CanadaHelps 101

TODAY’S PRESENTER

Lyne Girizina-KabwaCharity & Donor Relations AssociateCanadaHelps

WEBINAR REMINDERS

• You can hear us, but we can’t hear you

• Have questions? Type questions in the Questions Log

• Turn up your computer’s volume

• For the best webinar experience, close all other applications

• Webinar slides will be shared

MISSION

VISION

CanadaHelps engages Canadians in the charitable sector, providing accessible and affordable online technology to both donors and charities to promote – and ultimately increase – charitable giving in Canada.

CanadaHelps strives to build a caring and involved Canadian society that is committed to giving and participating effectively in the charitable sector, using technology to create an efficient connection between charities, donors, and the corporate community.

WHAT IS CANADAHELPS?

WELCOME TO GIVING MADE SIMPLE!

14,000 CHARITIES

AND GROWING

GIVING MADE

SIMPLE

OVER 2.15 MILLION

DONATIONS PROCESSED

OVER $345 MILLION IN DONATIONS PROCESSED

TRUSTED OVER 13 YEARS

AFFORDABLE AND

SECURE

WHAT IS CANADAHELPS?

WELCOME TO GIVING MADE SIMPLE!

SAFE AND SECURE

WEEKLY EFT OF DONATIONS DIRECTLY INTO

YOUR BANK ACCOUNT

RESPONSIVE, BILINGUAL CUSTOMER SERVICE TO

YOU AND YOUR DONORS

INSTANT E-TAX RECEIPTS

EASY-TO-USE

INSTANT 24/7 ACCESS

TO FULL DONOR

RECORDS

CanadaHelps Fundraising

Solutions

CUSTOMIZABLE DONATION PAGES

MONTHLY GIVING

DESIGNATED DONATIONS

Donors can dedicate donations in honour or in memory of someone

MOBILE FUNDRAISING

PEER-TO-PEER FUNDRAISING CAMPAIGNS WITH GIVINGPAGES

MULTIPLE PAYMENT OPTIONS

SECURITIES

DONATIONS THROUGH CANADAHELPS.ORG

AFFORDABLE ONLINE FUNDRAISING

First Steps

UPDATE YOUR PROFILE

Personalized Logo/Banner

Mission Statement

Description

Donate Monthly Button

Details & Contact Info

CREATE FUND DESIGNATIONS

• Include names and description of projects, campaigns or funds

• Donors choose from a drop-down list of fund options when making a gift

• Update and change these easily in your MyCharity account under the “Funds” tab

ADD SEARCH KEYWORDS

• Enter terms that will help donors locate your charity when doing a search

CUSTOMIZE YOUR DONATION PAGE

• Your Donate Now button links to your default Custom Donate Now page

• Customize the look of your donation page to reflect your brand• Select which fields to include on the donation page• Set donation amounts and describe how donations impact your

organization• Direct donors back to your website following a donation

EXAMPLES

Donations &Disbursements

THE DONATION PROCESS

Donor selects charity• Clicks your Donate Now!

Button on our website, or • Searches on CanadaHelps.org

Donation gets processed on CanadaHelps.org

Donor receives confirmation and tax receipt from CanadaHelps

Charity receives notification by email

Donor recognition• The charity thanks the donor for

their gift and fulfills donor requests

DISBURSEMENTS

• You will receive an email notification once an EFT has been processed.

• Look for the funds in your bank account 1-3 business days following the disbursement.

• Remember that you can access the donation information as soon as the donation is made and don’t need to wait for a disbursement to happen in order to begin donor recognition.

DONATION REPORTS

• You will receive an email notification once an EFT has been processed.

• Look for the funds in your bank account 1-3 business days following the disbursement.

• Remember that you can access the donation information as soon as the donation is made and don’t need to wait for a disbursement to happen in order to begin donor recognition.

DATA DOWNLOAD

Use this feature to download donation information for a particular date range

CUSTOM DATA DOWNLOAD

• Use this feature to create custom reports

DONATION SOURCES

DONATE NOW! BUTTON

• Under the DONATE NOW tab of your MyCharity account, you can find the HTML code to add the button to your website

• The first step is to choose the set of buttons you like best.

DONATE NOW! BUTTON

Once you choose an image, HTML code is automatically generated. All you have to do is add this code to your website’s existing HTML.If you are unsure of what to do with the code, ask your charity’s website personnel to assist you.

Tips & Important

Reminders

Create Project Specific Pages

• Customize the look of your donation page to reflect your project/campaign

• Select which fields to include on the donation page

• Set donation amounts and describe how donations impact your organization

• Direct donors back to your website following a donation

PEER-TO-PEER FUNDRAISING

CanadaHelps GivingPages provide new ways for

yourdonors to fundraise on

yourbehalf!

Encourage your supports to create GivingPages for:• “A-Thons”• Birthday parties• Wedding Registries• Birthdays• Memorials

DONATE NOW! BUTTON TIPS

• Place the Donate Now! button in a prominent place on the main page of your website.• Make it easy to find –

put it on every page.• Test the button – make

sure the link works!• The button is not just

for your website– add it to your email newsletters and blog!

RECOGNIZE YOUR DONORS

• Recognize donors in a timely way.• Remember to include CanadaHelps donors

in your charity’s regular donor recognition programs.

TAX RECEIPTING

• Remember that CanadaHelps issues the tax receipts for the donations through our site.

• You must not issue receipts to the donors or to CanadaHelps.

T3010 REPORTING

• Declare the donations you receive from CanadaHelps under:

“Total amount received from other registered charities”

Upcoming Features

and Products

FUNDRAISE NOW

EVENT TICKETING

DONATION WIDGET

ENHANCEMENTS TO PEER TO PEER

FUNDRAISING WITH GIVINGPAGES

More CharityTraining

MYCHARITYCONNECTS

Educational and training opportunities through

MyCharityConnects

www.mycharityconnects.org

UPCOMING WEBINARS

www.mycharityconnects.org/webinars

Strategies for Renewing First Time Donor Supportby guest speaker Cynthia Armour

Date: Wednesday, March 5, 2014Time: 2:00-3:00PM Eastern time

Key Steps for Building a Major Gifts Program

by guest speaker Sue Egles  

Date: Wednesday, March 19, 2014  Time: 2:00-3:00PM Eastern Time

STAY IN TOUCH

youtube.com/canadahelps

@canadahelps

facebook.com/canadahelps

info@canadahelps.org

1-877-755-1595