Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of...

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Campus IT Forum February 25, 2016

Transcript of Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of...

Page 1: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Campus IT ForumFebruary 25, 2016

Page 2: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Agenda

1. Welcome

2. Information Security

3. Professional Development

4. Architectures

5. Amazon Web Services

6. UCPath Technical Impacts

7. Questions/Comments

Page 3: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Security Working Group Meetings

• ~Weekly Meetings started in Oct. 2015

• 60 Day UCOP requirement to complete “UCSB Cyber-Risk Management Plan”

Group collaboration of UCSB plan based on the NIST Cybersecurity Framework:

• identify assets to protect,• protect the identified assets,• detect threats and breaches to assets,• respond to threats and breaches, and • recover from any breaches.

Matt Hall (CIO) Sam Horowitz (CISO)

John Ajao (Library) Richard Kip (LSIT)

Antonio Manas-Melendez (Audit) Ben Price (ARIT)

Joe Sabado (SIS&T) Andy Satomi (Academic Affairs IT)

Jim Woods (MSI) Matt Erickson (ETS)

Page 4: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

UCSB Cyber-Risk Priority AreasIdentify

Intellectual Property

Personally Identifiable Information Awareness

Assets (Hardware, data, software)

Personal Health Information

FERPA (Student Records)

Police/Criminal Justice Information Systems

Payment Card Industry

Protect

Identity & Authentication Stores

End Point Protection

Network Segmentation/Firewall

Security+ Training

Asset Guidance

Dual Factor Authentication

Cloud and Outsource Guidance

Password Management (End Users)

Password Management (IT Pros)

Mobile Pin (Mobile Device Management)

Training for Students

Patch Management

Encrypt at rest/inflight

Least Privilege

Social Media

Detect

Logging (Syslog, Application Logs, Log Aggregators, Netflow)

Application Scanning

Code Analysis (SDLC)

Security Information & Event Management Expansion

Respond

Virtual Incident Response Team

Time Monetization

Reporting

Recover

Tiered Storage with off-Site Replication

Disaster Recovery

Priority 1: Active Initiative

Priority 2: Pending Initiative

Priority 3: Future Initiative

Page 5: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Security Working Group Communications

• With Matt Erickson (ETS), developed a communications plan to socialize cyber security requirements, recommendations, and best practices with the UC Santa Barbara community.

• UCSB Faculty/Staff “Security Memo” sent to CSF and D-List in December 2015

• UCSB Security Working Group communications topics…

Gu

idan

ce f

or

IT P

rofe

ssio

nal

s

Virtual Incident Response Team

Security Information & Event Management (SIEM)

Password Management

Patch Management (Internet of Things; scientific equipment, building management)

Security+ Training

Cloud and outsource services

Payment Card Industry requirements

Gu

idan

ce f

or

End

Use

rs

Spear Phishing

Encryption (Intellectual Property (IP), Personally Identifiable Information (PII), ...)

Password Management

Dual Factor Authentication

Mobile Pins

Use of cloud services

Payment Card Industry requirements

Social media Gu

idan

ce f

or

Stu

de

nts

Social media

Password management

Open Wi-Fi

Phishing

Page 6: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Agenda

1. Welcome

2. Information Security

3. Professional Development

4. Architectures

5. Amazon Web Services

6. UCPath Technical Impacts

7. Questions/Comments

Page 7: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Congratulations!UCSB CompTIA Security+ Certified Staff

• Doug Drury

• Scott Gilbert

• Shea Lovan

• Steven Maglio

• Katie Mankins

• Jennifer Mehl

• Glen Nason

• Scott Nowell

Page 8: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

CompTIA Security+ Certification

• A globally recognized credential to validate foundational IT security knowledgeWhat is it?

• Network & system admins; staff engaged in the administration of access controlsWho should get certified?

• Background knowledge in cybersecurity, attend training, take the test

What are the steps to certification?

• Certification provides a recognizable method to demonstrate competence in information securityWhy get certified?

