Cambridge Avenue Medical Centre GP Patient Survey 2013.
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Transcript of Cambridge Avenue Medical Centre GP Patient Survey 2013.
![Page 1: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/1.jpg)
Cambridge Avenue Medical Centre
GP Patient Survey 2013
![Page 2: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/2.jpg)
Q1: Are you satisfied with the services offered by the practice?
![Page 3: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/3.jpg)
Q2 – Getting though on the telephone
![Page 4: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/4.jpg)
Q3 – Phone access to doctor or nurse
![Page 5: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/5.jpg)
Q4: Are you aware that practice has a website?
![Page 6: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/6.jpg)
Q5: Do you know you can book appointments on-line?
![Page 7: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/7.jpg)
Q6: Do you know you can request repeat prescriptions on-line?
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Q7: When you booked (on-line,phone,other)did you see the doctor
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Q8: If yes, did you see the doctor on the :-
![Page 10: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/10.jpg)
Q9: Were you able to see a doctor when you wanted?
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Q10: If answer was no, what was the reason for this?
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Q11: Please specify
![Page 13: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/13.jpg)
Q12: did you know that you can book a telephone consultation with the gp of your choice?
![Page 14: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/14.jpg)
Q13: have you ever had a telephone consultation?
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Q14: If yes, was this helpful
![Page 16: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/16.jpg)
Q15: Overall how helpful do you find the Receptionists?
![Page 17: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/17.jpg)
Q16: How satisfied are you with the opening hours of the surgery?
![Page 18: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/18.jpg)
Q17: are you aware that the surgery provides chronic illness clinics?
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Q18: are you aware that the surgery provides minor illness clinics with NP?
![Page 20: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/20.jpg)
Q19: are you aware that the surgery provides Healthcare Assistant clinics?
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Q20: are you aware that the surgery provides a Travel Clinic?
![Page 22: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/22.jpg)
Q21: are you aware that the surgery provides a Family Planning Clinic?
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Q22: Do you feel that the surgery adequately covers the whole range of services which you require?
![Page 24: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/24.jpg)
Q23: My overall satisfaction with the quality of medical care from the doctors/nurses is
![Page 25: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/25.jpg)
Q24: Missed appointments are a problem for the practice. Can you easily contact the surgery to cancel ?
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Q25: Overall how do you rate the cleanliness of the surgery?
![Page 27: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/27.jpg)
Q26: Overall how do you rate, how easy it is to access the building?
![Page 28: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/28.jpg)
Q27: Are you aware that you may park in the Chancel car park if necessary?
![Page 29: Cambridge Avenue Medical Centre GP Patient Survey 2013.](https://reader031.fdocuments.us/reader031/viewer/2022020111/56649c6f5503460f94921dd7/html5/thumbnails/29.jpg)
Q28: Have you ever spoken to a triage nurse?
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Q29: If yes, did you find this helpful?
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Q30: Are you male or female?
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Q31: Please tell us your age