CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE...

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Service & Sales 1-800-421-6150 www.wilburcurtis.com TROUBLESHOOTING GUIDE CAFE PRIMO CAPPUCCINO SYSTEMS

Transcript of CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE...

Page 1: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.com

TROUBLESHOOTING GUIDECAFE PRIMO CAPPUCCINO SYSTEMS

Page 2: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V
Page 3: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.comService & Sales1-800-421-6150 www.wilburcurtis.com

PART # DESCRIPTION

PARTS IDENTIFICATION

1. WC-5502-01 KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING, O-RING & NUT2. WC-3734 KIT, DUMP VALVE 120V 12W3. WC-904-04 HEATING ELEMENT 1600W 120V W/JMNUT4. WC-1438-101 SENSOR, TEMPERATURE TANK 5. WC-521 SWITCH, #4680 VESSEL LIMIT6. CA-1026-03 ELBOW, CANSITER7. CA-1095 CONNECTOR, ORIFICE WATER8. CA-1011-05 BULKHEAD, WATER FITTING9. CA-1005-03 STEAM TRAP10. CA-1009-03 MIXING BOWL11. CA-1135 LATCH ASSEMBLY DOOR SIDE MOUNT12. CA-1006-06 CHAMBER, WHIPPER OFFSET PCGTs13. WC-43791 RING, MOTOR SHAFT PLASTIC

PART # DESCRIPTION14. WC-37118 KIT, WHIPPER PLATE (3/PKG)15. CA-1024-05 PILLAR, LOCATION BLACK16. CA-1076-04 SEAL, WHIPPER PLATE 20/PKG17. CA-1008-07K KIT, PROPELLER WHIPPER 6/PKG OFFSET BLD18. CA-1037-3Y TUBE, EXTENSION YELLOW19. WC-102 SWITCH, TOGGLE NON-LIT 25A 120/240VAC20. WC-826L VALVE, INLET 1GPM 120V 10W21. WC-782K CONTROL POWER MODULE CAFE PC22. WC-718-101 TRNSFRMR ASSY, 240/120VAC-12VAC 500mA23. WC-37123 FAN, EXTRACT 120V 29 CFM & BRACKET24. WC-5310 TUBING, 5/16” ID x 1/8” W SILICONE25. WC-37174 KIT, GEAR MOTOR & GEAR26. CA-1036 GEAR, PLASTIC27. WC-3739 WHIPPING MOTOR

Page 4: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.com

PARTS IMAGES

WC-5502-01KIT, PROBE ASSY

1

WC-3734KIT, DUMP VALVE 120V 12W

2

WC-904-04HEATING ELEMENT 1600W 120V

3

WC-1438-101SENSOR, TEMPERATURE TANK

4

WC-521SWITCH, #4680 VESSEL LIMIT

5

CA-1026-03ELBOW, CANSITER

6

CA-1095CONNECTOR, ORIFICE WATER

7

CA-1011-05BULKHEAD, WATER FITTING

8

CA-1005-03STEAM TRAP

9

CA-1009-03MIXING BOWL

10

CA-1135LATCH ASSEMBLY DOOR SIDE MOUNT

11

CA-1006-06CHAMBER, WHIPPER OFFSET PCGTs

12

WC-43791RING, MOTOR SHAFT PLASTIC

13

WC-37118KIT, WHIPPER PLATE (3/PKG)

14

CA-1024-05PILLAR, LOCATION BLACK

15

CA-1076-04SEAL, WHIPPER PLATE 20/PKG

16

CA-1008-07KKIT, PROPELLER WHIPPER 6/PKG

17

CA-1037-3YTUBE, EXTENSION YELLOW

18

WC-102SWITCH, TOGGLE NON-LIT

19

WC-826LVALVE, INLET 1.0 GPM 120V

20

WC-782KCONTROL POWER MODULE CAFE PC

21

WC-718-101TRNSFRMR ASSY, 240/120VAC-12VAC 500mA

22

WC-37123FAN, EXTRACT 120V 29 CFM & BRACKET

23

WC-5310TUBING, 5/16” ID x 1/8” W SILICONE

24

WC-37174KIT, GEAR MOTOR & GEAR

25

CA-1036GEAR, PLASTIC

26

WC-3739WHIPPING MOTOR

27

Page 5: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.com

Is the “Stop/Wash” light on?