• ETS Human Resources Analyst, Maria Coombs (x2262)Who should I contact?

Page 9: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Agenda

1. Welcome

2. Information Security

3. Professional Development

4. Architectures

5. Amazon Web Services

6. UCPath Technical Impacts

7. Questions/Comments

Page 10: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Identity & Access Management ArchitectureJim Woods, Marine Science Institute

Page 11: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Messaging & Collaboration ArchitectureRichard Kip, Letters & Science IT

Page 12: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Staffing Transitions

• Randall left to local startup in January

• LSIT Maintains Strong Commitment• Two CNT vs a student programmer

• Added two CNT IVs in Fall Quarter

• ETS adding 2 FTE (CNT V and VI)

Page 13: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

What We’re Working On Now

• Migration Pipeline

• Server/Service Stability/Documentation

• CAP Improvements

Page 14: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

In The Pipeline

• Institute for Collaborative Biotechnologies

• Instructional Development

• KCSB

• Physics

• Communication Services

• Administrative & Residential IT

Page 15: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Enterprise Applications ArchitectureBruce Miller, Enterprise Technology Services

Page 16: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Objective

For Financial and Human Resources systems, develop a more comprehensive and approachable collection of descriptive architectural material to:

• Assist in ongoing development and support efforts

• Assist in educating stakeholders about our business systems

• Enable decision-making on how best to target our resources to:• Simplify our operational environment and reduce operational complexity

• Reduce business process complexity

• Reduce risk and improve compliance

• Increase business information velocity, quality and accessibility

Page 17: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Just a few of the architectural challenges

• The Campus Financial System, for example, is composed of numerous satellite applications wrapped around a central system

• Systems developed piece-meal over several decades

• Attrition of knowledge on business processes, rules, and interactions

• Aging and varied technologies and platforms

• Cumbersome interfaces and batch processes result in low velocity and sometimes incomplete information flow

• High complexity

For Example…..

Page 18: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Chartfields

PeopleSoft FSCM

General Ledger Commitment Control (KK)

Data Warehouse

Transfer of Expense (TOE)

FlexCard

GMC

Carry Forward

Transfer of Funds (TOF)

Cashnet

BARC(Student)

UCOP PPS

GUS

Online GL

EZ Access

Disbursements(Form-5)

WebTEV Travel

Form-5s

Budget

General LedgerActuals

Current Year Appropriations

Permanent Budget

Formerly BSL

Accounts Payable(AP)

Formerly APEX

Project Costing(PC)

Formerly FAMAS

UCOP CFS Financials

Journals

Payroll

Ledger

Procurement - A/P

Transfers UFIN

Intercampus &UC Transfers

eJournals or paper

Rush Checks

ChecksBanks

Journals

Facilities Mgt DEP

Recharges

Billing – A/R

Registers VendorsStudents

Banks

eVoucher or paper

Depts Submitting

Fees

Student Aid

Refunds

Journals

Receipts

< Dept Systems Vouchers >

Vendors

Dir Deposit Payments

Payments

Legend

UCSB Web Applications

Vendor Synch

CA EDD

CA FTB

IRS

Accounts Payable

State/Federal Reporting

1099

Manual Process

Entities

UCSB Systems

UCOP Systems

Banking Partners

FM systems

SQL4 DW

Pay Cycle

Che

ck P

rin

t

EDD Reporting

ReconTax

reporting

Departments

Campus Financial Reporting

Dept Deposits

Emp Pmts

Image ServerInvoices

Facilities Mgt Project Recharge & Reporting

SciQuest

PO Images PORS

< Dept Recharge Systems Journals >

Payroll-Employee Data

Receipts

Staffing Open Provisons

Chartfields

Kronos

Asset Management (AM)

