Canada’s top ranked air & tour wholesaler, servicing travel agents exclusively.

TUTORIAL – AIR AND HOTEL BOOKING ENGINE

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Booking Engine - Highlights

• USER FRIENDLY with a modern yet functional interface.

• RESPONSIVE DESIGN- optimized to fit mobile or tablets screens, flexibility and convenience for agents who travel or work from home on personal devices

• FARES/RULES - Access to the best net, dynamic discounted and published fares as well as the most comprehensive fare rules and actual baggage policies

• NUMEROUS SEARCH FILTERS, allowing you to zero in on a specific convenient flight.

• EASIER PAYMENT with advanced/dynamic features, such as maximum credit card charge and airline-based methods of payment.

• POST BOOKING SUPPORT – best options to manage bookings (like add commissions, remarks) and view the most current info that is synchronized with GDS in real-time.

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Airfare & Hotel Login

Redirected to https://agent.royalscenic.com, which is a secure page and you can login to use the booking engine.

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Agent.royalscenic.com

TUTORIAL FAQ

FORGOT PASSWORD

NEW AGENT SIGNUP

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AIR BOOKING ENGINE

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Search Form – Flexible Search Options

Flexible search options to search by cabin, by airline alliance or airline, Exclude US.

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Search Results & Filter Options

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FLEXIBLE DAYS & AIRPORT

FILTER ITINERARIES BY NUMBER OF STOPS

Search results are listed in

order of price, from lowest to

highest

MOST POPULAR FILTER

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Results – Select Flights (Details)

FARE BREAKUP

DETAILED ITINERARY

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Select Outbound and Inbound Flights

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Trip & Fare Summary

BAGGAGE POLICY

FARE RULES

YOUR INFORMATION

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Passenger Information & Special Requests

TRAVELER/PASSENGER INFORMATION

SPECIAL REQUESTS

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Insurance, Commission & FoP

PROTECT YOUR CLIENTS TRIP BY OFFERING THEM – TRIP/TRAVEL INSURANCE. YOU CAN EARN COMMISSIONS TOO!

FARE BREAKUP AFTER ADDING INSURNACE.

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Commission - $$$

FARE TYPE FOR THE ITINERARY YOU SELECTED

DEPENDING ON FARE TYPE, AIRLINE AND OTHER FACTORS, WE WILL SHOW YOU HOW MUCH COMMISSION YOU CAN MAKE ON THIS ITINERARY. ANY AMOUNT ABOVE THE ONE SHOWN IN THE BRAKCET WILL BE CHARGED @ RSH MERCHANT. (customer may be 2 charges in this case). SOME AIRLINE DON’T ACCEPT CC AS FoP AND IN SUCH CASES, IF YOU APPLY PAYMENT BY CC, THE ENTIER ITINERARY WILL BE CHARGED ON RSH MERCHANT.

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Form of Payment COMPLETE THE BOOKING BY PUTTING ON HOLD & PAY LATER OR SELECT A FoP (FORM OF PAYMENT)

SELECT TO APPLY THE SAME FoP FOR ALL PASSENGERS IN THE PNR

- PAY FOR DIFFERENT PASSENGERS WITH DIFFERENT CC. - IF CHQ PAYMENT, YOU CANNOT ADD MULTIPLE CHQ NUMBERS - INFANT WILL BE ATTACHED TO 1st ADT AND SAME FoP WILL BE CHARGED.

- PAY FOR 2nd PASSENGER WITH CHQ

- YOU CAN SAY, PAY FOR THE 3rd PASSENGER – SAME AS PASSENGER 1 OR 2

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Confirmation Screen

FORWARD CONFIRMATION EMAIL TO CUSTOMERS

AIRLINE RLOC OR

PNR

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Manage Bookings

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HOTEL BOOKING ENGINE

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Hotels

• The link for air and hotel booking engine is same. • You use the same username/password as air for the hotel booking

engine • Once you login, just click on Hotels on the top

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Search Form

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Search Results

MODIFY SEARCH

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FILTER RESULTS BY: 1 – Hotel Name 2 – Location 3 – Price 4 – Star Rating

SORT RESULTS BY: 1 – PRICE High to Low Low to High

2 – ALPHABET 3 – STAR RATING

HOTEL NAME

STAR RATING

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Hotel Details

HOTEL & ROOM IMAGES

HOTEL NAME HOTEL ADDRESS HOTEL BRIEF DESCRIPTION AVG NIGHT RATE

HOTEL DESCRIPTION &

AMENITIES

ROOM TYPE, INCLUSIONS,

AVG/NIGHT RATE PLEASE PAY ATTENTION AS SOME ROOM RATES ARE NON REFUNDABLE

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Check Out Page

PASSENGER INFORMATION

AGENT INFORMATION (YOUR INFORMATION)

FORM OF PAYMENT

COMMENTS OR SPECIAL REQUESTS

USE THIS BOX TO ENTER PROMO/COUPON CODE

HOTEL INFORMATION CHECK IN/OUT DATES

ROOM TYPE

ROOM RATE (NET NET) ADD YOUR OWN COMMISSION (There will be additional merchant

fees on the commission portion)

LAST PAYMENT DATE

CANCELLATION PENALTY

MANDATORY RESORT FEES (In Some cases, which customer has

to pay at the time of check in.)

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Confirmation Screen

BOOKING CONFIRMATION NUMBER

CHECK IN/OUT DATE NUMBER OF NIGHTS LAST ON HOLD DATE

HOTEL DETAILS

ROOM DETAILS

PAX DETAILS

FARE/RATE DETAILS

PAYMENT INFORMATION

CANCELLATION PENALTY/POLICY

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Manage Booking

BOOKING DETAILS

CLICK TO SEE DETAIL INFORMATION

CLICK TO ADD COMMENTS/SPECIAL

REQUEST(S)

CLICK TO ADD PAYMENT CLICK TO CANCEL –

BEFORE/AFTER PAYMENT

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Other RSH Products

1. TOUR PRODUCTS 2. GROUP BOOKINGS 3. RSRP – Royal Scenic Rewards Points 4. CAS – Certified Asia Specialist

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Got Questions or Feedback? 1. If you have any questions, please consult our FAQ's first and view the

tutorial.

2. You may also email our support team at websupport@royalscenic.com for help, to report issues, or to give us feedback.