Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS Call Filtering ...

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Caller SkyQube Owner Contact Mobile PSTN Skype/PC SMS PSTN Skype/PC Mobile SMS Call Filtering Conference Calls Speaker Phone capabilities IVR Record Calls Follow me Follow me up Smart Call Through

Transcript of Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS Call Filtering ...

Page 1: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Caller

SkyQube Owner

Contact

MobilePSTN

Skype/PCSMS

PSTNSkype/PC

Mobile

SMSCall Filtering

Conference Calls

Speaker Phone capabilities

IVR

Record Calls

Follow me

Follow me up

Smart Call Through

Page 2: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Outgoing Calls

SQ Owner

Trigger callRedirected call

Contact with

Skype access

Typical Call Charges

Call Charges with SQ

Savings Rating

Trigger Cost +Call back Skype/Internet

Connection

(Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming

Contact w/o Skype access

(Overseas)

Mobile incoming

Local outgoing Mobile

SQ Owner cost:

Contact cost:PSTN or Mobile Incoming call

SQ Owner cost:

Contact cost:Broadband

Mobile IDD outgoingSQ Owner cost:

Contact cost:Mobile incoming call

SQ Owner cost:

Contact cost:Mobile incoming call

Value Rating

Contact with Skype

access

(Overseas)

IDD Mobile CallSQ Owner cost:

Contact cost:PSTN or Roaming and Mobile Incoming call

SQ Owner cost:

Contact cost:Broadband

Local Call Scenarios

Oversea Call Scenarios

Mobile/PSTNCall Back

SQ Owner

Trigger call

Call BackMobile/PSTN

Redirected call

Trigger Cost + Call back

SQ Owner

Trigger call

Call BackMobile/PSTN

Trigger Cost + Call Back

Redirected call

Skype/Internet Connection

(Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing + mobile incoming + PSTN Discounted IDD

(Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming

Contact w/o

Skype access (Local)

Local outgoing mobile

SQ Owner cost:

Contact cost:Incoming mobile or Incoming PSTN

SQ Owner cost:

Contact cost:Incoming mobile or Incoming PSTN

(Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming

SQ Owner

Trigger call

Call BackMobile/PSTN

Redirected call

Mobile/PSTN Call

Trigger Cost + Callback

Page 3: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Incoming Calls

SQ Owner (Local)Broadband Redirected call

Caller with

Skype Access

Typical Call Charges

Call Charges with SQ

Savings Rating

PSTN Local Call

Skype/Internet Connection

PSTN Discounted IDD call + Local Mobile Incoming

SQ Owner (Overseas)

Caller with

Skype Access

Caller cost:

Outgoing PSTN + Incoming Mobile

SQ owner cost:

BroadbandCaller cost:

PSTN Discounted IDD call + Roaming + Incoming Mobile

SQ owner cost:

Local Mobile CallCaller cost:

Incoming MobileSQ owner cost:

Local Mobile CallCaller cost:

SQ owner cost:

SQ Owner (Overseas)

w/Prepaid Card

Caller using Mobile Phone

Caller cost:

SQ owner cost:

Caller cost:

SQ owner cost:

Local Mobile CallIDD Mobile Call

Value Rating

SQ Owner (Overseas)

Caller using Mobile Phone

Local Mobile CallCaller cost:

Roaming + Mobile incoming

SQ owner cost:

Local Mobile CallCaller cost:

SQ owner cost:

Oversea Call Scenarios

Local Call ScenariosBroadband

Redirected CallLocal call out

Mobile

Broadband

Skype/Internet Connection

Redirected call

Roaming + Mobile incoming

PSTN Discounted IDD call + Roaming + Incoming Mobile

Local call out

Mobile

Redirected call

PSTN Local Call

Roaming + Mobile incoming

Page 4: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Dual SkyQube Advantage

Redirected incoming call

Typical Call Charges

Call Charges with SQ

Savings Rating

Mobile CallSkype/Internet Connection

BroadbandSQ Owner 1 cost:

SQ owner 2 cost:

SQ Owner 1 cost:

Roaming and Mobile Incoming call

SQ owner 2 cost:

SQ Owner 1 with Skype

Access

SQ Owner 2

(Overseas)

overseas

Call Out

Redirected incoming call

PSTN Country Local Call

Skype/Internet Connection

SQ Owner 1 with Skype

Access

SQ Owner 2

(Overseas) w/ Prepaid

BroadbandSQ Owner 1 cost:

SQ owner 2 cost:

IDD mobile or IDD PSTN

SQ Owner 1 cost:

Redirected incoming call

PSTN Country Local Call

PSTN/Mobile

SQ Owner 1

SQ Owner 2

(Overseas) w/ Prepaid

SQ Owner 1 cost:

SQ owner 2 cost:

SQ owner 2 cost:

Caller cost:

SQ owner cost:

(Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming

PSTN Local call

Value Rating

Call Overseas no.