Formerly CATS

Lien

s

UCOP BSC Budget

UCOP EFA Asset

UCSB zOS

Payroll Data

CFS

AST

Ass

ets

Journals

Chartfields

Payroll Distributions

Emp-

Ban

k

Cha

rtfie

lds

CFS

Bal

ance

s &

Ass

ets

eJournals or paper

Transfers Budget Journals

CashieringExternal Pmts

EIMRs

Asset & Equipment Management

BFS EMF

VouchersVouchers

Vouchers

Lock-Box Pmts

Budget Office

ARFMEffort Reporting

PY

Distributions

Person-Index

PYLV

BARC Identity

ISIS

UCOP SBS/AAS (Billing)

Journals

Data Interchange & Distribution Services

GA Services/Director

DDODS

ALLN01

ALLN02

EzPay

Pay

men

ts

Payroll Checks

Connexis

Ca

mp

us F

ina

ncia

l S

yste

m

Page 19: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

First Steps

• Develop a taxonomy (systematic classification) of our business systems to guide both the organization of information and identify stakeholders

• Identify a preliminary set of tools for collecting and cataloging information

• Identify a set of working standards for documentation artifacts

• Develop a comprehensive catalog of systems, primary components and interfaces with key attributes useful for support and analysis

• Develop high-level architectural diagrams

Page 20: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Network ArchitectureJohn Loman, Enterprise Technology Services

Page 21: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

ChargeCreate and maintain operational service records of cables, conduits and equipment installed at UCSB interests on and off campus.

Work Group• Tom Mullens

• Marian Cohen

• Sparring Lynch

• Tony Nelson

• Chad Cook

• Ray Milholland

• Andrew Morgan

• Bill Neuner

Page 22: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Agenda

1. Welcome

2. Information Security

3. Professional Development

4. Architectures

5. Amazon Web Services

6. UCPath Technical Impacts

7. Questions/Comments

Page 23: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

First - Amazon Web Services - AWS

• AWS is 10 years old

• Services include:• Compute

• Storage/Content Delivery

• Database

• Networking

• Analytics

• Enterprise Apps

• Mobile Services

• Internet of Things

Page 24: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Most common use of AWS

• Running Linux or Windows instances (EC2)• Sizes range from nano to compute/memory optimized

• Nano - (512 meg memory, 1 vcpu) - 0.0065 per hour, $38 a year (reserved)

• Memory – r3.8xlarge (32 vcpus, 244 gig mem) $2.66 an hour

• Storage – d2.8xlarge (36vcpu, 244 gig mem, 24x2TB HDD), $5.52 an hour

• ** storage costs get added to the hourly rate

• Anyone can spin up an amazing compute server in minutes and run it just for a few hours for less than $10.

Page 25: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS - Storage

• Instances – you’ll use Elastic Block Storage – EBS• HD - $.05 per gig per month

• SSD - $0.10 per gig per month

• Optimized IO SSD – more

• Simple Storage Service – S3 • Glacier - $0.007 per gig per month - $84 TB per year

• S3 Infrequent Access - $0.0125 per gig per month

• S3 $0.03 per gig per month

Page 26: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate

• A new program rolled out in late 2015, replacing teacher grants

• Offered to instructors and students

• NOT for administrative computing

• $200 credit per faculty per year

• $100 credit per student per year

• AWS training – AWS Essentials Technical Training Course - free

• Curated Content – homework, labs, self study materials developed by other AWS educate users

• Collaborative Tools

Page 27: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate Benefits

• Simple Goals – instructors and students use AWS in their curriculum. They know how to use cloud computing and are able to solve problems faster using cloud computing resources.

• Students – great on the resume, enabling smart workforce• CS/Engineering – students who have this training/experience will be

considerably more employable in this new age of cloud computing• Sciences – students will know how accessible computing resources are

available to solve problems that were only accessible by an elite few who had super computer accounts in the past

• All – content may be easily made available to 1 person for millions

Page 28: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate and UCSB

• CIO signed UCSB up as a member institution in 2015

• Any faculty/student can now sign up for AWS Educate

• There is an approval process that AWS goes through

• Each person will end up with 3 accounts – (ugh)• AWS

• AWS Educate

• AWS Learning Management System

• All have to enter a credit card, other options exist, but not easy.

