Campus Involvement

Timeline

Operational Definitions Cultural Competence has been defined as the attitudes,

knowledge, and skills that come together to integrate and apply knowledge of various cultures into healthcare.

Culture refers to integrated patterns of human behavior that include the language, thoughts, actions, customs, beliefs, and institutions of racial, ethnic, gender, sexual orientation, religions or social groups.

Competence implies being able to function effectively within the context of the cultural beliefs, practices, and needs presented by patients, families and their communities.

Data Sources Faculty Surveys

Campus Discussion Groups

Patient Focus Groups

Literature Searches

Crosswalk with Programmatic Accreditation Standards

Additional Information Sources Faculty Input-QEP Committees, Discussion Groups,

Faculty Senate, School and Program Meetings

Staff Input-QEP Committees, Discussion Groups and Employee Council Meetings

Student Input- QEP Committees and Student Government Association Meetings

Administrators Input-QEP Executive Committee, Deans Council and President’s Cabinet Meetings

Attitudes Recognize the

importance of understanding self and personal biases, assumptions, and their own cultural backgrounds and practices.1,2,3,4,5

Appreciate the differences that exist within and across cultural groups and the need to avoid overgeneralization and negative stereotyping., 1,7

Knowledge Demonstrate knowledge about varying cultural beliefs

about health, disease, and treatment that influence health care practice.1,2,3,4,5,9

Explain changing demographics in the US and the presence of health disparities in health care and strategies to reduce disparities and improve quality of health care. 1,3,4,9,10

Identify and discuss relevant data sources and best practices in providing culturally competent care. 3,4

Skills Demonstrate verbal and non-verbal

communication in culturally competent practice that includes sensitivity to dimensions of diversity such as age, disability, gender, sexual orientation, socioeconomic status, race, ethnicity/nationality, and religion.1,6,7

Inherent in this module would be working with interpreter services and taking a cultural profile. 1,2,3

Collaborate with healthcare providers, patients and families to achieve a mutually acceptable, culturally responsive plan for individual patients. 1,2

Proposed QEP Model on Cultural CompetencyAugust 24, 2010

Assess Biases and

Backgrounds

Cultural Differences

Health BeliefsDemographics and Disparities

Communication Collaboration

Online InterprofessionalModules

ClinicalSimulations,

Standardized Patients

Interprofessional groups of health professional

students

Incorporate by discipline or interprofessional groups

Incorporate by discipline

Upcoming Events and Deadlines

QEP Titles and Taglines Contest-Details in August!

Draft QEP Circulated-Give feedback in October

QEP to Steering Committee-December 15, 2010

QEP Submitted to SACSCOC in early January, 2011

Site Visitors coming March 29-31, 2011.

Mark Your Calendars!

Proposed Titles and Taglines Healthy Perspectives: Respecting differences,

improving health care

Healthy Perspectives: Better health care through better understanding (Same title. Different tagline)

Connections: Cultural competency, one connection at a time

QEP Development CommitteeFaculty

Lisa Daitch, Allied Health Sciences

Dr. Cheryl Dickson, Medicine-Athens

Dr. Ruth Marie Fincher, Medicine

Dr. Ranita Donald, Medicine Kathy Davies, Greenblatt

Library Dr. Stephen Hsu,

Dentistry/Graduate Studies

Dr. Phil Hanes, Dentistry/Graduate Studies

Dr. Cheedy Jaja, Nursing Dr. Scott Lind, Medicine Dr. Kent Guion, Allied Health

Sciences/Graduate Studies Dr. Stephen Looney,

Graduate Studies/Dentistry Dr. Kimberly Halbur,

Medicine Dr. Lori Schumacher,

Nursing/Graduate Studies

QEP Development CommitteeStudents Michael Cormican,

Medicine Jessica De Jarnette,

Medicine Reed Halterman, Nursing Lourdes Cabrera, Nursing

(Puerto Rico Campus) Ben Popple, Dentistry Jayne Kelly, Dentistry Christina Kozycki,

Medicine

Sandra Inglett, Nursing Lydia Luangruangrong,

Medicine Robin Wallace, Allied

Health Sciences Sarah Wells, Nursing (Athens Campus) Bernie Sikes Wood,

Medicine Ronnie Zeidan, Medicine

QEP Development CommitteeStaff Michael Casdorph,

Information Technology & Support Services

John Cooper, Strategic Support

Christine Deriso, Strategic Support

Melissa Duckett, QEP Administrative Manager

Pam Witter, Allied Health Sciences

Nadine Odo, Medicine

Mary Anne Park, Medicine

Brenda Rosson, Medicine

Bettie Williams, Committee Staff Support

Dayna Seymore, Family Medicine