California Water Service
Transcript of California Water Service
Quality. Service. Value. 1
The Drought, Water-Use Restrictions, Conservation, and You
California Water ServiceNovember 17, 2021Kern River Valley DistrictQuality. Service. Value.®
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Introductions
• Jon Yasin
District Manager, Kern River Valley
• Tammie Myers
Conservation Coordinator
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Agenda
• District Overview• Recent Developments• Prohibited Uses of Water• Conservation Tools• Q&A
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District Overview
• Serves 5,400 people through 4,000 service connections in Bodfish, Kernville, Lakeland, Mountain Shadows, Onyx, Squirrel Valley, South Lake, and Wofford Heights
• Monitors water supply conditions on daily basis
• Committed to ensuring reliable supply of water
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Recent Developments
Governor issues Executive Order calling all Californian’s to reduce water use by 15% from 2020 levels
May 10
Jun 9
Jul 8
Governor Newsom issues proclamation declaring drought state of emergency in 41 counties
State agencies call on water suppliers to develop Water Shortage Contingency Plans
Jun 15Cal Water files updated Water Shortage Contingency Plan with CPUC
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Recent Developments
If approved, Stage 2 prohibited uses and irrigation day restrictions go into effect
Jul 14
Oct 19
Dec 14
Cal Water receives approval from CPUC to implement Stage 1 of Water Shortage Contingency Plan (WSCP)
Governor Newsom expands drought emergency statewide
Dec 14
Cal Water files Stage 2 of WSCP for Kern River ValleyOct 20
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Conservation Target Reduction from 2020: 15%
-5%
0%
5%
10%
15%
Perc
ent c
hang
e
4.4 %
7.1 %
1.6 %
July August September
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Prohibited Uses of Water
• Applying water to outdoor landscapes that causes runoff onto adjacent property
• Applying water to driveways and sidewalks
• Using a hose to wash motor vehicles unless hose is fitted with a shut-off nozzle
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Prohibited Uses of Water
• Using water in a fountain or other decorative water feature, except where water is part of a recirculating system
• Applying water to outdoor landscapes during and within 48 hours after measurable rainfall
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Obligation to Fix Leaks
• All leaks, breaks, or other malfunctions in customer’s plumbing fixtures must be repaired within five business days, unless other arrangements are made with us
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Commercial and Business Requirements
• Drinking water may not be served, other than upon request, in eating or drinking establishments
• Hotel and motel guests must be provided with option of choosing not to have towels and linens laundered daily
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Commercial and Business Requirements
• May not install non-recirculating systems in new connections for conveyor car wash applications
• May not install single-pass cooling systems for air conditioning or other cooling system applications in new connections unless required for health or safety reasons
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Stage 2 Irrigation Day Restrictions
Kern River Valley (2 days/week)No watering between 8 a.m. – 6 p.m.
Street address ending in: Watering days
Odd numbered address Tuesday and Saturday
Even numbered address Wednesday and Sunday
No street address Wednesday and Sunday
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Irrigation Restrictions (Exceptions)
• Landscape zones that exclusively use drip and/or micro-spray irrigation systems
• Irrigating with hand-held bucket or similar container, with continuously monitored hose fitted with shut-off nozzle
• Adjusting or repairing irrigation system
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Stage 2 Penalties
• First Violation - Install a real-time water measurement device on customer meter
• Second Violation -$50 penalty• Third Violation - $100 penalty• Fourth Violation - Install a flow-restricting device• Egregious Violation - Install a flow-restricting device
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Cal Water Conservation Rebates
• High-efficiency clothes washer • High-efficiency toilet• Smart irrigation controller• High-efficiency sprinkler nozzles• Lawn-to-garden • Spray-to-drip
Residential
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Cal Water Conservation Rebates
• High-efficiency valve-type toilet • High-efficiency tank-type toilet• High-efficiency urinal • Lawn-to-garden • Spray-to-drip • High-efficiency sprinkler nozzles• Spray body with integrated pressure
regulation and check valve • Large rotary nozzle• Smart irrigation controller• Customized incentive program
Commercial
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Lawn-to-garden and spray-to-drip rebates
• Lawn-to-garden program: $3 per square foot of lawn removed, with 50% converted to drought-tolerant landscaping
• Spray-to-drip program: $0.50 per square foot of landscaping converted from standard spray irrigation system to drip system
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Smart Landscape Tune-Up Program
• Evaluation of irrigation system• Identification and improvement of
irrigation leaks, broken equipment, and other water-saving opportunities
• Installation of smart irrigation controllers
• Installation of high-efficiency sprinkler nozzles
• Repair of drip irrigation• Repair and replacement of
irrigation valves• Repair and replacement of spray
bodies calwater.com/tuneup
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Smart Landscape Tune-Up Program
“These timers are so cool!! I can't believe Cal Water has given them to us for free. Thank you for your help. [Our technician] was professional, fast, and explained everything perfectly. 5 stars!”
“[Our technician] was right on time, was very friendly, and helpful, and got the job done and walked me through the app, all in half an hour! The experience of working with your company has given me hope that EXCELLENCE in customer service is not completely gone!!! Thank you so much!!”
“Just wanted to share that [our technician] was great. He was very professional, polite, and knowledgeable about the Cal Water program. A true asset.”
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Free Conservation Kits
• Each conservation kit contains:
• Two high-efficiency shower heads
• Leak detection tablets• Two high-efficiency
bathroom faucet aerators
• One garden hose nozzle• One high-efficiency
kitchen faucet aerator
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Additional Customer Resources
• Fact/tip sheets• Informational mailings• Customer outreach• Social media posts
• calwater.com/conservation• calwater.com/drought