• Investigation by AWS Educate on exploring other options.

Page 29: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate @ UCSB: Getting Started

• AWS has an onboarding document, we should create an intro page @ UCSB for this service

• Web site - https://aws.amazon.com/education/awseducate/

• UCSB Central Point of Contact(CPOC) for AWS Educate – Matt Hall

• AWS Educate program contacts• Grace Kitzmiller [email protected]

• Ken Eisner [email protected]

• AWS/UCSB contact - “Heather Matson" <[email protected]>

Page 30: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate: Concerns

• Instructors / Students might not want to enter a CC

• Users have to be educated to ensure not blowing through the allotment credit un-intentionally

• No safeguards to automatically shutoff expensive running instances• Though there can be spending alerts – email

• Some courses might have cloud computing pedagogy requiring more credits than allotted per student.

Page 31: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate: Why We Should

• Students can have access to a Linux machine for an entire year

• Students can run computer models on a computer configuration previously not attainable by every student at UCSB

• Our future researchers/professionals will know how to use Cloud Computing to help solve problems.

• Our students will be more employable

• We may have decreased expenses on services provided to instruction

Page 32: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

AWS Educate / Bren

Our Plans• Offering hands on workshops teaching the basics of “driving AWS”

• Assist interested faculty to incorporate running some computer models in the cloud as part of the curriculum of some courses

• Document a few use cases of how some models can be run in hours vs days

Page 33: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Questions?

Page 34: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Agenda

1. Welcome

2. Information Security

3. Professional Development

4. Architectures

5. Amazon Web Services

6. UCPath Technical Impacts

7. Questions/Comments

Page 35: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Deployment Sequence

Page 36: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

• Business Process Design – 34/137

• Campus-wide Change Impact Assessments

• Org. Transformation of BFS, APO, HR offices

Functional Delivery

• Planning for new technology

• Retrofit plans for Identity, Data Warehouse

• Engaging IT org. with tier-1 integrationsIT Delivery

Campus Activities

Page 37: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

2018Today

Nov Feb May Aug Nov Feb May Aug Nov

2015 2016 2017

WFA, BEN FSPDs approved

Jun 30

Testing begins

Mar 1

IT development completed

Mar 1 Start training delivery

Jun 1

Go-live

Sep 1

Sep 1 - Sep 17 Conversion

Nov 1 - Jun 30 FSPD Pass #1 - WFA & BEN

Apr 1 - Jan 1 FSPD Pass#1 - GL & PY

Jan 10 - Feb 1 High Level Change Impact Assessments

Jul 1 - Mar 1 FSPD Pass #2 - WFA & BEN

Oct 1 - Mar 1 FSPD Pass#2 - GL&PY

Sep 1 - May 1 Detailed Change Impact Assessments

Jan 1 - Apr 1 Training Needs Assessment

Mar 1 - Jun 1 Training Development

Jun 1 - Sep 1 Training Delivery

Mar 1 - Jun 30 Tier-1 Planning & Design

Jul 1 - Feb 28 Tier-1 Implementation

Apr 1 - Jun 30 Tier-n Planning & Design

Jul 1 - Mar 1 Tier-n Implementation

Sep 1 - Mar 1 Testing Planning

Mar 1 - Sep 1 Testing Execution

Jul 15 - Sep 1 Cutover Execution

Mar 1 - Dec 31 Communication

Page 38: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

FSIP UC Path

Philosophy “Campus won’t feel anything” “UCPath is a business transformation”

Scope Mostly BFS Campus-wide

Who is affected Mostly BFS employees All employees

Timeline Fully controlled by UCSB Fully controlled by UCOP

Decision making Mostly one functional area Mostly campus-wide

FSIP vs UCPath

Page 39: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization
Page 40: Campus IT Forum - UCSB · PDF fileCampus IT Forum February 25, 2016. ... •Attrition of knowledge on business processes, ... of our business systems to guide both the organization

Questions/Discussion