Yes:

No:

Is the water level in the tank in contact with the water level probe?

Yes:

Yes:

No: Replace Reset ThermostatYes: Proceed to #5 Verify that there is 12 vac between pins 1 & 2 on the 14 pin connector at the UPM and 120 vac between pins 1 & 2 on the 12 pin connector at the UPM.

No: Replace transformer. Yes: Verify 5 vdc between pins 1 & 2 on the 4 pin connector at the Smart Card Module. No: Replace UPMYes: Replace Smart Card Module

Verify that the panel breaker is turned on. If okay, proceed STEP 2.

Verify that the voltage at the receptacle is correct: L1-N = 120 vac, N-G = 0 vac. if okay, proceed to STEP 3.

Verify that the toggle switch is turned on. Verify 120 vac on both terminals.

No: Replace Toggle SwitchYes: Proceed to STEP 4

Verify that there is 120 vac on both sides of the Reset Thermostat, measuring between L1-N.

TROUBLESHOOTING INSTRUCTIONS

1

4

2

3

POWER ISSUES

The LED light on the front door are not lit:

5

HEATING ISSUES

Verify 120 volts at the Heating Element.

Replace the element. If there is not 120 volts at the heating element:

Verify that the tank is calling for heat. Is the Wash light illuminated ? If yes, replace the UPM. If the Wash light is not illuminated:

Verify that the resistance on the temp sensor is over 100k Ohm, if not, replace the temp sensor.

Not heating:

Overheating:

i If the water in the tank is not in contact with the probe – refer to tank filling issues. The unit will not heat until the water in the tank has contacted the probe.

Check relay on UPM for continuity and replace UPM if relay is closed.

Verify that resistance on temp Sensor reads less than 10k ohm. Verify correct mounting to tank. Replace sensor.

Page 6: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.com

Is the water turned on?

Yes:

Yes:

No:

Yes:

No:

TROUBLESHOOTING INSTRUCTIONS - continued

DISPENSING ISSUES

TANK FILLING ISSUESOverfilling:Not filling:

Powder not being dispensed on any selection:Verify that the wiring to the Auger Motors is correct. If the wiring is correct and unbroken, replace the UCM / Smart Card (shorted wash button)

Powder not being dispensed from a singleselection:Verify that the canister has sufficient product.

Verify that the Auger Motor has 120 volts.

If yes, replace the Auger Motor. If the Auger Motor does not have 120 Volts, replace the UPM.

Not dispensing water on a single selection:Verify that the dispense valve has 120 volts.

If yes, replace the dispense valve. If the dispense valve does not have 120 volts, replace the UPM.

Verify 120 volts at inlet valve coil

Replace Inlet Valve

Remove Orange wire from the WaterLevel Probe. Does the Tank Fill?

Replace Water Level Probe.

Replace UPM

Does the tank continue to fill after the toggle switch has been turned off ?

Yes:

No:

Yes:

No:

Replace Water Inlet Valve.

Remove the Orange wire from the Wa-ter Level Probe and connect it to ground. Does the tank stop filling?

Replace the Water Level Probe

Replace the UPM

Whipper Motor not running:Verify that the propeller and chamber areassembled correctly (not binding).

Verify that the Whipper Motor has 120 volts. If yes, replace the whipper motor. If the Whipper Motor does not have 120 volts, verify that the wiring is correct and unbroken. If so, replace the UPM.

i If the Dispense valve on the same selection is operating, the UPM does not need to be replaced. The Whipper Motor and Dispense valve are powered together by the UPM.

Page 7: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Service & Sales1-800-421-6150 www.wilburcurtis.com

NOTES

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Page 8: CAFE PRIMO CAPPUCCINO SYSTEMS · Service & Sales 1-800-421-6150 PARTS IMAGES WC-5502-01 KIT, PROBE ASSY 1 WC-3734 KIT, DUMP VALVE 120V 12W 2 WC-904-04 HEATING ELEMENT 1600W 120V

Wilbur Curtis Co., Inc.6913 Acco Street, Montebello CA 90640

Customer Service: 800.421.6150 | [email protected]

Tech Support: 800.995.0417www.wilburcurtis.com

MAR/2014 M39_TS_WC_CAFEPC_revNC


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