLTCG Claims Experience: Cancer

Page 43: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

New significant care resources available to those with terminal cancer

Major incentive to call sooner than later

Care management impact much earlier in a claimant’s disease process

New processes required to deal with outlier

Very high claimant and family satisfaction

Other diseases are potential candidates for this benefit

Lessons Learned: New LTCI Hospice Benefits

Page 44: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

LTCI Cancer ClaimsLTCI Cancer Claims

ConclusionsConclusions

Page 45: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer is a common LTCI claimed event Most claims are brief (compression of

morbidity) Early intervention is important Service day deductibles thwart many cancer

claims Hospice Benefits provide real value Care Management can be very effective

Support end of life care, respite Very high claimant and family satisfaction

Cancer care is a model for other diseases at end of life

Conclusions

Page 46: Cancer Claims in Long Term Care Insurance Should we be concerned? Stephen K. Holland, MD Senior Vice President & Medical Director Long Term Care Group,

Cancer Claims inCancer Claims inLong Term Care InsuranceLong Term Care Insurance

Questions and DiscussionQuestions and Discussion

Stephen K. Holland, MDSenior Vice President & Medical

DirectorLong Term Care Group, Inc.

Long Term Care International Forum, May 2007