Roaming and Mobile Incoming call

Local

Local

Local

Local overseas

IDD mobile or IDD PSTN

Roaming and Mobile Incoming call

IDD mobile or IDD PSTN

(Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming

(Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming

Page 5: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

SkyQube Features•Gateway for calls while Traveling

•Conference Calls

•Followme Up Function

•Direct SMS to Skype users

•Filiter Calls

•Smart Call Through

•IVR

•Record Skype calls

•Record PSTN calls

Things to consider when implementing SkyQube based on the scenarios

1. Whether Caller is calling based on skypeID or phone no.

2. Whether incoming calls are free

3. Whether its cheaper to call out through PSTN/GSM

4. When calling someone overseas, whether its local or overseas number that you are calling

Page 6: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Skype Competing Solutions:

SkypeOut is a cheap way to call from Skype to landlines and mobile phones. You can also use SkypeOut to forward calls to

your Skype to your home number or mobile phone. ($20 per 10hrs)

SkypeIn is a number your friends can call from any phone and you pick up the call in Skype. You can get numbers in one or more of the places offered, and receive calls in Skype from anywhere in the world.

Skype SMS lets you send SMS messages to your friends’ mobile phones from Skype. (S$0.15per sms)

Skype Voicemail takes your calls when you’re busy or offline. (S$10 for 3mths, S$30 for 12mths)

What is Skype?

Skype is a little piece of software that lets you make free calls to anyone else on Skype, anywhere in the world. And even though the calls are free, they are really excellent quality. If you and your friends, family or business contacts are using webcams, you can also make free video calls. You can even call landlines and mobile phones at really cheap per minute rates (and there’s no setup or subscription fee).

1. Install SkypeQube software for PC and PDA/mobile

2. Setup SkypeQube contacts on PC, assign Speed Dial

3. PC has to be on when SkypeQube is in use

SkyQube Quickstart

Page 7: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

The interesting thing about VoIP is that there is not just one way to place a call. There are three different "flavors" of VoIP service in common use today: ATA - The simplest and most common way is through the use of a device called an ATA (analog telephone adaptor). The ATA allows you to connect a standard phone to your computer or your Internet connection for use with VoIP. The ATA is an analog-to-digital converter. It takes the analog signal from your traditional phone and converts it into digital data for transmission over the Internet. Providers like Vonage and AT&T CallVantage are bundling ATAs free with their service. You simply crack the ATA out of the box, plug the cable from your phone that would normally go in the wall socket into the ATA, and you're ready to make VoIP calls. Some ATAs may ship with additional software that is loaded onto the host computer to configure it; but in any case, it is a very straightforward setup. IP Phones - These specialized phones look just like normal phones with a handset, cradle and buttons. But instead of having the standard RJ-11 phone connectors, IP phones have an RJ-45 Ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call. Soon, Wi-Fi IP phones will be available, allowing subscribing callers to make VoIP calls from any Wi-Fi hot spot. Computer-to-computer - This is certainly the easiest way to use VoIP. You don't even have to pay for long-distance calls. There are several companies offering free or very low-cost software that you can use for this type of VoIP. All you need is the software, a microphone, speakers, a sound card and an Internet connection, preferably a fast one like you would get through a cable or DSL modem. Except for your normal monthly ISP fee, there is usually no charge for computer-to-computer calls, no matter the distance.

Page 8: Caller SkyQube Owner Contact MobilePSTN Skype/PC SMS PSTN Skype/PC Mobile SMS  Call Filtering  Conference Calls  Speaker Phone capabilities  IVR

Mobile

Skype/PC

PSTN Line

Incoming CallsRedirected to Cost Effective Channels

Mobile

Skype/PC

PSTN Line

Caller

SkyQube Owner

Contact Outgoing CallsOutgoing Calls