Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus...

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Calling Telephone Information Systems

Transcript of Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus...

Page 1: Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus and Train Companies Credit Card Companies Government.

Calling Telephone Information Systems

Page 2: Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus and Train Companies Credit Card Companies Government.

Who uses telephone information systems?

Airlines Banks Bus and Train Companies Credit Card Companies Government Offices Movie Theatres Telecommunications Companies

Page 3: Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus and Train Companies Credit Card Companies Government.

Looking for a phone number

Find the number and/or address for a local or toll-free telephone number.– Local 411– Toll-free 1-800-555-1212

Check on-line– www.yellowpages.com

Page 4: Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus and Train Companies Credit Card Companies Government.

Information from the business

What kind of information can you get when you call this number?

– A transportation schedule– Information about a product or service– Personal account information– Information about entertainment– Time business is opened or closed – Location of business

Page 5: Calling Telephone Information Systems. Who uses telephone information systems? Airlines Banks Bus and Train Companies Credit Card Companies Government.

When calling the number

Be ready with pencil and paper When the telephone is answered you might…

– Speak to a person– Push a number on the telephone to make a choice– Do nothing except listen to the information